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User guide

HTC One (M8 EYE)

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Summary of Contents for HTC ONE M8 EYE

  • Page 1: User Guide

    User guide HTC One (M8 EYE)
  • Page 2: Table Of Contents

    Getting to know your settings Updating your phone's software Getting apps from Google Play Downloading apps from the web Uninstalling an app Your first week with your new phone Basics Motion Launch Notifications Working with text Battery HTC Dot View HTC Guide...
  • Page 3 Contents HTC BlinkFeed What is HTC BlinkFeed? Turning HTC BlinkFeed on or off Ways of adding content on HTC BlinkFeed Customizing the Highlights feed Saving articles for later Posting to your social networks Removing content from HTC BlinkFeed Personalizing Making HTC One truly yours...
  • Page 4 Copying a text message to the nano SIM card Deleting messages and conversations Search and web browser Getting instant information with Google Now Searching HTC One and the Web Browsing the Web Bookmarking a webpage Using your browsing history Clearing your browsing history...
  • Page 5 Contents Sync, backup, and reset Online sync Backup HTC Sync Manager Reset People Your contacts list Setting up your profile Adding a new contact Editing a contact’s information Getting in touch with a contact Importing or copying contacts Merging contact information...
  • Page 6 Contents Using HTC One as a Wi-Fi hotspot Sharing your phone's Internet connection by USB tethering Wireless sharing Turning Bluetooth on or off Connecting a Bluetooth headset Unpairing from a Bluetooth device Receiving files using Bluetooth Settings and security Airplane mode...
  • Page 7: About This Guide

    About this guide About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
  • Page 8 Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your phone, including personal information.
  • Page 9: Features You'll Enjoy

    Features you'll enjoy Features you'll enjoy Android 5.0 Lollipop update ™ With the Android 5.0 Lollipop update, enjoy enhancements to some of your favorite features. Here are some of the changes: Bolder, user-centered design ® Google apps take on a new, colorful, and responsive design that brings a consistent, intuitive experience across Android devices.
  • Page 10: Unboxing

    § If you want to use a case or screen protector, don’t cover and block the proximity sensor. Purchase a case or screen protector designed for HTC One. § Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.
  • Page 11: Slots With Card Trays

    2. LED flash Slots with card trays With HTC One facing up, the nano SIM slot is on the left side and the microSD slot on the right side. There are trays inside the slots that are used for inserting your cards.
  • Page 12: Nano Sim Card

    Unboxing nano SIM card HTC One uses a nano SIM card. Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard nano SIM card may cause the card to not fit properly or damage the card slot.
  • Page 13: Storage Card

    Unboxing Removing a nano SIM card Make sure to switch off HTC One before removing the card. 1. Hold the phone face up. 2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject hole next to the nano SIM card slot.
  • Page 14 5. Insert the microSD card tray back into the slot. Unmounting the storage card When you need to remove the storage card while HTC One is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.
  • Page 15: Removing The Microsd Card

    Unboxing Removing the microSD card Make sure to unmount your microSD card before removing it. 1. Hold the phone face up. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip— into the tray eject hole next to the microSD card slot. 3.
  • Page 16: Charging The Battery

    Before you turn on and start using HTC One, it is recommended that you charge the battery. § If the battery has been discharged for several days, you may need to charge HTC One for several minutes before powering it on.
  • Page 17: Want Some Quick Guidance On Your Phone

    Check out the friendly walkthroughs and the FAQs in the Tips & Help app to learn how to use your phone. ™ § When you see a Tips & Help tile in HTC BlinkFeed , just tap the tile to know more about the tip.
  • Page 18: Phone Setup And Transfer

    § If you have a previous phone backup that you want to restore from your online storage, select Restore from HTC Backup. To make it easier for you to back up and restore content from HTC One to another HTC phone in the future, select Back up phone daily.
  • Page 19: Transferring Content From An Android Phone

    Transferring content from an Android phone On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to your new HTC phone. The types of locally stored content on your old phone that the tool can transfer include contacts, messages, calendar events, web bookmarks, music, photos, and videos.
  • Page 20: Transferring Content From An Iphone

    HTC phone. Use HTC Sync Manager to transfer more types of content from an iPhone. 1. If you're setting up your new HTC phone for the first time, select Get content from old phone. Or go to Settings, and then tap Get content from another phone.
  • Page 21: Transferring Photos, Videos, And Music Between Your Phone And Computer

    USB drive, and you can copy your media between them. § Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off HTC One to your computer. You can also sync playlists from your computer to the phone.
  • Page 22: Using Quick Settings

    Phone setup and transfer Using Quick Settings In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off. 1. Do any of the following: § With two fingers, swipe down from the status bar. § Swipe down twice from the status bar. 2.
  • Page 23: Getting To Know Your Settings

    Installing app updates from Google Play on page 24 for details. Checking your system software version Before installing a system software update, you can check first what Android and HTC Sense versions you have on your phone. 1. From the Home screen, tap >...
  • Page 24 App updates are installed automatically. You'll still need to confirm when to install system software updates. Installing a software update When HTC One is connected to the Internet and there's a new software update available, the update notification icon appears in the status bar.
  • Page 25: Getting Apps From Google Play

    Wi-Fi network. Once connected, tap Check now to check for updates. Getting apps from Google Play Google Play is the place to go to find new apps for HTC One. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.
  • Page 26: Downloading Apps From The Web

    § Before you can install the downloaded app, make sure that you've set HTC One to allow installation of third-party apps in Settings > Security > Unknown sources.
  • Page 27: Your First Week With Your New Phone

    Swipe up from any of the navigation buttons to access Google search. Sleep mode Sleep mode saves battery power by putting HTC One into a low power state while the display is off. It also stops accidental button presses when HTC One is in your bag.
  • Page 28: Motion Gestures

