Cradlepoint ARC Series User Manual
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Cradlepoint ARC Series User Manual

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User Manual
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CBA850
8/25/16
ARC Series
Router
CBA850
User Manual
©2016 Cradlepoint. All Rights Reserved.
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+1.855.813.3385
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cradlepoint.com
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Summary of Contents for Cradlepoint ARC Series

  • Page 1 User Manual CBA850 8/25/16 ARC Series Router CBA850 User Manual ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 2: Table Of Contents

    BASIC SETUP ACCESSING THE ADMINISTRATION PAGES FIRST TIME SETUP WIZARD USING ENTERPRISE CLOUD MANAGER ADMINISTRATION PAGES QUICK LINKS DASHBOARD CONNECTION MANAGER WAN INTERFACE PROFILES & PRIORITY STATUS INTERNET CLIENT LIST FIREWALL ROUTING ETHERNET ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 3 WAN AFFINITY SECURITY IDENTITIES ZONE FIREWALL CONTENT FILTERING SYSTEM ADMINISTRATION ENTERPRISE CLOUD MANAGER DEVICE ALERTS SERIAL REDIRECTOR SNMP CONFIGURATION SYSTEM CONTROL DIAGNOSTICS SETUP WIZARDS APPENDIX SAFETY, REGULATORY, AND WARRANTY GUIDE ROUTER COMMUNICATION/DATA USAGE ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 4: Introduction

    • Data Usage Alerts (router and per client) • Advanced Troubleshooting (support) • Device Alerts • SNMP • SMS control ROUTING • Routing Rules • NAT-less Routing • Virtual Server/Port Forwarding • IPv6 ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 5: Security

    700 MHz – 2700 MHz Wide Band Directional Antenna (Yagi/Log- Periodic) Part #: 170588-000 • 12” Mag-Mount Antenna with SMA Male Connector Part #: 170605-000 • • 4” Mini Mag-Mount Antenna with SMA Male Connector Part #: 170606-000 ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 6: Business-Grade Modem Specifications

    • Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1 • Antennas: two SMA male (plug), finger tighten only (maximum torque spec is 7 kgfcm) • GPS: active GPS support • ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 7 Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical) • • Frequency Bands: LTE: Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 • ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 8 Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only (maximum torque spec is • 7 kgf-cm) • GPS: active GPS support • Industry Standards & Certs: FCC, Verizon • Modem Part Number: MC400LPE ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 9: Hardware

    User Manual CBA850 8/25/16 HARDWARE BOTTOM VIEW RIGHT VIEW ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 10: Support And Warranty

    One-year limited hardware warranty available in the US and Canada; two-year limited hardware warranty for integrated EU products when purchased from an authorized EU distributor – extend warranty to 2, 3, or 5 years. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385...

  • Page 11: Quick Start

    BASIC SETUP 1. Insert an activated SIM The Cradlepoint ARC CBA850 requires a SIM with an activated wireless broadband data plan. Contact your carrier for details about selecting a data plan and about the process for provisioning your SIM. Once you have an activated SIM, insert it into the integrated modem: Remove the modem cover and pull out the integrated modem.

  • Page 12: Accessing The Administration Pages

    When you log in for the first time, you will be automatically directed to the FIRST TIME SETUP WIZARD, which will walk you through the steps to customize your Cradlepoint CBA850. You have the ability to configure any of the following: •...

  • Page 13: Using Enterprise Cloud Manager

    “Register”. Once you have registered your device, go to and log in using your ECM credentials. cradlepointecm.com For more information about how to use Cradlepoint Enterprise Cloud Manager, see the following: • Getting Started •...

  • Page 14: Quick Links

    ( ) in the top-right of the desired dialog box. You may return to the Dashboard at any time by clicking on DASHBOARD from the left menu or by clicking on the Cradlepoint logo at the top-left of the screen. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385...

  • Page 15: Connection Manager

    WAN Affinity. If WAN Affinity is enabled for a particular profile or interface, do not enable Standby for that profile or interface as the failover results may vary and be unexpected. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385...
  • Page 16 Idle Check Interval: The amount of time between each check. (Default: 30 seconds. Range: 10-3600 seconds.) Monitor while connected: (Default: Off) Select from the following dropdown options: Passive DNS (modem only): The router will take no action until data is detected that is destined for the WAN. • ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 17 WAN connection and only use a modem for failover when your wired connection goes down. This ensures that the higher priority interface has remained online for a set period of time before it becomes active (in case the connection is dropping in and out, for example). ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 18 Custom Alert Percentages: Example: “50,80,90,110” (values can exceed 100%) (Triggers alerts when 50, 80, 90, 110% of usage cap is used) NOTE: To enable data usage, check Data Usage Enabled from WAN Management. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 19: Status

