1. GENERAL INTRODUCTION 1.1. Scope This manual contains the information necessary for the proper maintenance of X-2300/X-3200 series printer of ARGOX. Most of the information included relates to hardware and mechanical parts. 1.2. Printer description The ARGOX X-2300/X-3200 series printer is a high-performance low-cost direct thermal and thermal transfer label printer.
(with CR2032 battery; 3V) 32 bit RISC microprocessor Panel 3 LEDs, 3 buttons Type 1: LCD Display 16 characters x 2-lines Display Type 2: LCD Display 18 characters x 2-lines or 9 Chinese word x 2-line Argox Information Co., Ltd.
Ribbon roll – max OD 3” (76 mm) Ribbon size Ribbon max length – WAX 360M, Resin 300M Core size - ID 1” core (25.4 mm) Roll-feed, die-cut, continuous, fan-fold, tag, ticket in thermal paper or Media type plain paper Argox Information Co., Ltd.
8 AGFA fonts: 7 (P~V) fonts with fixed different point size (can’t scale). 1 (0) font with scaling point size. USA1, USA2, UK, HOLLAND, DENMARK/NORWAY, Symbol sets SWEDEN/FINLAND, GERMAN, FRANCE1, FRANCE2, ITALY, (Code pages) SPAIN, MISC, JAPAN, IBM850. Font size 1x1 to 10x10 Argox Information Co., Ltd.
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X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 Character rotation 0, 90, 180, 270 degree, 4 direction rotation Argox Information Co., Ltd.
Storage -67F ~ 120F (-20C ~ 50C) Humidity 10%~90% (no condensing) 2.7. Physical dimension Weight 11kgs (24.6lbs) W9.8” x H16.0” x D10.2” (W250 x H260 x D410mm) Size 2.8. Agency list CE, cTUVus, FCC class A, CCC Argox Information Co., Ltd.
9600 bauds, no parity, 8 data bits, 1 stop bit. Signal Description No function Shorted to Pin - 6 Input. Serial “Received Data” Received Data, RxD Output. Serial “Transmitted Data”. Transmitted Data, TxD No function No connection Argox Information Co., Ltd.
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Table 2.2 2.9.4. PS/2 Interface Specification Argox X-2300/X-3200 series label printer provides a standard IBM PC PS/2 keyboard interface which allows the user to control the printer with a standard PS/2 keyboard. The scan code set 2 is used and can’t be changed.
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IN/OUT CLOCK ----- N.C. Table 2.3 2.9.5. Ethernet Interface Specification The following port complies with Ethernet communication. Signal Transmit+ 1 2 3 4 5 6 7 8 Transmit- Receive+ Reserved Reserved Receive- Reserved Reserved Table 2.4 Argox Information Co., Ltd.
The FEED/CONFIG. key forces the printer to feed one label when printer is idle (not printing) or if in PAUSE state. Holding down the FEED/CONFIG. Key then turning on the power switch, the printer will perform a self test and a configuration report will be printed. Argox Information Co., Ltd.
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Holding down the CANCEL/RESET Key then turning on the power switch, the printer will perform a system reset; all the parameters which are stored in flash will be rest to default value. Front Panel Argox Information Co., Ltd.
Press PAUSE or the PAUSE+CANCEL buttons to exit the language selection screen and enter normal standard mode. Change LCD Setting From Panel User may change settings using the buttons on the front panel printer models, in addition to changing settings via software commands. Argox Information Co., Ltd.
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DIRECT THERMAL * Step 4 Press PAUSE button to continue the other settings. Back to standard After LCD function settings are completed, press both printing mode PAUSE + CANCEL and then release them to exit from Argox Information Co., Ltd.
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DISABLE Will not reprint after recovering from media-out or ribbon-out PRINT DISABLE errors. If “YES: is selected, printer will CUTTER INSTALLED then enter CUTTER TYPE and CUT MODE settings. CUTTER ROTARY-NORMAL ROTARY- Available only when CUTTER Argox Information Co., Ltd.
