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Additional Information; Troubleshooting - Sony TDM-iP10 Operating Instructions Manual

Digital media port adapter
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Additional Information

Troubleshooting

Should you encounter a problem
with your unit, find your problem
in the troubleshooting checklist
below and take the indicated
corrective action. If the problem
persists, contact your Sony dealer.
Note that if service personnel
changes some parts during repair,
these parts may be retained.
When bringing the system in for
repairs, be sure to bring in the
entire system.
This product is a system product,
and the entire system is needed to
determine the location requiring
repair.
The remote does not function.
• Remove any obstacles.
• Point the remote at the AV
system (DAV series, etc.)'s
sensor.
• The distance between the
remote and the AV system is too
far.
• Replace the battery.
• Make sure the iPod* is securely
connected.
• Select the DMPORT function
on the AV system.
• Turn on and off the AV system.
Video/photo image from the
iPod does not appear on the TV
screen.
• The unit does not support video
output. Even if your iPod has
video/photo capability, you
cannot view video or photo
content on the TV or other video
devices.
There is no sound.
• Check the connections.
• Make sure the unit is securely
connected.
• Make sure the iPod* is securely
connected.
• Make sure the iPod* is playing
music.
• It may take time to start
playback depending on the
contents.
There is severe hum or noise.
• Move the unit away from the
source of noise.
The sound is distorted.
• Reduce the volume of the
connected AV system.
• Set the "EQ" setting of the iPod
to "Off" or "Flat".
* See
"Compatible iPod models"
.
(page 3)
continued
US
11

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