Supermicro SuperServer SYS-620H-TN12R User Manual
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Supermicro SuperServer SYS-620H-TN12R User Manual

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SuperServer
®
SYS-620H-TN12R
USER'S MANUAL
Revision 1.0b

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Summary of Contents for Supermicro SuperServer SYS-620H-TN12R

  • Page 1 SuperServer ® SYS-620H-TN12R USER’S MANUAL Revision 1.0b...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Contents Contents Contacting Supermicro ......................9 Chapter 1 Introduction 1.1 Overview ..........................10 1.2 System Features ........................11 Front View .........................11 Control Panel .........................12 Rear View ..........................13 1.3 System Architecture ......................15 Main Components ......................15 System Block Diagram ......................17 1.4 Motherboard Layout ......................18 Quick Reference Table ......................19 Chapter 2 Server Installation 2.1 Overview ..........................20...
  • Page 5 Contents Chapter 3 Maintenance and Component Installation 3.1 Removing Power ........................29 3.2 Accessing the System ......................30 3.3 Static-Sensitive Devices .....................31 Precautions ........................31 3.4 Processor and Heatsink Installation ...................32 The Processor Carrier Assembly ..................33 The Processor Heatsink Module (PHM) ................35 Preparing the CPU Socket for Installation ................36 Installing the PHM into the CPU Socket ................37 Removing the PHM from the CPU Socket ...............39 Removing the Processor Carrier Assembly from the PHM ..........40...
  • Page 6 Contents Air Shrouds ........................57 3.10 Expansion Cards .......................58 Riser Cards ........................58 Configuring Riser Card PCIe Expansion Slots ..............59 Optional PCIe Slots ......................60 Installing Expansion Cards ....................61 3.11 AIOM Cards ........................62 3.12 Power Supply ........................64 3.13 BMC ..........................65 Chapter 4 Motherboard Connections 4.1 Power Connections ......................66 4.2 Headers and Connectors ....................67 Control Panel .........................70...
  • Page 7 Contents Supported SSDs and Operating Sytems ................89 Additional Information .......................90 Hardware Key ........................90 Configuring Intel VMD .......................91 Configuring VMD Manually ....................91 Creating NVMe RAID Configurations ................97 Status Indications ......................98 Hot-Swap Drives .......................98 Hot-unplug ........................98 Hot-plug .........................98 Related Information Links ....................98 Chapter 7 Troubleshooting and Support 7.1 Information Resources ......................99 Website ..........................99...
  • Page 8 Contents Technical Support Procedures ..................111 Returning Merchandise for Service ................. 111 Vendor Support Filing System ..................112 7.11 Feedback ..........................112 7.12 Contacting Supermicro ....................113 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...

  • Page 9: Contacting Supermicro

    Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...

  • Page 10: Chapter 1 Introduction

    2U Rackmount 3.5 x 17.2 x 31.6in. / 89 x 437 x 803mm (HxWxD) Notes: A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-620H-TN12R have been certified as compliant with UL or CSA: HS829-R12X12, HS829-12, HS829-R26X12, HS829-26, HS829- R16X12, HS829-16, HS829-16DX12, HS829-16D, HS829-R13DX12, and HS829-13D.

  • Page 11: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Control Panel Figure 1-1. Front View System Features: Front Feature Description Control Panel One control panel (see Control Panel for details) Logical Storage Drive Numbers...

  • Page 12: Control Panel

    Chapter 1: Introduction Control Panel Power U I D B u t t o n BMC Reset Power LED NIC (LAN1) LED NIC (LAN2) LED Information LED Power Fail LED Figure 1-2. Control Panel Control Panel Features Feature Description The main power switch applies or removes primary power from the power supply to the server Power button but maintains standby power.

