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Appendix: Troubleshooting
T1 How do I restore my modem router's configuration to its factory
default settings?
There are two ways to reset the modem router:
• Method 1: Use the Reset button. For details, refer to the related button description.
• Method 2: Use the
reset the modem router to factory default
Note: Once the modem router is reset, the current configuration settings will be lost and you will need to
re-configure the modem router.
T2 What can I do if I forgot my password?
Web management page password:
Restore the modem router to its factory default settings and use the default
lowercase) for both username and password to log in.
Wireless network password:
1. The default Wireless Password/PIN is printed on the product label of the modem
router.
2. If the default wireless password has been changed, log into the modem router's web
management page and go to
Guest network password:
Log into the web management page and go to
reset the password.
T3 What can I do if I cannot log in to the modem router's web management
page?
•
Make sure the modem router connects to the computer correctly and the
corresponding LED indicator(s) light up.
•
Make sure the IP address of your computer is configured to obtain an IP address
automatically and obtain DNS server address automatically.
•
Make sure the default access
correctly input.
•
Check your computer's settings:
1 ) Go to
Start
status and
tasks;
2 ) Click
Internet Options
3 ) Click Connections, select
Backup & Restore
page. For details, refer to the instructions in
Basic
http://tplinkmodem.net
>
Control Panel
>
on the bottom left;
Never dial a
settings.
>
Wireless
to retrieve or reset your password.
Basic
>
Guest Network
Network and
Internet, and click
connection;
admin
to retrieve or
or
http://192.168.1.1
View network
To
(all
is
74
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