    Just drag Motion gestures Use motion gestures to mute HTC One, lower the ring volume, and more. Lift phone to auto answer a call To automatically answer an incoming call, lift the phone and look at the screen first to see who's calling before you hold it to your ear.
  • Page 29 Your first week with your new phone Increase ring volume automatically while phone is in your pocket or bag Pocket mode makes HTC One recognize when your phone is in your bag or pocket and raise the ring volume so that you can hear it in noisy environments.
  • Page 30: Press And Hold

    Your first week with your new phone Press and hold To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item. Swipe or slide Quickly swipe your finger horizontally across the screen to go to other Home screen panels.
  • Page 31 Your first week with your new phone Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
  • Page 32 Three-finger swipe § Swipe up using three fingers to choose a device where to share content such as photos, videos, and music from HTC One. You can also share streaming media from apps such as YouTube ® § Swipe down to disconnect from the device.
  • Page 33 If you've set up another security layer like a screen lock pattern or PIN, you'll be asked to provide your credentials first before HTC One opens the app or folder. Sharing content Have something to share, such as a photo or video? §...
  • Page 34: Switching Between Recently Opened Apps

    2. Pull down with your finger, and then release to refresh. Capturing your phone's screen Want to show off your high game score or write a blog post about HTC One features? It's easy to take a picture of the screen and share it from Gallery.
  • Page 35: Motion Launch

    Waking up the phone with Motion Launch When the screen is off and HTC One is in sleep mode, use Motion Launch to wake up your phone with simple gestures. Motion Launch is a combination of a motion gesture, which is to lift the phone, followed by a finger gesture.
  • Page 36 Your first week with your new phone Wake up the phone directly to the Home widget panel 1. Lift the phone in portrait orientation. 2. Swipe left across the screen right away. Make sure you're not touching the screen when the phone vibrates.
  • Page 37 Your first week with your new phone Making a call with Quick call When the screen is off and HTC One is in sleep mode, easily make a call by just swiping and using voice commands. § This feature may not be available in all languages.
  • Page 38 Your first week with your new phone Bypassing the screen lock for Quick call If you've set a screen lock with credentials, you can set HTC One to skip the security screen so you can immediately place calls with Quick call.
  • Page 39: Notifications

    Your first week with your new phone Notifications Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.
  • Page 40: Working With Text

    Working with text Selecting, copying, and pasting text In HTC apps such as Internet and Mail, you can select and copy text, and then paste or share it. 1. Press and hold on a word. 2. Drag the start and end anchors to highlight the surrounding text you want to select.
  • Page 41 The HTC Sense keyboard Typing is fast and accurate with the HTC Sense keyboard. § Word prediction also saves typing time. As you type, you'll see word suggestions that you can choose from. You can even add words to the word prediction dictionary. See...
  • Page 42: Entering Text

    Settings > Language & keyboard > HTC Sense Input. Choosing and switching between keyboard languages If multiple keyboard languages are available on HTC One, you can choose which languages to enable in the onscreen keyboard. 1. Go to Settings, and then tap Language & keyboard > HTC Sense Input.
  • Page 43: Using The Trace Keyboard

    This feature is available only for Latin-based languages. 1. Turn on the Trace keyboard in Settings > Language & keyboard > HTC Sense Input. 2. On the onscreen keyboard, slide your finger from one letter to the next to enter a word.
  • Page 44: Battery

    Your first week with your new phone 3. Lift your finger when the word is completed. 4. If you want to continue entering text, slide your finger over the letters again to enter the next word. If the word that appears after you traced isn't the one you want, you can: §...
  • Page 45 Checking battery history Check how long you've been using HTC One since the last charge. You can also see a chart that shows how long the screen has been on, and how long you've been using connections like the mobile network or Wi-Fi.
  • Page 46: Manage Your Apps

    Your first week with your new phone Manage your connections § Turn off wireless connections such as mobile data, Wi-Fi, or Bluetooth when not in use. § Turn GPS on only when a precise location is needed, such as while using navigation or location-based apps.
  • Page 47: Htc Dot View

    From the Home screen, tap , and then find and tap HTC Dot View. The HTC Dot View app is available in Google Play. Make sure to install the latest app update. Wallpaper Choose a preset wallpaper, or create your own dotted wallpaper from a photo.
  • Page 48 Types of notifications to display Alerts for clock alarms, timers, and calendar events will automatically display through the HTC Dot View case. You can choose whether to display or hide notifications for apps—which include Mail, Messages, Phone, and more. 1. In the HTC Dot View app, tap >...
  • Page 49: Htc Guide

    From the Home screen, tap , and then find and tap HTC Guide. If HTC HTC Guide is not preinstalled on your phone, you can download it from Google Play.
  • Page 50: Htc Blinkfeed

    HTC BlinkFeed What is HTC BlinkFeed? Get the latest about your interests or stay in touch with friends right on HTC BlinkFeed. Set up which social networks, news sources, and more will appear. § Swipe up or down to browse stories on HTC BlinkFeed.
  • Page 51: Ways Of Adding Content On Htc Blinkfeed

    2. Tap > Add content. 3. Choose a category. Or, if it's your first time to add content on HTC BlinkFeed, tap the tile that says Get automatic recommendations from BlinkFeed. Sign in to get recommendations. 4. Select one or more feed sources.
  • Page 52: Customizing The Highlights Feed

    Do one of the following: § While viewing an article, tap § On HTC BlinkFeed, press and hold the tile of the article you want to bookmark. Then tap Read later. To access your reading list on HTC BlinkFeed, swipe right, and then tap News reading list in the...
  • Page 53: Posting To Your Social Networks

    You need to sign in to your social networks before you can post a status update from HTC BlinkFeed. 1. On HTC BlinkFeed, swipe right to open the slideout menu. 2. Tap > Compose, and then choose a social network.
  • Page 54: Personalizing

