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7.Customer care and warranty
7.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For Warranty Period please refer to Warranty Statement in Important information manual.
For extended warranty, if you would like to extend your general warranty period, an Out of
Warranty service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date. During the extended warranty period, the
service includes pickup, repair and return service, however the user will be responsible for
all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up to the
extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
•
Local Standard
Warranty Period
•
Depend on
different Regions
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to Important information manual for regional service hotline, which is available
on the Philips website support page.
•
Extended Warranty
Period
•
+ 1 Year
•
+ 2 Years
•
+ 3 Years
•
Total Warranty Period
•
Local Standard warranty period +1
•
Local Standard warranty period +2
•
Local Standard warranty period +3
20
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