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TROUBLESHOOTING
SET-UP AND CONFIGURATION PROBLEMS
1. HOW DO I CONFIGURE MY DSL-2640BT ROUTER WITHOUT THE CD, OR CHECK MY
WIRELESS NETWORK NAME (SSID) AND WIRELESS ENCRYPTION KEY?
- Connect your PC to the router using an Ethernet cable.
- Open a web browser and enter the address http://192.168.1.1
- The default username is "admin". The default password is "admin".
- If you have changed the password and can not remember it, you will need to reset the router to
set the password back to "admin".
2. HOW DO I RESET MY DSL-2640BT ROUTER TO FACTORY DEFAULT SETTINGS?
- Ensure the router is powered on.
- Press and hold the reset button on the rear of the device for 20 seconds.
Note: Resetting the router to factory default will erase the current configuration settings. To re-
configure your settings, log into the router as outlined in question 1, then run the Setup Wizard.
3. HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY
WIRELESS NETWORK NAME (SSID) OR WIRELESS ENCRYPTION KEY?
- Every PC that needs to connect to the router wirelessly, you will need to ensure you use the
correct Wireless Network Name (SSID) and encryption key.
- Use the web based user interface (as described in question 1 above) to check or choose your
wireless settings.
- Make sure you write down these settings so that you can enter them into each wirelessly
connected PC. You will find a dedicated area on the back of this document, this important
information for future use.
4. WHY CAN I NOT GET AN INTERNET CONNECTION?
- For Cable users make sure Clone MAC address option is ticked during Wizard installation
(or enter the registered MAC) and make sure the service has been enabled/connected and is
operational.
- For ADSL users please contact your ISP to make sure the service has been enabled/connected
by your ISP and that your ISP username and password is correct.
4
DSL-2640BT
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