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___________________________________________________________________________________________________________________________________
Thank you for purchasing the Alexandria Network Printer. This package contains the items listed
below. If anything is missing or damaged, please call us toll-free at 1-800-347-6439.
This packing list is used for the following product(s):
❏ Alexandria Network Printer (V7001)
❏ 36-Month Extended Warranty (V7001W)
Your package contains the following:
❏ Printer
❏ 1 Roll of Paper
❏ AC Adapter and Cord
❏ Alexandria Network Printer Paper Order Form
❏ Warranty Information
V7001 Alexandria Network Printer
Alexandria Network Printer
Packing List
1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
Page 1 of 19
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Summary of Contents for COMPANION Alexandria V7001
- Page 1 1831 Fort Union Blvd. Salt Lake City, Utah 84121 www.companioncorp.com ___________________________________________________________________________________________________________________________________ Alexandria Network Printer Packing List Thank you for purchasing the Alexandria Network Printer. This package contains the items listed below. If anything is missing or damaged, please call us toll-free at 1-800-347-6439. ...
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Page 2: Table Of Contents
1. Configure the printer 6 2. Enable Security Certificate Settings 8 3. Obtain Network Printer Certificate 9 4. Upload Certificate 10 5. Install COMPanion’s Root Security Certificate 12 12 Windows 13 Alternative Installation Methods 16 6. Set Printer Preference in Alexandria 17 ... -
Page 3: Introduction
The next few pages provide general information about the Alexandria Network Printer and steps to install it. Should you need further assistance or have any questions about the installation process, please contact COMPanion Customer Support at 1-800-347-4942 or support@companioncorp.com. System Requirements ... -
Page 4: Loading The Roll Paper
Security certificates generated by COMPanion are valid for 20 years. 1. Configure the printer to use a Static IP or Reserved DHCP address. ... -
Page 5: Installing The Network Printer
1831 Fort Union Blvd. Salt Lake City, Utah 84121 www.companioncorp.com ___________________________________________________________________________________________________________________________________ Installing the Network Printer Step 1. Configure the printer A. While the printer is off, press and hold the FEED button as you power on the printer. After a moment, a self test receipt will be generated, this will show the current IP address of the ... - Page 6 1831 Fort Union Blvd. Salt Lake City, Utah 84121 www.companioncorp.com ___________________________________________________________________________________________________________________________________ Once you’re logged in, on the left hand side under Network Configuration select I P Parameters . D. Enter the Static IP Address, Subnet Mask, and Default Gateway or Reserved DHCP address for your local network.
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Page 7: Enable Security Certificate Settings
1831 Fort Union Blvd. Salt Lake City, Utah 84121 www.companioncorp.com ___________________________________________________________________________________________________________________________________ Step 2. Enable Security Certificate Settings If you are a cloud-hosted customer or have a secure network environment, you need to enable certificate security settings in the Star Network Utility interface. If you’re a self-hosted customer and are not working in a secure environment, skip to the asterisk (*) ... -
Page 8: Obtain Network Printer Certificate
fields below. The COMPanion Customer Support representative will generate a certificate and key for your printer which they will email to you. Once you receive the email, download the attachments. You can identify ... -
Page 9: Upload Certificate
CA-Signed Certificate on the right. B. Under I mport CA-Signed Certificate , click C hoose File and locate the certificate you receive from COMPanion. Once you’ve selected the file, click I mport . ... - Page 10 C. Repeat this process to import the CA-Signed Private Key. Make sure you’re importing the key file you received from COMPanion. D. After you have imported both the certificate and key you will select the Save option to the left. ...
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Page 11: Install Companion's Root Security Certificate
___________________________________________________________________________________________________________________________________ Step 5. Install COMPanion’s Root Security Certificate Along with your COMPanion Network Printer Certificate and Key, you should have received a link to download the COMPanion Root Certificate. If not, download it at www.companioncorp.com/ca.companioncorp.crt . ... - Page 12 1831 Fort Union Blvd. Salt Lake City, Utah 84121 www.companioncorp.com ___________________________________________________________________________________________________________________________________ F. Select the W hen Using this Certificate and Secure Sockets Layer (SSL) d rop-down menu, and choose A lways Trust . ...
- Page 13 1831 Fort Union Blvd. Salt Lake City, Utah 84121 www.companioncorp.com ___________________________________________________________________________________________________________________________________ B. On the left, select T rusted Root Certification to expand the menu. C. Select A ction f rom the options at the top of the window, then scroll down to A ll Tasks and select ...
- Page 14 1831 Fort Union Blvd. Salt Lake City, Utah 84121 www.companioncorp.com ___________________________________________________________________________________________________________________________________ D. In the Certificate Import Wizard, click N ext . E. Click B rowse to locate the c a.companioncorp.crt file on your computer, then click N ext . ...
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Page 15: Alternative Installation Methods
1831 Fort Union Blvd. Salt Lake City, Utah 84121 www.companioncorp.com ___________________________________________________________________________________________________________________________________ F. Make sure P lace all certificates in the following store is selected and T rusted Root Certification Authorities is specified, then click N ext . ... -
Page 16: Set Printer Preference In Alexandria
E. In the upper-right corner of the window, click S ave . If you don’t see these preferences, Alexandria may not be registered for the network printer yet. Contact COMPanion Customer Support at 1-800-347-6439 for assistance. That’s it! You’ve successfully installed and configured the Alexandria Network Printer. ... -
Page 17: Ordering From Companion
Ordering from COMPanion Thank you for ordering from COMPanion Corporation. To order additional paper for your printer, fill out the order form on the following page. Please assist us in processing the order by listing the quantity of each item and the grand total. ... -
Page 18: Alexandria Network Printer Paper Order Form
Payment Information ________ VISA ________ MASTERCARD ________ AMEX ________ CHECK ________ MONEY ORDER ________ WIRE Cardholder Name: __________________________________________________________________________________________________ Card Number: ___________________________________________________________ Exp. Date: ______________________________ ↓ ↓ For COMPanion Use Only ↓ ↓ Purchase Order Number: ____________________________________________________________________________________________ ... -
Page 19: Hardware Warranty
This warranty does not apply to damage caused by accident or misuse, including by the use of paper not sourced from COMPanion, or as the result of service or modification by other than COMPanion or our designated repair facility. ...
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