1. Manuals
  2. Brands
  3. Zte Manuals
  4. Cell Phone
  5. Z965
  6. User manual

Zte Z965 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual

Z965

User Guide

1

Advertisement

Table of Contents
loading

Related Manuals for Zte Z965

Summary of Contents for Zte Z965

  • Page 1: Z965

    Z965 User Guide...

  • Page 2: About This Manual

    About This Manual Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright © 2017 ZTE CORPORATION All rights reserved. No part of this publication may be quoted, reproduced, translated...

  • Page 3: Trademarks

    ® The Bluetooth trademark and logos are owned by the Bluetooth SIG, Inc. and any use of such trademarks by ZTE Corporation is under license. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

  • Page 4: Table Of Contents

    Table of Contents Z965 ................1 User Guide ..............1 About This Manual ........... 2 Copyright © 2017 ZTE CORPORATION ....2 All rights reserved............ 2 Notice ................ 2 Disclaimer ..............2 Trademarks ............... 3 Edition Time: June 2017 .......... 3 Getting Started ............
  • Page 5 Getting to Know the Home Screen ........23 Extended Home Screen ........... 24 Personalizing ............26 Changing the System Language ........26 Setting the Date and Time ..........26 Changing the Ringtone and Notification Sound ....27 Turning System Sounds On/Off ........27 Adjusting Volumes............
  • Page 6 TouchPal Keyboard ............48 Editing Text ..............55 Opening and Switching Apps ........... 56 Using Two Apps in Split-Screen Mode ......57 Uninstalling or Disabling an App ........57 Connecting to Networks and Devices ....59 Connecting to Mobile Networks ........59 Connecting to Wi-Fi ............
  • Page 7 Checking Contact Details ..........90 Adding a New Contact ............90 Setting Up Your Own Profile ..........91 Importing, Exporting, and Sharing Contacts ...... 91 Working With Favorite Contacts ........93 Working With Groups ............94 Searching for a Contact ............ 96 Editing Contacts ...............
  • Page 8 Forwarding a Message ..........107 Deleting Messages or Threads ........108 Changing Message Settings .......... 108 Calendar ............... 109 Viewing Your Calendars and Events ....... 109 Creating an Event ............110 Editing, Deleting or Sharing an Event ......111 Changing Calendar Settings ........... 111 Searching an Event ............
  • Page 9 Opening Gallery ............. 124 Working With Albums ............. 124 Working With Pictures ............ 125 Retouching Your Pictures ..........127 Making a GIF or a Collage..........128 Playing Videos ............... 129 Music ..............130 Copying Music Files to Your Phone ........ 130 Viewing Your Music Library ..........
  • Page 10 FM Radio ............... 144 Downloads..............147 File Manager ..............148 Google Apps ............149 Chrome ................. 149 Drive ................149 Duo ................149 Gmail ................149 Google ................150 Maps ................150 Photos ................150 Play Movies & TV ............150 Play Music ..............
  • Page 11 For Your Safety ............ 172 General Safety ............... 172 Radio Frequency (RF) Energy ........173 FCC Regulations ............175 Hearing Aid Compatibility (HAC) Regulations for Mobile Phones ................176 CTIA Requirements ............178 Distraction ..............180 Product Handling ............180 Electrical Safety .............

  • Page 12: Getting Started

    Getting Started Installing the nano-SIM Card (Included) and a microSDXC Card (Not Included) The nano-SIM card and the microSDXC card can be installed or removed while the phone is turned on. You need to unmount the microSDXC card before removing it. NOTE: Your phone will come with the nano-SIM card already installed.
  • Page 13 Place the nano-SIM card and the microSDXC card on the tray with the gold-colored contacts facing down. Carefully slide the tray back into place. microSDXC card tray nano-SIM card tray...

  • Page 14: Charging The Battery

    You should fully charge the battery as soon as possible. Do not change the built-in rechargeable battery in your phone by yourself. The battery can only be changed by ZTE or a ZTE authorized service provider. WARNINGS! Use only ZTE-approved chargers and USB Type-C™...
  • Page 15 Connect the charger to a standard AC wall outlet. If the phone is on, you’ll see a charging icon, such as , appear in the Status Bar. Disconnect the charger when the battery is fully charged. NOTE: If the battery is extremely low, you may be unable to power on the phone even when it is being charged.

  • Page 16: Extending The Battery Life

    Extending the Battery Life Active applications, screen brightness levels, Bluetooth and Wi-Fi usage and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power: Reduce the screen backlight time. Lower the screen brightness. Turn auto-sync, Wi-Fi, and Bluetooth off when not in use.

  • Page 17: Setting Up Your Phone For The First Time

    Setting Up Your Phone for the First Time When you first power on your phone after you purchase it or reset it to factory settings (see Settings – Personal – Backup & Reset), you will need to set it up before using it. Select the language and then follow the prompts to set up your phone.

  • Page 18: Using The Touch Screen

    notification to open the related app. NOTE: If you have set a fingerprint, an unlock pattern, a PIN, or a password for your phone (see Personalizing – Protecting Your Phone With Screen Locks or Using Your Fingerprint), you’ll need to press your finger against the sensor, draw the pattern, or enter the PIN/password to unlock your screen.
  • Page 19 Pinch – In some apps (such as Maps, web browser, and  Gallery), you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in). Rotate the Screen –...

  • Page 20: Getting To Know Your Phone

    Getting to Know Your Phone Proximity & Light Auxiliary Sensor Microphone Indicator Light Front Camera Earpiece nano-SIM/ microSDXC Card Tray Touch Screen Home Key Recent Apps Key* Back Key*...
  • Page 21 3.5mm Headset Jack Back Camera Flash Fingerprint Volume Up Key Sensor Volume Down Key Power Key Main microphone Charging/USB Type-C™ Port Speaker * You can switch the positions of the Back Key and Recent Apps Key. Press the Home Key > >...
  • Page 22 Key Functions Description Power Key Press and hold to turn Airplane mode on or off, restart, or to power off. Press to change your phone to Sleep mode. Press to wake up your phone. Home Key Press to return to the home screen from any application or screen.

