Samsung WF45H6100 Troubleshooting Manual

Model: WF45H6100
Bulletins:
QUICK TEST MODE:
TEST FUNCTION
1 Water Valve Test
2 Door Lock
3 Heater
4 Drain Pump /Bubble Pump
5 EEPROM MEMORY CLEAR
SERVICE MODE:
TEST FUNCTION
1 Cycle Count
2 Version
Board Input Test (Move Jog
dial to check LED) (See Chart
3
at bottom)
DIAGNOSTIC ERROR CODE
4
CHECK (See Below)
SPIN TEST ( RPM) (ref:
5
NB***)
NB*** Spin Test will NOT test Hall Sensor in this mode.
remember to offset counter weight when spin testing an empty machine
FACT: It is NORMAL for this unit to be unbalanced until 350-400 RPM –
counter weights will only align correctly after this RPM is reached
Service mode Option 3:
Board Input Test Chart
LED 1st LED is on 2nd LED is on 3rd LED on 4th LED On
Water Temp Water Temp
Display
C F
 Use the Board input test under service mode to test water temp,
during normal wash operation.
IMPORTANT SAFETY NOTICE – "For Technicians Only"
intended for use by persons having electrical, electronic, and mechanical experience and knowledge
at a level generally considered acceptable in the appliance repair trade. Any attempt to repair a
major appliance may result in personal injury and property damage. The manufacturer or seller
cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use
of this data sheet.
Support Information:
HELP: 1-888-751-4086 (Tech Sup. – ASC/SSD) - 1-866-894-0637 (Tech Sup. - FE/ME)
GSPN: http://gspn3.samsungcsportal.com/main.jsp
PLUS ONE: http://my.plus1solutions.net/clientPortals/samsung
OFF -
WITH POWER
PRESS to enter or exit
TEMP
**Door Lock Must be Activated 1
before running Component **
SPIN
SUPER SPEED
SOIL
DELAY END + POWER (with POWER OFF)
WITH POWER
PRESS to enter or Exit
Temp
Soil Level
Delay End
SPIN - ("d" will start flashing) Turn dial
either clockwise (c.w) or counter c.w.
Delay End + Temp for 3sec. (To Pause: press
- START/PAUSE)
NOTE: ALWAYS
5th LED on
Door lock
Door Status sw Status
Water
OP=Open UL=
Frequency
CL=Closed unlocked
LO=Locked
Fast Track Troubleshooting
Publication #Dr WF45 Production Date 11/2/14
Spin + Soil Level + POWER
PRESS:
**Test Mode** With the Power Off
st
-
ON Soil Level + Delay End
PRESS:
**With the Power On**
Service mode Option 4:
DIAGNOSTIC ERROR CODE CHECK
Activate the SERVICE MODE first (ref: above).
•
Press the SPIN key to start DIAGNOSTIC CODE check mode. "d" will start flashing.
•
To cycle through the diagnostic codes (d1, d2, d3, etc.), turn the rotary cycle selector
•
(knob) either clockwise or counter clockwise.
When turning the rotary selector key (knob) in one direction, it shows diagnostic codes
•
from the latest (d1).
Now when turning the knob in the opposite direction it shows the diagnostic codes in the
•
reverse order. E.g. When it stops at "d5" and then turn backwards, it shows from "d4" to
"d". (Refer to Diag. Code interpretation).
This service data sheet is