    56. § Need another widget panel? See Adding or removing a widget panel on page 57. § Set HTC BlinkFeed or a widget panel as your main Home screen. See Changing your main Home screen on page 58.
  • Page 55: Home Wallpaper

    Personalizing Home wallpaper Choose from the available wallpapers, or use any photo you've taken with the camera. 1. Press and hold an empty space on a widget panel. 2. In the pop-up menu, tap Home screen wallpaper. 3. Choose from where you want to select a wallpaper. To use a photo you captured with the camera, tap Gallery, choose and crop a photo, and then tap Done.
  • Page 56: Adding Home Screen Shortcuts

    Personalizing 4. Scroll through the widgets, or tap to search for a specific widget. Some widgets are available in different styles and sizes. 5. Press and hold and then drag the widget to a widget panel you want to add it to. You can also add widgets that allow you to quickly switch on or off certain settings such as Wi-Fi and Bluetooth.
  • Page 57: Editing Home Screen Panels

    § You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.
  • Page 58: Changing Your Main Home Screen

    2. When the widget or icon turns red, lift your finger. Changing your main Home screen Set HTC BlinkFeed or a widget panel as your main Home screen. 1. Press and hold an empty space on a widget panel. 2. In the pop-up menu, tap Manage home screen pages.
  • Page 59: Grouping Apps On The Widget Panel And Launch Bar

    2. Press and hold an app or shortcut in the folder, and then drag it out to Arranging apps On the Apps screen, you can rearrange the apps and change the layout. 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically.
  • Page 60: Lock Screen

    Personalizing Grouping apps into a folder 1. On the Apps screen, tap > Custom. 2. Tap > Rearrange apps. 3. Press and hold an app, and then drag it over to another app to automatically create a folder. 4. To add more apps, drag each app over to the folder. 5.
  • Page 61 Personalizing Choosing what notifications to show on the lock screen Choose the types of notifications to show or hide on the lock screen. You can also prioritize notifications from your favorite apps. The app notifications you allow or block will be applied for both the lock screen and Notifications panel.
  • Page 62: Camera

    Camera Camera Camera basics Camera screen Take great photos and videos with the camera. 1. On the Home screen, tap the camera icon to open the Camera app. 2. Tap to see all controls on the Viewfinder screen. Choose a scene to use for taking photos. Choose an ISO level or set it back to Auto.
  • Page 63: Tips For Capturing Better Photos

    Improving focus and sharpness § HTC One has autofocus, which works best on a subject that is not moving too much. To change the focus, on the Viewfinder, tap the subject you want to focus on. § If the subject is moving, on the Viewfinder, press and hold the subject to lock the focus.
  • Page 64 Keep HTC One steady or place it on a level surface when using HDR. § When taking a panoramic photo, consider the whole scene and focus on an object that has a neutral tone to help keep the exposure balanced in the composite image.
  • Page 65: Taking Continuous Camera Shots

    > Volume button options. 4. Choose how you want to use the volume buttons when you're in the Camera app. Closing the Camera app To give you a full view of the Viewfinder screen, HTC One replaces , and with small dots.
  • Page 66: Duo Camera

    Taking a photo with the Duo Camera The two rear cameras of HTC One make up the Duo Camera. Photos taken with the Duo Camera are captured with depth information and can be applied with special Duo Effects in Photo Editor.
  • Page 67 Camera Tips on using the Duo Camera Here are important tips to keep in mind while using the Duo Camera so that your photos can be captured with sufficient depth information, if you want to apply Duo Effects to them in Photo Editor.
  • Page 68: Selfies And People Shots

    Camera Composition § Choose an interesting background for your subject. Positioning your subject with some lights or a garden in the background will add color and distinction to your photo, especially if you'll ™ apply the UFocus effect later. § Duo Effects may not work on a close-up shot or on a photo that has the subject too close to the background.
  • Page 69 Camera Live Makeup for selfies Touch up your skin with Live Makeup before taking your selfie. See Applying skin touch-ups with Live Makeup on page 69. Angle of selfies Do you want the angle of your shots to look exactly the same as how you see yourself on the Viewfinder screen? 1.
  • Page 70 Camera 3. On the Viewfinder screen, tap to show the camera options. 4. Tap > Camera options. 5. Select the Auto Selfie option, and then press 6. Pose and frame yourself on the Viewfinder screen. 7. To take your selfie automatically, look at the front camera, and then: §...
  • Page 71: Split Capture

    Camera 4. Depending on your selected capture mode, do one of the following: § Tap if you see this icon, and then tap the countdown time that you want. § Tap > Self-timer, and then drag the slider to set the countdown time. 5.
  • Page 72: Panoramic Shots

    3. On the Viewfinder screen, tap to show the camera options. 4. Tap , and then tap to switch to Pan 360 mode. 5. Hold HTC One at face level so you'll have more room to capture scenes above or below you.
  • Page 73: Taking A Panoramic Photo

    Sweep panorama mode. 4. When you're ready to take the shot, tap 5. Pan left or right in either landscape or portrait view. Hold HTC One as smoothly as you can to automatically capture frames. You can also tap to stop capturing anytime.
  • Page 74: Other Camera Features

    Camera Other camera features Using HDR When shooting portraits against a bright background, use HDR, short for High Dynamic Range, to capture your subjects clearly. HDR brings out the details of both the highlights and shadows, even in high contrast lighting. HDR works best when your subject is steady.
  • Page 75: Camera Settings

    Camera Camera settings Manually adjusting camera settings Want to have expert command of your camera settings for different environments or lighting conditions? You can manually adjust the values for settings like white balance, exposure, ISO, and more. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
  • Page 76 Camera 5. When done, tap > Save custom camera. 6. Enter a name, and then tap Save. on the Viewfinder screen, and then tap your created capture mode whenever you want to use it. To remove a capture mode that you added, tap , press and hold the mode, and then drag it to the Delete option.
  • Page 77: Gallery

