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Planet PAX IM30 Setup And User Manual
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Planet PAX IM30 Setup And User Manual

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PAX IM30 Setup
and User Guide
2023
weareplanet.com

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Summary of Contents for Planet PAX IM30

  • Page 1 PAX IM30 Setup and User Guide 2023 weareplanet.com...

  • Page 2: Table Of Contents

    PAX IM30 Setup and User Guide Table of contents IM30 box contents ............................. 2 IM30 terminal details ..................Error! Bookmark not defined. Menu access from the Planet application ....................4 Network configuration ..........................6 Checking IP connection settings ....................... 11 Downloading software/firmware ........................ 13 Downloading configuration ........................

  • Page 3: Im30 Box Contents

    PAX IM30 Setup and User Guide 1. IM30 box contents Each IM30 is supplied with the following items: 1. IM30 pin pad 2. Mounting Bracket (plastic) 3. AC/DC power cord 4. AC/DC power adapter (variable by region) 5. Power supply splitter cable 6.

  • Page 4: Im30 Terminal Details

    PAX IM30 Setup and User Guide 2. IM30 terminal details Power can be supplied to the IM30 by connecting the AC power cord and adapter to the communication cable. 2MP Front Facing Camera Magstripe Card Reader LCD Display Contactless Card...

  • Page 5: Menu Access From The Planet Application

    PAX IM30 Setup and User Guide 3. Menu access from the Planet application Push the service button which can be found on the back of the terminal (right hand-side). Enter the admin password on the following screen. weareplanet.com...
  • Page 6 PAX IM30 Setup and User Guide When “Please Enter Password” is displayed, enter password, and press the green Enter button. weareplanet.com...

  • Page 7: Network Configuration

    4. Network configuration Wi-Fi Setup - (DHCP) – only applicable to specific IM30 terminal models, see above. 1. To enter the IntegraTE PAX menu, you will need to press and hold the ‘Planet' icon at the top of the screen.
  • Page 8 PAX IM30 Setup and User Guide At this stage, Android will take over and you will see the following screen. 7. Ensure the “Wi-Fi” option is set to “On”. The terminal will display all available Wi-Fi networks. 8. At this stage, select the Wi-Fi network of your choice.
  • Page 9 PAX IM30 Setup and User Guide Wi-Fi Setup - (Static) 1. To enter the IntegraTE PAX menu, you will need to press and hold the ‘Planet' icon at the top of the screen. 2. When “Please Enter Password” is displayed, enter password and press the green Enter button.
  • Page 10 10. Next, select “Security”. 11. From the dropdown list, select the security type related to your Wi-Fi network. From a Security perspective Planet recommend using WPA/WPA2 PSK 12. Then, enter the Wi-Fi password. You can select the “Show Password” option should you wish to view the password being entered.
  • Page 11 PAX IM30 Setup and User Guide 15. When prompted, enter the following information: IP Address Gateway IP Address Network Prefix Length (if applicable) Scroll down using the bar on the right-hand side of the screen to reveal further options. 16. When prompted, enter the following information:...

  • Page 12: Checking Ip Connection Settings

    PAX IM30 Setup and User Guide 5. Checking IP connection settings 1. To enter the IntegraTE PAX menu, you will need to press and hold the ‘Planet' icon at the top of the screen. 2. When “Please Enter Password” is displayed, enter password and press the green Enter button.
  • Page 13 1. To view the Software version on your terminal you will need to enter the IntegraTE PAX menu, you will need to press and hold the ‘Planet' icon at the top of the screen. 2. When “Please Enter Password” is displayed, enter password and press the green Enter button.

  • Page 14: Downloading Software/Firmware

    1. To view the Software version on your terminal you will need to enter the IntegraTE PAX menu, you will need to press and hold the ‘Planet' icon at the top of the screen. 2. When “Please Enter Password” is displayed, enter password and press the green button.
  • Page 15 PAX IM30 Setup and User Guide 9. On the “Enter TMS TID” screen, the user must enter the unique terminal ID provided by Planet. This ID will consist of 8 digits. There is only ONE TMS TID per pin pad.

  • Page 16: Downloading Configuration

    1. To complete a configuration, download the user will need to enter the IntegraTE PAX menu, you will need to press and hold the ‘Planet' icon at the top of the screen. 2. When “Please Enter Password” is displayed, enter password, and press the green Enter button.
  • Page 17 PAX IM30 Setup and User Guide weareplanet.com...

  • Page 18: Contact Us

    PAX IM30 Setup and User Guide 8. Contact us Need help? If you have a technical issue or need support troubleshooting, please check the relevant portal for assistance. Our Global Support Team will be glad to help. Visit www.weareplanet.com/support Disclaimer: The procedures included in the document are only valid for brand new terminals.
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