COMPANION V7001 Manual

Network receipt printer
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_______________________________________________________________________________________________________________________
 
Thank you for purchasing the Network Receipt Printer. This package contains the items listed below. 
If anything is missing or damaged, please call us toll-free at 1-800-347-6439.  
 
This packing list is used for the following product(s):  
❏ Network Receipt Printer (V7001) 
❏ 36 Month Extended Warranty (V7001W) 
 
Your package contains the following:  
❏ Printer 
❏ 1 Roll of Paper 
❏ AC Adapter and Cord 
❏ Network Receipt Printer Paper Order Form 
❏ Warranty Information 
 
 
 
V7001 Network Receipt Printer
 
 
Network Receipt Printer 
Packing List 
 
1831 Fort Union Blvd.  
Salt Lake City, Utah 84121 
www.companioncorp.com 
 
Page 1 of 20

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Summary of Contents for COMPANION V7001

  • Page 1 Thank you for purchasing the Network Receipt Printer. This package contains the items listed below.  If anything is missing or damaged, please call us toll-free at 1-800-347-6439.     This packing list is used for the following product(s):   ❏ Network Receipt Printer (V7001)  ❏ 36 Month Extended Warranty (V7001W)    Your package contains the following:  ...
  • Page 2: Table Of Contents

    Installation Summary 4  Step 1: Configure the Printer 5  Step 2: Enable Security Certificate Settings 7  Step 3: Install COMPanion’s Root Security Certificate 8  Step 4: Obtain Network Printer Certificate 13  Step 5: Upload Certificate 14  Step 6: Set Printer Preferences in Alexandria 16 ...
  • Page 3: Network Receipt Printer

    The next few pages provide general information about the Network Receipt Printer and steps to  install it. Should you need further assistance or have any questions about the installation process,  please contact COMPanion Customer Support at 1-800-347-4942 or support@companioncorp.com.  System Requirements ...
  • Page 4: Load The Paper Roll

    Security certificates generated by COMPanion are valid for 20 years.   1. Configure the printer to use a Static IP or Reserved DHCP address. ...
  • Page 5: Step 1: Configure The Printer

    4. Enter the printer’s default login credentials:  a. Username: root  b. Password: public  5. Once you’re logged in, on the left hand side under Network Configuration select ​ I P  Parameters​ .         V7001 Network Receipt Printer Page 5 of 20  ...
  • Page 6 If you do not know what these are, speak with your local IT specialist.   7. Click ​ S ubmit​ to save your changes.            V7001 Network Receipt Printer Page 6 of 20  ...
  • Page 7: Step 2: Enable Security Certificate Settings

    3. Enter “TCP Port 443” in the available field.  4. From the Certificate drop-down menu, select ​ C A-Signed​ .    5. Click ​ S ubmit​ to save your changes.                  V7001 Network Receipt Printer Page 7 of 20  ...
  • Page 8: Step 3: Install Companion's Root Security Certificate

    _______________________________________________________________________________________________________________________     Step 3: Install COMPanion’s Root Security Certificate    You should have received a link to download the COMPanion Root Certificate.   If not, download it at ​ w ww.companioncorp.com/ca.companioncorp.crt​ .   If you’re using the operating system’s browser—Safari on iOS, Edge or Internet Explorer on ...
  • Page 9 7. Close the window and enter your Mac user password to save your settings.      Windows 1. In the Window search bar, type “cert”, then select Manager computer certificates from the  results.            V7001 Network Receipt Printer Page 9 of 20  ...
  • Page 10 2. On the left, select Trusted Root Certification to expand the menu.     3. From the options at the top of the window, navigate to ​ A ction > All Tasks > Import​ .            V7001 Network Receipt Printer Page 10 of 20  ...
  • Page 11 4. In the Certificate Import Wizard, click ​ N ext​ .      5. Click ​ B rowse​ to locate the ca.companioncorp.crt file on your computer, then click ​ N ext​ .          V7001 Network Receipt Printer Page 11 of 20  ...
  • Page 12 If you cannot add the Trusted Root CA to your computer, try adding it to your browser directly. Here  are a few resources we’re aware of:   ● Chrome  ● Firefox              V7001 Network Receipt Printer Page 12 of 20  ...
  • Page 13: Step 4: Obtain Network Printer Certificate

    fields below.   The COMPanion Customer Support representative will generate a certificate and key for your printer  which they will email to you. Once you receive the email, download the attachments. You can identify ...
  • Page 14: Step 5: Upload Certificate

    1. In the Star Network Utility, go to the menu on the left and select SSL/TSL, then click ​ I mport  CA-Signed Certificate​ on the right.    2. Under Import CA-Signed Certificate, click ​ C hoose File​ and locate the certificate you receive  from COMPanion. Once you’ve selected the file, click ​ I mport​ .          ...
  • Page 15 3. Repeat this process to import the CA-Signed Private Key. Make sure you’re importing the key  file you received from COMPanion.   4. After you have imported both the certificate and key you will select the ​ S ave​ option to the left. ...
  • Page 16: Step 6: Set Printer Preferences In Alexandria

    E. In the upper-right corner of the window, click ​ S ave​ .   If you don’t see these preferences, Alexandria may not be registered for the network printer yet.  Contact COMPanion Customer Support at 1-800-347-6439 for assistance.     That’s it!  ...
  • Page 17: Ordering From Companion

      Ordering from COMPanion    Thank you for ordering from COMPanion Corporation.    To order additional paper for your printer, fill out the order form on the following page. Please assist  us in processing the order by listing the quantity of each item and the grand total.  ...
  • Page 18: Network Receipt Printer Paper Order Form

    ❏ VISA  ❏ MASTERCARD  ❏ AMEX  ❏ CHECK  ❏ MONEY ORDER  ❏ WIRE  Cardholder Name: _________________________________________________________________________________________  Card Number: ______________________________________________________  Exp. Date: ___________________________  ↓ For COMPanion Use Only ↓  Purchase Order Number: ___________________________________________________________________________________            V7001 Network Receipt Printer Page 18 of 20  ...
  • Page 19: Hardware Warranty

    COMPanion against defects in materials and workmanship for the specified period  from the date of shipment by COMPanion to the end-user. During this warranty period, we, or our  designated repair facility, will repair or replace (at our option) at no charge any device that proves to ...
  • Page 20 Salt Lake City, Utah 84121  www.companioncorp.com    _______________________________________________________________________________________________________________________                         [This page has been intentionally left blank.]                  V7001 Network Receipt Printer Page 20 of 20  ...

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