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PAX A30 Setup
Guide
2023
weareplanet.com

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Summary of Contents for Planet PAX A30

  • Page 1 PAX A30 Setup Guide 2023 weareplanet.com...
  • Page 2: Table Of Contents

    PAX A30 Setup and User Guide Table of contents A30 box contents ............................2 A30 terminal details ..................Error! Bookmark not defined. Power and network ............................ 4 Checking IP connection settings ........................ 6 Viewing software version ..........................7 Downloading software/firmware ........................8 Downloading configuration ........................
  • Page 3: A30 Box Contents

    PAX A30 Setup and User Guide 1. A30 box contents Each A30 is supplied with the following items: • 1 x A30 Pinpad • 1 x multi-purpose cable • 1 x AC/DC power adapter (variable by region) • 1 x Cable adapter for power supply Please note: •...
  • Page 4: A30 Terminal Details

    PAX A30 Setup and User Guide 2. A30 terminal details Power is supplied via the AC/DC power adapter supplied. Smart card reader Connectivity Ports Front facing camera Headphone Touch LCD jack display Contactless card reader Mounting Hole Magstripe card reader...
  • Page 5: Power And Network

    PAX A30 Setup and User Guide 3. Power and network To power and connect the terminal to the network follow these steps: Insert power cord into power adaptor. Insert the Green connection into the corresponding port and twist to lock into place.
  • Page 6 PAX A30 Setup and User Guide Insert LAN cable into its corresponding port on the underside of the terminal, ensuring it clicks into place. weareplanet.com...
  • Page 7: Checking Ip Connection Settings

    PAX A30 Setup and User Guide 4. Checking IP connection settings 1. To enter the IntegraTE_Pax menu, you will need to press and hold the ‘Planet' icon at the top of the screen. 2. When “Please Enter Password” is displayed, enter password and press the green Enter button.
  • Page 8: Viewing Software Version

    1. To view the Software version on your terminal you will need to enter the IntegraTE_Pax menu, you will need to press and hold the ‘Planet' icon at the top of the screen. 2. When “Please Enter Password” is displayed, enter password and press the green Enter button.
  • Page 9: Downloading Software/Firmware

    PAX A30 Setup and User Guide 6. Downloading software/firmware 1. To enter the IntegraTE_Pax menu, you will need to press and hold the ‘Planet' icon at the top of the screen. 2. When “Please Enter Password” is displayed, enter password and press the green Enter button.
  • Page 10 PAX A30 Setup and User Guide 9. On the “Enter TMS TID” screen, the user must enter the unique terminal ID provided by Planet. This ID will consist of 8 digits. There is only ONE TMS TID per pin pad.
  • Page 11: Downloading Configuration

    1. To complete a configuration download the user will need to enter the IntegraTE_Pax menu, you will need to press and hold the ‘Planet' icon at the top of the screen. 2. When “Please Enter Password” is displayed, enter password and press the green Enter button.
  • Page 12 PAX A30 Setup and User Guide 8. Should your Terminal not have any configuration updates available it will display “No new configuration available”. weareplanet.com...
  • Page 13: Contact Us

    PAX A30 Setup and User Guide 8. Contact us Need help? If you have a technical issue or need support troubleshooting, please check the relevant portal for assistance. Our Global Support Team will be glad to help. Visit www.weareplanet.com/support Disclaimer: The procedures included in the document are only valid for brand new terminals.