    Ethernet LLDP System Logs INTERNET CONNECTIONS Select your device to reveal detailed information about the following device properties: • Summary • Modem • Cellular Network • General Information • IPv4 Information • Statistics ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 20 User Manual CBA850 8/25/16 ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 21 User Manual CBA850 8/25/16 ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 22 Data Downloaded Last Traffic • To reset information, click Reset Statistics. STATISTICS Statistics can be gathered at variable Sample Rate and Sample Size for the following areas: • Data Usage • Failover/Failback/Load Balance ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 23 User Manual CBA850 8/25/16 ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 24: Client List

    Displays information about your Firewall Connection Tracking States. To configure your firewall, select SECURITY from the left navigation. ROUTING Displays information about your System, GRE, and NEMO Routes. To configure these routes, go to NETWORKING > Tunnels. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 25: Ethernet

    Displays GPS location and status. To enable and configure GPS, go to SYSTEM > Administration > GPS. LLDP Displays LLDP information. To enable LLDP, go to SYSTEM > Administration > LLDP. SYSTEM LOGS Displays System Log information. To configure System Logging, go to SYSTEM > Administration > System Logging. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 26: Networking

    Reserve to add the device and its IP address to the list of Reservations. Reservations: This is a list of devices with reserved IP addresses. This reservation is almost the same as when ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385...
  • Page 27 Netmask: The netmask controls how many IP addresses can be used in this network. The default value is usually acceptable for most situations. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 28 Range End: The ending IP address in the DHCP Server range is the end of the reserved pool of IP addresses which will be given to any DHCP enabled computers on your network. The default value is almost always sufficient. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 29 LAN access to all computers except those contained in the “MAC Filter List” panel. In “Blacklist” mode, listed devices are completely blocked from local network access. MAC Filter List (Whitelist or Blacklist) ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 30: Vlan Interfaces

    Click Add to create a new VLAN interface. To edit an interface, select the check box next to the desired interface. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 31: Dns Servers

    Filter Rule. If the IP/Network Address falls outside the LAN IP range, you probably need to select this option. DNS SERVERS DNS, or Domain Name System, is a naming system that translates between domain names (www.cradlepoint. com, for example) and Internet IP addresses (206.207.82.197). A DNS server acts as an Internet phone book, translating between names that make sense to people and the more complex numerical identifiers.
  • Page 32 Dynamic DNS service provider. • Server Type. Select a dynamic DNS service provider from the dropdown list: • DynDNS • DNS-O-Matic • ChangeIP • NO-IP ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 33: Wan Affinity

    EXAMPLE: You could specify that your guest LAN is only associated with your Ethernet connection with no failover. Then if your Ethernet connection goes down and the embedded modem connects for failover for ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 34 Value Port USB Port 1 Type Is not WiMax • When: • Port – Select by the physical port on the router that you are plugging the modem into (e.g., “USB Port 2”). ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 35 User Manual CBA850 8/25/16 • Manufacturer – Select by the modem manufacturer (e.g., “Cradlepoint Inc.”). Model – Set your rule according to the specific model of modem. • • Type – Select by type of Internet source (Ethernet, LTE, Modem).

  • Page 36: Security

    IPv4/6 addresses cannot be combined with FQDN addresses in the same identity. IP addresses are entered using CIDR notation, e.g. 1.2.3.4/32 and 0123:4567::CDEF/128. FQDN addresses are entered with at least one dot separating a top-level domain from a root zone, e.g. cradlepoint.com. To add a Host Address Identity, click Add. PORTS A port identity member can be entered as a single Start port number or as a port range by entering both a Start and End port number.
  • Page 37 Protocols: Select protocols (such as TCP, UDP, GRE, etc) from the defined list or enter a numeric code • for other protocols to match traffic of that protocol. Application Sets: Select the defined application set or sets to match traffic related to those sets. • ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 38 DMZ IP address. Typical uses involve running a public web server, supporting older games, or sharing files. NOTE: As with port forwarding, caution should be used when enabling the DMZ feature as it can threaten the security of your network. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 39 The primary purpose for Cradlepoint’s NPT implementation is for failover/failback and load balancing setups. LAN clients can potentially retain the original IPv6 lease information and may experience a more seamless transition when WAN connectivity changes than if not utilizing NPT.
  • Page 40 If the local network range is larger than the incoming destination range then network traffic will begin using port overloading. One-to-One NAT can be accomplished by specifying a host address or a /32 cidr address. Click Add to create a NAT. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 41: Content Filtering