    Gallery Gallery Viewing photos and videos in Gallery Reminisce about good times. Use Gallery to view all your photos and videos. View them by time, album, or location. When viewing your photos and videos, the onscreen navigation buttons will be hidden.
  • Page 78: Viewing Photos By Location

    Gallery Viewing your favorite photos Easily see all your favorite photos in one place. You can add photos to the My favorites album. § To add a photo, find and view the photo in full screen, tap the photo, and then tap >...
  • Page 79 New place to manually enter a new name. 3. Tap Save. Renaming the 1. Tap Rename this place. location You'll only see Rename this place if the name is stored on HTC One. 2. Enter a new name. 3. Tap Save.
  • Page 80: Adding Photos Or Videos To An Album

    Gallery Adding photos or videos to an album 1. From the Home screen, tap , and then find and tap Gallery. 2. Tap , and then choose how you want to view your photos and videos. 3. Open a group of photos and videos, such as an event in Timeline view or an album. 4.
  • Page 81: Searching For Photos And Videos

    Gallery 8. If you need to remove a tag you've added, just tap the tag, and then tap OK. 9. Tap Save. To tag a single photo or video, press and hold the photo or video. Tap Add tag, and then enter your keywords.
  • Page 82: Finding Matching Photos

    Pan 360 photo. 6. Try any of the following: § Tilt HTC One or drag your finger on the screen to pan the photo. § Tap the rotation indicator at the top left corner to re-center the photo.
  • Page 83: Changing The Video Playback Speed

    Gallery Changing the video playback speed Want to add a cinematic flair to your video by slowing down a particular scene? You can vary the playback speed of a selected section of a slow motion video. You can only change the video playback speed of videos captured using the slow motion scene in the Camera app.
  • Page 84: Viewing A Zoe In Gallery

    See all your photos and videos in one place. With One Gallery, you can view all the photos and videos that are stored on HTC One as well as on favored online services right from the Gallery app on your phone.
  • Page 85: Photo Editor

    Photo Editor Photo Editor Basics Choosing a photo to edit You can select photos to edit from Photo Editor or Gallery. 1. From the Home screen, tap , and then find and tap Photo Editor. 2. Tap Gallery to open an existing photo on your phone, and then browse for the item to edit. Or, tap Camera if you want to take a new photo to edit.
  • Page 86 Photo Editor 5. Choose a pen color from the color bar. 6. Draw on the photo. You can tap to switch to full screen view. 7. To undo or redo an action, open the toolbar, and then tap Or, you can use the eraser from the toolbar to remove specific parts of your drawing. 8.
  • Page 87: Editing Continuous Shots

    Photo Editor Retouching photos of people 1. From Photo Editor, choose the photo you want to edit. Choosing a photo to edit on page 85 to find out how. 2. In the slideout menu that opens, tap Touch up. 3. Choose a facial touch-up to apply, and then customize its settings. 4.
  • Page 88 Photo Editor GIF creator Create an animated gif that you can quickly upload and share. This feature is available for burst shots captured with continuous shooting mode. You can identify burst shots by the icon on the thumbnail. 1. From Photo Editor, choose the photo you want to edit. Choosing a photo to edit on page 85 to find out how.
  • Page 89: Creative Effects

    Photo Editor Object Removal Did a pedestrian or passing car ruin your otherwise perfect shot of a famous landmark? Retouch the photo to remove unwanted people or objects. This feature is available for burst shots captured with continuous shooting mode. You can identify burst shots by the icon on the thumbnail.
  • Page 90 Photo Editor 12. Tap a setting to adjust its values, and then tap 13. Tap to save changes. The edited photo is saved as a new photo. The original photo remains unedited. Photo Shapes Photo Shapes lets you add a shape to your image and fill it with another photo. 1.
  • Page 91 Photo Editor 13. If you want to adjust your photo to blend with the image fill, tap to switch from the image fill layer to the photo layer. 14. Tap a setting and drag the slider to adjust its values, and then tap 15.
  • Page 92 Photo Editor Double Exposure With Double Exposure, combine and blend two photos and create something surreal. 1. From Photo Editor, choose the photo you want to edit. Choosing a photo to edit on page 85 to find out how. 2. In the slideout menu that opens, tap Effects > 3.
  • Page 93 Photo Editor Elements Add animated elements to your photo. 1. From Photo Editor, choose the photo you want to edit. Choosing a photo to edit on page 85 to find out how. 2. In the slideout menu that opens, tap Effects > 3.
  • Page 94 Photo Editor 4. Drag the slider to apply Face Fusion to the image. To choose another target face, just tap the thumbnail of the target person and browse to a new photo. 5. When you are satisfied with the result, tap and choose to save as a photo or video.
  • Page 95: Video Chat And Phone Calls

    Video chat and phone calls Video chat and phone calls Face Tracking During a video chat, Face Tracking focuses on your face and others around you, and tracks faces that are within the camera's angle of view. Face Tracking can track a maximum of 4 faces. 1.
  • Page 96: Sharing Your Phone Screen

    Video chat and phone calls 4. Depending on the video chat app, you can single or double-tap the mini-window to switch screens with the called participant. 5. Tap again to turn off Face Tracking. Sharing your phone screen Want to show off some pics or teach your friend how to use a phone feature? Screen Share allows you to show your phone screen to the person you're video chatting with.
  • Page 97: Dialing An Extension Number

    Video chat and phone calls Dialing an extension number To skip voice prompts when dialing an extension number, do one of the following: § After dialing the main number, press and hold * . The letter p is added to the number you are dialing.
  • Page 98: Making An Emergency Call

