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TP-Link TD-W9960 User Manual

300mbps wireless n vdsl/adsl modem router
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Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
TP-Link TD-W9960
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migliori offerte di Router
User Guide
300Mbps Wireless N VDSL/ADSL Modem Router
TD-W9960
REV1.0.1
1910012403

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Summary of Contents for TP-Link TD-W9960

  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per TP-Link TD-W9960 o cerca il tuo prodotto tra le migliori offerte di Router User Guide 300Mbps Wireless N VDSL/ADSL Modem Router TD-W9960 REV1.0.1 1910012403...

  • Page 2: Table Of Contents

    Chapter 5. TP-Link Cloud Service ........17...
  • Page 3 Chapter 9. Bandwidth Control ........31 9.
  • Page 4 Chapter 14. Administrate Your Network ......71 14. 1. Set System Time ............72 14.

  • Page 5: About This Guide

    • The Quick Installation Guide (QIG) can be found where you find this guide or inside the product packaging. • Specifications can be found on the product page at http://www.tp-link.com. • A Technical Support Forum is provided for you to discuss our products at http://forum.tp-link.com.

  • Page 6: Chapter 1. Get To Know Your Modem Router

    Chapter Get to Know Your Modem Router This chapter introduces the modem router by detailing its main features and appearance. It contains the following sections: • Product Overview • Physical Appearance...

  • Page 7: Product Overview

    Get to Know Your Modem Router 1. 1. Product Overview TP-Link’s modem router is a combined wired/wireless network connection device with wireless router and DSL modem capabilities. With DSL and LAN/WAN ports, the modem router is compatible with DSL connections and fiber/cable access.

  • Page 8: Ports And Antennas

    Chapter 1 Get to Know Your Modem Router LED Explanation Indication Color Status The system is initializing. Or DSL synchronization Flashing Slowly completes but there is no internet connection. Flashing Quickly DSL synchronization is in progress. DSL synchronization failed, or there is no internet connection.
  • Page 9 Chapter 1 Get to Know Your Modem Router Description Item For connecting the modem router to a power socket via the provided POWER power adapter. Power ON/OFF Button Press this button to power on or power off the modem router. Press to start a WPS synchronization.

  • Page 10: Chapter 2. Connect The Hardware

    Chapter Connect the Hardware This chapter contains the following sections: • Position Your Modem Router • Connect Your Modem Router...

  • Page 11: Position Your Modem Router

    Chapter 2 Connect the Hardware 2. 1. Position Your Modem Router With the modem router, you can access your network from anywhere within the wireless network coverage. However, the wireless signal strength and coverage vary depending on the environment your modem router is in. Obstacles may limit the range of the wireless signal, for example, concrete structures, thick walls.
  • Page 12 Chapter 2 Connect the Hardware Use the default SSID (Wireless Network Name) and Wireless Password printed on the included Wi-Fi Info Card or on the product label of the modem router to connect wirelessly. Method 3: Use the WPS button Wireless devices that support WPS, including Android phones, tablets, most USB network cards, can be connected to your router through this method.

  • Page 13: Chapter 3. Log In To Your Modem Router

    Chapter Log In to Your Modem Router...
  • Page 14 Let’s Get Started to log in. Note: If you have registered a TP-Link ID and bind your cloud router to it, the login password you created here should be ineffective. Please log in to the cloud router using your TP-Link ID.

  • Page 15: Chapter 4. Set Up Internet Connections

    Chapter Set Up Internet Connections This chapter introduces how to connect your modem router to the internet. The modem router is equipped with a web-based Quick Setup wizard. It has many ISP information built in, automates many of the steps and verifies that those steps have been successfully completed.

  • Page 16: Use Quick Setup Wizard

    1. To learn more about the TP-Link Cloud service, please refer to the TP-Link Cloud section. 2. If you do not want to register a TP-Link ID for now, you may click Log In Later to proceed. 3. If you have changed the preset wireless network name (SSID) and wireless password during the Quick Setup process, all your wireless devices must use the new SSID and password to connect to the router.