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600 / 1200 / 2400/ 9600 Should be as same as setting of (RS232) 4800 / 9600 / 19200 / host. 38400 / 57600 / 115200 PARITY NONE NONE Should be as same as setting of (RS232) host. EVEN Argox Information Co., Ltd.
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192.168.1.100. GATEWAY If “_” sign appears, it means that the DHCP setting is disabled. If not, DHCP setting is enabled. 1. FEED/CONFIG. : change contents. (i.e. from 000.000.000.000 to 255.255.255.255) 2. PAUSE/CALIBR. : shift “_”sign position. Argox Information Co., Ltd.
For parallel port connect. Mostly it is connected to the printer port of a PC. Ethernet port (RJ-45) This connector is for Ethernet Card application; it is convenient to use several printers by Ethernet network at the same time. Power switch Argox Information Co., Ltd.
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The power should be turned OFF to connect or disconnect any internal cable. AC power socket For AC power connection. Argox Information Co., Ltd.
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USB connector Centronics PS2 keyboard External label connector feed slot cover RS232 Power Switch Power Connector Real Panel (Ethernet) USB connector Centronics PS2 keyboard External label connector feed slot cover RS232 Power Switch Power Connector Real Panel Argox Information Co., Ltd.
4.4. External Media Stacker External media stacker provides 8” OD label. 4.5. Argox Scanner Scanner and PS2 keyboard provides “Scan to Print” and “standalone operation” application. 4.6. Argokee ArgoKee is a small terminal and provides “standalone operation” function. Argox Information Co., Ltd.
2. Standard RAM Size This message shows standard RAM size in the printer. 3. Available RAM Size This message shows available memory can be used to hold the downloadable graphics, forms and soft fonts. 4. Flash Type Argox Information Co., Ltd.
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The message will show how many labels the printer cuts off. 14. Print Length Meter It keeps the length printed in meters. With this, you may check the print head warranty. The value will not be reset even you replace the TPH or any components Argox Information Co., Ltd.
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24. Cutter/Peeler Offset value This will show cutter/peeler offset information. 25. R(X,Y)= This message shows X and Y coordinates of the origin point. 26. H. position adjust This message shows horizontal offset about location of printing. Argox Information Co., Ltd.
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There are four calibration type modes; in this message you can get what mode is used. 28. DIP switch No use No use DT mode Normal Factory test Normal No use No use Add on card Normal 29. Font Image Used to check Internal Fonts are correct or not. Argox Information Co., Ltd.
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X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 Figure 5.1 Argox Information Co., Ltd.
This message shows how many bad dots the printer has. 5. Need to enter peeler mode? After printing curves, you can choose the printer enter peeler mode. The command <ESC>KIE can only print out the values of sensors and TPH profile. Argox Information Co., Ltd.
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X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 Figure 5.2 Argox Information Co., Ltd.
When the reset procedure is completed, “READY” message will be displayed on the LCD and READY indicator will stop blinking. The following parameters will be reset to the default value: Label parameters Printing darkness Printing speed Symbol set (language) Others for specific emulation Argox Information Co., Ltd.
(look through the front of the print) checking if the media sensor position mark (Figure 6.1) is located on the top of the notch or hole of the media. 5. Closing the Print head latch. 6. Closing the side cover. Argox Information Co., Ltd.
Main board. Note: After the first time of installation or the media type is changed, this procedure must be carried out. Failure to do it, the media-empty and media-gap detection might be incorrect. Argox Information Co., Ltd.
If the phenomena as shown in Fig. 3 been observed, please turn the Fine Adjustment Knob counter-clockwise slightly then try printing again to justify the printing quality improvement as shown in Fig.4. Repeat the same process until the printing quality is well balanced on both ends of the label. Argox Information Co., Ltd.
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Fine Adjustment Knob and the type number of ribbon been used in this printing task for future reference. [Remark]: Please note, as shown in Fig. 2 and Fig. 4, the Fine Adjustment Knob is set to “0 “as default setting when shipped from Argox factory. Argox Information Co., Ltd.
Step 3. 3. Counter-clockwise rotate the screw a half circle and test printing; observe whether the printing quality has been gradually improved or not; and stop the adjustment if the quality is improved. Figure 1 Argox Information Co., Ltd.
