Problem solving guide
Other problems
Problem
The drying process
goes on too long or
even switches off *
There are humming
noises
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Cause and remedy
The room in which the dryer is located is too warm.
Ventilate the room thoroughly.
Detergent residues, hair and fine fluff can clog the fil-
ters.
Clean the fluff filters and the plinth filter.
Remove any visible fluff behind the panel in the
heat exchanger cavity (see "Cleaning and care -
Plinth filter").
The cool air intake (bottom right grille) is blocked.
Move any objects, such as a laundry basket, away
from the dryer.
The fluff filters and the plinth filter were wet when re-
placed.
The fluff filters and the plinth filter must be dry.
The laundry is too damp.
Spin using a higher spin speed in the washing ma-
chine.
The tumble dryer has been overloaded
Do not exceed the maximum load for the pro-
gramme selected.
Metal zips have prevented the dryer from registering
the correct moisture level.
Open the zips next time.
If the problem recurs, dry these items using the
Warm air timed drying programme.
* Before starting another programme:
Switch the dryer off and then on again.
This is not a fault.
The compressor (heat pump) is operating or you have
selected the Steam smoothing programme.
No action is required. These noises are quite nor-
mal and can be heard when the compressor or the
condensed water pump is operating.