Troubleshooting; Check This First - Sony Aibo ERS-7 User Manual

Troubleshooting

If you experience any difficulties, use this troubleshooting guide to check for possible causes
before contacting AIBO Customer Link (customer service). For problems when using AIBO
EYES feature and "AIBO Photo Album", also refer to the troubleshooting section of the
"User's Guide (PC·Network)" for the AIBO robot ERS-7 (PDF). Should the problem persist,
contact AIBO Customer Link (customer service). (See the front matter for details on AIBO
Customer Link.)

Check this first

Symptom
®
The AIBO Entertainment
Robot does not move even
when you press the pause
button.
When you press the pause
button, the operation light
alternately flashes green and
orange, and a warning sound
is emitted.
* Only use a battery specifically designed for the AIBO
96
Go through "Check this first"
Use Clinic mode
• Cause c Remedy (see page)
*
• The battery is not inserted.
c Insert the battery in the AIBO robot. Then press the pause
button again to end Pause mode.
*
• The battery power is low.
c Recharge the battery or replace the battery with a charged one.
• The temperature of the battery is abnormally high.
c Wait until the battery
*
cools down.
®
Entertainment Robot ERS-7.