Sony Walkman NWZ-B133F Troubleshooting page 2

Recording
Page numbers in parentheses refer to pages of "Operation Guide (PDF). "
Symptom Cause/Remedy
"MEMORY FULL" is  The player can display up to a combined total of 999 files
displayed even though
and folders. Although you can transfer more files or
the maximum
folders to the player, the player cannot display or play any
recording time is not
files, folders, or levels that exceed this limit.
reached.  Delete unnecessary files until the combined total of files
and folders becomes 999 or less.
 Export the recorded files to a computer.
The remaining  Due to system restrictions, the remaining recording time
recording time remains may not improve if only short files are deleted.
the same even though
files are deleted.
Cannot record.
 There is not enough free space in the built-in flash
memory.
 Delete unnecessary files.
 Export the recorded files to a computer.
Necessary free space may vary, depending on the bit rate
or recording time.
 The player can display up to a combined total of 999 files
and folders. Although you can transfer more files or
folders to the player, the player cannot display or play any
files, folders, or levels that exceed this limit.
 Delete unnecessary files until the combined total of files
and folders becomes 999 or less.
 Export the recorded files to a computer.
 The player is connected to a computer.
 Disconnect the player from the computer.
The combined total of  When you record many short files, they may be recorded
the recorded time and
with automatically inserted blank spaces between files due
the remaining time does
to system restrictions. This causes an increase in total
not equal the maximum
recorded time and results in the mismatch.
recording time.
Recorded files cannot  The file or the folder which cannot be deleted is set to
be deleted.
[Read-only] on a computer.
 Delete the data using Windows Explorer.
 The battery power is low or exhausted.
 Charge the battery fully (  page 14).
The folder is not
 Files other than the recorded files are included in the
deleted even though
folder.
recorded files have all  Open the folder using Windows Explorer, and delete all
been deleted.
the files other than files recorded by the player.
Connection with a computer
The following minimum system requirements for the player are needed.
System Requirements
 Computer We do not guarantee operation for all
IBM PC/AT or compatible computer computers even if they meet the above
preinstalled with the following Windows System Requirements.
operating systems:
Not supported by the following
Windows XP Home Edition (Service
environments:
Pack 2 or later) / Windows XP
– Personally constructed computers
Professional (Service Pack 2 or later) /
or operating systems
Windows Vista Home Basic (Service
– An environment that is an upgrade
Pack 1) / Windows Vista Home
of the original manufacturer-
Premium (Service Pack 1) / Windows
installed operating system
Vista Business (Service Pack 1) /
– Multi-boot environment
Windows Vista Ultimate (Service Pack 1)
– Multi-monitor environment
Not supported by 64 bit version OS.
– Macintosh
Not supported by OSs other than above.
 CPU: For Windows XP, Pentium III 300
MHz or higher (For Windows Vista,
Pentium III 800 MHz or higher)
 RAM: 64 MB or more (For Windows
Vista, 512 MB or more)
 USB port (Hi-Speed USB is
recommended)
 Internet Explorer 6.0 or later, and
Windows Media Player 11 need to be
installed.
 Broadband Internet connection is
required to use Electronic Music
Distribution(EMD) or to visit the web
site.
Symptom Cause/Remedy
"CONNECTED USB"
 The player's USB connector is not connected to a USB port
does not appear when on your computer properly.
the player is connected  Disconnect the player, and then reconnect it.
to the computer.
 A USB hub is being used.
 Connect the player directly to a USB port, as connection
via a USB hub may not work. However, a USB hub that
supplies power can be used.
 Another application is running on the computer.
 Disconnect the player, wait a few minutes, and reconnect
it. If the problem persists, disconnect the player, restart
the computer, and then reconnect the player.
The player is not  The player's USB connector is not connected to a USB port
recognized by the on your computer properly.
computer when it is  Disconnect the player, and then reconnect it.
connected to the  A USB hub is being used.
computer.  Connect the player directly to a USB port, as connection
via a USB hub may not work. However, a USB hub that
supplies power can be used.
 The USB port on your computer may have a problem.
Connect the player's USB connector to another USB port
on your computer.
Audio files cannot be
 Transferring may be stopped due to influences such as
transferred to the static electricity, etc.
player from your  This happens to protect data information. Disconnect
computer. the player, then reconnect it.
 The player's USB connector is not connected to a USB port
on your computer properly. Make sure that "DATA
ACCESS" or "CONNECTED USB" appears on the display.
 Disconnect the player, and then reconnect it.
 There is not enough free space in the built-in flash
memory.
 Delete unnecessary songs to increase free space.
 Abnormal file(s) exists on the player.
 Transfer your necessary files back to your computer and
format the player (  page 46).
 An audio file is damaged.
 Delete the audio file then transfer it again. When
transferring the audio file, close any other applications
to avoid file damage.
Only a small number
 There is not enough free space in the built-in flash
of songs can be
memory.
transferred to the  Delete unnecessary songs to increase free space.
player.  Non-audio data is stored in the built-in flash memory.
 Move non-audio files to the computer to increase free
space.
The player becomes  A USB hub is being used.
unstable while it is  Connect the player directly to a USB port, as connection
connected to the
via a USB hub may not work. However, a USB hub that
computer.
supplies power can be used.
FM Tuner (NWZ-B133F/B135F only)
Symptom Cause/Remedy
You cannot hear the  The receiving frequency is not fully tuned in.
FM broadcast well.  Select the frequency manually to improve reception ( 
page 29).
Reception is weak and  The radio signal is weak.
sound quality is poor.  Listen to the FM broadcast near a window since the
signal may be weak inside buildings or vehicles.
 The headphone cord is not extended enough.
 The headphone cord functions as an antenna. Extend the
headphone cord as far as possible.
The FM broadcast is
 A device emitting radio signals, such as a mobile phone is
affected by
being used near the player.
interference.  When using such devices as mobile phones, keep them
away from the player.
Other
Symptom Cause/Remedy
There is no beep  "Beep" is set to "Beep OFF."
sound when the player
 Set "Beep" to "Beep ON" (  page 44).
is operated.
The player gets warm.  The player may be warm when the battery is being charged
and just after charging. The player also may become warm
when a large amount of files are transferred. This is
normal and is not cause for concern. Set the player aside
for a while to allow it to cool down.
The date and time  If you left the player for a while with the battery used up,
have been reset.
the date and time may be reset.
 This is not a malfunction. Charge the battery until
appears on the screen (  page 14) and set the date and
time again (  page 44).
All settings of the
 You moved, deleted, or renamed the system files. Or, the
player have been reset. built-in flash memory of the player was formatted using
other than the "Format" menu of the player.
 If you do any of the above operations, the system will be
restructured and all settings of the player will be reset
when you disconnect the player from the computer or
other devices.
If the player does not function normally after you
format the player using other than the "Format" menu
of the player, format the built-in flash memory using the
"Format" menu of the player (  page 46).
To initialize (format) the player
Be sure to format the built-in flash memory using the "Settings" menu
on this player, following the procedure below. (Check all contents
before formatting, as all data stored will be erased.)
1 Press and hold the BACK/HOME button until the HOME
menu appears.
2 Select (Settings) – "Initialize" – "Format" – "OK," in
this order.
Press the / button to select the item, and then press
the  button to confirm.
After selecting "OK" and confirming, "FORMATTING..."
appears and formatting starts. When formatting is complete,
"COMPLETE" appears.