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Troubleshooting
Power Does not Turn on
Points to Confirm
Is the AC adapter and power cord
properly connected?
Is the power outlet supplying
electricity?
Printing Does not Start/Complete
Points to Confirm
Did an error occur?
Is it connected to the computer?
Is the correct printer selected?
Are you printing a large image?
Are you printing for long periods of
time?
Is the test pattern printed?
Are there problems occurring with
the computer?
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After confirming that the AC adapter and power cord are properly
connected, insert the power plug firmly into the power outlet.
Try plugging in other electric appliances. If it works properly, a printer
failure is possible. Contact your place of purchase.
Double-click the message of the [Status Information] displayed on the
Status Monitor and operate according to the directions given.
Connect the computer and the printer correctly with the interface
cable.
Select the printer to be used with the [Printing] dialog box.
If the status lamp (green) is flashing, the data is still being processed.
Stand by.
When printing for a long period of time, the print head temperature
will rise.
To protect the head, printing operations will be interrupted. After a
while printing will resume.
From the [Utility] tab of the printer driver, try performing the print out
of a head position adjustment pattern or print the configured values.
If printed, confirm the configuration and operation procedures of
the application software and confirm the contents of the data to be
printed.
Print after restarting the computer.
Also, delete any print jobs left over when starting.
Solution
Solution
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