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TROUBLESHOOTING
Please review the following recommendations before contacting Quanser's technical support engineers.
A.
Amplifier does
not power up.
B.
A.
Motor/actuator is
B.
not being driven.
C.
A.
LED does not
light up.
B.
C.
A.
B.
No analog
C.
readings from
the amplifier.
D.
E.
F.
For further assistance from a Quanser engineer, contact us at tech@quanser.com or call +1-905-940-3575.
STILL NEED HELP?
VoltPAQ-X2
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Make sure the power cable is firmly connected to the power connector on the back
of the amplifier.
Verify that the fuses are not burnt. If a fuse is burnt, see the VoltPAQ-X1 User Manual for fuse rating and
replacement information.
Verify that the fuses are not burnt. If a fuse is burnt, see the VoltPAQ-X1 User Manual for fuse rating and
replacement information.
If the VoltPAQ-X1 is being used with a Quanser system, verify that all the connections illustrated in the
User Manual for that Quanser product have been made correctly.
If the Emergency stop switch (optionally purchased through Quanser) is connected to the amplifier, make sure
the red button is in the upper position to enable the amplifier. The amplifier cannot be enabled when the button
is in the lower position. Twist the button to ensure it is in the enabled position.
Verify that the fuses are not burnt. If a fuse is burnt, see the VoltPAQ-X1 User Manual for fuse rating and
replacement information.
If the Emergency stop switch is used, make sure that this is released (upper position).
The amplifier might be overheated. Power down the amplifier and let it rest for 5 minutes.
Ensure the 5-pin-DIN to 4xRCA cable is firmly connected from the "To ADC" socket on the
VoltPAQ-X1 to analog input channels on the data acquisition (DAQ) device.
If the VoltPAQ-X1 is being used with a Quanser system, verify that all the connections illustrated in the
User Manual for that Quanser product have been made correctly.
Make sure the analog input channel you are attempting to read matches how the connections
are made. For example, if your sensor is connected to the "S3" socket on the VoltPAQ-X1, then
the signal is available on the red RCA cable. Verify that the red RCA is connected to the analog
input channel you are attempting to read.
Verify that the fuses are not burnt. If a fuse is burnt, see the VoltPAQ-X1 User Manual for fuse rating and
replacement information.
Ensure the analog input channels on your data acquisition (DAQ) device are working.
Refer to your DAQ User Manual for information on how to test it.
If the sensor is working, then the Analog Sensor Input connector "S1 and S2", " S3" or "S4"
socket may be defective. Try using a different Analog Sensor Input.
Full range of power amplifiers from Quanser
VoltPAQ-X4
To find out about the full range of Quanser Control modules,
To find out about the full range of Quanser control experiments, visit www.quanser.com
visit www.quanser.com
AMPAQ-L2
AMPAQ-L4
v.4.3
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