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Whirlpool W11I MW161 UK Daily Reference Manual page 20

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TROUBLESHOOTING
Problem
The oven is not
working.
The display shows
the letter "F" followed
by a number or letter.
The oven makes
noises, even when it
is switched off.
The function does
not start.
The function is not
available in demo
mode.
The
icon is shown
on display.
The connectivity is
not supported.
PRODUCT FICHE
The product fiche with energy data of this
WWW
appliance can be downloaded from Whirlpool
website docs . whirlpool . eu
HOW TO OBTAIN THE USE AND CARE GUIDE
>
Download the Use and Care Guide
WWW
from our website docs . whirlpool . eu (you
can use this QR Code), specifying the
product's commercial code.
> Alternatively, contact our Client After-sales Service.
20
Possible cause
Power cut.
Disconnection from the
mains.
Oven failure.
Cooling fan active.
Demo mode is running.
The The WiFi router is off.
The router settings have
changed.
The wireless connections
does not reach the
appliance.
The oven is unable
to establish a stable
connection to home
network.
The connectivity is not
supported.
Remote operation is not
permitted in your country.
Solution
Check for the presence of mains electrical power and
whether the oven is connected to the electricity supply.
Turn off the oven and restart it to see if the fault persists.
Contact you nearest Client After-sales Service Centre
and state the number following the letter "F". Press
tap
"Info" and then select "Factory Reset". All settings
saved will be deleted.
Open the door or hold or wait until the cooling process
has finished.
Press
, tap
"Info" and then select "Store Demo
Mode" to exit.
Check that the WiFi router is connected to the Internet.
Check that the WiFi signal close to the appliance is
strong.
Try to restart the router.
See the "WiFi FAQs" section.
If your home wireless network settings have changed,
connect to the network: Press
select "Connect to Network".
Check whether your country allows remote operation of
electronic appliances before purchasing.
CONTACTING OUR AFTER SALES SERVICE
You can find our contact
details in the warranty manual.
When contacting our Client
After-sales Service, please state
the codes provided on your
product's identification plate.
,
, tap
"WiFi" and then
XXX/XXX
XXXXXXXXXXXX
XXXXXXXXXXXX
400011225893
Printed in Italy

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