  • Page 17: Test Internet Connectivity

    Chapter 4 Set Up Internet Connections 3. Click Save to make the settings effective, and you can refer to Test Internet Connectivity to test the internet connection. Tips: You can view and edit all internet connection settings on the Advanced >...

  • Page 18: Set Up An Ipv6 Connection

    Chapter 4 Set Up Internet Connections 3. Click Start to test the internet connectivity and you will see the test result in the gray box. 4. 4. Set Up an IPv6 Connection If your ISP has provided a DSL line that supports IPv6 connection as well as some detailed IPv6 parameters, you can manually set up an IPv6 connection.

  • Page 19: Wireless Router Mode

    Chapter 4 Set Up Internet Connections 5. Scroll down the page, enable IPv6, and configure the IPv6 parameters. • Addressing Type: Consult your ISP for the addressing type (DHCPv6 or SLAAC). SLAAC is the most commonly used addressing type. • IPv6 Gateway: Keep the default setting as Current...
  • Page 20 Chapter 4 Set Up Internet Connections 6. Click Save to make the settings effective. Tips: 1. You can view and edit all internet connections on Advanced > Network > Internet page. 2. In the Wireless Router Mode, you can also permit IPv6 connection by setting up an IPv6 connection or the IPv6 tunnel just as in the DSL Modem Router Mode.

  • Page 21: Chapter 5. Tp-Link Cloud Service

    TP-Link Cloud service provides a better way to manage your cloud devices. Log in to your router with a TP-Link ID, and you can easily monitor and manage your home network when you are out and about via the Tether app on your smartphone or tablet. To ensure that your router stays new and gets better over time, the TP-Link Cloud will notify you when an important firmware upgrade is available.

  • Page 22: Register A Tp-Link Id

    Admin. Note: • Once the router is bound to your TP-Link ID, you need to log in to the router with the TP-Link ID. • If you want to unbind the admin TP-Link ID from your router, please go to Basic >...

  • Page 23: Manage The User Tp-Link Ids

    The first-time login TP-Link ID will be bound automatically to your router as an Admin account. An admin account can add or remove other TP-Link IDs to the same router as Users. Admin account and User accounts both can monitor and manage the router locally or remotely, except that user accounts cannot: •...

  • Page 24: Add An Tp-Link Id To Manage The Router

    , enter another TP-Link ID as needed and click Save. Note: If you need another TP-Link ID, you can install the app. Launch the app to register a new one. 4. The new TP-Link ID will be displayed in the Bound Accounts table as a User.

  • Page 25: Manage The Router Via Tp-Link Tether App

    QR code to download and install the app. 2. Connect your device to the router’s wireless network. 3. Launch the Tether app, select the model of your router and log in with your TP-Link ID or the password your set for the router.

  • Page 26: Chapter 6. Iptv

    Chapter IPTV IPTV is the abbreviation of Internet Protocol Television. The service can only be delivered through the Internet, and our modem router provides a specific LAN port for IPTV. By automatically separating IPTV from Internet surfing, you can enjoy a high quality of video streaming and fast browsing speeds at the same time.
  • Page 27 Chapter 6 IPTV I want to: Configure the modem router to enable Internet Protocol Television (IPTV) Services. example, I already bought IPTV service, but this service can only be delivered through the Internet. Therefore, I need to configure my modem router first. How can I 1.

  • Page 28: Chapter 7. Guest Network

    Chapter Guest Network This function allows you to provide Wi-Fi access for guests without disclosing your main network. When you have guests in your house, apartment, or workplace, you can create a guest network for them. In addition, you can assign network authorities and bandwidth for guests to ensure network security, privacy, and fluency.