  • Page 13: Rear View

    Chapter 1: Introduction Rear View BMC LAN Port VGA Port USB Ports Power Supply Power Supply Figure 1-3. System: Rear View System Features: Rear Feature Description Two (redundant) power supply modules, PWS1, and PWS2 on the right Power Supplies 1200W AC power supplies with PMBus Two USB 3.0 ports BMC LAN Port One RJ45 dedicated BMC LAN port...
  • Page 14 Chapter 1: Introduction Power Supply Indicators Power Supply Condition Green LED Amber LED No Power to Power Supply Power Supply critical events causing a shutdown/ failure/ OCP/ OVP/ Fan Fail/ Amber LED OTP/ UVP Power Supply Warning Events Where the power supply continues to operate;...

  • Page 15: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system's main components, a system block diagram, and a motherboard layout with the connectors and jumpers called out. Main Components Slot 5-8 Riser Cage 2 NVMe/SATA3 M.2 Slots 32 DIMM Slots DDR4 Dual 3rd Gen Intel®...
  • Page 16 Chapter 1: Introduction System Features: Top Feature Description Power Supply Dual redundant modules, PWS-1K24A-1R Backplane 12 SAS3/SATA3/NVMe4 storage device backplane, BPN-SAS3-LA26A-N12 DIMM Slots 32 DIMM slots Dual 3rd Gen Intel® Xeon® Scalable Processors up to 270W with heatsinks, Processors SNK- P0078P Slot 5-8 Riser Cage Riser Cage for four PCIe slots with riser card RSC-H2-6888G4L System Fans...

  • Page 17: System Block Diagram

    Chapter 1: Introduction System Block Diagram The block diagram below shows the connections and relationships between the subsystems and major components of the overall system. Optional Rear AIOM Slot A2 Rear AIOM Slot A1 Optional AOM-AIOM-2X8 CBL-GNZ4-1261-85 Optional SAS Controller Card Rear PCI-E Slots 5-8 Rear PCI-E Slots 3-4 AOC-S39xx / AOC-S38xx...

  • Page 18: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12DHM-6 motherboard with a jumper, connector, and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information, and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 19: Quick Reference Table

    Open (Normal) Connector Description Onboard CMOS battery FAN1 ~ FAN8 6-pin system cooling fan headers JAIOM1 The Supermicro® Advanced I/O Module (AIOM) slot JF3_JIPMB1 6-pin BMC external I C header (for an BMC card) JFP1 Front control panel header JFP2...

  • Page 20: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory, etc., refer to Chapter 3 for details on installing those specific components.

  • Page 21: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 22: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 23: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 26.8" and 36.4" deep. The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided.

  • Page 24: Releasing The Inner Rail

    Chapter 2: Server Installation Releasing the Inner Rail Each inner rail has a locking latch. This latch prevents the server from coming completely out of the rack when when the chassis is pulled out for servicing. To mount the rail onto the chassis, first release the inner rail from the outer rails. 1.

  • Page 25: Installing The Inner Rails On The Chassis

    Chapter 2: Server Installation Installing the Inner Rails on the Chassis Installing the Inner Rails 1. Identify the left and right inner rails. They are labeled. 2. Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail.

  • Page 26: Installing The Outer Rails Onto The Rack

    Chapter 2: Server Installation Installing the Outer Rails onto the Rack Each end of the assembled outer rail includes a bracket with hooks and square, spring-loaded pegs to fit into the square holes in your rack. Installing the Outer Rail 1.

  • Page 27: Installing The Chassis Into A Rack

    Chapter 2: Server Installation 2.5 Installing the Chassis into a Rack Once rails are attached to the chassis and the rack, you can install the server. Warning: Mounting the system into the rack requires at least two people to support the chassis during installation.

  • Page 28: Removing The Chassis From The Rack

    Chapter 2: Server Installation Removing the Chassis from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.

  • Page 29: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components requires that power first be removed from the system.

  • Page 30: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System A removable top cover allows access to the inside of the chassis. Removing the Top Cover 1. Remove the two screws on each side of the cover, which secure the cover to the chassis.

