Lockly PGV528W User Manual

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LOCKLY SMART SAFE
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USER MANUAL

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Summary of Contents for Lockly PGV528W

  • Page 1 LOCKLY SMART SAFE USER MANUAL...
  • Page 2: Table Of Contents

    Smart-Sync Optional Installation Sub-Admin Access Setting Up the Secure Link Wi-Fi Hub Duress Finger Alert Connecting Your Lockly Smart Safe Twin-Credential Opening Capability Section 4 - Using Your Smart Safe Section 7 - Key Duplication Key Duplication Configuring Access...
  • Page 3: Product Features

    The offline access code can allow owners to issue access codes, set the allowed access duration, all without Lockly ever connecting to the internet, so in case of power outage, you can still magically and remotely issue Access Codes without any connection to the web.
  • Page 4: Product Overview - Exterior

    2.1 Product Overview - Exterior Reboot Button LED Indicator Fingerprint OK Button Keypad Buttons Touchscreen Key Hole SECTION 2.1...
  • Page 5: Product Overview - Interior

    2.2 Product Overview - Interior When the Safe opens, the light automatically turns ON and OFF after 2 minutes. Touch the keypad to turn ON the lights again. Program Button LED Light Battery Compartment Type-C USB port SECTION 2.2...
  • Page 6: Understanding Your Smart Safe

    OAC (Offline Access Code™) and more... For any questions you can always visit https://Lockly.com/help for assistance. Don’t forget that Lockly works best with our iOS and Android app. Please download the app by ™...
  • Page 7: Rebooting Your Smart Safe

    Access Codes will still be stored within Lockly. Press and release the reboot button when you want to reboot the Safe. Your Lockly will beep once after reboot. Only reboot when necessary. You will need something small such as a paperclip, to press the reboot button located on the exterior of the safe, left of the fingerprint reader.
  • Page 8: Low Battery

    2.5 Low Battery When the battery is in seriously low condition, Lockly will make continuous beeping sounds in addition to the flashing low battery icon on the touch screen. You should replace batteries immediately to avoid your Smart Safe from shutting down.
  • Page 9: Changing The Battery

    2.6 Changing The Battery Under normal use, the Lockly battery will last up to a year. Please check battery levels regularly and change your batteries when the low battery notification is issued. For best practice, always use new batteries by a major brand.
  • Page 10: Optional Installation

    3.1 Optional Installation Installation is optional for your Lockly Smart Safe. It is suggested to choose a location within your home or office is that it discreet yet can be easily accessed when it is needed. Ideally, this safe could fit in a bedroom side table, closet or an office cabinet drawer.
  • Page 11 During installation, put Lockly Smart Safe in the installation position and mark the hole opening position with a pen. You need to use drilling tools when opening holes. Please take necessary safety precautions. After drilling, use the set screw in the accessory package to fix Lockly Smart Safe according to the following diagram.
  • Page 12: Setting Up The Secure Link Wi-Fi Hub

    3.2 Setting Up the Secure Link Wi-Fi Hub To set up your Lockly Smart Safe, choose an appropriate location for the Secure Link Wi-fi Hub for optimum performance (see below). For optimum connectivity, it is recommended that the hub be no further than 30 feet (9 meters) away from the Safe.
  • Page 13 Once you have confirmed that your Secure Link Wi-Fi Hub is ready to connect to your safe, open the Lockly App from your smartphone. Make sure you are standing between the Wi-Fi hub and Lockly Smart Safe, then Add New Device and follow the on screen instructions.
  • Page 14: Connecting Your Lockly Smart Safe

    100% ●●●●● AT&T ●●●●● AT&T ●●●●● AT&T ●●●●● AT&T Activation Card SAVE Need help? Email: help@Lockly.com | Support: +1(669) 500-8835 If you can't scan LOCK SERIAL, Input Activation Code Scanning LOCK SERIAL Then enter manually ●●●●● AT&T 9:43 AM 100% ●●●●●...
  • Page 15 Your Lockly Smart Safe is now set up. The display of the APP interface you see may be different from the printed interface. Lockly will continue to optimize the APP user experience. Please operate according to the actual interface of the APP.
  • Page 16: Configuring Access

    NOTICE The Default Access Code is There are different types of Access Codes that can be generated using the Lockly App. Each type of access code have different levels of permission you can select for your guests, tenants, deliveries, helpers, etc., Get the latest updates on access codes, visit: www.support.lockly.com/faq/access codes/...
  • Page 17: Adding Access Codes

    An access code is a combination of 6 to 8 digits. Using the Lockly app, the Administrator can set up and assign up to 37 free access PIN codes or up to 100 access codes through Lockly/OS** Default access code 1 2 3 4 5 6 becomes invalid once an administrator access code is setup.
  • Page 18: Entering Programming Mode

    Never Connected to App Enter Programming Mode, press RE (Restore Factory Settings) and select Y to perform factory reset. Once the Lockly Smart Safe has been reset, all the data previously stored will be deleted. Connected to App In the App, go to Settings > Reset and Pairing > Perform Factory Reset. The smart safe will restart and reset.
  • Page 19: Pairing To A New Mobile Device

    Mode, please see Section 4.4 to enter Programming Mode. After pressing “BL”, the BL icon will flash and you will here two short beeps. Lockly Smart Safe will wait for the new device to pair, please refer to Section 3.3 to reconnect Your Lockly Smart Safe.
  • Page 20 PAIR LOCKLY TO APP To pair your Smart Safe to a new mobile phone, download the Lockly app on your new mobile phone then use the same account to login to your Lockly App on the new mobile device. If you're pairing your Lockly to a new Lockly app account, follow the steps below: 1.
  • Page 21: Adding A Fingerprint

