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CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION REQUIREMENTS IN
THE AREA.
READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS WOOD INSERT. FAILURE TO FOLLOW THESE
INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH.
READ AND KEEP THIS MANUAL FOR REFERENCE
Printed in Canada
Installation and
Operation Manual
HEI240
INSERT
(VB00012 Model)
Safety tested according to
ULC S628, UL 1482 and
UL 737 by an accredited
laboratory.
US Environmental Protection
Agency phase II certi ed
wood insert compliant with
2020 cord wood standard.
EPA
< ≤
2.5
g/h
46163A

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Summary of Contents for Ventis VB00012

  • Page 1 Installation and Operation Manual HEI240 INSERT (VB00012 Model) Safety tested according to ULC S628, UL 1482 and UL 737 by an accredited laboratory. US Environmental Protection Agency phase II certi ed wood insert compliant with 2020 cord wood standard. < ≤...
  • Page 3 THANK YOU FOR CHOOSING THIS WOOD INSERT. As one of North America’s Contact local building or fire largest and most respected officials about restrictions wood stove and fireplace and installation inspection If this insert is not manufacturers, Stove Builder requirements in the area. installed properly, International takes pride in the combustible materials...
  • Page 4: Table Of Contents

    TABLE OF CONTENTS PART A - OPERATION AND MAINTENANCE ................7 1. Safety Information ........................7 2. General Information ........................ 8 2.1 Performances ......................... 8 2.2 Specifications ......................... 9 2.3 Dimensions ........................10 2.4 Materials ........................12 2.5 Zone Heating .........................12 2.6 Emissions and Efficiency ....................13 3.
  • Page 5 Appendix 3: Optional Fire Screen Installation ................42 Appendix 4: Air Tubes and Baffle Installation ................43 Appendix 5: Removal Instructions .................... 45 Appendix 6: Exploded Diagram and Parts List ................ 46 VENTIS Limited Lifetime Warranty ................... 50 Dealer: Installer: Phone Number:...
  • Page 6 CERTIFICATION PLATE Page 6 Installation and Operation Manual - HEI240...
  • Page 7: Part A - Operation And Maintenance

    PART A - OPERATION AND MAINTENANCE 1. Safety Information • This insert has been tested for use with an open door in conjunction with a fire screen, sold separately. The door may be opened, or fire screen removed only during lighting procedures or reloading.
  • Page 8: General Information

    2. General Information Performances Values are as measured per test method, except for the recommended heating area, firebox volume, maximum burn time and maximum heat output. Models HEI240 (VB00012) Combustion Technology Non-catalytic Fuel Type 500 to 2,100 ft (47 to 195 m Recommended heating area (sq.
  • Page 9: Specifications

    Specifications Maximum log length 20 in (508 mm) east-west Flue outlet diameter 6 in (150 mm) Recommended connector pipe diameter 6 in (150 mm) Type of chimney ULC S635, CAN/ULC-S640, UL 1777 Baffle material Vermiculite Approved for alcove installation Not applicable Approved for mobile home installation Type of door Simple, glass with cast iron frame...
  • Page 10: Dimensions

    Dimensions Top View Side View - Minimum Insert Projection Front View Side View - Maximum Insert Projection Page 10 Installation and Operation Manual - HEI240...
  • Page 11 Door Opening Front View - Combustion Chamber Side View - Combustion Chamber Installation and Operation Manual - HEI240 Page 11...
  • Page 12: Materials

    Materials The SBI team is committed to protecting the environment, so they do everything they can to use only materials in their products that will have no lasting negative impact on the environment. The body of this insert, which is most of its weight, is carbon steel. Should it ever become necessary many years in the future, almost the entire insert can be recycled into new products, thus eliminating the need to mine new materials.
  • Page 13: Emissions And Efficiency

    Although the insert may be able to heat the main living areas of the house to an adequate temperature, it is strongly recommended to also have a conventional oil, gas or electric heating system to provide backup heating. The success of zone heating will depend on several factors, including the correct sizing and location of the insert, the size, layout and age of the home and the climate zone.
  • Page 14: Tree Species

    Tree Species The tree species the firewood is produced from is less important than its moisture content. The main difference in firewood from various tree species is the density of the wood. Hardwoods are denser than softwoods. Homeowners with access to both hardwood and softwood use both types for different purposes. Softer woods make good fuel for mild weather in spring and fall because they light quickly and produce less heat.
  • Page 15: Drying Time