    HTTPS traffic to. HTTPS is not transparently intercepted and must have the LAN clients configured to use the Cradlepoint router as a proxy for HTTPS to work properly. NETWORK WEB FILTER RULES Domain / URL filter rules allow you to control access from your network to any external domain or website.
  • Page 42 Service Provider (ISP) uses the port that OpenDNS is configured to access, port 53, which will prevent OpenDNS filtering. If OpenDNS does not appear to be working correctly, enabling this will attempt to bypass those ports when using an OpenDNS content filtering level. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 43: System

    Additionally, encrypted connections can be required for an added level of security. • Require HTTPS Connection – Requiring a secure (https) connection is recommended ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 44 MAC address of the router. Asset Identifier – This is a customizable string that will • be used in router reporting and alerting. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 45 • Specify Time Interval - Restricts the GPS sentence reporting to a remote server to a specific time interval. • Start Time - Reporting start time. • End Time - Reporting end time. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...
  • Page 46 White List – This list is blank by default, which means that the router will accept SMS messages from any phone number. Leaving this blank is unsecure, so Cradlepoint recommends that you add phone numbers to this list. Once any numbers are listed, only those numbers have the ability to connect to the router via SMS.
  • Page 47 USB stick, or you may lose some logging data. Verbose modem logging: Only enable this option if instructed by a Cradlepoint support agent. Create support log: This functionality allows for a quick collection of system logging. Create this log file when instructed by a Cradlepoint support agent.

  • Page 48: Enterprise Cloud Manager

    ENTERPRISE CLOUD MANAGER (ECM) is a cloud-based management service for configuring, monitoring, Cradlepoint Enterprise Cloud Manager and organizing your Cradlepoint routers. Key features include the following: Group based configuration management • • Health monitoring of router connectivity and data usage •...
  • Page 49 Retry Attempts: The number of attempts made to send an alert to the mail server. After the attempts are exhausted, the alert is discarded. Retry Delay: The delay between retry attempts. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 50: Serial Redirector

    SNMP, or Simple Network Management Protocol, is an Internet standard protocol for remote management. You might use this instead of Enterprise Cloud Manager if you want to remotely manage a set of routers that include both Cradlepoint and non-Cradlepoint products. SNMP Configuration •...
  • Page 51 System Contact: Input the email address of the system administrator. • System Name: Input the router’s hostname. • System Location: Input the physical location of the router. This is simply a string for your own information. ©2016 Cradlepoint. All Rights Reserved. +1.855.813.3385 cradlepoint.com...

  • Page 52: System Control

    With other select modems (such as LP6), more than one modem firmware image may be locally stored within the device’s memory. You must first select the Cradlepoint modem you would like to update. Once selected, the appropriate modem firmware update options will display.
  • Page 53 • File to browse to the local file location. Once entered, click Begin Firmware Upgrade. Note: For modems which support manual carrier switching, find the appropriate modem firmware package file via ECM or the Cradlepoint portal. ©2016 Cradlepoint. All Rights Reserved.

  • Page 54: Diagnostics

    Custom Server - Type the Hostname or IP address of the server to which you wish to perform a test. If left empty the test will be done to a Cradlepoint server. • Custom Port (Optional) - The port to which the test is directed.

  • Page 55: Setup Wizards

    Configuring Your APN and Modem Authentication If you are using a SIM-based modem (LTE/GSM/HSPA) with your Cradlepoint router you may need to configure the APN before it will properly connect to your carrier. Wireless carriers offer several APNs so check with your carrier to confirm the appropriate one to use.
  • Page 56 Review your settings and click Finish to exit or Back to edit. IP PASSTHROUGH SETUP IP passthrough takes a 3G/4G WAN data source (USB, ExpressCard, or Cradlepoint business-grade modem) and passes the IP address through to Ethernet LAN. Enabling IP passthrough will make many changes to your router configuration.

  • Page 57: Appendix

    (i.e., contain errors), or totally lost. The CBA850 device is not intended for, and Cradlepoint recommends the device not be used in, any critical applications where failure to transmit or receive data could result in property damage or loss or personal injury of any kind (including death) to the user or to any other party.

  • Page 58: Router Communication/Data Usage

    OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT By activating or using your Cradlepoint device, you agree to be bound by Cradlepoint’s Terms of Use, User License and other Legal Policies, all as posted at www.cradlepoint.com/legal. Please read these documents carefully. © 2015 Cradlepoint, Inc. All rights reserved. Cradlepoint is not responsible for omissions or errors in typography or photography.

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