Troubleshooting - Bosch KGN86 Series Information For Use

Troubleshooting

15 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
The appliance is not
cooling, the displays
and lighting are lit.
The LED lighting does
not work.
Side panels of the ap-
pliance are warm.
Home Connect is not
working properly.
The cameras do not
take any photos.
Cameras take blurred
photos.
Cause and troubleshooting
Showroom mode is switched on.
Press and hold
1.
ible signal sounds.
After a short time, check whether your appliance is
2.
cooling.
Different causes are possible.
Call customer service.
▶
The customer service number can be found in the
enclosed customer service directory.
Not a fault. The side panels contain pipes which heat
up during the cooling process. Units touching the ap-
pliance will not be damaged by the heat.
No action required.
Different causes are possible.
Go to www.home-connect.com.
▶
The cameras are not activated in Home Connect.
Activate the cameras.
▶
The appliance door was closed too quickly.
Close the appliance door slowly.
▶
Camera lenses are misted up. The appliance door
was left open for too long.
Clean the cameras. → Page 31
1.
Do not leave the appliance door open for too long.
2.
The anti-mist film is damaged.
Call customer service.
▶
Troubleshooting en
+ for 5 seconds until an aud-
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