Download Print this page

Troubleshooting; Warranty Terms And Conditions - Foreo KIWI derma Online Manual

Diamond microdermabrasion & pore vacuum device

Advertisement

• The battery must be removed from the appliance before it is disposed of. The appliance must be disconnected
from the supply mains when removing the battery, and the battery is to be disposed of safely.
• This product contains no serviceable parts.
• This device is intended for cosmetic use on the face and neck. Any harmful consequences resulting from misuse,
application to other body areas, connection to improper voltage sources, dirty conductive solution or spheres, or
any other improper applications are not the responsibility of FOREO.
• Use this device only for its intended use as described in this manual. If you do not find the answer to your specific
question, or if you have any other questions regarding the device's operation, please visit foreo.com/support
TROUBLE SHOOTING
Precautions to be taken in the event of changes in the performance of KIWI
If KIWI
derma is not activated when pressing the universal button:
• Battery is empty. Charge your KIWI
charge will last up to 120 mins.
If KIWI
derma cannot be switched off and/or universal button does not respond:
• Microprocessor is temporarily malfunctioning. Press and hold the universal button to restart the device.
If KIWI
derma won't sync to the FOREO app:
• Ensure that your device is fully charged and that your Bluetooth is turned on.
• Switch your Bluetooth off and then on again to try reconnecting.
• Close the FOREO app and then reopen it to restart the process.
• Delete and reinstall the application - perhaps the application simply needs to be updated.
If the indicator lights on KIWI
• Red lights indicate low battery. Charge your device.
• Orange lights indicate the device is charging. Continue to charge until the lights turn green.
• Green lights indicate the device is fully charged. Remove the USB charging cable.
WA RR ANT Y TER MS & CON DITIONS
R E G I S T E R W A R R A N T Y
To activate your 2-Year Limited Warranty, register through the FOREO For You app, or visit foreo.com/product-registration
for more information.
2 -Y E A R L I M I T E D W A R R A N T Y
FOREO warrants this device for a period of TWO (2) YEARS after the original date of purchase against defects due to faulty
workmanship or materials arising from Normal Use of the device. The warranty covers working parts that affect the function of the
device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse or neglect.
Any attempt to open or take apart the device (or its accessories) will void the warranty.
If you discover a defect and notify FOREO during the warranty period, FOREO will, at its discretion, replace the device free of
charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period.
To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of
the warranty period.
To claim your warranty, you must log in to your account at www.foreo.com and then select the option to make a warranty claim.
Shipping costs are nonrefundable. This undertaking is in addition to your statutory rights as a consumer and does not affect those
rights in any way.
derma via USB charger for up to 1.5 hours, or until the indicator lights turn green. A full
derma change color:
derma.
5

Advertisement

loading