  • Page 23: Getting To Know The Home Screen

    Getting to Know the Home Screen The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Status & Notifications Widget Wallpaper Folder Shortcut Primary...

  • Page 24: Extended Home Screen

    Extended Home Screen The home screen extends beyond the screen width, giving you a lot more space to add more stuff. Simply swipe left or right on the home screen to see the extended panels. You can add or remove home screen panels, or adjust the order.
  • Page 25 NOTE: at the bottom of a home screen thumbnail to set it as the main home screen.

  • Page 26: Personalizing

    Personalizing Changing the System Language 1. Press the Home Key > > Settings > Language & input > Languages. The first language in the list is the default system language. 2. Tap Add a language to add another language to the list. 3.

  • Page 27: Changing The Ringtone And Notification Sound

    To adjust the time zone manually, tap to turn off  Automatic time zone and tap Select time zone to set the correct time zone. To adjust the time format, tap to turn on Use 24-hour  format. Changing the Ringtone and Notification Sound You can quickly customize the default ringtone for incoming calls and the default notification sound.

  • Page 28: Adjusting Volumes

    Adjusting Volumes 1. Press the Home Key > > Settings > Sound. 2. Drag the sliders below Media volume, Alarm volume, Ring volume and Notification volume to adjust the volume for each type of audio. NOTE: You can adjust the media volume when a media application is in use by pressing the Volume Up/Down Key.

  • Page 29: Using Do Not Disturb Mode

    NOTE: To restore normal sound settings, press or hold the Volume Up Key. Using Do Not Disturb Mode You can limit interruptions with Do not disturb mode. This mode silences your phone so that it doesn’t make sounds or vibrate when you don’t want it to.

  • Page 30: Applying New Wallpapers

    1. Press the Home Key > > Settings > Display > Wallpaper. 2. Tap Gallery, Live Wallpapers, Photos or ZTE Lock Screen and select an image or an animation. Some cropping may be needed for Gallery and Photos images. 3. If necessary, tap SET WALLPAPER.

  • Page 31: Setting The Theme

    an image from your Gallery. Setting the Theme 1. Press and hold an empty place on the home screen. 2. Tap Themes. Tap a theme to select it. Setting the Home Screen Transition Effect 1. Press and hold an empty place on the home screen. 2.

  • Page 32: Protecting Your Phone With Screen Locks

    Protecting Your Phone With Screen Locks You can protect your phone by creating a screen lock. When it is enabled, you can press and hold a blank area on the screen, and then draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys.

  • Page 33: Using Your Fingerprint

    notifications and their contents to show when the phone is locked. Then tap DONE. NOTES: Screen lock options are listed in the approximate order of the  strength of their security, starting with None and Long press, which provide no security. A pattern provides minimal security, although it can be more convenient than the stronger options.
  • Page 34 3. Tap REGISTER or Fingerprint > Add fingerprint. 4. Follow the prompts to record the center and the edges of a finger. 5. Tap OK. NOTE: Tap an existing fingerprint record to change its name or delete it. Setting Fingerprint Actions 1.

  • Page 35: Protecting Your Phone With Screen Pinning

    Protecting Your Phone With Screen Pinning You can use the screen pinning feature to keep an app in view, so others cannot switch to other apps or access your personal information. Turning On Screen Pinning 1. Press the Home Key > >...
  • Page 36 Unpinning the Screen 1. To unpin the screen and return to normal use, press and hold the Back Key. 2. If you have asked for the unlock pattern, PIN or password before unpinning the screen, press and hold on the lock screen and draw the pattern or enter the PIN/password.

  • Page 37: Knowing The Basics

    Knowing the Basics Monitoring the Phone Status The Status Bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. Indicators and Icons Indicator Indicator What it means What it means...

  • Page 38: Managing Notifications

    Indicator Indicator What it means What it means Phone microphone off Battery full Battery charging GPS on Wired headset Alarm set connected Managing Notifications Notification Icons The Status Bar at the top of the home screen provides notification icons on the left side. Below are some of the icons you may see.
  • Page 39 Indicator Indicator What it means What it means Call in progress / Call Song playing on hold microSDXC card mounted Opening/Closing the Notification Panel Notifications report the arrival of new messages, calendar events, and alarms, as well as ongoing events. You can open the Notification Panel to view the details of notifications.
  • Page 40 To remove a notification, swipe it left or right.  To remove all non-persistent notifications, tap CLEAR ALL  below all the notifications. To manage notifications you have received, press and hold a  notification, or slide it left or right a small amount and tap and then choose to silence or block the application, or tap MORE SETTINGS to customize more notification settings.

  • Page 41: Managing Shortcuts And Widgets

    To turn on or off settings quickly: 1. Swipe down from the top of the screen twice to open the Quick Settings Panel. 2. To turn on or off a setting, tap its tile. Press and hold certain tiles to access more setting options. For example, press and hold the Wi-Fi tile to open Wi-Fi settings.
  • Page 42 Slide to browse the available applications or widgets. Press and hold a widget or an application icon and drag it to a home screen panel. NOTE: While holding the item, you can drag it to the right edge of the screen to create a new home screen panel and put the item on it.

  • Page 43: Organizing With Folders

    NOTE: Not all widgets or shortcuts supported this function. Organizing With Folders You can create folders on the home screen and add several shortcuts to a folder. You can move or remove folders the same way as moving or removing shortcuts. 1.

  • Page 44: Rearranging The Primary Shortcuts

    To add more shortcuts into the folder, press and hold each shortcut and drag it over the folder before releasing it. To remove a shortcut from a folder, tap the folder to open it. Press and hold the shortcut and drag it to the home screen. NOTE: Tap the folder and then tap the name field to rename the folder.

  • Page 45: Google Keyboard

    Enabling or Disabling Input Methods 1. Press the Home Key > > Settings > Languages & input > Virtual keyboard. 2. Tap Manage keyboards. Tap a keyboard in the list to enable/disable it as an option for entering text. NOTE: Some default input methods may not be disabled. Changing Input Methods 1.
  • Page 46 Tap the alphabetic keys to enter letters. Press and hold some  specific keys to enter associated accented letters or numbers. For example, to enter É, press and hold and the available accented letters and number 3 appear. Then slide to choose É.
  • Page 47 to enter miniature icons, such as expressions,  astrological signs, and animals. to use Google voice typing.  Press and hold to change the input language or set up  the Google Keyboard. Press and hold and then slide to to change to a ...

