Table of Contents

Advertisement

Quick Links

Z963VL
User Manual
1

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Z963VL and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Zte Z963VL

  • Page 1 Z963VL User Manual...
  • Page 2 About This Manual Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2016 ZTE CORPORATION All rights reserved.
  • Page 3 LTE is a trademark of ETSI. ® The Bluetooth trademark and logos are owned by the Bluetooth SIG, Inc. and any use of such trademarks by ZTE Corporation is under license. microSDXC Logo is a trademark of SD-3C, LLC. ®...
  • Page 4 Version No.: R1.0 Edition Time: December 7, 2015 Manual No. :...
  • Page 5: Table Of Contents

    Contents Getting Started ............12 Knowing the Keys ............14 Installing the nano-SIM Card/microSD Card ..... 15 Charging the Battery ............16 Extending the Battery Life ..........18 Powering On/Off .............. 18 Setting Up for the First Time ..........18 Locking/Unlocking the Screen and Keys ......
  • Page 6 Protecting Your Phone With Screen Pinning ..... 34 Knowing the Basics ..........36 Monitoring the Phone Status ..........36 Managing Notifications ............. 36 Managing Shortcuts and Widgets ........40 Organizing With Folders ..........41 Rearranging the Primary Shortcuts ........42 Entering Text ..............
  • Page 7 Managing Multi-party Calls ..........68 Adjusting Your Call Settings ..........70 Contacts ..............77 Checking Contact Details ..........77 Adding a New Contact ............77 Setting Up Your Own Profile ..........78 Importing, Exporting, and Sharing Contacts ...... 78 Working With Favorite Contacts ........81 Working With Groups ............
  • Page 8 Replying to a Message ............ 95 Forwarding a Message ............ 96 Copying a Message ............96 Changing Message Settings ..........96 Calendar ..............97 Viewing Your Calendars and Events ......... 97 Creating an Event ............98 Editing or Deleting an Event ..........99 Changing Calendar Settings ..........
  • Page 9 Working With Pictures ............ 113 Retouching Your Pictures ..........115 Making a GIF Picture or a Collage ........116 Playing Videos ............... 117 Music ..............118 Copying Music Files to Your Phone ........ 118 Viewing Your Music Library ..........119 Setting a Song as the Default Ringtone ......
  • Page 10 Google Play™ Store ..........133 Browsing and Searching for Apps ........133 Downloading and Installing Apps ........133 Creating a Google Wallet™ Account ......134 Managing Your Downloads ..........135 Settings ..............136 General Settings ............136 Wireless and Networks ..........140 Device ................
  • Page 11 CTIA Requirements ............167 Radio Frequency Interference ........169 Explosive Environments ..........170 Specifications ............172...
  • Page 12: Getting Started

    Getting Started Proximity & Earpiece light sensor camera Front camera nano-SIM / microSDXC card tray Home screen camera Recent apps key Back key Home key...
  • Page 13 Headset jack Dual-lens Auxiliary microphone camera Flash Volume up key Volume down Power key Home Key Main microphone Speaker Charging/USB Type-C jack...
  • Page 14: Knowing The Keys

    Knowing the Keys Function  Power key Press and hold to turn on or off airplane mode, power off or restart the phone.  Press to turn off or on the screen display.  Home key Touch to return to the home screen. ...
  • Page 15: Installing The Nano-Sim Card/Microsd Card

    Installing the nano-SIM Card /microSDXC Card The nano-SIM card, and the microSDXC card can be installed or removed while the phone is turned on. You need to unmount the microSDXC card before removing it. WARNING! To avoid damage to the phone, do not use any non-standard nano-SIM card cut from a card.
  • Page 16: Charging The Battery

    You should fully charge the battery as soon as possible. WARNING! Use only ZTE-approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode.
  • Page 17 2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as appear in the status bar. 3. Disconnect the charger when the battery is fully charged. NOTE: If the battery is extremely low, you may be unable to power on the phone even when it is being charged.
  • Page 18: Extending The Battery Life

    Extending the Battery Life Active applications, screen brightness levels, Bluetooth and Wi-Fi usage and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power:  Reduce the screen backlight time.  Lower the screen brightness. ...
  • Page 19: Locking/Unlocking The Screen And Keys

