Argox A-2240 User Manual

Argox A-2240 User Manual

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A
SERIE
A-2240, A-2240E, A-2240Z,
A-2240ZE, A-3140, A-3140Z
A-2240M, A-2240ME
User's Manual
Website: http://www.argox.com
P
RINTERS
Ribbon & Media Installation video
Introduction

Proprietary Statement

This manual contains proprietary information of Argox Information Co., Ltd. It is
intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used,
reproduced, or disclosed to any other parties for any other purpose without the
expressed written permission of Argox Information Co., Ltd.

Product Improvements

Continuous improvement of products is a policy of Argox Information Co., Ltd. All
specifications and signs are subject to change without notice.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that the interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into a different outlet on a different circuit.
Consult the dealer or an experience Radio/TV technician for help.
This unit was tested with shielded cables on the peripheral devices. Shielded
cables must be used with the unit to insure compliance. The user is cautioned
that any changes or modifications not expressly approved by Argox Information
Co., Ltd. could void the user's authority to operate the equipment.

Liability Disclaimer

Argox Information Co., Ltd. takes steps to assure that the company's published
engineering specifications and manuals are correct; however, errors do occur.
Argox Information Co., Ltd. reserves the right to correct any such errors and
disclaims any resulting liability. In no event shall Argox Information Co., Ltd. or
2
A Series User's Manual

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Table of Contents
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Summary of Contents for Argox A-2240

  • Page 1: Proprietary Statement

    Argox Information Co., Ltd. A-2240, A-2240E, A-2240Z, Product Improvements A-2240ZE, A-3140, A-3140Z Continuous improvement of products is a policy of Argox Information Co., Ltd. All A-2240M, A-2240ME specifications and signs are subject to change without notice. User’s Manual...
  • Page 2: Safety

    Union Restriction on the use of Hazardous Substances (RoHS) Directive, product, even if Argox Information Co., Ltd. has been advised of the possibility of 2011/65/EC.
  • Page 3: Table Of Contents

    Troubleshooting ................70 Table of Contents LED Diagnosis ..............70 Introduction................. 2 Miscellaneous ...............73 Proprietary Statement ............. 2 Recovery................74 Product Improvements............2 Caring for Your Printer...............75 FCC Compliance Statement ........... 2 Cleaning................75 Liability Disclaimer ..............2 Media Sensor .................. 75 Safety ..................3 Thermal Print Head.................
  • Page 4: Getting Started

    Getting Started Printer Congratulations on choosing the Argox Amigo Series desktop barcode printer. This user’s manual will help you get to know your new printer. The manual includes a guide to operating the printer as well as related information on troubleshooting, maintenance, and technical reference.
  • Page 5: Connecting The Power Supply

    3. Insert the separate power cord into the power supply. 4. Plug the other end of the cord into an AC electrical outlet. A-2240/A-3140/A-2240M A Series User’s Manual A Series User’s Manual...
  • Page 6: Getting To Know Your Printer

    Getting to Know Your Printer The illustrations that follow describe the printer’s parts, features, controls, and indicators. Parts and Features Ready Indicator Top Cover Power Indicator Power Cord A-2240E/A-2240ME Feed Button Power Switch A Series User’s Manual A Series User’s Manual...
  • Page 7: Controls And Indicators

    Controls and Indicators The printer’s controls and indicators are shown in the diagram Media Hanger below. The following table explains control and indicator functions. Release Levers Ready Indicator Top Cover Power Indicator Ribbon Pick-up Holder Ribbon Supply Holder Thermal Printhead Feed Button Power Switch A Series User’s Manual...
  • Page 8: Loading Ribbon And Media

