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CLE ANING YOUR BE AR
Always clean BEAR
2 go thoroughly after use. Wash the metallic spheres and silicone surface with water and soap, then
™
rinse with warm water. Pat dry with a lint-free, non-abrasive cloth or towel. After use, we recommend spraying the device with
FOREO's Silicone Cleaning Spray and rinsing with warm water for optimal results.
NOTE: Never use cleaning products containing alcohol, petrol, or acetone, as they may irritate the skin and damage
the silicone.
TROUBLE SHOOTING
Precautions to be taken in the event of changes in the performance of BEAR
If BEAR
™
2 go is not activated when pressing the universal button:
• Battery is empty. Recharge using USB charging cable for up to 1.5 hours until fully charged and then restart your device by
holding down the universal button.
If BEAR
2 go cannot be switched off and/or the universal button does not respond:
™
• Microprocessor is temporarily malfunctioning. Press and hold the universal button to restart the device.
If BEAR
2 go won't sync to the FOREO For You app:
™
• Switch your Bluetooth off and then on again to try reconnecting.
• Close the FOREO For You app and then reopen it to start the process over.
• Check to see if the app needs to be updated in your mobile device's app store.
WA RR ANT Y TER MS & CON DITIONS
R E G I S T E R W A R R A N T Y
To activate your 2-Year Limited Warranty, register through the FOREO For You app, or visit foreo.com/product-registration
for more information.
2 -Y E A R L I M I T E D W A R R A N T Y
FOREO warrants this device for a period of TWO (2) YEARS after the original date of purchase against defects due to faulty
workmanship or materials arising from Normal Use of the device. The warranty covers working parts that affect the function of the
device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse or neglect.
Any attempt to open or take apart the device (or its accessories) will void the warranty.
If you discover a defect and notify FOREO during the warranty period, FOREO will, at its discretion, replace the device free of
charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period.
To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of
the warranty period.
To claim your warranty, you must log in to your account at www.foreo.com and then select the option to make a warranty claim.
Shipping costs are nonrefundable. This undertaking is in addition to your statutory rights as a consumer and does not affect those
rights in any way.
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