  • Page 31: Static-Sensitive Devices

    Chapter 3: Maintenance and Component Installation 3.3 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect the system PCBs from ESD. Precautions •...

  • Page 32: Processor And Heatsink Installation

    • Thermal grease is pre-applied on new heatsinks. No additional thermal grease is needed. • Refer to the Supermicro website (https://www.supermicro.com/en) for updates on proces- sor and memory support. • All graphics in this manual are for illustration only. Your components may look different.

  • Page 33: The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation The Processor Carrier Assembly The processor carrier assembly is comprised of the processor and the processor carrier. To create the processor carrier assembly, please follow the steps below: Note: Before installation, be sure to review the Static-Sensitive Devices section earlier in this chapter.
  • Page 34 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the carrier and press it down as shown below. Lever 4. Using pin 1 as a guide, carefully align the CPU keys on the processor (A & B) with those on the carrier (a &...

  • Page 35: The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation The Processor Heatsink Module (PHM) After creating the processor carrier assembly, follow the instructions below to mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink.

  • Page 36: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation The CPU socket comes with a plastic protective cover, which needs to be removed before installing the Processor Heatsink Module (PHM). Do this by gently squeezing the grip tabs then pulling the cover off.

  • Page 37: Installing The Phm Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Installing the PHM into the CPU Socket After assembling the Processor Heatsink Module (PHM), you are ready to install it into the CPU socket. 1. Locate four threaded fasteners (a, b, c, d) on the CPU socket. CPU Socket Threaded Fastener (a, b, c, d: Threaded Fasteners)
  • Page 38 Chapter 3: Maintenance and Component Installation 4. Align peek nut "A" (next to the triangular pin 1 on the heatsink) with threaded fastener "a" on the CPU socket. Then align peek nuts "B", "C", "D" on the heatsink with threaded fasteners "b", "c", "d"...

  • Page 39: Removing The Phm From The Cpu Socket

    Chapter 3: Maintenance and Component Installation Removing the PHM from the CPU Socket Before removing the PHM from the motherboard, first shut down the system and unplug the AC power cord from all power supplies. 1. Use a T30-bit screwdriver to loosen the four peek nuts on the heatsink in the sequence of A, B, C, and D.

  • Page 40: Removing The Processor Carrier Assembly From The Phm

    Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the PHM To remove the processor carrier assembly from the PHM, please follow the steps below: 1. Detach the four plastic clips (marked a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (marked A, B, C, D) as shown below.

  • Page 41: Removing The Processor From The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Processor Carrier Assembly Once you have removed the processor carrier assembly from the PHM, you are ready to remove the processor from the processor carrier by following the steps below. 1.

  • Page 42: Memory

    8TB of Intel Optane PMem 200 Series with speeds of up to 3200 MHz. For validated memory, use our Product Resources page. Check the Supermicro website for possible updates to memory support. Memory Installation Sequence Memory for this motherboard is populated using the "Fill First" method. The DIMM slots with blue release tabs are considered the first DIMM of their channel, and those with white release tabs are the second of the channel.

  • Page 43: Guidelines Regarding Mixing Dimms

    Chapter 3: Maintenance and Component Installation Guidelines Regarding Mixing DIMMs • All DIMMs must be DDR4 or a mixture of PMem and DDR4. • x4 and x8 DIMMs can be mixed in the same channel. • Mixing of LRDIMMs and RDIMMs is not allowed in the same channel, across different channels, and across different sockets.

  • Page 44: Ddr4 Memory Population Guidelines

    Chapter 3: Maintenance and Component Installation DDR4 Memory Population Guidelines The following memory population table was created based on guidelines provided by Intel to support Supermicro motherboards. Memory Population for DDR4-only Configurations, 32 DIMM Slots CPUs/DIMMs Memory Population Sequence 1 CPU & 1 DIMM 1 CPU &...

