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Packing List
Thank you for purchasing the Alexandria Network Printer. This Package should
contain the following items. If any are missing or damaged, please call COMPanion
at 1-800-374-6439 or 1-801-943-7277.
This packing list is used for the indicated product(s):
Alexandria Network Printer — V7001 or V7001W
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Alexandria Network Printer Extended Warranty — V4001
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Your package should contain the following:
Printer
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AC Adapter & Cord
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Warranty Information
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1 Roll of Paper (Included with Printer Purchase)
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Alexandria Network Printer Paper Order Form
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IGA001.6—Alexandria Network Printer
Alexandria Network Printer
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Summary of Contents for COMPANION Alexandria V7001W
- Page 1 Alexandria Network Printer Packing List Thank you for purchasing the Alexandria Network Printer. This Package should contain the following items. If any are missing or damaged, please call COMPanion at 1-800-374-6439 or 1-801-943-7277. This packing list is used for the indicated product(s): Alexandria Network Printer —...
- Page 2 Introduction: The next few pages provide general information about the Alexandria Network Printer and what to expect when installing it. Should you need further assistance or have any questions about the installation process you may contact our Customer Support line at 1-800-347-4942 or via email at support@companioncorp.com.
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Page 3: Unpacking The Printer
You will only have to do this once for each printer as your settings will remain unless the network is changed or the security configuration certificate expires. Each certificate generated by COMPanion is valid for the next twenty years. IGA001.6—Alexandria Network Printer... -
Page 4: Step 1 - Configure The Printer
4. Upload Security Certificate into the Star Network Utility interface and *restart printer (self-hosted customers in a non-secure environment skip to step 6). 5. Add COMPanion’s root Security Certificate to your computer & browser settings. 6. Set printer preferences in Alexandria. - Page 5 Once you are logged in, on the left hand side under Network Configuration select IP Parameters. IGA001.6—Alexandria Network Printer Page ! of 20...
- Page 6 Enter the Static IP Address, Subnet Mask, and Default Gateway or Reserved DHCP address for your local network. If you do not know what these would be we recommend speaking with your local I.T. personnel. Click the Submit button to save changes. Step 2 —...
- Page 7 Static IP or Reserved DHCP address for each printer you purchase. For your convenience you may write this information in the fields below. The COMPanion Customer Support Representative will generate a certificate and key for your printer which they will email to you.
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Page 8: Step 4 - Upload Certificate
While logged into the Star Network Utility interface select SSL/TSL on the left side then select Import CA-Signed Certificate. Under Import CA-Signed Certificate, click on the Choose File button and locate the certificate you receive from COMPanion. Once you’ve selected the file click the Import button. - Page 9 After you have imported both the certificate and key you will select the Save option to the left. *Select Save—Configuration printing—Restart device and click the Execute button. IGA001.6—Alexandria Network Printer Page ! of 20...
- Page 10 Step 5 — Add COMPanion’s Root Security Certificate to Your Computer & Browser Settings Along with your COMPanion Network Printer Certificate and Key you should have also received a link to download the COMPanion Root Certificate from a Customer Support Representative.
- Page 11 4. Double click on the certificate to open Details/Trust window. 5. Click the arrow next to the word Trust. 6. Select Always Trust from the drop down menu to the right for options When Using this Certificate and Secure Sockets Layer (SSL). IGA001.6—Alexandria Network Printer Page ! of 20...
- Page 12 7. Close window and enter your Mac user password to save settings. Windows: In the Window search bar type “cert” and select Manager computer certificates from the list of results. 2. Select Trusted Root Certification on the left to expand the menu. 3.
- Page 13 4. Scroll to All Tasks then select Import; the Certificate Import Wizard will open. IGA001.6—Alexandria Network Printer Page ! of 20...
- Page 14 5. Click Next and locate the ca.companioncorp.crt file by clicking the Browse button. IGA001.6—Alexandria Network Printer Page ! of 20...
- Page 15 6. Ensure the Place all certificates in the following store is selected and Trusted Root Certification Authorities is specified and click Next. 7. Click Finish. IGA001.6—Alexandria Network Printer Page ! of 20...
- Page 16 Internet Browsers: Safari, Internet Explorer, Edge and Chrome will use your computer preferences to verify the printer certificate. To add the certificate to Firefox you will need to go to and select the first option Trust for www.companioncorp.com/ca.companioncorp.crt Websites. Alternative Certificate Installation Methods: For further information about installing the Certification onto your preferred browser you may review the following help pages: Internet Explorer:...
- Page 17 Please Note: Alexandria must be registered for the receipt printer in order for these preferences to be available. This should happen automatically when the printer is purchased. That’s it! You have now successfully installed the Network Printer and are ready to use it with Alexandria.
- Page 18 Ordering from COMPanion Thank you for ordering from COMPanion Corporation. You may refer to the following page to order more paper for your printer. Please assist us in processing your order by listing the quantity you want and the grand total for the order. If you need assistance placing an order, you may contact our Sales department at 1-800-347-6439.
- Page 19 Contact:_____________________________________________________________ Email:___________________________________________________ Alternative Contact:_____________________________________________ Alternative Phone:_______________________________________ Method of Payment: _______VISA ______ MASTERCARD ______AMERICAN EXPRESS ______CHECK ______MONEY ORDER ______WIRE Cardholder Name:_____________________________________________________________________________________________________________ Card Number:___________________________________________________________________ Exp. Date:__________________________________ Purchase Order Number (to be filled out by COMPanion)_______________________________________________________________ IGA001.6—Alexandria Network Printer Page ! of 20...
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Page 20: Hardware Warranty
This warranty does not apply if the product has been damaged by accident or misuse, including by the use of paper not sourced from COMPanion, or as the result of service or modification by other than COMPanion or our designated repair facility.
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