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Your first week with your new phone
Not seeing recent calls on HTC Dot View?
By default, up to 3 received or dialed numbers will be displayed on HTC Dot View.
§ If you're not seeing them, open the HTC Dot View app, and then select Show call history.
§ If you've set a screen lock with credentials, you need to select Bypass security screen to
display the recent calls.
Music controls or app notifications not appearing on HTC Dot View?
Check if HTC Dot View Music Controls and Notifications are enabled in Settings.
1. Go to Settings, and then tap Security > Notification access.
2. Tap the HTC Dot View Music Controls and HTC Dot View Notifications options if they're
not selected.
Need more details?
For more details, see the HTC Dot View Get started guide that comes with the case.
HTC Guide
Having hardware or connection problems?
Before calling for support, you can first use the HTC Guide app to troubleshoot or perform
diagnostics on your phone. This helps you in finding the problem cause, and in determining whether
you can resolve the problem or you need to call for support.
To use the app, tap
> HTC Guide.
If HTC Guide is not preinstalled on your phone, you can download it from Google Play.
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