    Drying Time Firewood that is not dry enough to burn is the cause of most complaints about wood inserts. Continually burning green or unseasoned wood produces more creosote and involves lack of heat and dirty glass door. Firewood with a moisture content between 15% and 20% will allow the insert to produce its highest possible efficiency.
  • Page 16: Operating The Insert

    4. Operating the Insert This wood heater has a manufacturer-set minimum low burn rate that must not be altered. It is against federal regulations to alter this setting or otherwise operate this wood heater in a manner inconsistent with operating instructions in this manual.
  • Page 17: Blower

    Blower A blower is already installed on this insert. It is located underneath the ash lip, in front of the insert. Its function is to increase airflow through the heat exchanger and improve hot air circulation in the room. When used regularly, the blower can provide a small increase in efficiency, up to 2%.
  • Page 18: Burning Wood Efficiently

    5. Burning Wood Efficiently First Use Two things happen when burning the first few fires; the paint cures and the internal components are conditioned. As the paint cures, some of the chemicals vaporize. The vapors are not poisonous, but they smell bad. Fresh paint fumes can also trigger false alarms in smoke detectors. When lighting the heater for the first few times, it may be wise to open doors and windows to ventilate the house.
  • Page 19: Combustion Cycles

    Use four or five sheets of paper tied together and put them on top and around the kindling. Open the air intake control completely, ignite the paper and close the door. The top down fire method has two advantages over the traditional method: first, the fire does not collapse on itself, and it is not necessary to add wood gradually since the combustion chamber is full before the fire is lit.
  • Page 20: Rekindling A Fire

    Rekindling a Fire When the temperature of the room is lower and all that remains is embers, it is time to reload. Remove excess ash from the front of the firebox and bring the ashes forward. Place a new load of wood on, and at the back of the embers.
  • Page 21: Air Intake Control

    Air Intake Control Once the firewood, firebox and chimney are hot, air intake can be reduced to achieve a steady burn. As the air intake is reduced, the burn rate decreases. This has the effect of distributing the thermal energy of the fuel over a longer period of time.
  • Page 22 5.7.3 High Output Fires When heating needs are high during cold weather, the fire should burn steadily and brightly. This is the time to use larger pieces of hardwood. Place the biggest pieces at the back of the firebox and place the rest of the pieces compactly. A densely built fire like this will produce the longest combustion this insert is capable of.
  • Page 23: Maintenance

    5.7.6 Carbon Monoxide When there is no more flame in the firebox and there are still some unburned logs, check outside if there is smoke coming out of the chimney. If this is the case, it means that the fire is out of air to burn properly.
  • Page 24 When brown streaks are coming from the edge of the glass, it is time to replace the gasket around the glass. Always replace the gasket with a genuine one. see «Appendix 7: Exploded Diagram and Parts List». Do not clean the glass when the insert is hot. Do not abuse the glass door by striking or slamming shut.
  • Page 25: Door

    Peel off more of the backing and rotate the glass. The gasket must not be stretched during installation. Cut the gasket to the required length. Pinch the gasket onto the glass in a U shape, all around the glass. Door In order for the stove to burn at its best efficiency, the door must provide a perfect seal with the firebox.
  • Page 26: Exhaust System

    6.3.2 Gasket It is important to replace the gasket with another having the same diameter and density to maintain a good seal. Remove the door and place it face-down on something soft like a cushion of rags or a piece of carpet. Remove the old gasket from the door.
  • Page 27 Establish a routine for the fuel, wood burner and firing technique. Check daily for creosote build-up until experience shows how often you need to clean to be safe. Be aware that the hotter the fire, the less creosote is deposited and weekly cleaning may be necessary in mild weather even though monthly cleaning may be enough in the coldest months.
  • Page 28: Part B - Installation

    PART B - INSTALLATION 7. Masonry Fireplace Requirements The masonry fireplace must meet the minimum requirements found in the building code enforced locally, or the equivalent, for a safe installation. Contact the local building inspector for requirements in the area. An inspection of the fireplace should include the following: Fireplace and Chimney Condition The masonry fireplace and chimney should be inspected prior to installation, to confirm that they are free from cracks, loose mortar, creosote deposits, blockage, or other signs of deterioration.
  • Page 29: Safety Information And Standards