  • Page 48: Touchpal Keyboard

    End of the word Start of the word NOTES: Tap when you want to. If you want to enter a single letter, go  ahead and tap. Lift your finger at the end of the word. A space is added ...
  • Page 49 The FULL Layout The FULL layout offers an input experience similar to a computer keyboard. The alphabetic keys: Touch the keys to enter letters. Touch a  key and slide if necessary to choose more characters. The shift key: Touch to use uppercase.
  • Page 50 Pre-defined texts: Touch to enter digits, symbols, and  other pre-defined texts. You can touch the arrow keys to turn pages, or touch to go back to the alphabetic keys. Slide up on the space key or touch to enter Emoji and emoticons. The delete key: Touch to delete text before the cursor.
  • Page 51 Touch an alphabetic key repeatedly until the desired letter appears. You can also touch and hold the key and slide left or right to choose the letter or number you need. If word prediction is enabled ( ), just touch the keys once and choose the right word.
  • Page 52 Curve Word Gesture Curve allows you to enter text by moving your finger on the screen from letter to letter to enter each word. To enable and use Curve: 1. On the TouchPal keyboard, touch > Settings > Smart ® input and check Curve - Word gesture.
  • Page 53 Lift your finger at the end of the word. A space is added  automatically when you begin to trace the next word. Wave Sentence Gesture Wave allows you to enter words by dragging candidate words to the space key. To enable and use Wave: 1.
  • Page 54 NOTE: Wave is only available in the Full layout. Google Voice Typing Google voice typing uses the Google voice recognition service to convert speech to text. You must have a data connection on a mobile or Wi-Fi network to use it. 1.

  • Page 55: Editing Text

    3. You can continue entering text or tap an underlined word to change or delete it. NOTE: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter punctuation. Changing Input Method Choose the input method settings by pressing the Home Key > >...

  • Page 56: Opening And Switching Apps

    Opening and Switching Apps Opening an App 1. Press the Home Key > 2. Slide up or down on the screen and tap an app to open it. NOTE: Drag the slider on the right side of the screen to the initial letter of the app you need, or tap the search box at the top to search for apps.

  • Page 57: Using Two Apps In Split-Screen Mode

    Using Two Apps in Split-Screen Mode You can work with two apps at the same time in split-screen mode. NOTE: Some apps may not support split-screen mode. 1. Open the first app you want to use and then press and hold the Recent Apps Key.
  • Page 58 Tap OK to uninstall or disable the app. NOTES: Not all apps cannot be uninstalled or disabled. To find the disabled applications, press the Home Key > > Settings > Apps and tap > Disabled. You can then tap an application and tap ENABLE to enable it.

  • Page 59: Connecting To Networks And Devices

    Connecting to Networks and Devices Connecting to Mobile Networks Controlling Mobile Data Use To enable or disable data access: 1. Press the Home Key > > Settings > Mobile networks > Mobile Data. 2. Slide the Mobile Data switch to enable or disable mobile data use.
  • Page 60 Disabling 2G Network 1. Press the Home Key > > Settings > Mobile networks > Disable 2G. 2. Slide the Disable 2G switch to disable. This setting disables 2G network service on the phone. If 2G network service is disabled, some apps and functions may not work in locations with limited coverage.

  • Page 61: Connecting To Wi-Fi

    Connecting to Wi-Fi Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 300 feet (100 meters), depending on the Wi-Fi router and your surroundings. Turning Wi-Fi On and Connect to a Wi-Fi Network 1.
  • Page 62 Adding a Wi-Fi Network You can add a Wi-Fi network if the network does not broadcast its name (SSID), or add a Wi-Fi network when you are out of range. To connect to a secured network, you first need to get the security details from the network's administrator.
  • Page 63 Connecting to a WPS Network Wi-Fi Protected Setup (WPS) is a feature that makes it easy to add your phone to the access points which support WPS. You can use one of the following methods to connect your phone to a wireless network using WPS. Method one: WPS button (Recommended) 1.

  • Page 64: Using Wi-Fi Direct

    Adjusting Advanced Wi-Fi Settings 1. Press the Home Key > > Settings > Wi-Fi. 2. Tap to adjust the following settings. Network notification: Get notifications in the Status Bar  when Wi-Fi is on and an open network is available. Keep Wi-Fi on during sleep: Choose whether or not to ...
  • Page 65 NOTE: Activating this feature will disconnect your current Wi-Fi network connection. Connect to Another Device via Wi-Fi Direct 1. Press the Home Key > > Settings > Wi-Fi. 2. If Wi-Fi is off, slide the Wi-Fi switch to the On position.

  • Page 66: Connecting To Bluetooth Devices

    Connecting to Bluetooth Devices Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 30 feet (10 meters). The Bluetooth devices must be paired before the communication is performed.
  • Page 67 all available Bluetooth devices in range. Tap > Refresh if you want to scan again. 3. Tap the device you want to pair with. 4. If necessary, confirm that the Bluetooth passkeys are the same between the two devices and tap PAIR. Alternately, enter a Bluetooth passkey and tap PAIR.

  • Page 68: Connecting To Your Computer Via Usb

    2. Select the option for sharing via Bluetooth. The method may vary by application and data type. 3. Tap a Bluetooth device the phone has paired with or wait for it to search for new devices and tap one of them. Receiving Data via Bluetooth 1.