    2. Touch 3. Follow the prompts to Select Wi-Fi, set Date & time, type your Name, set screen lock to protect your phone, set notification settings, and check Google services. Locking/Unlocking the Screen and Keys Your phone allows you to quickly lock the screen and keys (put the phone to sleep mode) when not in use and to turn the screen back on and unlock it when you need it.
  • Page 20: Using The Touch Screen

    2. Touch and hold any blank area of the screen. - or - On the blank area of the screen, touch and hold at the bottom right of the screen to open the Camera app. - or - Touch a notification twice consecutively to open the related app.
  • Page 21  Touch and Hold To open the available options for an item (for example, a message or link in a web page), touch and hold the item.  Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
  • Page 22  Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
  • Page 23  Pinch In some apps (such as Maps, Browser, and Gallery), you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in). ...
  • Page 24: Getting To Know The Home Screen

    Getting to Know the Home Screen The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding shortcuts, folders, widgets, and more. Status bar Widget Home screen Folder Shortcut Primary shortcuts...
  • Page 25 Extended Home Screen Panels Your home screen is extendable, providing more space for shortcuts, widgets, and more. Simply swipe left or right on the home screen to see the extended panels. You can add or remove home screen panels, or adjust their order. To add a new home screen panel: 1.
  • Page 26 To adjust the order of a home screen panel: 1. Touch and hold an empty area of the home screen and slide left or right to view the home screen thumbnails. 2. Touch and hold a thumbnail and drag it left or right to the place you need.
  • Page 27: Personalizing

    Personalizing Changing the System Language 1. Touch the Home key > > Settings > Language & input > Language. 2. Select the language you need. Setting the Date and Time 1. Touch the Home key > > Settings > Date & time. 2.
  • Page 28: Changing Ringtone And Notification Sound

    Changing Ringtone and Notification Sound You can customize the default ringtone for incoming calls and the default notification sound. 1. Touch the Home key > > Settings > Sound & notifications. 2. Touch Phone ringtone or Default notification ringtone. 3. Select the ringtone you want to use and touch OK. NOTE: Set a Ringtone for a Contact for how to assign a special...
  • Page 29: Switching To Silent Mode

    each type of audio. NOTE: You can adjust the volume levels any time by pressing the Volume up key or Volume down key. Then touch and drag a volume slider. Switching to Silent Mode You can set the phone to silent mode by using one of the following methods.
  • Page 30: Applying New Wallpapers

    NOTE: In addition to silent mode and vibration, you can also allow priority apps to send out notifications when you switch the phone to priority interruption mode. Applying New Wallpapers You can set the wallpaper for the home screen and lock screen. 1.
  • Page 31: Setting The Theme

    settings screen to turn the feature on or off. NOTE: You can also use the Quick Settings to manage the screen brightness. See Use Quick Settings. Setting the Theme 1. Touch and hold an empty place on the home screen. 2.
  • Page 32: Protecting Your Phone With Encryption

    1. Touch the Home key > > Settings > Security > Screen lock. 2. Touch None, Long press, Pattern, PIN or Password. Touch None to disable the screen lock.  Touch Long press to enable screen lock and allow  unlock with a ‘touch and hold’...
  • Page 33 stolen, and may be required or recommended in some organizations. Consult your system administrator before turning it on. In many cases the PIN or password you set for encryption is controlled by the system administrator. Before turning on encryption, prepare as follows: Set a lock screen PIN or password.
  • Page 34: Protecting Your Phone With Screen Pinning

    When encryption is completed, you're prompted to enter your PIN or password. Subsequently, you must enter your PIN or password each time you power on your phone in order to decrypt it. Protecting Your Phone With Screen Pinning You can use the screen pinning feature to keep an app in view, so others cannot switch to other apps or access your personal information.
  • Page 35 Unpin the Screen To unpin the screen and return to normal use, touch and hold the Recent apps key. If you have checked Ask for unlock pattern/PIN/password before unpinning when turning on screen pinning, swipe up on the lock screen and draw the pattern or enter the PIN/password.
  • Page 36: Knowing The Basics

    Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. No signal 3G connected Signal strength 4G LTE connected Silent mode...
  • Page 37 New SMS Upcoming event New MMS New Wi-Fi network detected New message(s) Downloading data from the Email app New message(s) Sending data from the Gmail app Missed call Updates available Call in progress USB connected Wired headset connected Song playing Open/Close the Notification Panel Notifications report the arrival of new messages, calendar events, and alarms, as well as ongoing events, such as when...
  • Page 38 remove the notifications. The notification panel also supports expandable notifications that let you perform additional actions right from the notification itself.  To respond to a notification, just touch it.  Slide down with one finger to expand certain notifications. You can also swipe two fingers vertically or pinch-zoom to expand or collapse certain notifications.
  • Page 39 the following Quick Settings on the screen.  Location: Touch to turn on or off the GPS function. Touch and hold to open the Location settings. See Location.  Airplane: Touch to turn on or off airplane mode.  Flashlight: Touch to turn on or off the flash. ...
  • Page 40: Managing Shortcuts And Widgets

    Managing Shortcuts and Widgets Add Shortcuts and Widgets 1. Touch the Home key > - or - To add widgets, touch and hold an empty area of the home screen and select Widgets. 2. Slide left or right to browse the available applications or widgets.
  • Page 41: Organizing With Folders

    panels are automatically deleted. Adjust Widget Size 1. Touch and hold a widget on the home screen and then release it. 2. An outline appears around the widget. Drag the outline to resize the widget. NOTE: Not all widgets can be resized. Organizing With Folders You can create folders on the home screen and add several shortcuts to a folder.
  • Page 42: Rearranging The Primary Shortcuts

    replace its shortcuts on the home screen. Rearranging the Primary Shortcuts The home screen includes a customizable primary shortcuts area at the bottom visible from all home screens. You can keep at most four items in the primary shortcuts area. Drag shortcuts or folders in or out of the area to rearrange the area.
  • Page 43 NOTE: Some default input methods may not be disabled. Change Input Methods 1. When you use the onscreen keyboard to enter text, the icon appears on the status bar. 2. Open the notification panel and touch Change keyboard. 3. Select the input method you need. NOTE: The icon appears only when more than one input method is...
  • Page 44  Touch the alphabetic keys to enter letters. Touch and hold some specific keys to enter associated accented letters or numbers. For example, to enter È, touch and hold the available accented letters and number 3 appear. Then slide to choose È. ...
  • Page 45  Touch to enter miniature icons, such as expressions, horoscopes, and animals.  Touch to use Google voice typing.  Touch and hold to change the input languages or set up the Google keyboard. Gesture Typing The Google keyboard supports the gesture typing feature. You use this feature to input a word by sliding through the letters.
  • Page 46 End of the word Start of the word NOTES:  Touch when you want to. If you want to enter a single letter, go ahead and touch.  Lift your finger at the end of the word. A space is added automatically when you begin to input the next word.
  • Page 47: Editing Text

    2. When you see the microphone image, speak what you want to type. 3. You can continue entering text to keep it or to delete it. NOTE: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter punctuation. Editing Text ...
  • Page 48: Opening And Switching Apps

    Opening and Switching Apps Open an App 1. Touch the Home key > 2. Slide left or right on the screen and touch an app to open it. Switch Between Recently Opened Apps 1. Touch the Recent Apps key. The apps you’ve used recently are displayed in a series of tabs.
  • Page 49  To find the disabled applications, touch the Home key > > Settings > Apps > DISABLED. You can then touch an application and touch ENABLE to restore it.
  • Page 50: Connecting To Networks And Devices

    Connecting to Networks and Devices Connecting to Mobile Networks Control Mobile Data Use To enable or disable data access: 1. Touch the Home key > > Settings > Mobile networks. 2. Touch the Mobile Data switch to enable or disable mobile data use.
  • Page 51: Connecting To Wi-Fi

    3. Touch each item to enter the information you get from your service provider. 4. Touch > Save to complete. NOTE: To set the APN to default settings, touch > Reset to default. ® Connecting to Wi-Fi Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 100 meters, depending on the Wi-Fi router and your surroundings.
  • Page 52 2. Slide the Wi-Fi switch to the On position. 3. Touch > Advanced. 4. Slide the Network notification switch. When Wi-Fi is on, you receive notifications in the status bar when your phone detects an open Wi-Fi network. Uncheck the option to turn off notifications.
  • Page 53 Method one: WPS button (Recommended) 1. Touch the Home key > > Settings > Wi-Fi. 2. Slide the Wi-Fi switch to the On position. 3. Touch > Advanced > WPS Push Button. 4. Press the WPS button on the wireless router and the access point will recognize your phone and add it to the network.
  • Page 54 1. Touch the Home key > > Settings > Wi-Fi. 2. Slide the Wi-Fi switch to the On position. 3. Touch the Wi-Fi network name and then touch FORGET. Adjust Advanced Wi-Fi Settings 1. Touch the Home key > > Settings > Wi-Fi. 2.
  • Page 55: Connecting To Bluetooth Devices