    Video chat and phone calls Making an emergency call In some regions, you can make emergency calls from HTC One even if the nano SIM card has been blocked or if you don't have one installed. If you don't have a network signal, you won't be able to make an emergency call.
  • Page 99: Setting Up A Conference Call

    2. To switch between the calls, tap the person you want to talk to on the screen. Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC One to your ear when the speakerphone is on.
  • Page 100: Call History

    Video chat and phone calls 4. To add another participant, tap , and then dial the number of the contact. 5. When connected, tap to add the participant to the conference call. Tap to access options such as ending the call with a participant. 6.
  • Page 101: Home Dialing

    Video chat and phone calls Home dialing When you're on a trip abroad, it's easy to dial friends and family from home. Your home country code is automatically added when you call your contacts while roaming. But when manually entering a phone number to call, you need to enter a plus (+) sign and country code before the number.
  • Page 102: Sending A Text Message (Sms)

    Messages Messages Sending a text message (SMS) 1. From the Home screen, tap , and then find and tap Messages. 2. Tap 3. Enter a contact name or mobile number in the To field. 4. Tap the box that says Add text, and then enter your message. 5.
  • Page 103: Sending A Group Message

    Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC One also organizes message replies in a single conversation thread. If this is your first time to send a group MMS, you may need to enter your mobile phone number.
  • Page 104: Saving A Text Message As A Task

    4. Tap Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC One, you can select which phone number to reply to. Keep in mind that if you don't select another number, your response will be sent to the phone number that your contact used to send the last message.
  • Page 105: Blocking Unwanted Messages

    Messages 3. Tap > Move to secure box. 4. Select the messages, and then tap Move. To move all the messages from a contact, on the Messages screen, press and hold the contact and tap Move to secure box. § To read messages in the secure box, on the Messages screen, tap >...
  • Page 106: Deleting Messages And Conversations

    Messages Deleting messages and conversations Open the Messages app and do any of the following: Delete a message Open the conversation thread with a contact, tap the message, and then tap Delete message. To delete multiple messages within a conversation, tap >...
  • Page 107: Search And Web Browser

    No. Depending on the information that you've allowed to share, more information cards will appear on the Google search screen as you use HTC One to search the Web, create appointments, set reminders, and more.
  • Page 108 Search and web browser Changing card settings You can easily customize the settings of Google Now cards to suit your information needs. For example, you can change the weather units in the Weather card or your transportation mode in the Traffic card.
  • Page 109: Searching Htc One And The Web

    1. From the Home screen, tap , and then find and tap Google. If you've already set up a Google account on HTC One, you will be given the option to sign in to Google Now. See Getting instant information with Google Now on page 107.
  • Page 110: Browsing The Web

    Search and web browser Browsing the Web 1. From the Home screen, tap , and then find and tap Internet. 2. Tap the URL box on top of the screen. If the webpage is in fullscreen mode, flick the screen down to show the URL box and other options.
  • Page 111: Bookmarking A Webpage

    Save webpages to read later, even without an Internet connection. You can also add some video clips on webpages to the Watch list so you can quickly find and watch them whenever you like. HTC One saves webpage text and images only. You will need Internet connection to open linked pages and play video clips.
  • Page 112: Using Your Browsing History

    Search and web browser Using your browsing history HTC One keeps a record of webpages you've visited. If you don't want HTC One to keep your browsing history, browse using an incognito tab. See Private browsing on page 112. 1. While viewing a webpage, tap >...
  • Page 113: Entertainment

    Enjoy your favorite songs on HTC One using the Music app. When you open the Music app for the first time, you'll be asked if you would like to automatically download related content, such as album covers and artist photos, to HTC One. 1. From the Home screen, tap , and then find and tap Music.
  • Page 114: Music Playlists

    > Edit playlist or Delete. Adding a song to the queue While playing a song, you can also browse other tracks stored on HTC One. Add a song or an album to the queue so it plays when the current playlist has finished playing.
  • Page 115 3. Tap > Update artist photos or Update album art. If you want HTC One to automatically check and update your music collection, tap on the Music app's main screen, and then tap Settings. Select Album art and Artist photos.
  • Page 116: Youtube

    Entertainment Viewing song lyrics Love a song so much that you want to sing along? HTC One gives your music an extra kick with song lyrics and cool music visualizations. To save on data usage, connect to a Wi-Fi network when downloading lyrics. In Music settings, select Wi-Fi only.
  • Page 117: Creating Video Playlists

    > Watch later. You can access the video again from your account profile's Watch Later list. 4. While watching a video, you can: § Turn HTC One sideways to watch the video in full screen. § Tap the video screen to pause or to resume playback, or drag the slider to jump to a different part of the video.
  • Page 118: Fm Radio

    Listen to your favorite radio stations using the FM Radio app. You need to connect a headset first to the audio jack of HTC One to use FM Radio. FM Radio uses the stereo headset as the FM radio antenna.
  • Page 119: Connecting To Your Home Entertainment System

    TV or wireless speaker. On HTC phones that have HTC Sense 5.5 or later, you can share media to any of the following types of devices by just swiping up with three fingers:...
  • Page 120 1. Connect your DLNA device to your home network via Wi-Fi or an Ethernet cable. 2. Connect HTC One to your home network via Wi-Fi. 3. Open any music app on your phone.
  • Page 121: Storage And Files

    You can copy your music, photos, and other files to HTC One. Save and close your files before copying them from your computer to HTC One, or vice versa. 1. Connect HTC One to the computer using the supplied USB cable. You'll see options for viewing or importing files on the computer screen.
  • Page 122: Manage Photos And Videos

    4. After copying the files, disconnect HTC One from the computer. Making more storage space As you use HTC One, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to increase storage space.
  • Page 123: File Manager