  • Page 29: Create A Network For Guests

    Chapter 7 Guest Network 7. 1. Create a Network for Guests 1. Visit http://tplinkmodem.net, and log in with the account you set for the router. 2. Go to Advanced > Guest Network. Locate the Wireless Settings section. 3. Create 2.4GHz guest network according to your needs. 1 ) Check Enable Guest Network.
  • Page 30 Chapter 7 Guest Network • Allow Guests to Access Each Other Select this check box to allow the clients in your guest network to access each other’s files. • Allow Guests to Access My Local Network Select this check box to allow the clients in your guest network to access your local network, not just the internet.

  • Page 31: Chapter 8. Parental Controls

    Chapter Parental Controls This function allows you to block inappropriate, explicit and malicious websites and limit internet access during specified time periods.
  • Page 32 I want to allow my children’s devices (for example, a computer or a tablet) to access only www.tp-link.com and wikipedia.org from 18:00 (6PM) to 22:00 (10PM) on weekdays and not other time.
  • Page 33 Chapter 8 Parental Controls 4. Click Scan, and add the device to be controlled. Or, enter Device Name MAC Address manually. 5. Click the icon to set the Effective Time. Drag the cursor over the appropriate cell(s) and click OK. 6.
  • Page 34 Blacklist and Whitelist. Below are some sample entries to allow access. 1 ) Enter a web address (for example, www.tp-link.com) or a web address keyword (for example, wikipedia) to only allow or block access to the websites containing that keyword.

  • Page 35: Chapter 9. Bandwidth Control

    Chapter Bandwidth Control Bandwidth Control allows you to configure the Upstream Bandwidth and Downstream Bandwidth of the network, and the combined throughput should not exceed 1000000 Kbps. For optimal bandwidth control, please select the correct Line Type and consult your ISP for the total allowed bandwidth for upstream and downstream. •...

  • Page 36: To Configure Bandwidth Control

    Chapter 9 Bandwidth Control 9. 1. To Configure Bandwidth Control 1. Visit http://tplinkmodem.net, and log in with the account you set for the router. 2. Go to Advanced > Bandwidth Control. Locate the Bandwidth Control section. 3. Enable bandwidth control. 4.
  • Page 37 Chapter 9 Bandwidth Control • Priority - The priority level for Bandwidth Control rules. is the highest priority level and is the lowest priority level. The total upload and download bandwidth will be allocated to guarantee the minimal rate of all bandwidth control rules. •...

  • Page 38: Chapter 10. Network Security

    Chapter Network Security This chapter guides you on how to protect your home network from unauthorized users by implementing these three network security functions. You can block or allow specific client devices to access your wireless network using MAC Filtering, or using Access Control for wired and wireless networks, or you can prevent ARP spoofing and ARP attacks by using IP &...

  • Page 39: Firewall & Dos Protection

    Chapter 10 Network Security 10. 1. Firewall & DoS Protection The SPI (Stateful Packet Inspection) Firewall and DoS (Denial of Service) Protection protect the router from cyber attacks. The SPI Firewall can prevent cyber attacks and validate the traffic that is passing through the router based on the protocol.

  • Page 40: Service Filtering

    Chapter 10 Network Security 2. The protection will be triggered immediately when the number of packets exceeds the preset threshold value, and the vicious host will be displayed in the Blocked DoS Host List. 10. 2. Service Filtering With Service Filtering, you can prevent certain users from accessing the specified service, and even block internet access completely.

  • Page 41: Access Control

    Chapter 10 Network Security 5. Select a Service Type from the drop-down list and the following four fields will be auto-populated. Select Custom when your desired service type is not listed, and enter the information manually. 6. Specify the IP address(es) that this filtering rule will apply to. 7.
  • Page 42 Chapter 10 Network Security 3. Select the access mode to either block (recommended) or allow the device(s) in the list. To block specific device(s) 1 ) Select Blacklist and click Save. 2 ) Select the device(s) to be blocked in the Devices Online table.

