Limited Warranty (For The U.s.a. Only) - Sony Aibo ERS-7 User Manual

Limited warranty
(for the U.S.A. only)
®
SONY ELECTRONICS INC. ("SONY") warrants this Product and its accessories against
defects in material or workmanship as follows:
1. PRODUCTS: For a period of one (1) year from the date of purchase, SONY will, at its
®
option, either repair or replace the defective parts and/or the Product (i.e., AIBO
Entertainment Robot) with new or rebuilt replacements. After this one (1) year period, you
must pay all parts and labor charges.
2. ACCESSORIES: For a period of thirty (30) days from the date of purchase, SONY will, at
its option, either repair or replace defective parts and/or accessories (i.e., AC adapter and
battery) with new or rebuilt replacements. After this thirty (30) day period, you must pay all
parts and labor charges.
3. REPAIRS: For a period equal to the longer of (a) the remainder of the original limited
warranty period on the original Product or accessory, or (b) for 90 days after the date of
repair/replacement of Products or for 30 days after the date of repair/replacement of
accessories, SONY will repair or replace defective parts, accessories and/or Products used in
the repair or replacement of Products or accessories under this limited warranty with new or
rebuilt replacements.
To obtain this limited warranty service, you must first obtain an event number from AIBO
Customer Link (customer service) (page 5). You will need to return the Product and all
accessories to SONY in the original carton, using the original packaging materials. All
supplied accessories must be returned with the Product. SONY is not responsible for any
damage during shipment arising from the failure to properly pack the Product or accessory
being returned to SONY or from any damage caused by or resulting from the carrier's
handling. For information on returning your Product or accessories for limited warranty
repair, please contact the AIBO Customer Link (customer service) at 1-800-427-2998 (USA)
or
e-mail to aibosupport@info.sel.sony.com.
This limited warranty does not cover customer instruction, installation or setup adjustments.
This limited warranty does not cover the cost of removal or reinstallation, cosmetic damage
or damage due to acts of God, accident, misuse, abuse, negligence of, or to any part of the
Product. This limited warranty does not cover lost profits, lost sales, loss of use of the
Product, or other consequential loss or damage due to improper operation or maintenance,
installation, connection to improper voltage supply, or attempted repair by anyone other than
a facility authorized by SONY to service the Product. This limited warranty does not cover
Products sold AS IS or WITH ALL FAULTS, or consumable (such as fuses). This limited
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