    Storage and files File Manager About File Manager Use the File Manager app to browse and organize your files and folders on your phone storage and storage card. You can also browse for files and folders on your external USB storage device when you have it connected to your phone.
  • Page 124: Google Drive

    Store your photos, documents, and other files on Google Drive to access them on HTC One, your computer, and your other mobile devices. On HTC One, just use your Google Account to sign in to your Google Drive storage. You can then: § Use Gallery to upload your captured photos to Google Drive.
  • Page 125 Use up to 115GB of free Google Drive storage. In addition to the default storage that you get from Google Drive, HTC One features an additional 100GB of online storage free for two years. Sign in to your Google Account on HTC One—and not from your computer or other non-HTC phones—to claim this offer.
  • Page 126: Sync, Backup, And Reset

    You can sync contacts, calendars, and other information from your social networks, email accounts, and online services on HTC One. Depending on the account type, signing in to your online accounts lets you sync updates between HTC One and the Web.
  • Page 127: Backup

    Use the built-in HTC Backup to back up your accounts, settings, contacts stored on your phone, text messages, and more to the cloud so that it will be easier to restore them on HTC One (after a factory reset) or newer phone.
  • Page 128 Backing up HTC One to Google Drive Turn on HTC Backup to do a daily backup of your phone over Wi-Fi. Turn it on by selecting Back up phone daily while doing the on-device setup. If you didn't do so, use the HTC Backup app.
  • Page 129 § To restore paid apps, you need to download and install them from Google Play. 1. When you turn on a new HTC phone for the first time or after a factory reset, select Restore from HTC Backup on the Transfer or restore screen.
  • Page 130 5. Sign in to your Google Account, if you haven't done so. Backing up your data locally If you want to separately back up your content such as contacts and text messages on HTC One, here are some tips on how to export or import your data.
  • Page 131 Sync, backup, and reset Backing up your text messages Keep important text messages by backing them up to the phone storage. You can easily restore backed up text messages after you've deleted them from your message list. Text messages in the secure box and blocked messages will not be backed up. To include such messages to your backup, move them first to the general message box.
  • Page 132: Htc Sync Manager

    > Back up to storage card or Back up to email. 4. When prompted, tap OK. Importing your personal dictionary § Go to Settings > Language & keyboard > HTC Sense Input. Tap Personal dictionary > > Restore from storage card.
  • Page 133: Back Up And Restore

    Sync, backup, and reset Back up and restore Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another HTC phone. Sync playlists and data Sync music playlists and data such as contacts and calendar between your phone and your computer.
  • Page 134: Reset

    Reset Restarting HTC One (Soft reset) If HTC One is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem. 1. If the display is off, press the POWER button to turn it back on.
  • Page 135 Resetting HTC One (Hard reset) If HTC One has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state—the state before you turned on the phone for the first time.
  • Page 136: People

    People Your contacts list The People app lists all contacts you've stored on HTC One and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. From the Home screen, tap , and then find and tap People.
  • Page 137: Setting Up Your Profile

    People Finding people Search for contacts stored on HTC One, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. From the Home screen, tap , and then find and tap People. 2. On the People tab, you can: §...
  • Page 138: Editing A Contact's Information

    People How do I add an extension number to a contact number? While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1.
  • Page 139: Getting In Touch With A Contact

    1. On the People tab, tap and enter the contact's name or email address in the search box. 2. Tap Search contacts in your Company Directory. 3. Tap the name of the contact you want copied to HTC One. 4. Tap to import the contact.
  • Page 140: Merging Contact Information

    Avoid duplicate entries by merging contact information from different sources, such as your social network accounts, into one contact. Accepting contact link suggestions When HTC One finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. From the Home screen, tap , and then find and tap People.
  • Page 141: Sending Contact Information

    We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC One also syncs with groups you've created in your Google Account. Creating a group 1.
  • Page 142: Private Contacts

    People Sending a message or email to a group You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. 1. On the Groups tab, tap the group you want to send a message or email to. 2.
  • Page 143 People Organizing your private contacts 1. On the People tab, tap > Manage contacts > Private contacts. 2. To add contacts to the private contacts list, tap , select the contacts you want to add, and then tap Save. 3. To remove private contacts from the list, tap >...
  • Page 144: Email

    Checking your mail The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on HTC One. 1. From the Home screen, tap , and then find and tap Mail. The inbox of one of your email accounts appears.
  • Page 145 Email 4. To arrange the tabs, drag , and then move the tab to its new location. 5. Tap Done. 6. Swipe to the added tab to check your email messages. Sending an email message 1. From the Home screen, tap , and then find and tap Mail.
  • Page 146 Email Quickly replying to an email message You can quickly respond to a new email message from the Home screen or lock screen. 1. When you receive a new email message notification, slide the Notifications panel down. 2. On the email preview, tap Reply all. If you have several notifications and you don't see the email options, expand the email preview by sliding two fingers apart on the notification.
  • Page 147 3. Tap Show all mail from sender. A list of email messages from that contact appears. Working with Exchange ActiveSync email Enjoy the powerful email features of Microsoft Exchange ActiveSync right on HTC One. Flag important email messages, set your out of the office reply, or send invites to your next team meeting while you're on the go.
  • Page 148: Adding An Email Account

    IMAP). 4. Enter the email address and password for your email account, and then tap Next. Some email accounts allow you to set the sync schedule. By default, HTC One uses Smart Sync to save battery power. See What is Smart Sync? on page 148.
  • Page 149: Gmail

