Sony CLIE PEG-UX40 Frequently Asked Questions Manual page 23

Troubleshooting q&a
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Verify the following first
B Is the USB port active?
Check whether the USB port works normally by connecting another USB
device, such as a USB mouse.
B If you use an extended terminal devices for laptop computers, such as a
port replicator, you may not be able to use either the port replicator or the
USB port of your computer.
B Quit all applications other than Palm™ Desktop for CLIÉ.
If you cannot perform the HotSync
above instructions, perform a soft reset by pressing the RESET button.
b
For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your
CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)".
For particular problems regarding HotSync
to the following.
I cannot start the HotSync
(HotSync) on the HotSync screen
B Ensure [Local] and [Cradle/Cable] are selected in the HotSync screen.
B Perform a soft reset by pressing the RESET button.
b
For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your
CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)".
I cannot cancel the HotSync
B You may not be able to stop the HotSync
for over ten seconds after you start the USB HotSync
again after a while.
B If you disconnect your CLIÉ handheld and computer during the HotSync
operation, the HotSync
In such a case, perform a soft reset.
b
For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your
CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)".
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operation even after following the
®
operation by tapping
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operation midway
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operation may not perform correctly.
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operations, refer
operation by tapping [Cancel]
®
operation. Try
Continued on next page
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23

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