  • Page 69: Using The Microsdxc Card As Portable Or Phone Storage69

    connection modes (such as MTP). You only need to install the driver on the same PC once. NOTE: You can also install the driver on PC by running the executable file in the new CD-ROM drive. ® Media device (MTP): Transfer files on Windows , or use ...
  • Page 70 to keep, you can also set it up as an extension of the phone storage, and this requires formatting that prevents the microSDXC card from working with other devices. CAUTION: As part of the phone storage, the microSDXC card may have data on it that is necessary for some apps to function normally.
  • Page 71 microSDXC card, after which the files CANNOT be retrieved. Setting Up the microSDXC Card as Phone Storage If your microSDXC card is new or doesn't have content you want to keep, you can format the card and use it as part of the phone storage.
  • Page 72 3. Tap Migrate data. 4. Tap MOVE. NOTE: Whenever you move data between the internal storage and the microSDXC card, the destination is used to save new apps and personal data (such as photos and videos) and only the destination is accessible from a computer. To remove the microSDXC card from your phone: If you need to remove the microSDXC card used as phone storage while the phone is on, you must unmount it first.

  • Page 73: Sharing Your Mobile Data Connection

    CAUTION: The formatting procedure erases all the data on the microSDXC card, after which the files CANNOT be retrieved. Sharing Your Mobile Data Connection You can share your phone’s data capabilities through USB tethering or by activating the Wi-Fi hotspot feature to create a mobile hotspot.
  • Page 74 data charges. NOTE: When the portable Wi-Fi hotspot feature is enabled, you cannot use your phone’s Wi-Fi capability to access the Internet. You still remain connected to the Internet via your mobile data network. 1. Press the Home Key > >...

  • Page 75: Connecting To Virtual Private Networks

    Security: Choose a security option, Open (not recommended) or WPA2 PSK (other users can access your hotspot only if they enter the correct password). When you select WPA2 PSK, tap the Password field to edit the security password. Show password: If you have chosen WPA2 PSK security, check or uncheck to show or hide the password.
  • Page 76 NOTE: You need to set a lock screen pattern, PIN, or password before you can use credential storage (VPN). Adding a VPN 1. Press the Home Key > > Settings > More > VPN. 2. Tap and enter the VPN name. 3.

  • Page 77: Phone Calls

    Phone Calls You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually tap it to dial. Placing and Ending Calls Placing a Call by Dialing 1.

  • Page 78: Answering Or Rejecting Calls

     To redial the last call you made, just press the Home Key > > > and tap again. Ending a Call During a call, tap on the screen. Answering or Rejecting Calls When you receive a phone call, the Incoming Call screen opens, displaying the Caller ID or the information about the caller that you've entered in the Contacts app.

  • Page 79: Working With The Call History

    message or edit one to send to the caller. - or - If the screen is unlocked, tap Dismiss to reject the call, or tap MESSAGE REJECT to reject the call and select a preset text message or edit one to send to the caller. NOTE: To edit the preset text response from within the Phone app, tap >...
  • Page 80 3. Tap on the contact information tab. 4. To add the number to an existing contact, tap a contact in the list. To add a new contact, tap Create new contact. Taking Other Actions on a Call History Entry 1. Open the call history. 2.

  • Page 81: Calling Your Contacts

    Calling Your Contacts 1. Press the Home Key > . Your favorite contacts and frequently called contacts are displayed in the FAVORITES tab. 2. Tap a contact to place the call, or tap the CONTACTS tab and then tap beside a contact to make a call. Checking Voicemail If you have set the phone to divert calls to voicemail, callers can leave voicemail messages when they cannot reach you.

  • Page 82: Managing Multi-Party Calls

    (for example, the PIN for your voicemail or bank account) during the call. to put the call on hold when this option is available. to turn the speaker on or off. to mute or unmute your microphone. to make another call separately from the first call, which is put on hold.
  • Page 83 Switching Between Current Calls When you’re on a call, your phone screen informs you that another call is coming in and displays the caller ID. To respond to an incoming call while you’re on a call: Tap Answer or Hold current and answer to answer the call. This puts the first caller on hold and answers the second call.

  • Page 84: Adjusting Your Call Settings

    Adjusting Your Call Settings You can configure a number of settings for the Phone application. NOTE: Some call options are displayed only when these features are available, and some features need network support and may result in additional charges. Please contact your service provider for more information.
  • Page 85 dial pad keys. Setting Options for Answering and Ending Calls When enabled, these options allow you to end a call by pressing the Power/Lock Key or make the phone vibrate when a call is answered. 1. Press the Home Key > >...
  • Page 86 2. Tap a text message to edit it. 3. Tap OK to save the message. Setting Voicemail 1. Press the Home Key > > > Settings > Call settings. 2. Tap Voicemail to configure voicemail settings. Tap Service to select the voicemail service provider. Your ...
  • Page 87 nano-SIM card locked. Contact the service provider for assistance. Forwarding Incoming Calls The call forwarding feature allows you to forward your incoming calls to another phone number. 1. Press the Home Key > > > Settings > Call settings > Call forwarding.
  • Page 88 Setting Call Blocking You can add numbers to the blocked numbers list to filter out calls and messages from these numbers. 1. Press the Home Key > > > Settings > Call blocking. 2. Tap ADD A NUMBER. 3. Enter the phone number or select one from the contacts. 4.
  • Page 89 TTY HCO: Users who can hear, but cannot talk, may use  this mode to listen to conversation of the other party, and respond via text messages. TTY VCO: Users who can talk, but cannot hear, may use  this mode to talk through the phone and receive responses via text messages.

  • Page 90: Contacts

    Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, press the Home Key > Contacts. From there, you can tap the tabs to quickly switch to favorite contacts and contact groups.

  • Page 91: Setting Up Your Own Profile

    contact type. If a sync account is selected, the contacts will be synced automatically with your account online. to save the contact. Setting Up Your Own Profile You can create your own name card in your phone. Press the Home Key > Contacts > CONTACTS. Tap Set up my profile.
  • Page 92 Importing Contacts From the Phone Storage or microSDXC Card 1. Press the Home Key > Contacts. 2. Tap > Import/Export > Import from storage. 3. If prompted, choose to import one, multiple, or all vCard files, and then tap OK. 4.

  • Page 93: Working With Favorite Contacts

    Exporting Contacts to the nano-SIM Card 1. Press the Home Key > Contacts. 2. Tap > Import/Export > Export to SIM card. 3. Check the contacts you need and then tap Sharing Contacts 1. Press the Home Key > Contacts > CONTACTS. 2.