  • Page 43: Ip & Mac Binding

    Chapter 10 Network Security 3 ) Enter the Device Name Address. (You can copy and paste the information from Devices Online table if the device is connected to your network.) 4 ) Click OK. Done! Now you can block or allow specific client devices to access your network (via wired or wireless) using the Blacklist or Whitelist.
  • Page 44 Chapter 10 Network Security 2 ) Click Bind to add to the Binding List. To bind the unconnected device 1 ) Click Add. 2 ) Enter the MAC address IP address that you want to bind. 3 ) Select the check box to enable the entry and click OK. Done! Enjoy the internet without worrying about ARP spoofing and ARP attacks.

  • Page 45: Chapter 11. Nat Forwarding

    TP-Link modem router includes four forwarding rules. If two or more rules are set, the priority of implementation from high to low is Virtual Servers, Port Triggering, UPNP and DMZ.

  • Page 46: Translate Address And Port By Alg

    Chapter 11 NAT Forwarding 11. 1. Translate Address and Port by ALG ALG (Application Layer Gateway) allows customized NAT (Network Address Translation) traversal filters to be plugged into the gateway to support address and port translation for certain application layer “control/data” protocols: FTP, TFTP, H323 etc. Enabling ALG is recommended.

  • Page 47: Share Local Resources Over The Internet By Virtual Server

    Chapter 11 NAT Forwarding • RTSP ALG: If enabled, it allows RTSP (Real-Time Stream Protocol) clients and servers to transfer data via NAT. 11. 2. Share Local Resources over the Internet by Virtual Server When you build up a server in the local network and want to share it on the internet, Virtual Server can realize the service and provide it to the internet users.

  • Page 48: Open Ports Dynamically By Port Triggering

    Chapter 11 NAT Forwarding 4. Click Scan, and choose HTTP. The external port, internal port and protocol will be automatically filled with contents. Enter the PC’s IP address 192.168.1.100 in the Internal IP field. 5. Click to save the settings. Tips: 1.

  • Page 49: Make Applications Free From Port Restriction By Dmz

    Chapter 11 NAT Forwarding address of the host. When the data from the internet returns to the external ports, the modem router can forward them to the corresponding host. Port triggering is mainly applied to online games, VoIPs and video players. Common applications include MSN Gaming Zone, Dialpad, Quick Time 4 players, and so on.

  • Page 50: Make Xbox Online Games Run Smoothly By Upnp

    Chapter 11 NAT Forwarding all ports opened. When you are not clear about which ports to open in some special applications, like IP camera and database software, you can set the PC to be a DMZ host. Note: DMZ is most applicable when you don’t know which ports to open. When it is enabled, the DMZ host is totally exposed to the internet, which may bring some potential safety hazard.
  • Page 51 Chapter 11 NAT Forwarding seamless connection of the network. You may need to enable the UPnP if you want to use applications such as multiplayer gaming, peer-to-peer connections, real-time communication (for example, VoIP or telephone conference), or remote assistance. Tips: 1.

  • Page 52: Chapter 12. Ipsec Vpn

    Chapter IPSec VPN VPN (Virtual Private Networking) allows you to access your home network in a secured way through the internet when you are out of the house. The router offers IPSec (Internet Protocol Security) VPN to set up VPN connection. IPSec (IP Security) is a set of services and protocols defined by IETF (Internet Engineering Task Force) to provide high security for IP packets and prevent attacks.
  • Page 53 Chapter 12 IPSec VPN IPSec VPN is used to create a VPN connection between local and remote networks. To use IPSec VPN, you should check that both local and remote routers support IPSec VPN feature. Then, follow the steps below to set up an IPSec VPN connection. 1.
  • Page 54 Chapter 12 IPSec VPN 3 ) In the IPSec Connection Name column, specify a name. 4 ) In the Remote IPSec Gateway (URL) column, Enter Site B’s WAN IP address. 5 ) Configure Site A’s LAN. In the Tunnel access from local IP addresses column, we take Subnet Address as an example.
  • Page 55 Chapter 12 IPSec VPN 8 ) Enter the Pre-Shared Key for IKE authentication. Then keep Perfect Forward Secrecy enabled. Note: Make sure Site A and Site B use the same key. 9 ) Leave the Advanced Settings as default value. Then click Save. Note: The Status column is...
  • Page 56 Chapter 12 IPSec VPN Note: 1. The product supports a maximum of ten simultaneous connections. 2. If one of the sites has been offline for a while, for example, if Site A has been disconnected, on Site B you need to click Disable and then click Enable...