  • Page 45: Optane Pmem 200 Series

    Chapter 3: Maintenance and Component Installation Optane PMem 200 Series For 3rd Gen Intel Xeon Scalable Platinum, Gold and selected Silver processors Symmetric Population for Each CPU with PMem + DDR4 DIMM DDR4 & Modes interl- PMem leve 1 - x4 DDR4 DDR4 DDR4...

  • Page 46: Pmem Notes

    Chapter 3: Maintenance and Component Installation PMem Notes • PMem 200 Series are supported on 3rd gen Intel Xeon Scalable Platinum, Gold and se- lected Silver processors. • Do not mix PMem and NVDIMMs within the platform. • For MM, NM/FM ratio is between 1:4 and 1:16. The capacity not used for FM can be used for AD.

  • Page 47: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the slots based on the recommended DIMM population tables shown above. 2. Push the release tabs on both ends of the DIMM slot outwards to unlock it. 3.

  • Page 48: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.6 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 49: Storage Drive Cable Routing Diagrams

    Chapter 3: Maintenance and Component Installation 3.7 Storage Drive Cable Routing Diagrams The system supports 12 hot-swap 3.5" or 2.5" SAS/SATA/NVMe storage drives. SAS support can be afforded with an optional controller card and cables while SATA and NVMe support just require additional cables (refer to the optional parts list for more details).

  • Page 50: Sas/Sata Drive Bay Cable Routing

    Chapter 3: Maintenance and Component Installation SAS/SATA Drive Bay Cable Routing 8 SAS/SATA (AOC) 12 SAS/SATA (AOC) 8 SATA (PCH) Drive Configuration Drive Bay 0-3 Drive Bay 4-7 Drive Bay 8-11 12 SAS/SATA CBL-SAST-1276F-100 CBL-SAST-1201F-100 8 SAS/SATA Not Used CBL-SAST-1296F-100 8 SATA Not Used CBL-SAST-1258LP-100...

  • Page 51: Storage Drives

    Chapter 3: Maintenance and Component Installation 3.8 Storage Drives The 3.5" storage drives are mounted in tool-less 3.5" drive carriers that simplify their removal from the chassis. These 3.5" drive carriers can also support 2.5" drives through screw mounting. These carriers also help promote proper airflow. For compatible storage drives, see the SYS-620H-TN12R product page.
  • Page 52 Chapter 3: Maintenance and Component Installation Installing a 3.5" Drive 1. Position the drive above the carrier with the PCB side facing down and the connector end toward the rear of the carrier. 2. Tilt the drive to insert it onto the two posts on the left inside of the carrier. Post Insert this side first Post...

  • Page 53: Drive

    Chapter 3: Maintenance and Component Installation Insert this side second Figure 3-6. Installing a 3.5" Drive into a Carrier Installing a 2.5" Drive 1. Install the drive directly into the tray with four screws underneath. 2. Insert the drive carrier into its bay, keeping the release button on the right. When the carrier reaches the rear of the bay, the release handle will retract.

  • Page 54: Hot-Swap For Nvme Drives

    Chapter 3: Maintenance and Component Installation Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using BMC. Note: If you are using VROC, see the VROC appendix in this manual instead.

  • Page 55: Installing M.2 Solid State Drives

    Chapter 3: Maintenance and Component Installation Installing M.2 Solid State Drives The X12DHM-6 motherboard has two hybrid PCIe 3.0 and NVMe or SATA M.2 slots (M.2-H1, M.2-H2). M.2 allows for a variety of card sizes, increased functionality, and spatial efficiency. The M.2 slot on the motherboard supports PCIe 3.0 x2 or SATA 3.0 devices in the 2280 and 22110 form factors.

  • Page 56: System Cooling

    Failed fans can be identified through the BMC. Changing a System Fan 1. Replace the failed fan with an identical fan, available from Supermicro. Push the new fan into the housing, making sure the air flow direction is the same.