    Control / Loading Ribbon and Media Function Indicator On: turns on normal operation This section describes how to load ribbon and media in the Amigo  Power Switch Series printers. Off: turns off power  Note: Turn power off before connecting or Loading a Ribbon disconnecting cables Green light shows printer power on...
  • Page 9 4. Unwrap the ribbon roll pack and separate the ribbon roll and the bare core. 5. Attach the edge of the ribbon on the bare core and wind it a Media Compartment little bit onto the core. 6. Insert the ribbon roll into the supply holder. (First snap in the Release Lever right side and then the left side.) Ribbon Roll...
  • Page 10 7. Turn back the print head module and then insert the bare core 8. Turn the wheel of the print head module to ensure the ribbon is into the pick-up holder. (First snap in the right side, then the tightly wound. left side.) 9.
  • Page 11: Loading Media

    2. Remove the media hanger. Loading Media 3. Load the media roll onto the hanger. 4. Unlatch the print head module. The Amigo Series printers offer three different loading modes: standard, peel-off, or with a cutter. 5. Open the front cover to allow the labels pass through the slot. Standard mode allows you to collect each label freely.
  • Page 12 6. Lead the labels through the media guides with the other hand. 7. Press the print head module down firmly on both sides until you The media guide can be adjusted centrally to fit with different hear a snap. label widths. Print Head Module Media Guides A Series User’s Manual...
  • Page 13: Peel Off Mode

    Peel Off Mode 8. Close the top cover and turn on the printer or press the feed button if the printer is already on. 1. Unscrew the two screws behind the front cover. 2. Remove the front cover. Screw Feed Button A Series User’s Manual A Series User’s Manual...
  • Page 14 3. Plug in the dispenser connecter. 5. Secure the two screws behind the front cover. 4. Mount the dispenser module. 6. Lead the labels through the media guides and dispenser. Dispenser Connecter Screws Media Guides Dispenser Module Dispenser A Series User’s Manual A Series User’s Manual...
  • Page 15 7. Press down the print head module firmly until you hear 9. Press the feed button and the label backing paper will come out from the slot under dispenser. a snap. 8. Close the top cover and turn on the printer or press the feed button if the printer is already on.
  • Page 16: Cutter Mode

    4. Loose the 2 screws on the printer bottom. Cutter Mode Note: For cutter mode you must first install the cutter and cutter baby board to J16 on the main board 1. Turn off the POWER switch. 2. Unscrew the two screws behind the front cover. 3.
  • Page 17: A Series User's Manual

    7. Remove the whole print head assembly by releasing the 4 screws at its feet. 8. Plug the cutter baby board to J16 on the main board. A Series User’s Manual A Series User’s Manual...
  • Page 18: A Series User's Manual

    13. Plug in the cutter connecter 9. Reattempt the print head assembly by securing the 4 screws and pull the front side of "Middle Cover" to put it back. 10. Screw the 2 screws on the printer bottom. 11. Unscrew the screw on the printer module. 12.
  • Page 19: A Series User's Manual

    15. Lead the label through the media guides and cutter slot. Note: The feed button does not make the printer cut. Cutting 16. Press down the print head module firmly on both sides until you hear a snap. occurs only when the software is properly set. Feed Button Media Guides A Series User’s Manual...
  • Page 20: Configuration And Configuration

    Note: When using A-2240E or A-2240ME models, if you do not Configuration and Configuration need configuration report, please press and hold the feed button while turning on the power, wait after about 20-25 seconds, This section discusses calibration, printing configuration and release the feed button as soon as printer starts to feed a label.
  • Page 21: Resetting Printer To Factory Defaults

    Resetting Printer to Factory Defaults Sensor Detection 1. Turn on the printer and wait till both "Ready" indicator and "Power" indicator stay solid green. 2. Press the "Feed" button for 5 seconds, and the "Ready" Detection Area of the Transmissive Sensor (edge) indicator and "Power"...
  • Page 22: Detection Area Of The Transmissive Sensor (Centre)

    Detection Area of the Transmissive Sensor (centre) Detection Area of the Reflective Sensor The Transmissive Sensor (centre) is positioned at the centre of the media.The detection area, as illustrated below. The reflective Sensor (edge) is positioned at 5.65mm from the left edge of media.The black mark minimum width (horizontal) should be 10mm on the left edge of media.
  • Page 23: Computer Connections