    8. Safety Information and Standards • The information given on the certification label affixed to the appliance always overrides the information published, in any other media (owner’s manual, catalogues, flyers, magazines and web sites). • Mixing of appliance components from different sources or modifying components may result in hazardous conditions.
  • Page 30: Clearances To Combustible Material

    9. Clearances to Combustible Material When the insert is installed so that its surfaces are at or beyond the minimum clearances specified, combustible surfaces will not overheat under normal and even abnormal operating conditions. NO PART OF THE INSERT MAY BE LOCATED CLOSER TO THE COMBUSTIBLE THAN THE MINIMUM CLEARANCE FIGURES GIVEN.
  • Page 31 To determine the need to add floor protection (D) beyond the hearth extension (A), the following calculation must be done using the data in «Table 4 : Data for Floor Protection Calculation» this section: D = B - G, where G = A-C. HEARTH SLAB: HEARTH SLAB: NON-COMBUSTIBLE MATERIAL...
  • Page 32 9.2.3 R Value There are two ways to calculate the R-value of the floor protection. First, by adding the R-values of materials used, or by the conversion if the K factor and thickness of the floor protection are given. To calculate the total R value from R values of the materials used, simply add the R-values of materials. If the result is equal to or greater than the R-value requirements, the combination is acceptable.
  • Page 33: Minimum Masonry Opening And Clearances To Combustibles

    Minimum Masonry Opening and Clearances to Combustibles COMBUSTIBLE MANTEL SHELF COMBUSTIBLE TOP SURROUND FLOOR PROTECTION Masonry Opening and Clearances MINIMUM CLEARANCES MAXIMUM THICKNESS 16" (406 mm) 5" (127 mm) 9" (229 mm) 12" (305 mm) 27" (686 mm) 27" (686 mm) 84"...
  • Page 34: The Venting System

    The Venting System 10.1 General The venting system, made of the chimney and the liner inside the chimney, acts as the engine that drives the wood heating system. Even the best insert will not function safely and efficiently as intended if it is not connected to a suitable chimney and liner system. The heat in the flue gases that pass from the insert into the chimney is not waste heat.
  • Page 35: Chimney Liner Installation

    10.4 Chimney Liner Installation The use of a chimney liner (rigid or flexible) is RAIN CAP recommended to ensure the best performance. ensure an optimal draft, it is also strongly recommend RIGID LINER adding a minimum of 12" rigid liner between the top of 12"...
  • Page 36 The dealer may offer a liner fastening system, sold separately. Follow the installation instructions provided with the liner fastening system. Liner fastening system 10.5.2 Liner Offset Adapter A liner offset adapter, sold separately, can also be installed. This should only be installed if no other option is possible and if the total height of the fireplace and chimney is at least 20 feet.
  • Page 37: Minimum Chimney Height

    10.6 Minimum Chimney Height The top of the chimney should be tall enough to be above the air turbulence caused when wind blows against the house and its roof. The chimney must extend at least 3 ft. (1 m) above the highest point of contact with the roof, and at least 2 ft.(60 cm) higher than any roof line or obstacle within a horizontal distance of 10 ft.
  • Page 38: Supply Of Combustion Air

    10.8 Supply of Combustion Air In Canada, wood inserts are not required to have a combustion air supply from outside. Research has shown that outside air supply do not compensate for the depressurization of the house and may not be sufficient to provide a supply of combustion air in windy weather. However, to reduce the risks against smoke spillage due to house depressurization, a carbon monoxide (CO) detector is required in the room where the insert is installed.
  • Page 39: Appendix 1: Ash Lip And Blower Installation

    ANNExE 1: ASH LIP AND BLOWER INSTALLATION Slide the blower underneath the ash lip. Before installing the blower, open the door and install the ash lip by screwing it in place with 3 screws, located in the user manual kit. Push the blower into the clips located underneath the ash lip.
  • Page 40: Appendix 2: Faceplate Installation