  • Page 57: Air Shrouds

    Chapter 3: Maintenance and Component Installation Air Shrouds Air shrouds concentrate airflow to maximize fan efficiency. They do not require screws to install. Installing the Standard Air Shrouds • Position the air shrouds as illustrated in the figure below. Air Shrouds Figure 3-11.

  • Page 58: Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.10 Expansion Cards The SYS-620H-TN12R includes one riser card to support the use of expansion (add-on) cards.The system also has flexible networking options with one AIOM networking slot (OCP NIC 3.0 compatible). BMC LAN Port VGA Port USB Ports Power Supply...

  • Page 59: Configuring Riser Card Pcie Expansion Slots

    Chapter 3: Maintenance and Component Installation Configuring Riser Card PCIe Expansion Slots The riser card RSC-H2-6888G4L features two PCIe slots that require a PCIe cable connection for those slots to be enabled. Riser card slot 1 (system slot 5) can support either a PCIe x16 or PCIe x8 cable connection and riser card slot 2 (system slot 6) can support a PCIe x8 cable connection.

  • Page 60: Optional Pcie Slots

    Chapter 3: Maintenance and Component Installation Optional PCIe Slots The following details show the possible optional PCIe slot configurations and part numbers of the PCIe slot kits required. Refer to the figure 3-12 for the expansion card slot details. PCIe Slots 1-2 Configurations Part Number Configurations Riser Slot...

  • Page 61: Installing Expansion Cards

    Chapter 3: Maintenance and Component Installation Before following the procedure below to install expansion cards, first turn off and remove power from the system as described in section 3.1 then remove the top cover. Installing Expansion Cards 1. Remove the top cover and pull up the riser card brackets. •...

  • Page 62: Aiom Cards

    Chapter 3: Maintenance and Component Installation 3.11 AIOM Cards The system supports up to two AIOM/OCP NIC 3.0 network port cards. AIOM Configuration Slot Mechanical Electrical Small Form Factor, x16 (CPU1) OCP 3.0 Small Form Factor, x16 (CPU2) (optional) OCP 3.0 Figure 3-14.
  • Page 63 Chapter 3: Maintenance and Component Installation Before following the procedure below to install AIOM cards, first turn off and remove power from the system as described in Section 3.1. Installing AIOM Remove the blank cover plate( ), unscrewing the thumbscrew. 1.

  • Page 64: Power Supply

    Failed power supply modules can be replaced without powering down the system. Replacement modules can be ordered directly from Supermicro. An amber light on the power supply is illuminated when the power is switched off. A green light indicates that the power supply is operating.

  • Page 65: Bmc

    Chapter 3: Maintenance and Component Installation 3.13 BMC The BMC can be reset using the button on the front control panel or on the chassis rear. • Reset—Press and hold the button. After six seconds, the LED blinks at 2 Hz. The BMC resets and the reset duration is ~250 ms.

  • Page 66: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 67: Headers And Connectors

    Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header...
  • Page 68 C) header (JNVI2C1), used for PCIe SMBus clock and data connections, provides hot-plug support via a dedicated SMBus interface. This feature is only available for a Supermicro complete system with an SMCI-proprietary NVMe add-on card and a proper cable installed. See the table below for pin definitions.
  • Page 69 Chapter 4: Motherboard Connections VROC RAID Key Header A VROC RAID Key header is located at JRK1 on the motherboard. Install a VROC RAID Key on JRK1 for NVMe RAID support as shown in the illustration below. Please refer to the layout below for the location of JRK1.