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X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 Figure 2 Figure 3 Argox Information Co., Ltd.
User can reset to factory default tension by adjusting the ribbon shaft while the black line was aligned to the marked arrows. The default setting when shipped from Argox factory is shown as Figure 2 – the two arrows are in line with the black line.
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X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 Figure 1 Figure 2 Argox Information Co., Ltd.
Steps to adjust are as below: 1. Loose the screws at both sides and rotate counter-clockwise: 2. Make sure the Ribbon Bracket is at its lowest position first; then tight up the screws by rotating clockwise. Argox Information Co., Ltd.
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If the test print appears as Figure B, remain the screw at the left of Ribbon Bracket fixed, and then loose the screw at the right, and gradually fine-tune upward, until the print quality gets improved. Argox Information Co., Ltd.
7. Thread the cutter cable (8) through a hole (Refer to the arrow of Figure 7.3) and route it to JP14 connector (CUTTER) on the Main Board. 8. Turn on the power switch and enable cutter from panel setting. Figure 7.1 Argox Information Co., Ltd.
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X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 Figure 7.2 Figure 7.3 Argox Information Co., Ltd.
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JP14 connector (CUTTER) on the Main Board. 6. Insert the left side of cutter bracket (7) and secure three screws (6) to the TPH module (Figure 7.4). 7. Turn on the power switch and enable cutter from panel setting. Figure 7.4 Argox Information Co., Ltd.
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1. You may send a shift command. <ESC>KI;_ where “-“ is a signed byte and in terms of dots. This parameter can be saved permanently in the FLASH. 2. Alternatively you may change the parameter from panel CUTTET/PEELER OFFSET. Argox Information Co., Ltd.
Figure 7.5 Thread the dispensor cable through a hole (Refer to the arrow of Figure 7.5-1) and route it to JP12 connector (PEELER) on the Main Board. Then secure three screws to the TPH module (Figure 7.5-1). Argox Information Co., Ltd.
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X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 Figure 7.5-1 5. Install the ribbon and the media. As figure 7.6. Figure 7.6 6. Turn on the power switch. 7. Select the PEELER INSTALL item on LCD and enable it. Argox Information Co., Ltd.
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The printers are produced to use the ribbon with inside coating. It is also possible to use the outside coating ribbon by doing the following modification: 1. Pull up and hold the shaft as shown in Figure 7.9. Figure 7.9 Argox Information Co., Ltd.
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Figure 7.10 3. Readjust the tension of the ribbon supply spindle (refer to section 6.5). 4. After the modification, ribbons with outside coating can be used and the ribbon should be loaded as Figure 7.11. Figure 7.11 Argox Information Co., Ltd.
Run the printer utility and let the firmware modify itself. Turn on the printer and wait for 3 seconds. Execute Printer Utility to upgrade firmware; select Download Tab, choose correct model name and language, click Brower to find the firmware source. Argox Information Co., Ltd.
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X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 Wait for some seconds until LCD shows “RESTART PRINTER.” Restart printer. Upgrading firmware is completed. 8.1.2Upgrade Firmware through Network Please refer to Ethernet User’s Guide. Argox Information Co., Ltd.
Let take OS-2140 printer for example. This printer default emulation is PPLA, if user wants to operate printer in PPLB mode, user can enter Printer Setting page to choose Emulation, then click PPLB in Emulation section. Argox Information Co., Ltd.
1. Turn off the printer until all the LED go OFF 2. Press the FEED/ button and turn on the printer CONFIG 3. When the motor starts rotation release the button 4. Check the version code and date code, also the checksum code (must be 0000). Argox Information Co., Ltd.
Check the format of these data. Call for service SENSOR READY The media sensor is out of range during calibration. O.R. Make sure the media is installed and the label sensor is put under the media. Argox Information Co., Ltd.
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X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 PRINT HEAD MEDIA Printing job will start until the temperature of TPH HEAT goes down. HEAD OPEN READY Head latch is not closed; before printing please close up head latch. Table 9.0 Argox Information Co., Ltd.