    Email Gmail Viewing your Gmail Inbox All your received email messages are delivered to your Inbox. 1. From the Home screen, tap , and then find and tap Gmail. The first time you use Google, you need to create or sign in to your Google Account. You can also sign in with a non-Gmail address.
  • Page 150 Email 3. Do one of the following: § If you're replying to the sender or you selected Reply all, enter your reply message. § If you selected Forward, specify the message recipients. Tap Respond inline if you want to interleave your new message with the received email. But this removes any attachments or formatting in the original email message.
  • Page 151: Calendar

    Calendar Calendar Viewing the Calendar Use the Calendar app to view your events, meetings, and appointments. If you've signed into your online accounts, related events will also appear in Calendar. 1. From the Home screen, tap , and then find and tap Calendar. 2.
  • Page 152: Scheduling Or Editing An Event

    Calendar Scheduling or editing an event You can create or edit events on HTC One, and also sync events with your Exchange ActiveSync calendar. You can also create, modify, and sync events with your Google calendar. Editing events is not supported for all accounts.
  • Page 153: Sharing An Event

    4. Tap Save. Calendars are synced on HTC One, even if they are hidden. Sharing an event You can share a calendar event as a vCalendar using Bluetooth or by sending it as a file attachment with your email or message.
  • Page 154: Dismissing Or Snoozing Event Reminders

    Calendar Dismissing or snoozing event reminders If you have set at least one reminder for an event, the upcoming event icon will appear in the notifications area of the status bar to remind you. 1. Slide the Notifications panel open. 2.
  • Page 155: Travel And Maps

    High accuracy. To save battery power, choose Battery saving. Turning off a location source (for example GPS) means no applications on HTC One will collect your location data through that location source. However, third party applications may collect —...
  • Page 156 Travel and maps 3. Tap to turn Compass mode on. In Compass mode, the map orients itself depending on the direction you're facing. To exit Compass mode, tap 4. If you want to see more information overlaid on the map, tap , and then tap a map view such as Traffic or Public transit to toggle the view on and off.
  • Page 157: Getting Directions

    On the road with Car Now when you drive, you can easily use HTC One to reach your destination, keep you entertained, and help you stay in touch with the people that matter to you. Access music, phone calls, maps, and more with Car.
  • Page 158 Travel and maps Using voice commands in Car Use your voice to control Car. This feature may not be available in all languages. 1. In Car, tap the screen with three fingers to activate voice command mode. 2. Do one of the following: Call someone Say "Call [person's name in phonebook]"...
  • Page 159 Travel and maps Making phone calls in Car § Tap Dialer to open the dialpad. § Tap People and then browse a category or search by entering a name. § Tap Speak and say "Call" and the person's name. For example, say "Call Jennifer Singer".
  • Page 160: Other Apps

    Other apps Other apps Using Scribble Want to make a page for your digital scrapbook? Use the Scribble app to get artistic and combine photos, text, and illustrations in a note. With several templates to choose from, you can even create lists or track your budget. Have a greeting card ready and link it to your friend's birthday in Calendar to send in a few taps.
  • Page 161 Other apps Inserting images and illustrations in a note 1. While composing a note, you can: § Tap to take a photo, or tap > Insert picture to select an image from Gallery. § Tap to draw, or tap to write text. You can change the pen characteristics. §...
  • Page 162: Using The Clock

    Using the Clock Get more from the Clock app than just the regular date and time. Use HTC One as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer.
  • Page 163: Checking Weather

    Other apps 4. If you want the alarm for multiple days, tap Repeat. 5. Tap Done. § To turn off an alarm, clear the check box of that alarm. § If you need to set more than three alarms, tap Setting the date and time manually 1.
  • Page 164: Keeping Track Of Your Tasks

    Other apps 3. Tap to start recording a voice clip. Voice Recorder can run in the background while you do other things on HTC One, except when you open other apps that also use audio functions. 4. Tap to stop recording.
  • Page 165: Kid Mode

    Worried that your kids might wander off to inappropriate web sites or mess with your important ™ work files while using HTC One? Use Kid Mode to let your children enjoy fun and age-appropriate games and more, while helping to protect your important data from accidental deletion. To learn more about Kid Mode, visit www.zoodles.com.
  • Page 166 Other apps Setting child-accessible apps in Kid Mode When in Kid Mode, you can choose which apps on HTC One your child will have access to. 1. From the Home screen, tap , and then find and tap Parent Dashboard. You can also go to Parent Dashboard from Settings >...
  • Page 167: Internet Connections

    § Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC One as a Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online...
  • Page 168 Keeping track of your data usage Monitor your data usage to help prevent going over your monthly data allowance. Data usage measured by HTC One may differ from, and be less than, your actual data usage. 1. From the Home screen, tap , and then find and tap Settings.
  • Page 169: Wi-Fi Connection

    Internet connections 5. Scroll down the screen to see a list of apps and their data usage info. 6. Tap an app to see more details. Wi-Fi connection To use Wi-Fi, you need access to a wireless access point or “hotspot”. The availability and strength of a Wi-Fi signal varies depending on objects the Wi-Fi signal has to pass through (such as buildings or a wall between rooms).
  • Page 170: Connecting To Vpn

    Logging into a public Wi-Fi network automatically (WISPr) You can set HTC One to automatically log into a public Wi-Fi network that you regularly use. This saves you the trouble of going through the Wi-Fi provider's web authentication every time you connect to their Wi-Fi network.
  • Page 171: Adding A Vpn Connection

    § Download and install a required VPN app, if you're connecting to a secured enterprise network. Contact your network administrator for details. Also, HTC One must first establish a Wi-Fi or data connection before you can start a VPN connection.
  • Page 172: Using Htc One As A Wi-Fi Hotspot

    Internet connections Using HTC One as a Wi-Fi hotspot Share your data connection with other devices by turning HTC One into a Wi-Fi hotspot. § Make sure the data connection is turned on. § You must have an approved data plan associated with your account from your mobile service provider to use this service.
  • Page 173: Sharing Your Phone's Internet Connection By Usb Tethering