    In this section, you will learn how to register a fingerprint to your new safe. We are using an advanced biometric sensor, providing the most secure fingerprint authentication. For security reasons, Lockly will only accept fingerprint patterns that consist of cross intersection points. Patterns with no cross intersection points will not be acceptable.
  • Page 22 We are using an advanced biometric sensor, providing the most secure fingerprint authentication. Your Smart Safe can register up to ninety-nine (99) fingerprints. Use the Lockly app to add fingerprints. Scan your finger by lightly placing your designated finger on the sensor until you hear a beep. Lift your finger and repeat the process slowly until the digit “12”...
  • Page 23: Fingerprint Scanning Directions

    4.8 Fingerprint Scanning Directions The fingerprint sensor equipped in your Smart Safe is loaded with powerful fingerprint algorithms to extract quality features from fingers, even in poor conditions. Placing your finger on the sensor correctly helps consistency in fingerprint recognition. The following directions and tips will guide you on how to scan an optimal fingerprint image.
  • Page 24 4.8 Fingerprint Scanning Directions (Continued) Top View Side View Correct Incorrect SECTION 4.8...
  • Page 25: Fingerprint Scanning Tips & Troubleshoot

    • If wet - wipe excess moisture from finger before scanning • If dirty - wipe stains and dirt off from finger before scanning • Make sure the sensor is clean from dirt or smudges - wipe sensor with soft cloth regularly For more troubleshooting help, visit http://Lockly.com/help SECTION 4.9...
  • Page 26: Shine Mode

    4.10 Shine Mode Lockly touchscreen keypad brightness was designed for optimum battery life. However, some users may need to adjust the brightness to their convenience to enter access codes. Swipe your fingers across the keypad to light up to its normal brightness. To adjust brightness, long press the first button from the left for 3 seconds.
  • Page 27: Unlocking With Access Codes

    Safe will unlock. If the Access Code entered is incorrect, Lockly will beep twice. OK Button Three consecutive wrong attempts will put Lockly in “Safe Mode”. (See NOTICE Section 5.6) If you need to lock the Safe, close and press the top cover.
  • Page 28: Unlocking With Fingerprint

    5.2 Unlocking with Fingerprint Unlocking Place a registered finger to the fingerprint scanner located on the exterior side of the Safe. To register a fingerprint, please see Section 4.7. If your fingerprint is registered and acknowledged, you will hear a “beep” sound, Green LED will light up on the fingerprint scanner and Smart Safe will pop and open.
  • Page 29: Unlocking With App

    5.4 Unlock with QR Code If you have multiple Locky devices, you can use the Lockly App code scanner to unlock. A QR code sticker (blue color) comes together with your safe. Open the Lockly app and scan it to unlock.
  • Page 30: Unlocking With Physical Key

    5.5 Unlocking with Physical Key Exterior View NOTICE Please keep physical key separately and do not put inside the safe. To unlock your Safe using the physical key (included), insert your key and turn counterclockwise to unlock the Safe. SECTION 5.5...
  • Page 31: Safe Mode - Overview

    5.6 Safe Mode - Overview Lockly will enter Safe Mode when three (3) consecutive wrong Access Codes are entered within 5 minutes. When in Safe Mode, the safe status icon will start to flash. To disable Safe Mode, you must unlock the Safe using the correct fingerprint or enter the correct Access Code twice in a row.
  • Page 32: Disabling Safe Mode

    Option 2 - Lockly App Use the app that is synced to your Lockly Smart Safe to disable Safe Mode. If you have not downloaded the app to use with your Safe, you won’t be able to use this option to disable Safe Mode.
  • Page 33: Offline Access Code™ (Oac)

    (OAC) is a unique feature of our Smart Safe. It allows you to grant access ™ to guests remotely without guests needing to download the app. To use the OAC feature, make sure you download the Lockly app for iOS or Android first, and sync ™...
  • Page 34: Ebadge

    Make sure you always have the latest version of the Lockly app to have this feature working. Setup this feature on your Lockly App.
  • Page 35: Key Duplication

    The physical key included in your Safe can only be duplicated through the manufacturer. It cannot be replaced or duplicated like regular keys. There is a string of codes on the physical key. Please keep this code properly. If the physical key is lost, please contact Lockly customer service. XXXXXX XXXXXX SECTION 7.1...
  • Page 36: Important Notes

    Please visit http://Lockly.com/help for troubleshooting and the most frequently asked questions and answers. 9.1 Cleaning Making sure your Lockly is clean is best practice to ensure optimal product use. Follow the DO and DON’Ts below. DON’T • Don’t use abrasives, high alkaline cleaners, •...
  • Page 37: Safety Precautions

    10.1 Safety Precautions Please read all instructions carefully. Remind all Lockly users of the safety precautions. Read the following instructions for your own safety Do not attempt to disassemble the Smart Safe by yourself. It can cause product damage, void warranty, and cause injuries.
  • Page 38 FCC Warning: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 39 WARNING: This product can expose you to chemicals including Lead, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov. SMART SAFE We’re here to help! help@Lockly.com https://Lockly.com/help UMPGV528W20230629...
  • Page 40 Bluetooth ® SIG, Inc. , and any use of such marks by Lockly is under license. Other trademarks and trade names are those of their respective owners. Google, Android, Google Play and Google Home are trademarks of Google LLC., Amazon, Alexa and all related logos...

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