X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 9.2. Trouble Shooting No indication: LCD display Description All the LED are OFF Out of power or printer out of work Argox Information Co., Ltd.
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Load the media along Calibrate Media Sensor the paper guide? Still Media Error? Turn On then 1. Media Sensor might be out of order. print again 2. Check the mechanism regarding media detection. Argox Information Co., Ltd.
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Ribbon stuck or Remove the stuck or jammed? jammed ribbon Calibrate Ribbon Sensor Still Ribbon Error? 1. Ribbon Sensor might be out of order. Turn on the printer 2. Check the mechanism regarding then print again ribbon detection. Argox Information Co., Ltd.
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X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 Serial port error: LCD display Flash LED Description SERIAL IO READY The format or baud rate of the RS232 ERROR communication is inconsistent between the printer and host. Argox Information Co., Ltd.
The dirt on the paper sensor will cause the miss or unstable detection of label gap. Clean it with bristle brush or air blow once in a while. Note: Switch off the power before cleaning! Argox Information Co., Ltd.
TPH (thermal print head) replacement To replace the print head, please follow the procedure as shown on Figure 9.2, 9.3 and 9.4. It is also possible to replace the TPH without remove the print head module. Argox Information Co., Ltd.
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X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 Remove the print head cable from the print head. Release the screw (F) and (P). Remove the print head from the module. Figure 9.2 Figure 9.3 Argox Information Co., Ltd.
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2. Open the left side cover of the printer. 3. Release the 2 screws on centronics (Figure 9.5). 4. Release the 8 screws on main-board (Figure 9.6). 5. Replace the Ethernet on main-board (Figure 9.7). Figure 9.5 Argox Information Co., Ltd.
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X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 Figure 9.6 Figure 9.7 Argox Information Co., Ltd.
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RTC battery replacement 1. Switch off the power and disconnect the AC power cord. 2. Open the left side cover of the printer. 3. Unlatch the lock on main-board and replace the battery (Figure9.8). Figure 9.8 Argox Information Co., Ltd.
It is to control cut actions of guillotine cutter. Find a Phillips screwdriver to lay down the blade by turning the screw counter-clockwise. Then paper can be removed from the cutter as Figure 2. Argox Information Co., Ltd.
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X-2300/X-3200 Series Technical Manual Rev. 1.05 2013/06/11 Figure 1 Figure 2 Argox Information Co., Ltd.
A two layers PCBA, consist of a three push button switches, three LED indicators and one LCD module (option) for user’s access, status and error indication. Ribbon sensor A one layer PCBA, consist of a reflective type object sensor designate for ribbon detection. Argox Information Co., Ltd.
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24VDC. A 5 Amps fuse is also included in the power supply for over current protection. Host controller An equipment which can send the printing command to printer through RS232 serial port, Centronics parallel port or USB port. Usually a PC is connected. Argox Information Co., Ltd.
Micro- Driver Controller A0~A20 D0~D16 DRAM Cutter Driver Cutter PEELER PAPER Centronics Relay RIBBON Driver Sensors TPH cover PS/2 24V DC Power Driver controller DC/DC Supply Converter RS232 Driver Motor Motor Driver control block Figure 10.1 Argox Information Co., Ltd.
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There is a 4M bytes FLASH on the main board to store the program, character and bar code fonts. It also saves some parameters which are stored permanently for printing, communication, ribbon and media detection and special controls. Argox Information Co., Ltd.
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LED driver (U8) To provides the sink current to turn on/off the LEDs on the Panel Board. Keyboard interface (U16, U17, U18, U19, U20) This interface is a bi-directional synchronize serial interface, fully compatible with Argox Information Co., Ltd.
10.3. Panel board block diagram and description The Panel board consists of three push bottom switches, three LED indicators, and one 16X2 or 18X2 LCD display module for user’s access, status and error indication. Panel board diagram Figure 10.3 Argox Information Co., Ltd.
10.4. Sensor board diagram and description The circuit of all the sensor board (Media sensor board, Ribbon sensor board and Peeler board) is identical. A reflective sensor is used for these purposes. Sensor board diagram Figure 10.4 Argox Information Co., Ltd.
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