  • Page 94: Working With Groups

    Removing a Contact From Favorites 1. Press the Home Key > Contacts > FAVORITES. 2. Tap a favorite contact and then tap Working With Groups Viewing Your Contact Groups Press the Home Key > Contacts > GROUPS. Scroll through the list to view the preset groups and any groups you have created.
  • Page 95 If necessary, tap the field below RINGTONE and NOTIFICATION RINGTONE to set a special ringtone for incoming calls and messages from the group members. to save the group. Deleting a Group Press the Home Key > Contacts > GROUPS. Tap a group and then tap >...

  • Page 96: Searching For A Contact

    Searching for a Contact 1. Press the Home Key > Contacts and then tap search. 2. Input the contact name or any information the contact has to search for it. The contacts matched will be listed. Editing Contacts Editing Contact Details 1.
  • Page 97 Joining Duplicate Contacts As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the Contacts list. 1. Press the Home Key > Contacts > CONTACTS. 2.

  • Page 98: Web Accounts

    Web Accounts Adding or Removing Accounts You can add multiple Google accounts and Microsoft Exchange ® ActiveSync accounts. You may also add other kinds of accounts, depending on the apps installed on your phone. Adding an Account 1. Press the Home Key > >...

  • Page 99: Configuring Account Sync

    2. Tap the account category and then tap the account you’d like to remove. 3. Tap > Remove account > REMOVE ACCOUNT. Configuring Account Sync Configuring Auto Sync Setting 1. Press the Home Key > > Settings > Accounts. 2. Tap and check or uncheck Auto-sync data to enable or disable automatic sync.
  • Page 100 Changing an Account’s Sync Settings 1. Press the Home Key > > Settings > Accounts. 2. Tap the account category and then the account. The Sync screen appears, showing a list of information the account can sync. 3. When Auto-sync is enabled, switch the items on or off as you need.

  • Page 101: Email

    Email Press the Home Key > > . Use it to read and send emails from Microsoft Exchange ActiveSync, Gmail, Hotmail, ® Yahoo! , and more. Setting Up the First Email Account 1. Press the Home Key > > 2. Select an email server, and then enter the email address and password.

  • Page 102: Writing And Sending An Email

    Writing and Sending an Email 1. Open your email Inbox and tap NOTE: If you have more than one email account added on the phone, tap the sender line to select the account you want to use for sending the message. 2.

  • Page 103: Marking An Email As Unread

    To reply to the sender, tap  To reply to the sender and all recipients of the original  email, tap To forward the email, tap  3. Edit your message and tap Marking an Email as Unread You can return a read email to the unread state - for example, to remind yourself to read it again later.

  • Page 104: Adding And Editing Email Accounts

    NOTE: If you accidentally delete an email, tap UNDO to retrieve Adding and Editing Email Accounts Adding an Email Account After setting up your first email account (see Email – Setting Up the First Email Account), you can add more email accounts and manage them separately.

  • Page 105: Changing General Email Settings

    Changing General Email Settings General settings apply to all email accounts you add. 1. Open the Email app. 2. Tap > Settings > General settings. 3. Make the changes and tap or press the Back Key when you’re finished.

  • Page 106: Messaging

    Messaging You can use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Opening the Messaging Screen Press the Home Key > The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread.

  • Page 107: Replying To A Message

    message. 5. Tap NOTES: You can also include email addresses as recipients for multimedia messages. Do not add any attachment if you want to send a text message. Otherwise you may be charged for a multimedia message. Replying to a Message Messages you receive are appended to existing threads of the same number.

  • Page 108: Deleting Messages Or Threads

    4. Enter a recipient for the message and edit the content if you want. 5. Tap Deleting Messages or Threads Deleting Messages in a Thread 1. On the Messaging screen, tap a thread. 2. Tap and hold the message you want to delete. 3.

  • Page 109: Calendar

    Calendar Calendar on the phone works with the web-based Google Calendar™ service for creating and managing events, meetings and appointments. It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone. To open Calendar, press the Home Key > >...

  • Page 110: Creating An Event

    In Month view, swipe horizontally to see earlier months and later months. In Week or Day view, swipe horizontally to see earlier weeks/days and later weeks/days. When you are viewing earlier or later days, weeks, or months, tap the date icon at the top right to quickly switch to today. >...

  • Page 111: Editing, Deleting Or Sharing An Event

    of an existing event. Just open the event details screen and tap > Copy. Then edit the new event information and tap SAVE. Editing, Deleting or Sharing an Event 1. Find the event you want to edit, delete or share. 2.

  • Page 112: Searching An Event

    also choose event reminder settings such as notification sound, vibration, default reminder time, and more. Searching an Event > Search event and then type the event in the Search field, or tap to speak out the event you want to search.

  • Page 113: Web Browser

    Web Browser Use Browser to view web pages and search for information. Opening the Browser Press the Home Key > > to launch the web browser. The browser also opens when you tap a web link - for example, in an email or a text message. 1.

  • Page 114: Using Multiple Browser Windows

    Using Multiple Browser Windows You can open several web pages at the same time (one page in each window) and switch between them freely. Opening a New Browser Window at the top of the screen, and then tap +ADD. A new browser window opens and the home page is loaded.

  • Page 115: Using Bookmarks

    Using Bookmarks To add a bookmark: 1. Tap > Add to bookmark. 2. Type the title and the URL of the bookmark in the fields, and select the folder to contain the bookmark. 3. Tap SAVE BOOKMARK. To open a bookmark: 1.

  • Page 116: Clearing Browsing History

    Clearing Browsing History 1. Tap > History tab. 2. Tap Clear browser data to browsing history.. NOTE: You can tap > New incognito tab to turn on the feature to make the later browsing history unrecorded. Changing Browser Settings You can configure a number of settings to customize the way you browse the web, including several that you can use to control your privacy.

  • Page 117: Camera

    Camera You can take photos and record videos. Photos and videos are stored on the microSDXC card, if you have installed one, or to the phone’s internal storage. You can copy them to your computer or access them in the Gallery app. Capturing a Photo 1.
  • Page 118 Number Function Switch between the front and back cameras. Set a time delay before the camera takes a picture automatically after you tap the shutter icon. Turn on or off the High-Dynamic Range (HDR) feature, only available for the back camera. Change the flash setting, only available for the back camera.

