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PROBLEM
BURNER WILL NOT IGNITE
SMELLY WATER
BURNER FLAME YELLOW-
LAZY
PILOT WILL NOT LIGHT OR
REMAIN LIT
HIGH OPERATION COSTS
INSUFFICIENT HOT WATER 1.
TROUBLESHOOTING CHART
POSSIBLE CAUSE(S)
1.
Pilot not lit
2.
Thermostat set too low
3.
Main burner line clogged
4.
Non-functioning
5.
Base-Ring Filter blocked with lint/dust
6.
Heater installed in a confined area
7.
FVIR Flame Arrestor blocked with lint/
dust.
1.
Sulfides in the water
1.
Insufficient combustion air
2.
Low gas pressure
3.
Water heater flue or vent system
blocked
4.
Main burner line clogged
5.
Base-Ring Filter blocked with lint/dust
6.
Heater installed in a confined area
7.
FVIR Flame Arrestor blocked with lint/
dust.
8.
Obstruction in main burner orifice
1.
Non-functioning igniter
2.
The thermal switch tripped
3.
Wire lead connection at thermal switch
loose
4.
Thermopile connection loose
5.
Air in gas line
6.
Low gas pressure
7.
No gas
8.
Dirt in gas lines
9.
Cold drafts
10. Thermostat
temperature
exceeded, status light will blink 4
flashes
11. Pilot line or orifice clogged
12. Non-functioning thermopile
13. Air
for
combustion
14. FVIR Flame Arrestor blocked with lint/
dust
15. Flammable
vapors
function actuated
16. Base-Ring Filter blocked with lint/dust
1.
Thermostat set too high
2.
Sediment or lime in tank
3.
Water heater too small for job
4.
Wrong piping connections
5.
Leaking faucets
6.
Gas leaks
7.
Wasted hot water
8.
Long runs of exposed piping
9.
Hot water piping in exposed wall
Thermostat set too low
2.
Sediment or lime in tank
3.
Water heater too small
4.
Wrong piping connections
5.
Leaking faucets
6.
Wasted hot water
7.
Long runs of exposed piping
8.
Hot water piping in outside wall
9.
Low gas pressure
1.
Light pilot
2.
Turn temp. dial to desired temperature
3.
Clean, locate source and correct
thermostat
4.
Check status light codes and reference
the "Status Light and Diagnostic Code
Troubleshooting Chart"
5.
Clean filter, See "External Cleaning &
Inspection of the Base-Ring Filter" section.
6.
Provide fresh air ventilation
7.
Clean filter, See "Cleaning the Combustion
Chamber and Flame-Arrestor" section.
1.
Replace the anode with a special anode (See
Smelly Odor section)
1.
Provide ventilation to water heater
2.
Check with gas utility company
3.
Clean, locate source and correct
4.
Clean, locate source and correct
5.
Clean filter, See "External Cleaning &
Inspection of the Base-Ring Filter" section.
6.
Proper fresh air ventilation
7.
Clean filter, See "Cleaning the Combustion
Chamber and Flame-Arrestor" section.
8.
Clean or replace orifice
1.
Replace gas control valve/thermostat
2.
See Pilot Light Troubleshooting Flowchart section
3.
Remove and reconnect the wire leads at
thermal switch, confirm connections are tight
and not loose
4.
Finger tighten; then 1/4 turn with wrench
5.
Bleed the air from the gas line
6.
Check with gas utility company
7.
Check with gas utility company
8.
Notify utility-install dirt trap in gas line
9.
Locate source and correct
limit
was
10. Replace thermostat
11. Clean, locate source and correct
12. Replace thermopile
obstructed
13. See maintenance section for inspection and
cleaning of flame arrester
14. Clean filter, See "Cleaning the Combustion
Chamber and Flame-Arrestor" section.
incident,
FVIR
15. Replace water heater, eliminate flammable
vapors source. Contact Sears Service.
16. Clean filter, See "External Cleaning &
Inspection of the Base-Ring Filter" section.
1.
Set temperature dial to lower setting
2.
Drain/flush-provide water treatment if needed
3.
Install adequate heater
4.
Correct piping-dip tube must be in cold inlet
5.
Repair faucets
6.
Check with utility-repair at once
7.
Advise customer
8.
Insulate piping
9.
Insulate piping
1.
Turn temperature dial to desired setting
2.
Drain/flush-provide water treatment if needed
3.
Install adequate heater
4.
Correct piping-dip tube must be in cold inlet
5
Repair faucets
6.
Advise customer
7.
Insulate piping
8.
Insulate piping
9.
Check with gas utility company
37
CORRECTIVE ACTION
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Table of Contents
Troubleshooting