    APPENDIx 2: FACEPLATE INSTALLATION Remove the faceplate extension (K) secured between the firebox and the convection air jacket. Lay the panels on a flat and non abrasive surface. Align the top panel holes (L) with the left (N) and right (M) panels. Secure together using the four bolts (P) and nuts (O) provided. Page 40 Installation and Operation Manual - HEI240...
  • Page 41 Align the holes of the faceplate extension (K) with the holes in the faceplate panels and screw them using bolts (P) and nuts (O) provided. Center the insert into the fireplace opening. If necessary, adjust the height of the insert using the levelling bolts (T) on each side of the insert until the faceplate is properly seated on the floor of the hearth extension.
  • Page 42: Appendix 3: Optional Fire Screen Installation

    APPENDIx 3: OPTIONAL FRESH AIR INTAKE KIT INSTALLATION Note : The fresh air intake kit may be installed on the right or left end side of the unit. The unused side must be covered by the plate provided in the user manual kit. Using pliers, remove the rectangular metal plate retained by the micro-gaskets to clear the opening for the outside air intake.
  • Page 43 APPENDIx 4: OPTIONAL FIRE SCREEN INSTALLATION This product should not be operated with door open using fire screen (AC01315) in states or provinces where particulate matter emission rate limit is enforced (ex: EPA). Open the door. Hold the fire screen by the two handles and bring it close to the door opening.
  • Page 44: Appendix 4: Air Tubes And Baffle Installation

    APPENDIx 5: AIR TUBES AND BAFFLE INSTALLATION Starting with the rear tube, lean and insert the right end of the secondary air tube into the rear right channel hole. Then lift and insert the left end of the tube into the rear left channel. Align the notch in the left end of the tube with the key of the left air channel hole.
  • Page 45 Note that secondary air tubes (A) can be replaced without removing the baffle board (B) and that all tubes are identical. Installation and Operation Manual - HEI240 Page 45...
  • Page 46: Appendix 5: Removal Instructions

    APPENDIx 6: REMOVAL INSTRUCTIONS For inspecting purposes, the insert may need to be removed. To remove the insert, follow these instructions: Unscrew the faceplate fastener (B) holding the faceplate (C) on the insert. Remove faceplate (C) by pulling on it. Remove the blower assembly (D).
  • Page 47: Appendix 6: Exploded Diagram And Parts List

    APPENDIx 7: ExPLODED DIAGRAM AND PARTS LIST Installation and Operation Manual - HEI240 Page 47...
  • Page 48 Never use substitute materials. Use of non-approved parts can result in poor performance and safety hazards. Item Description AC07868 1/2" BLACK COIL HANDLE SE24335 VENTIS SERIAL 2.3 CAST IRON DOOR AC09185 DOOR LATCH KIT SE70697 REPLACEMENT HANDLE WITH LATCH KIT AC06500 SILICONE AND 5/8" X 8' BLACK DOOR GASKET KIT 30101 SPRING TENSION PIN 5/32"Ø...
  • Page 49 AIR CONTROL ROD ASSEMBLY PL65562 AIR CONTRÔL DAMPER GUIDE 30160 METAL SCREW #8 X 3/4" QUADREX SELF TAPPING TEK BLACK SE46163 VB00012 INSTRUCTIONS MANUAL KIT SE65318 BLOWER ASSEMBLY 44028 CERAMIC THERMODISC F110-20F 44089 DOUBLE CAGE BLOWER 144 CFM 115V - 60Hz - 1.1A 60013 POWER CORD 96"...
  • Page 50: Ventis Limited Lifetime Warranty

    VENTIS LIMITED LIFETIME WARRANTY VENTIS LIMITED LIFETIME WARRANTY The warranty of the manufacturer extends only to the original retail purchaser and is not transferable. This warranty covers brand new products only, which have not been altered, modi ed nor repaired since shipment from the factory.
  • Page 51 NOTES : Installation and Operation Manual - HEI240 Page 51...
  • Page 52 NOTES :...
  • Page 53 NOTES :...
  • Page 54 NOTES :...
  • Page 55 NOTES :...
  • Page 56 This document is available for free download on the Stove Builder International inc. manufacturer’s website. It is a copyrighted document. 250, rue de Copenhague, Resale is strictly prohibited. The manufacturer may update St-Augustin-de-Desmaures (Québec) Canada this document from time to time and cannot be responsible G3A 2H3 for problems, injuries, or damages arising out of the use 418-908-8002...

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