  • Page 119: Using Manual Camera Mode

    Number Function Use special photo or video camera modes including Panorama, Multi exposure, and Timelapse.(only available for the back camera). WARNING! Keep a safe distance when using the flash. Do not point the flash towards the eyes of people or animals. NOTES: You can pinch or spread your fingers on the screen to zoom in or out before taking a picture.

  • Page 120: Using Other Camera Modes

    want to focus on. Press and hold it to lock the focus. Drag the yellow square to any area on the screen where  you want the camera to meter exposure so as to adjust the photo brightness. Press and hold the square to lock exposure.
  • Page 121 2. Aim the camera at the subject and make any necessary adjustments. You can tap any area on the screen that you want the camcorder to focus on before and during recording. 3. Tap to start recording. You can tap to pause or resume recording, or tap to save the frame as a photo.

  • Page 122: Customizing Camera And Video Settings

    Customizing Camera and Video Settings Before capturing a photo or a video, you can tap to open the following options. NOTE: Some camera and video options will change in different camera modes. Resolution: (front and rear camera) Set the image size for your photo.
  • Page 123 Volume Key for the Camera app: Take photo, Zoom, or Volume. Auto review: Select the time to review the photo automatically. Anti-banding: Set the anti-banding value to avoid stripes on the screen when you take pictures or record videos of TV or computer screens.

  • Page 124: Gallery

    Gallery Opening Gallery Press the Home Key > > Gallery to view albums of your pictures and videos. Working With Albums When you open Gallery, all pictures and videos on your phone are displayed. Tap Photos/Albums to select view mode. Photos displays contents in chronological order and Album displays in a number of albums.

  • Page 125: Working With Pictures

    Deleting Albums, Pictures, or Videos: 1. Press and hold an item in the Albums view to select an album, or after you open an album, to select a picture or a video. 2. Tap more items that you want to delete. 3.
  • Page 126 Number Function Tap to return to the album, where all its contents are displayed in a grid. Share the picture. Delete the picture. Edit the picture.

  • Page 127: Retouching Your Pictures

    Number Function View more options, such as rename, and print. NOTES: Pinch a picture or video to make it smaller. You'll then see a filmstrip-style view of all your pictures and videos in a row. Swipe left or right to scan through them all. You can delete a picture or video by tapping >...

  • Page 128: Making A Gif Or A Collage

    Adjust exposure, contrast, sharpness, and other colour options. Adjust color of the picture. Select a color and draw anything on the picture, or add some text or mosaics to the picture and adjust the effect. to keep the change or tap to cancel it.

  • Page 129: Playing Videos

    GIF. To make a collage, tap 2 to 9 pictures.  The pictures you tapped are displayed along the bottom. to remove the pictures you do not want. 9. Tap Next. The GIF or collage is displayed. 10. Tap the options along the bottom to adjust the final picture. For GIF, you can adjust the speed, order and size, or tap ...

  • Page 130: Music

    Music Press the Home Key > > Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and more. Copying Music Files to Your Phone Before using Music, you need to copy or download audio files to your phone.

  • Page 131: Viewing Your Music Library

    Receiving via Wi-Fi Direct You can receive music files from other devices via Wi-Fi Direct. ( see Connecting to Networks and Devices – Connecting to Wi-Fi – Using Wi-Fi Direct). Viewing Your Music Library Press the Home Key > > Music, and your music library is displayed.

  • Page 132: Setting A Song As The Default Ringtone

    Setting a Song as the Default Ringtone The song will be used as the ringtone for all incoming calls, except those from coshidentacts to whom you have assigned special ringtones to (see Contacts – Editing Contacts – Setting a Ringtone for a Contact). 1.
  • Page 133 Number Function Return to the music library. Album artwork (if available). Slide left/right to switch to the next/previous song in the playlist.
  • Page 134 Number Function Open the Dolby Audio app to adjust the sound effect. Check the track information. Turn shuffle on or off. Playback control: Skip songs or pause and resume playback. Drag the progress bar to jump to any part of the track.

  • Page 135: Managing Playlists

    Managing Playlists Create playlists to organize your music files into sets of songs, so that you can play the songs you like in the order you prefer.  > Add to playlist next to a song to add it to a playlist or create a new playlist.

  • Page 136: Video Player

    Video Player Use the Video Player app to manage your video library and to watch videos. Opening the Video Library Press the Home Key > > Video Player to view your video library. Swipe up or down to find the video you want. You can also tap to search for video files, or tap >...
  • Page 137 Number Function Return to the video library list. Change the video ratio (fit to screen).

  • Page 138: Managing Video Files

    Number Function Playback control: Skip videos or pause and resume playback. Drag the slider to jump to any part of the video. Rotate the video. Share, trim, or delete the video, or configure player settings. Hide video playback controls and lock the touch screen.
  • Page 139 3. Tap > OK. Sharing Videos 1. In the video library, tap > Multi-Select, or press and hold a video. 2. Tap the videos you want to share. 3. Tap and select how you want to share them. Trimming a Video 1.

  • Page 140: Sound Recorder

    Sound Recorder Sound Recorder enables you to record voice memos and listen to them whenever you like. Recording a Voice Memo 1. Press the Home Key > > Sound Recorder. 2. Tap to turn on or off high quality recording. 3.
  • Page 141 phone ringtone or notification ringtone.

  • Page 142: More Apps

    More Apps Backup & Restore Touch the Home Key > > Backup & Restore. You can back up your user data, such as contacts and messages, and installed applications to the memory card regularly. If the data get lost, restore it from the memory card. Touch >...
  • Page 143 Setting a New Alarm 1. Open the Clock app and tap 2. Tap a default alarm to configure it, or tap at the bottom of the screen to create a new alarm. 3. Set up the alarm options, such as time, alarm days, snooze, alarm ringtone, and label.