  • Page 57: Chapter 13. Specify Your Network Settings

    Chapter Specify Your Network Settings This chapter introduces how to change the default settings or adjust the basic configuration of the modem router using the web management page. It contains the following sections: • LAN Settings • IPv6 LAN Settings •...

  • Page 58: Lan Settings

    Chapter 13 Specify Your Network Settings 13. 1. LAN Settings 13. 1. 1. Change the LAN IP Address The modem router is preset with a default LAN IP 192.168.1.1, which you can use to log in to its web management page. The LAN IP address together with the Subnet Mask also defines the subnet that the connected devices are on.

  • Page 59: Use The Modem Router As A Dhcp Server

    Chapter 13 Specify Your Network Settings 13. 1. 2. Use the Modem Router as a DHCP Server You can configure the modem router to act as a DHCP server to assign IP addresses to its clients. To use the DHCP server function of the modem router, you must configure all computers on the LAN to obtain an IP Address automatically.

  • Page 60: Reserve Lan Ip Addresses

    Chapter 13 Specify Your Network Settings 13. 1. 3. Reserve LAN IP Addresses You can view and add a reserved address for a client. When you specify an IP address for a device on the LAN, that device will always receive the same IP address each time when it accesses the DHCP server.

  • Page 61: Configure The Radvd Address Type

    Chapter 13 Specify Your Network Settings 13. 2. 1. Configure the RADVD Address Type 1. Visit http://tplinkmodem.net, and log in with the account you set for the router. 2. Go to Advanced > Network > Settings. 3. Select IPv6 to configure IPv6 LAN parameters. 1 ) Select the RADVD address type to make the modem router assign IPv6 address...

  • Page 62: Wireless Settings

    Chapter 13 Specify Your Network Settings 1 ) Select the DHCPv6 Server address type to make the modem router assign IPv6 addresses to hosts. 2 ) Specify the Start/End IPv6 Address for the IPv6 suffixes. The modem router will generate IPv6 addresses within the specified range. 3 ) Keep Leased Time as the default value.
  • Page 63 Chapter 13 Specify Your Network Settings ¾ To enable or disable the wireless function: Enable the 2.4 GHz Wireless Network. If you don’t want to use the wireless function, just deselect the box. If you disable the wireless function, all the wireless settings won’t be effective.

  • Page 64: Use Wps For Wireless Connection

    Chapter 13 Specify Your Network Settings Transmit Power: Select Low, Middle, or High to specify the data transmit power. The default and recommended setting is High. ¾ To change the security option: 1. Go to Advanced > Wireless > Wireless Settings page.
  • Page 65 Chapter 13 Specify Your Network Settings 6. When the LED turns green solid, the client device has successfully connected to the modem router. Method 3: Enter the modem router’s PIN on your client device Use this method if your client device asks for the modem router’s PIN. 1.

  • Page 66: Schedule Your Wireless Function

    Chapter 13 Specify Your Network Settings 13. 3. 3. Schedule Your Wireless Function You can automatically turn off your wireless network (both 2.4GHz and 5GHz) when you do not need the wireless connection. 1. Visit http://tplinkmodem.net, and log in with the account you set for the router. 2.

  • Page 67: Advanced Wireless Settings

    Chapter 13 Specify Your Network Settings Tips: You can also see the wireless details by clicking the router icon on Basic> Network Map. ¾ To view the detailed information of the connected wireless clients: 1. Visit http://tplinkmodem.net, and log in with the account you set for the router. 2.