    Computer Connections Serial (RS-232) Interface Requirements Note: You must insert the power supply’s barrel connector The required cable must have a nine-pin "D" type male connector on one end, which is plugged into the mating serial port located into the power jack on the back of the printer before on the back of the printer.
  • Page 24: Ethernet 10/100 Internal Printer Server Option

    Ethernet connector at the same time. Notes: When using Ethernet model printer, please wait till the Ready Indicator to stop blinking and then can start to use printer. A-2240/A-3140/A-2240M Power Cord A-2240E/A-2240ME A Series User’s Manual A Series User’s Manual...
  • Page 25: Communicating With The Printer

    MS Word, etc., to print to this printer. On: link up Off: link down Flash: activity The following installation steps are based on A-2240 as an example. The screens included for these steps are taken from Green LED Windows XP;...
  • Page 26: Installing A Plug And Play Printer Driver (For Usb Only)

    1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the 4. Under A-2240 product selection prompt, choose Seagull cable to printer's power socket. Connect the USB cable to the Driver version and then start installation: USB port on the printer and on the PC.
  • Page 27: A Series User's Manual

    6. Enter Printer name (i.e. Argox A-2240D PPLB) and select "do not share this printer”, and click "Next" Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located.
  • Page 28 7. Check all the data on the showing screen, if it is correct, click 8. After the related files have been copied to your system, click "Finish". "Finish". Installing printer ‘Argox A-2240 PPLB’… Argox A-2240 PPLB USB002 Argox A-2240 PPLB 7.1.9_M-5...
  • Page 29: Installing The Printer Driver

    Connect the USB cable, Serial cable, or Ethernet cable to the proper port on the printer and on your computer. Installed printer Argox A-2240 PPLB 2. Prepare the documentation and software DVD-Rom from printer package and then install to DVD-Rom drive of your computer.
  • Page 30 3. Under A-2240 product selection prompt, choose Seagull 4. On the prompt, Windows Printer Driver, select “I accept…” and click "Next". Driver version and then start installation: Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located.
  • Page 31 5. Assign the directory to keep Seagull driver, (for example: 6. Click "Finish". C:\Seagull) and click "Next". A Series User’s Manual A Series User’s Manual...
  • Page 32 7. Select Install printer drivers and Click "Next" 8. Select model & emulation - the following examples are based on model A-2240 PPLB: A rgox A-2240 PPLB A Series User’s Manual A Series User’s Manual...
  • Page 33 9. Select the port of the printer and click "Next". 10. Enter Printer name (i.e. Argox A-2240 PPLB) and select "do not share this printer”, and click "Next". Argox A-2240 PPLB A Series User’s Manual A Series User’s Manual...
  • Page 34 12. After the related files have been copied to your system, click 11. Check all the data on the showing screen, if it is correct, click "Finish". "Finish". Argox A-2240 PPLB Installing printer ‘Argox A-2240 PPLB’… USB001 Argox A-2240 PPLB 7.1.9_M-5 A Series User’s Manual...
  • Page 35: Troubleshooting

    "Power" LED blinks continuously, and printing and communication between the host and printer stops. LED Diagnosis Installed printer Argox A-2240 PPLB If the Power and Ready LEDs are blinking, it means you may have a problem. To understand the problem, please check the...
  • Page 36 LED Indicators: Only the Ready LED blinks LED Indicators: Power and Ready LEDs blink alternately Power LED Ready LED Power LED Ready LED Possible Problems Solutions Remarks Possible Problems Solutions Remarks Print head too hot Printing will stop until Ribbon out Supply the ribbon roll Not applicable to direct...
  • Page 37: Miscellaneous

     Poor printout quality: Miscellaneous The ribbon may not be qualified.  The media may not be qualified.  If the host shows "Printer Time out"  1. Check if the communication cable (serial) is connected Adjust the Darkness (heat temperature). ...
  • Page 38: Caring For Your Printer