  • Page 144: Dolby Audio

    Using Stopwatch and Countdown 1. Open the Clock app and tap 2. Stopwatch allows you to record lap times, while countdown allows you to set a time and count down to zero. Dolby Audio Press the Home Key > > Dolby Audio to select or customize a Dolby profile.
  • Page 145 Scanning and Saving Channels Plug in a wired headset. From the home screen, tap > FM Radio. > Scan > OK. Your phone scans for all available channels and saves them to the All channels list. NOTE: When you open the FM Radio app for the first time, it will automatically scan for channels and show the All channels list.
  • Page 146 NOTES:  to add the first channel to favorites, which will be listed at the bottom of the FM Radio main screen. Tap to add more channels to favorites. Favorite channels are accessible from the FM Radio main screen. When more than four channels have been added to the favorites list, slide up to view all favorite channels.

  • Page 147: Downloads

    Turning Off FM Radio Turning Off Automatically From the FM Radio main screen, tap > Sleep Timer and select the time you want to turn off the radio. A countdown clock will appear and the radio will be turned off when the clock reaches 0:00.

  • Page 148: File Manager

    File Manager Quickly access all of your images, videos, audio clips, and other types of files on your phone storage and the microSDXC card. Press the Home Key > > File Manager. Tap CATEGORY to find the file you need by category, or tap LOCAL to browse folders and files.

  • Page 149: Google Apps

    Google Apps NOTE: Some Google services may not be available in your region. Chrome Use the Chrome app to browse the Internet and get your bookmarks, browsing history, and more synced with your Google account. Drive Store files on Google servers for free after you sign in to your Google account.

  • Page 150: Google

    Google Use Google search or get information when you need it with Google Now. Maps Find your place and find your way in the world. Photos Manage photos on the phone and your Google account. Play Movies & TV Purchase, download and watch movies and TV shows. Play Music Play music on the phone and on your Google account.

  • Page 151: Voice Search

    Voice Search Search for information with your voice. YouTube Watch video clips from YouTube.com, or upload your own and share with the world.

  • Page 152: Settings

    Settings Press the Home Key > > Settings. Settings contains most of the tools for customizing and configuring your phone. At the top of the Settings screen, you can see setting suggestions. Tap to check or customize the recommended settings. You can also swipe right from the left edge of most setting screens to access the main settings quickly without going back to the main settings screen by screen.
  • Page 153 Mobile Hotspot Share your phone’s mobile data connection with other devices via Wi-Fi (see Connecting to Networks and Devices – Sharing Your Mobile Data Connection). Data Usage Check and manage mobile data use. You can view and restrict Wi-Fi data usage as well. ...
  • Page 154 networks for large downloads to avoid high mobile data bills. NOTE: The data usage is measured by your phone, and your carrier’s data usage accounting may differ. Airplane Mode In the Settings app, tap More > Airplane mode to turn airplane mode on or off.

  • Page 155: Device

    Network Settings Reset In the Settings app, tap More > Network settings reset > RESET SETTINGS to reset all network settings, including Wi-Fi, mobile networks, and Bluetooth. Device Display Brightness level: Set the brightness of the display.  Adaptive brightness: Automatically adjust screen ...
  • Page 156 Font size: Set the font size of the text on the screen.  Display size: Adjust the display size of items including fonts,  icons and images on the screen. When device is rotated: Select whether the screen  contents should rotate when the phone is rotated. Pulse notification light: Flash the indicator light beneath ...
  • Page 157 Personalizing – Turning System Sounds On/Off). Apps Press the Home Key > > Settings > Apps to see apps installed on your phone and manage them. > Show system/Hide system to show/hide system apps in the list. > Reset app preferences to reset all preferences. (You will not lose app data, but app preferences will be restored to default.) to configure apps.
  • Page 158 and clear defaults. Battery: Check the battery use details of the app since last  full charge. Memory: Check how much memory has been used by the  app. Draw over other apps: Allow the app to display on top of ...
  • Page 159 Battery View remaining battery power, check which items have been using the battery, and optimize battery use. Tap an app or service to adjust its settings in order to save  battery life. For example, tap Screen > Reduce the screen brightness and/or screen timeout to change screen brightness and sleep.

  • Page 160: Personal

    Connect to PC Select your USB connection mode between your phone and PC (see Connecting to Networks and Devices – Connecting to Your Computer via USB – Connecting Your Phone to a Computer via USB). Personal Location Activate location services to determine your location. To use location-related applications, such as finding your location on Google Maps, you must have location services turned on on your phone.
  • Page 161 Security Screen lock: Lock the screen with long press, pattern, PIN,  or password (see Personalizing – Protecting Your Phone With Screen Locks). beside Screen lock to set the following options. Automatically lock: Set the time needed for the lock ...
  • Page 162 Encrypt phone: Your phone is already encrypted.  Set up SIM card lock:  Lock SIM card: Activate or deactivate the PIN lock to require PIN before accessing the nano-SIM card. Change SIM PIN: Change the PIN used to access the nano-SIM card.
  • Page 163 Screen pinning: Keep a screen of your choice in view so  that others cannot switch to other apps and access personal information (see Personalizing – Protecting Your Phone With Screen Pinning). Apps with usage access: Turn on or off some apps’ ...
  • Page 164 Methods). Text-to-speech output: Select the speech synthesis  engine or change its settings, set speech rate and pinch, play a brief sample of the speech synthesizer, and check whether the text-to-speech output feature supports the current system language. Pointer speed: Select how fast the pointer/mouse should ...

  • Page 165: System

    System Date and Time Set date, time, time zone, and how time is displayed. You can also use network-provided data (see Personalizing – Setting the Date and Time). Accessibility Configure the system accessibility options and accessibility plug-ins on your phone, such as using Color inversion or Font size for users with sight problems.

  • Page 166: Upgrading The Phone Software

    3. Use your PC to download an upgrade package to your microSDXC card and install it to your phone from the card. NOTE: Visit the ZTE official handset service support website (https://www.ztedevice.com/support) and click your country or region to learn more about the above upgrade methods, as well...