  • Page 68: Set Up A Dynamic Dns Service Account

    Chapter 13 Specify Your Network Settings • Beacon Interval: Enter a value between 25 and 1000 in milliseconds to determine the duration between which beacon packets are broadcasted by the router to synchronize the wireless network. The default is 100 milliseconds. •...

  • Page 69: Interface Grouping

    DDNS service provider (TP-Link, Dyndns or NO-IP). 4. To use TP-Link DDNS service, you should log in with your TP-Link ID. 5. If you choose other DDNS service, you should also log in with your DDNS account, select a service provider and click Go to register ...

  • Page 70: Create Static Routes

    Chapter 13 Specify Your Network Settings 2. Go to Advanced > Network > Interface Grouping to open the configuration page where some interfaces can be grouped together. Click to create a group. 3. Name the group. 4. Check the boxes of LAN1 LAN3 in Available LAN.
  • Page 71 Chapter 13 Specify Your Network Settings company’s server is achieved. To surf the internet and visit my company’s network at the same time, I need to configure the static routing. Modem router Company’s server Router 2 WAN: 172.30.30.100 LAN: 192.168.1.1 LAN: 192.168.1.2 172.30.30.1 Switch...
  • Page 72 Chapter 13 Specify Your Network Settings • Network Destination: The destination IP address that you want to assign to a static route. This IP address cannot be on the same subnet with the WAN IP or LAN IP of the router. In the example, the IP address of the company network is the destination IP address, so here enters 172.30.30.1.

  • Page 73: Set Up The Ipv6 Tunnel

    Chapter 13 Specify Your Network Settings 13. 7. Set Up the IPv6 Tunnel The IPv6 Tunnel feature helps you obtain IPv6 resources based on an IPv4 WAN connection or vice versa. IPv6 Tunnel is a transition mechanism that enables IPv6-only hosts to reach IPv4 services or vice versa and allows isolated IPv6 hosts and networks to reach each other over IPv4-only infrastructure before IPv6 completely supplants IPv4.

  • Page 74: Specify The 6Rd Tunnel With Parameters Provided By Your Isp

    Chapter 13 Specify Your Network Settings Note: Still not being able to access IPv6 resources means that not any 6to4 public server was found in your network. You can contact your ISP to sign up for IPv6 connection service. 13. 7. 2. Specify the 6rd Tunnel with Parameters Provided by Your ISP I want to: Specify the 6rd tunnel with the parameters provided by my 6rd tunnel service provider.

  • Page 75: Chapter 14. Administrate Your Network

    Chapter Administrate Your Network This chapter introduces how to change the system settings and administrate your modem router’s network. This chapter contains the following sections: • Set System Time • Update the Firmware • Back up and Restore Configuration Settings •...

  • Page 76: Set System Time

    Chapter 14 Administrate Your Network 14. 1. Set System Time System time is the time displayed while the modem router is running. The system time you configure here will be used for other time-based functions like Parental Controls and Wireless Schedule. You can manually set how to get the system time. Follow the steps below to set your system time.

  • Page 77: Update The Firmware

    Chapter 14 Administrate Your Network 14. 2. Update the Firmware TP-Link is dedicated to improving product features, giving you a better network experience. We will inform you through the web management page if there’s any update firmware available for your router. The latest firmware can also be downloaded from the...

  • Page 78: Local Upgrade

    3. Wait a few moments for the upgrading and rebooting. 14. 2. 2. Local Upgrade 1. Download the latest firmware file for the router from our website www.tp-link.com. 2. Visit http://tplinkmodem.net, and log in with the account you set for the router.

  • Page 79: Change The Administrator Account

    2. Click Restore to restore all configuration settings to default values, except your login and TP-Link ID information. Click Factory Restore to reset the modem router. 3. Wait for the reset process to complete, and then the modem router will automatically reboot.

