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TROUBLESHOOTING
PRECAUTIONS TO BE TAKEN IN THE EVENT OF CHANGES IN THE PERFORMANCE OF LUNA
If LUNA
4 plus is not activated when pressing the center button:
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• Battery is dead, Recharge using USB charging cable for up to 2 hours until fully charged, and then restart your
device by holding down the power button.
If LUNA
™
4 plus cannot be switched off and/or interface buttons do not respond:
• Microprocessor is temporarily malfunctioning. Press and hold power button to restart the device.
If LUNA
4 plus won't sync to the FOREO app:
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• Switch your Bluetooth off and then on again to try reconnecting.
• Close the FOREO app and then reopen it to start the process over.
WARRANTY TERMS & CONDITIONS
REGISTER WARRANTY
To activate your 2-Year Limited Warranty register through the FOREO app, or visit foreo.com/product-registration for
more information.
2-YEAR LIMITED WARRANTY
FOREO warrants this device for a period of TWO (2) YEARS (except in countries where national law requires longer
minimum guarantee) after the original date of purchase against defects due to faulty workmanship or materials arising
from normal use of the device. The warranty covers working parts that affect the function of the device. It does NOT
cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse, or neglect. Any
attempt to open or take apart the device (or its accessories) will void the warranty.
If you discover a defect and notify FOREO during the warranty period, FOREO will, at its discretion, replace the device
free of charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within
the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty
conditions for the duration of the warranty period.
To claim your warranty, you must log in to your account at www.foreo.com and select the option to make a warranty
claim. Shipping costs are nonrefundable. This undertaking is in addition to your statutory rights as a consumer and does
not affect those rights in any way.
DISPOSAL INFORMATION
Disposal of old electronic equipment (applicable in the EU and other European countries with separate waste
collection systems).
The crossed-out dustbin symbol indicates that this device should not be treated as household waste, but rather be
brought to the appropriate collection point for recycling of electrical and electronic equipment. By ensuring this
device is disposed of correctly, you will help prevent the potential negative consequences for the environment and
human health which could be caused by inappropriate waste handling of the product. The recycling of materials will
also help conserve natural resources.
For more information about the recycling of your device, please contact your local household waste disposal service
or your place of purchase.
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4 plus.
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