  • Page 70: Control Panel

    These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.
  • Page 71 Chapter 4: Motherboard Connections Power On & BMC/BIOS Status LED Button The Power On and BMC/BIOS Status LED button is located on pins 1 and 2 of JFP1. Momentarily contacting both pins will power on/off the system or display BMC/BIOS status. Refer to the tables below for more information.
  • Page 72 Chapter 4: Motherboard Connections Information LED (OH/Fan Fail/PWR Fail/UID LED) The Information LED (OH/Fan Fail/PWR Fail/UID LED) connection is located on pins 7 and 8 of JFP1. The LED on pin 7 is active when the UID button (JUIDB1) on the rear I/O panel is pressed.
  • Page 73 Chapter 4: Motherboard Connections ID_UID Switch/HDD LED The UID Switch/HDD LED connection is located on pins 13 and 14 of JFP1. The UID switch is used for a chassis that supports a front UID switch. The front UID switch functions in the same way as the rear UID switch;...

  • Page 74: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports I/O Ports The low-profile slimSAS I/O connector, located at JIO1, is used to connect the motherboard to an I/O mezzanine board, AOM-HS119-IO, to provide VGA/COM/BMC/USB connections. I/O Ports from AOM-HS119-IO Description BMC_LAN Port USB 0 (3.0) USB 1 (3.0) VGA Port...

  • Page 75: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.

  • Page 76: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators BMC Heartbeat LED A BMC Heartbeat LED is located at LEDM1 on the motherboard. When LEDM1 is blinking, the BMC is functioning normally. Refer to the table below for more information. BMC Heartbeat LED Indicator LED Color Definition Green:...

  • Page 77: Storage Ports

    Chapter 4: Motherboard Connections 4.6 Storage Ports I-SATA 3.0 Ports The X12DHM-6 has an I-SATA 3.0 header (JS1) with support for eight I-SATA ports (I-SATA0~7) on the motherboard. These SATA ports are supported by the Intel C621A chipset. Refer to Motherboard manual for the locations of JS1 in its layout image.

  • Page 78: Chapter 5 Software

    USB/SATA DVD drive, or a USB flash drive, or the IPMI KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 79 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 80: Driver Installation

    Chapter 5: Software 5.2 Driver Installation The Supermicro website contains drivers and utilities for your system at https:// www. supermicro. com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard.

  • Page 81: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 82: Bmc

    This can be found on a sticker on the chassis and a sticker on the motherboard. The sticker also displays the BMC MAC address. If necessary, the password can be reset using the Supermicro IPMICFG tool. Figure 5-5. BMC Password Label The sticker can be found on the pull-out service tag at the front of the chassis.

  • Page 83: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes alternate configurations and optional system components. Optional Parts Storage drive options Configuration Ordering Information Cable Management Arm TPM security module Intel VROC RAID Key 6.1 Storage Protocols Supported The storage drive bays can support SATA, SAS, and NVMe in any combination. To enable SAS and NVMe, additional hardware is required.

  • Page 84: Configuration Ordering Information

    Chapter 6: Optional Components 6.2 Configuration Ordering Information 12 Drive Bay Configurations The following details show the possible configurations and the part numbers of the cables required. The slots indicated in black color in the below figure are unused.

  • Page 85: Drive Bay Configurations

    Chapter 6: Optional Components 14 Drive Bay Configurations The following details show the possible configurations and the part numbers of the cables required. The slots indicated in black color in the below figure are unused. 16 Drive Bay Configurations The following details show the possible configurations and the part numbers of the cables required.

  • Page 86: Cable Management Arm

    Chapter 6: Optional Components 6.3 Cable Management Arm The system supports a cable management arm (CMA), which keeps the rear cables organized and clear of the rail mechanisms when the system is extended out the front of the rack for maintenance.
  • Page 87 Chapter 6: Optional Components Figure 6-2. Installing the Connectors 3. Slide CMA connector #3 forward onto the two posts on the rear of the left middle rail. It snaps into place. 4. For CMA connector #4, align the metal tabs with the slots on the rear of the left outer rail and push it forward.

  • Page 88: Tpm Security Module

    It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V •...

  • Page 89: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.5 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •...