    No Internet connection available for your computer? No problem. Use the data connection of HTC One to connect to the Internet. § To make sure that the USB drivers for HTC One are up-to-date, install the latest version of HTC Sync Manager on your computer.
  • Page 174: Wireless Sharing

    You can listen to music over a Bluetooth A2DP stereo headset, or have hands-free conversations using a compatible Bluetooth headset. Before you connect your headset, make it discoverable so HTC One can find it. Refer to your headset manual for details.
  • Page 175: Unpairing From A Bluetooth Device

    2. On the sending device, send one or more files to HTC One. 3. If asked, accept the pairing request on HTC One and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.
  • Page 176 Wireless sharing 6. When a file is transferred, a notification is displayed. Slide the Notifications panel down, and then tap the relevant notification to view the file. 7. You can also tap > Show received files to view files received via Bluetooth.
  • Page 177: Settings And Security

    Settings and security Airplane mode When you enable Airplane (Flight) mode, all wireless radios on HTC One are turned off, including the call function, data services, Bluetooth, and Wi-Fi. When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.
  • Page 178: Automatic Screen Rotation

    Settings and security Automatic screen rotation Automatic rotation is not supported in all applications. 1. From the Home screen, tap > Settings > Display & gestures or Display, gestures & buttons. 2. Select or clear the Auto-rotate screen option to turn it on or off. Setting when to turn off the screen After a period of inactivity, the screen turns off to conserve battery power.
  • Page 179: Touch Sounds And Vibration

    Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC One. § Touch tones when tapping the phone dial pad §...
  • Page 180: Turning Magnification Gestures On Or Off

    Follow the onscreen instructions to learn how to use Magnification gestures. Installing a digital certificate Use client and Certificate Authority (CA) digital certificates to enable HTC One to access VPN or secured Wi-FI networks, and also to provide authentication to online secure servers. You can get a certificate from your system administrator or download it from sites that require authentication.
  • Page 181: Assigning A Pin To A Nano Sim Card

    If you enter the wrong PIN more times than the maximum number of attempts allowed, the card will become “PUK-locked.” You need a Pin Unlock Key (PUK) code to restore access to HTC One. Contact your mobile operator for this code.
  • Page 182: Accessibility Settings

    Use Motion Launch Motion Launch combines a motion and finger gesture to perform an action such as waking HTC One from sleep mode, launching the camera, or making a quick call. § Open Camera with Motion Launch Snap. See Auto launching the camera with Motion Launch Snap on page 36.
  • Page 183: Navigating Htc One With Talkback

    Settings and security Navigating HTC One with TalkBack Use TalkBack if you need to navigate HTC One by spoken feedback. When you touch the screen, HTC One vibrates and gives you an audible response so you know what you are touching.
  • Page 184 Settings and security Unlock the lock screen Use two fingers to swipe up from the bottom of the screen. Open the Notifications Use two fingers to swipe down from the top of the screen. panel Assigning TalkBack shortcuts TalkBack has customizable gestures that can be used to open the Notifications panel, view recent apps, access TalkBack controls, and more.
  • Page 185: Setting A Screen Lock

    Choose to set a screen lock pattern, numeric PIN, or other means of securing your phone. You'll be asked to unlock the screen every time HTC One is turned on or when it’s idle for a certain period of time.
  • Page 186: Setting Up Smart Lock

    7. Tap Lock phone after, and then specify the idle time before the screen is locked. To help make Smart Lock more reliable and more secure, you can to train HTC One to recognize your face in different situations, such as when you're wearing glasses or sporting a beard.
  • Page 187 Settings and security Hiding the caller from the lock screen You can prevent the names and photos of incoming callers from appearing on the lock or security screens. The caller must be in your private contacts list. 1. From the Home screen, tap >...
  • Page 188: Trademarks And Copyrights

    Not all marks listed necessarily appear in this User Guide. The HTC Sync Manager software can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/or other countries/regions.
  • Page 189 No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.
  • Page 190: Index

    - manual settings 75 - about 127 - Pan 360 72 - HTC Backup 128 - Photo Booth 71 - HTC Sync Manager 132 - Portrait scene 68 - options 127 - recording a video 64 - restoring backed up apps 26 - selfie 68–70...
  • Page 191 Index - about 157 Email - handling calls 159 See Mail - HTC Car Kit 157 Exchange ActiveSync - navigation 158 - flagging an email 147 - playing music 158 - meeting request 148 - voice commands 158 - Out of office 148...
  • Page 192 - entering text 42 - arranging widget panels 57 - entering text by speaking 44 - changing your main Home screen 58 - HTC Sense keyboard 41 - feeds 50 - multi-language keyboard 42 - folder 59 - predictive text 42...
  • Page 193 Index Lock screen - group MMS 103 - answering a call 98 - sending 102 - dismissing an alarm 27 Music - opening an app 33 - adding a song to a queue 114 - rejecting a call 98 - album covers 115 - unlocking 27 - artist photos 115 Low battery 45...
  • Page 194 Index Phone calls - blocking a call 100 Radio - call history 100 See FM Radio - calling 96 Reading list 111 - conference call 99 Recent apps 34 - emergency call 98 Recording your voice 163 - extension number 97 Reset 134, 135 - Face Tracking 95 Ringtone...
  • Page 195 Split Capture 71 Storage 121 Sweep panorama 73 Waking up phone Sync - through Motion Launch 35 - HTC Sync Manager 132 - through power button 27 Wallpaper - changing 55 Tasks 164, 165 Watch list 111 - about 164...
  • Page 196 Index - removing 57, 58 - resizing 56 Wireless display 119 Wireless router 172 Word prediction 42, 43 - bilingual prediction 43 YouTube 116 - finding videos of songs 116 - watching 116 Zoe 84...

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