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Fault
All other error codes.
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
Cause and troubleshooting
Malfunction
Switch the appliance off and then on again.
1.
If the message appears again, disconnect the appli-
2.
ance from the power supply for at least 30 seconds
by pulling out the plug or by switching off the relev-
ant circuit breaker in the fuse box.
If the fault was a one-off, the message disappears.
a
If the message appears again, call the after-sales
3.
service. Please specify the exact error message
when calling.
→ "Customer Service", Page 49
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your room or other
▶
appliances are working.
You have not pressed Start / Nachlegen.
Press Start / Nachlegen.
▶
Door is not closed.
Close the door.
▶
Childproof lock is activated.
Deactivate childproof lock.
▶
→ "Deactivating the childproof lock", Page 31
Fertig in is activated.
Check whether Fertig in is activated.
▶
→ "Buttons", Page 22
Laundry is caught in the door.
Remove any trapped laundry.
▶
– – – is activated.
Continue the programme by selecting Schleudern
▶
or Abpumpen and pressing Start / Nachlegen.
→ "Resuming the programme when the programme
status is Rinse Hold", Page 31
The temperature is too high.
Wait until the temperature has dropped.
▶
Cancel the programme.
▶
→ "Cancelling the programme", Page 30
Water level is too high.
Troubleshooting en
41
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