Sony PRS-700 User Manual page 115

Notes
 The screen will not change after pressing the RESET button.
Slide the POWER switch to activate the Reader again.
 When you connect the Reader to your computer after a reset,
it is necessary to turn on the Reader again. Otherwise, it takes
approximately 5 minutes until
time you will not be able to turn on the Reader by the POWER
switch. In this case, disconnect the USB cable from the
Reader, then turn on the Reader and reconnect it.

Check the symptoms in "Troubleshooting." (
116)

Check for information about the issue in eBook
Library Help.

Look for information about the issue on one of the
support Web sites.
For customers in the USA:
http://www.sony.com/readersupport
For customers in Canada:
http://www.sony.ca/ElectronicsSupport/

If the approaches listed above fail to resolve the
issue, please call Sony Support Center.
For customers in the USA:
Phone number: 1-866-962-7669
For customers in Canada:
Phone number: 1-877-899-7669
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