  • Page 80: Local Management

    Chapter 14 Administrate Your Network 3. Enter the old password. Enter the new password and enter again to confirm. 4. Click Save to make the settings effective. 14. 5. Local Management You can control the local devices’ authority to manage the modem router via Local Management feature.
  • Page 81 Chapter 14 Administrate Your Network Follow the steps below to allow remote devices to manage the modem router over HTTPS. 1. Visit http://tplinkmodem.net, and log in with the account you set for the router. 2. Go to Advanced > System Tools >...

  • Page 82: System Log

    Chapter 14 Administrate Your Network 14. 7. System Log System Log can help you know what happened to your modem router, facilitating you to locate the malfunctions. For example when your modem router does not work properly, you will need to save the system log and send it to the technical support for troubleshooting.

  • Page 83: Cwmp Settings

    Chapter 14 Administrate Your Network • Save Locally: Select this option to cache the system log to the router’s local memory, select the minimum level of system log to be saved from the drop-down list. The logs will be shown in the table in descending order on the System Log page. •...
  • Page 84 Chapter 14 Administrate Your Network • CWMP: Toggle On to enable the CWMP (CPE WAN Management Protocol) feature. • Inform: Enable this feature to send an Inform message to the ACS (Auto Configuration Server) periodically. • Inform Interval: Enter the time interval in seconds when the Inform message will be sent to the ACS.

  • Page 85: Snmp Settings

    Chapter 14 Administrate Your Network • Get RPC methods: Click to get the methods to support CWMP. Click Save to make the settings effective. 14. 9. SNMP Settings SNMP (Simple Network Management Protocol) is widely applied in the computer networks of today, and is used for ensuring the transmission of the management information between two nodes.
  • Page 86 Chapter 14 Administrate Your Network • Read-only Community: Displays the default public community string that protects the router from unauthorized access. • Write Community: Displays the default write community string that protects the router from unauthorized changes. • System Name: Displays the administratively-assigned name for this managed device.

  • Page 87: Appendix: Troubleshooting

    T2. What should I do if I forgot my password? Web management page password: • If you are using a TP-Link ID to log in, click Forgot password on the login page and then follow the instructions to reset the password.
  • Page 88 4 ) Click settings, deselect the following three options and click OK; 5 ) Go to Advanced > Restore advanced settings, click to save the settings.
  • Page 89 • Change a web browser or computer and log in again. • Reset the modem router to factory default settings. Refer to Back up and Restore Configuration Settings for detailed information. Open a web browser and log in again. If login fails, please contact our Technical Support. T4.
  • Page 90 6. Please contact our Technical Support if the problem persists. T5. How do I clone a MAC address? You can manually change the MAC address of the modem router. It is helpful when your internet access account provided by your ISP is bound to one specific MAC address, in other words, your ISP just permits only one computer with the authenticated MAC address to access the internet.
  • Page 91 • For Windows 7/8/8.1/10: 1 ) Right-click the Network icon on the system tray and select Open Network and Sharing Center > Change adapter settings. 2 ) Right-click your network connection (wired or wireless) and select Properties. 3 ) Double-click Internet Protocol Version 4 (TCP/IPv4).
  • Page 92 1. Authentication problem: Network Security Key Mismatch. 1 ) Sometimes you will be asked to type in a PIN number when you connect to the wireless network for the first time. This PIN number is different from the Wireless Password/Network Security Key, usually you can only find it on the label of your modem router.
  • Page 93 4 ) Connect to wireless network. 2. Windows was unable to connect to XXXX /Cannot join this network/Taking longer than usual to connect to this network. 1 ) Check the wireless signal strength of your network, if it is weak (1~3 bars), please move the router closer and try again;...
  • Page 94 Specifications are subject to change without notice. is a registered trademark of TP-Link Technologies Co., Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-Link Technologies Co., Ltd.
  • Page 95 2400 MHz -2483.5 MHz(20dBm) EU declaration of conformity TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC and 2011/65/EU. The original EU declaration of conformity may be found at http://www.tp-link.com/en/ce RF Exposure Information This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of...
  • Page 96 Explanation of the symbols on the product label Symbol Explanation DC voltage RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.

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