    TPH Cleaning Interval: Caring for Your Printer It’s strongly recommended to regularly clean print heads at least when changing every one ribbon roll (in thermal transfer Adhesives and coatings of media can over time transfer onto the printing mode), or every one label roll (in direct thermal printing printer components along the media path including the thermal mode).
  • Page 39: Replacing Thermal Print Head

    Replacing Thermal Print Head Turn off the power and wait for both LEDs to go off. Push the print head module and pull it down as shown by the two arrows below. This releases the print head module from the printer chassis. Push Special Caution: Warranty of print heads will be void if print head serial number...
  • Page 40 Loosen the 2 screws(C) and take off COVER-TPH(79) Important notice during TPH replacement Unplug the 2 print head cables from the connectors on the 1. Heater line should NOT be touched by bare hands to old TPH-module. prevent any damage caused by ESD or corrosion. 2.
  • Page 41: Technical Reference

    Media Type interface Roll-feed, die-cut, continuous, fan-fold, tags, ticket in thermal paper or plain paper and fabric label Communication A-2240, A-2240Z, A-3140, A-3140Z, A-2240M: RS-232(Baud rate 2400 ~ 115200 bps), USB Max Width:4.33”(110mm) Media Interface A-2240E, A-2240ME: RS-232(Baud rate 2400 ~ 115200 bps), USB, Ethernet Min Width:1”(25.4mm) Thickness:0.0025”~0.01”(0.0635~0.254mm) Max roll Capacity(OD): 5”(127mm)
  • Page 42: Fonts, Bar Codes And Graphics Specification

    Fonts, Bar Codes and Graphics Specification Operation Operation Temperature: 40F~100F (4C~38C), 0% ~ 90% non-condensing, Storage Temperature: Environment -4F~122F (-20C~50C) The specifications of fonts, bar codes and graphics depends on Optional Item Cutter, Dispenser Kit, Stacker, RTC Card, ArgoKee the printer emulation. The emulations PPLA, PPLB and PPLZ are printer programming languages, through which the host can Agency Listing CE, FCC, cTUVus, CCC,...
  • Page 43: Printer Programming Language B, Pplb

    Printer Programming Language B, PPLB Printer Programming Language Z, PPLZ Programming PPLB Language Programming Internal fonts 5 fonts with different point size PPLZ Language 8 bits code page : 437, 850, 852, 860, 863, 865, 857, 861, 862, 855, 866, 8 (A~H) fonts with different point size.
  • Page 44: Interface Specifications

    Serial Interface Specifications The RS232 connector on the printer side is a female, DB-9. USB Interface Direction Definition This is port complies with USB 2.0 Full Speed. Shorted to Pin 6 RxData Connector Terminal Pin Assignment TxData Signal Description N.C. VBUS Ground Differential data signaling...
  • Page 45: Ethernet

    Ethernet Connection with host The following port complies with Ethernet communication. Host 25S Printer 9P Host 9S Printer 9P (PC or compatible) (PC or compatible) Signal Transmit+ DTR 20 …… 1 DSR DTR 4 …… 1 DSR Transmit- DSR 6 ……...
  • Page 46: Appendix I - Installing The Extension Card

    Appendix I - Installing the Extension Card Printer Terminal/Host Pin 2- RxData ……… TxData Extension Card designated for all optional extension modules. Pin 3- TxData ……… RxData For example, RTC card and Add-on card. Pin 5- Ground ……… Ground Install the extension card into the printer as follows: In general, as long as the data quantity is not too large and you use Xon/Xoff as flow control, it will be problem free.
  • Page 47 4. Remove the middle cover. 5. Mount the extension card to J14 on the main board. Note: RTC card: Dip switch on DIP 5 should be put on OFF position. Add-on card: Dip switch on DIP 5 should be put on On position. Slot for Extension card 6.

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