Troubleshooting Chart - Flotec FP0S2000A Owner's Manual

Troubleshooting

TROUBLESHOOTING CHART

Hazardous voltage and risk of electric shock. Can shock, burn, or kill. Unplug pump before
servicing or cleaning pump.
SYMPTOM
Pump won't start or run.
Pump starts and stops
too often.
Pump won't shut off.
Pump operates but
delivers little or no water.
For assistance, call Flotec Customer Service at
PROBABLE CAUSE(S)
Pump is not plugged in.
Blown fuse.
Low line voltage.
Defective motor.
Defective float switch.
Impeller.
Float obstructed.
Backflow of water from piping.
Faulty float switch.
Defective float switch.
Restricted discharge
(obstacle or ice in piping).
Float obstructed.
Restricted intake screen.
Low line voltage.
Something caught in impeller.
Worn or defective parts or
plugged impeller.
Check valve installed without
vent hole.
Restricted intake screen.
Check valve is installed either
backward or upside down.
CORRECTIVE ACTION
Check and see if pump is plugged in to a proper outlet.
If blown, replace with fuse of proper size.
If voltage under recommended minimum, check size of wiring
from main switch on property. If OK, contact power company
or hydro authority.
Replace pump.
Replace pump.
If impeller won't turn, remove lower pump body and locate
source of binding.
Remove obstruction.
Install or replace check-valve.
Replace pump.
Replace pump.
Remove pump and clean pump and piping.
Remove obstruction.
Remove the pump and clean the intake screen and the
impeller.
If voltage under recommended minimum, check size of wiring
from main switch on property. If OK, contact power company
or hydro authority.
Remove the pump and clean out the impeller.
Clean impeller if plugged; otherwise replace pump.
Drill a 1/16" - 1/8" (1.6mm - 3.2mm) dia. hole between pump
discharge & check valve (1-2" above where the discharge
pipe screws into the pump discharge and below the
waterline).
Remove the pump and clean out the intake screen.
Be sure check valve is installed correctly.
1-800-365-6832
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