  • Page 90: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 91: Configuring Intel Vmd

    Chapter 6: Optional Components Configuring Intel VMD VMD must be enabled on PCIe ports which have NVMe drives attached to them in order for those drives to be added to a VROC RAID configuration. The default BIOS setting for the NVMe Mode Switch is Auto which automatically enables VMD on all installed NVMe drives.
  • Page 92 Chapter 6: Optional Components This table identifies the NVMe Port Resources in the X12 Hyper Servers. Enable VMD on the NVMe drive’s corresponding hardware stack according to the VMD BIOS Settings table. Intel VMD BIOS Settings System Model CPU1 NVMe Slots CPU2 NVMe Slots VMD Config for PCH...
  • Page 93 Chapter 6: Optional Components Intel VMD BIOS Settings VMD Config for PCH Ports: M.2 A,B PCH Root Port 0 PCH Root Port 4 VMD on IOU 1: VMD on IOU 1: VMD port 2A VMD port 2A VMD port 2B NVMe 0,1,2,3 VMD port 2B NVMe 12,13,14,15...
  • Page 94 Chapter 6: Optional Components 4. Select “Intel VMD for Volume Management Device on” on CPU1 or CPU2 to enable VMD for devices under the respective CPU. . Figure 6-5. Intel VMD for Volume Management Device on CPU1 and CPU2 5. Choose Enable for “Enable/Disable VMD” for IOU 1 to list the available devices under IOU 1.
  • Page 95 Chapter 6: Optional Components Figure 6-7. BIOS, Enabling VMD on CPU 2 (Example) 6. Enable the NVMe port resource according to table above for the NVMe drives that will be used in a RAID configuration. Figure 6-8. BIOS, Enabling CPU2 (Example) 7.
  • Page 96 Chapter 6: Optional Components Figure 6-9. BIOS, Enabling CPU2 Completed (Example, SYS-220H-TN24R) 9. Press [F4] to save the configuration and reboot the system. Note: If there is an existing RAID configuration, delete the RAID volume associated with the VMD controller before disabling the controller. Failure to do so may lead to unexpected behavior.

  • Page 97: Creating Nvme Raid Configurations

    Chapter 6: Optional Components Creating NVMe RAID Configurations 1. Open Advanced > Intel(R) Virtual RAID on CPU > All Intel VMD Controllers > Create RAID Volume. Figure 6-10. Created Volume without Figure 6-11. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD controller controller...

  • Page 98: Status Indications

    Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blink Fault Solid ON Rebuilding 1 Hz Blink IBPI SFF 8489 Defined Status LED States Hot-Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other...

  • Page 99: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Menu Icon Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 100: Baseboard Management Controller (Bmc)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring, and management. There are several BIOS settings that are related to BMC.

  • Page 101: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before MAC CODE...

  • Page 102: No Video

    • Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary.
  • Page 103 Chapter 7: Troubleshooting and Support • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...

  • Page 104: Post Codes

    7.4 POST Codes The AMI UEFI BIOS supplies checkpoint codes, which are documented online at http://www. supermicro.com/support/manuals/ ("AMI BIOS POST Codes User's Guide"). When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, the POST codes can be viewed from the BMC using the Post Snooping function.

  • Page 105: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 106 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 107 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 108 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the toolbar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 109 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 110: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 111: Where To Get Replacement Components

    7.9 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 112: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.11 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 113: Contacting Supermicro

    Chapter 7: Troubleshooting and Support 7.12 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 114: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 115 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 116 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 117 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 118 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 119 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components (excluding hot-swap fans, which may be replaced with the system powered on and the system cover temporarily removed).
  • Page 120 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 121 Appendix A: Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 122 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 123 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 124 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 125 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 126 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 127 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 128 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 129 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 130 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 131 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 132 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 133 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 134: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Dual 3rd Generation Intel® Xeon® Scalable processorss in an LGA4189 socket; Supports CPU TDP up to 270W. Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel®...
  • Page 135 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F) Non-operating Temperature: -40º to 70º C (-40º to 158º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB, KCC Applied Directives, Standards...

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