  • Page 167: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible Causes Possible Solution...
  • Page 168 Problem Possible Causes Possible Solution End the call and dial Poor network link quality again. You may be on the part of your switched to a service provider. better-quality network link or phone line. Echo or noise End the call and dial again.
  • Page 169 Problem Possible Causes Possible Solution The standby time is related to your service provider system configuration. The same If you are located in an phone used with area where signaling is different service weak, temporarily power providers’ systems will off the phone. not provide exactly the same length of standby time.
  • Page 170 Problem Possible Causes Possible Solution Cannot turn Battery power has been Recharge the phone’s your phone depleted. battery. The nano-SIM card has Take the nano-SIM card malfunctioned or is to your service provider damaged. for testing. nano-SIM The nano-SIM card is Insert the nano-SIM card error inserted improperly.
  • Page 171 Problem Possible Causes Possible Solution See Phone Calls – You have activated the Adjusting Your Call Call barring feature. Settings – Barring Cannot Certain Calls. make Disable this feature. See outgoing You have activated the Phone Calls – Adjusting calls Fixed Dialing Numbers Your Call Settings –...

  • Page 172: For Your Safety

    For Your Safety General Safety Don’t make or receive Don’t use at gas handheld calls while driving. Never text stations. while driving. Keep your phone at Your phone may least 15 mm away produce a bright or from your body while flashing light.

  • Page 173: Radio Frequency (Rf) Energy

    Keep away from Avoid contact with pacemakers and other liquids. Keep your electronic medical phone dry. devices. Power off when asked Don’t take your phone to in hospitals and apart. medical facilities. Power off when told to Only use approved in aircrafts and accessories.
  • Page 174 FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: SRQ-Z965. For this device, the highest reported SAR value for usage against the head is 0.72 W/kg, and for usage near the body is 1.12 W/kg.

  • Page 175: Fcc Regulations

    SAR compliance for body-worn operation is based on a separation distance of 15 mm between the unit and the human body. Carry this device at least 15 mm away from your body to ensure RF exposure level compliant or lower to the reported level.

  • Page 176: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

    These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 177 energy emitted by the phone's antenna, backlight, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011). While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.

  • Page 178: Ctia Requirements

    M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch”...
  • Page 179 liquids, expose to fire, explosion or other hazard.  Only use the battery for the system for which it is specified.  Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725.

  • Page 180: Distraction

    completed the USB-IF compliance program. Distraction Driving Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands free kit) can cause distraction and lead to an accident.
  • Page 181  Keep the screen and camera lens clean. Unclean screen or camera lens may slow down the phone's reaction to your operations or lower image quality.  Clean your phone and its accessories with a soft material such as cleaning cloth for eyeglass lenses. Do not use alcohol or other corrosive substances for cleaning or allow them to get inside.
  • Page 182  Please check local regulations for disposal of electronic products.  Do not carry your phone in your back pocket as it could break when you sit down. Small Children Do not leave your phone and its accessories within the reach of small children or allow them to play with it.
  • Page 183 Air Bags Do not place a phone in the area over an air bag or in the air bag deployment area as an airbag inflates with great force and serious injury could result. Store the phone safely before driving your vehicle. Seizures/Blackouts The phone can produce a bright or flashing light.

  • Page 184: Electrical Safety

    Emergency Calls This phone, like any other wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you should not rely solely on any wireless phone for emergency communications. Loud Noise This phone is capable of producing loud noises, which may damage your hearing.

  • Page 185: Radio Frequency Interference

    the vehicle electrical system. Faulty and Damaged Products Do not attempt to disassemble the phone or its accessories. Only qualified personnel can service or repair the phone or its accessories. If your phone (or its accessories) has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center.
  • Page 186 Hearing Aids People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source.

  • Page 187: Explosive Environments

    Explosive Environments Petrol Stations and Explosive Atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment. Areas with potentially explosive atmospheres include fuelling areas, below decks on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.

  • Page 188: Specifications

    Specifications Handset specifications are shown in the following table. Operating system Android 7.1.1 Handset standards VoLTE Cat4/HSPA+ Cat14 Dimensions 56.14" x 3.05" x 0.35" Weight 5.43 oz. (with battery) Display 5.5" TFT 720x1280 Camera 13MP AF + 5MP FF Internal memory 2GB RAM + 16GB EMMC Removable memory Supports microSDXC card up to 128...

  • Page 189: Warranty

    Warranty ZTE offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship for a period that expires one year from...

  • Page 190: Limited Warranty

    ZTE. LIMITED WARRANTY The following Consumer Limited Warranty terms are standard across all ZTE products. Please consult your product's user guide for additional limited...

  • Page 191: Consumer Limited Warranty

    Consumer limited warranty ZTE (“Seller”) offers you a limited warranty that the enclosed product or products (the “Product”) will be free from defects in material and workmanship for a period that expires one year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from a supplier authorized by the Seller.
  • Page 192 This limited warranty does not cover and is void with respect to the following: (i) any Product that has been improperly installed, repaired, maintained or modified; (ii) any Product that has been subjected to misuse (including any Product used in conjunction with hardware electrically or mechanically incompatible or used with accessories not approved by Seller), abuse, accident, physical damage, abnormal operation, improper handling,...
  • Page 193 FORESEEABLE OR UNFORESEEABLE OF ANY KIND WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, UNANTICIPATED BENEFITS OR REVENUE, ANTICIPATED PROFITS ARISING OUT OF USE OF OR INABILITY TO USE ANY PRODUCT (FOR EXAMPLE, WASTED AIRTIME CHARGES DUE TO THE MALFUNCTION OF A PRODUCT) OR CONTRIBUTION OR INDEMNITY IN RESPECT OF ANY CLAIM RELATED TO A PRODUCT.

  • Page 194: How To Get Warranty Service

    1-877-817-1759, 1-212-444-0502, or return to the point of sale for the products. The retailer can return the units to a ZTE authorized service center in the US for repair service. Important: Please provide warranty information (proof of purchase) to ZTE in order to receive warranty service at no charge.

  • Page 195: Other Warranty Programs

    Other warranty programs You may have other warranty programs with your purchase, such as warranty exchange. If so, please refer to the equipment package or the original point of sale.

Table of Contents