    IP address: Check the phone’s IP address.  ® Connecting to Bluetooth Devices ® Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 10 meters (32.8 feet).
  • Page 56 Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range. You could touch > Refresh if you want to scan again. 3. Touch the device you want to pair with. 4. Confirm that the Bluetooth passkeys are the same between the two devices and touch PAIR.
  • Page 57: Connecting To Your Computer Via Usb

    Send Data via Bluetooth 1. Open the appropriate application and select the file or item you want to share. 2. Select the option for sharing via Bluetooth. The method may vary by application and data type. 3. Touch a Bluetooth device the phone has paired with or wait for it to search for new devices and touch one of them.
  • Page 58 2. Open the notification panel and touch 3. Choose one of the following options:  Charge only: Charge your phone via USB.  Install driver: Install the driver needed for some USB connection modes (such as MTP). You only need to install the driver on the same PC once.
  • Page 59 ® Connect With Windows Media Player You can sync music, picture, and video files from your computer to your phone via Windows Media Player. 1. Connect the phone with your computer via USB and choose Media device (MTP). 2. Open Windows Media Player and synchronize music, picture, and video files.
  • Page 60: Connecting To Virtual Private Networks

    Erase the microSDXC Card 1. Touch the Home key > > Settings > Storage. 2. Scroll down and touch Erase SD card > ERASE SD CARD > ERASE EVERYTHING. CAUTION: The formatting procedure erases all the data on the microSDXC card, after which the files CANNOT be retrieved.
  • Page 61 NOTE: You must set a lock screen pattern, PIN or password before using VPN. Connect to a VPN 1. Touch the Home key > > Settings > More > VPN. 2. Touch the VPN that you want to connect to. 3.
  • Page 62: Phone Calls

    Phone Calls You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually touch it to dial. Placing and Ending Calls Place a Call by Dialing 1.
  • Page 63: Answering Or Rejecting Calls

    NOTE: To make an international call, touch and hold the 0 key to enter the plus (+) symbol. Next, enter the country code, followed by the city/area code and then the phone number. NOTE: To redial the last call you made, just touch the Home key > >...
  • Page 64: Working With The Call History

    Reject a Call When you receive a phone call, slide up the red bar to reject the call. You can also slide up to reject the call and select a preset text message or edit one to send to the caller. NOTE: To edit the preset text response from within the Phone app, touch in the top search field and select Settings >...
  • Page 65 Add a Number From Call History as a Contact 1. Open the call history. 2. Touch the contact icon in front of a number. 3. Touch on the contact information tab. 4. To add the number to an existing contact, touch a contact in the list.
  • Page 66: Calling Your Contacts

    Calling Your Contacts 1. Touch the Home key > . Your favourite contacts and frequently called contacts are displayed in the SPEED DIAL tab. 2. Touch a contact to place the call, or touch or swipe to the CONTACTS tab to view all your contacts and touch beside a contact to make a call.
  • Page 67: Using Options During A Call

    Using Options During a Call During a call, you will see a number of onscreen options. Touch an option to select it.  Touch to view all call options.  Touch to switch to the keypad when you need to enter a code (for example, the PIN for your voicemail or bank account) during the call.
  • Page 68: Managing Multi-Party Calls

    your ear during speakerphone use. Managing Multi-party Calls When the call waiting and three-way call features are available, you can switch between two calls or set up a conference call. NOTE: The call waiting and three-way call features need network support and may result in additional charges.
  • Page 69  Touch to reject the second call.  Touch to reject the second call and select a preset text message or edit one to send to the caller. To switch between two calls: Touch > to switch back to the other call. Set Up a Conference Call With this feature, you can talk to two people at the same time.
  • Page 70: Adjusting Your Call Settings

    Adjusting Your Call Settings Set Contact Display Options You can set the order of the contacts displayed in the CONTACTS tab of the Phone app. 1. Touch the Home key > > (in the top search field) > Settings > General settings. 2.
  • Page 71 dialpad keys.  Check Also vibrate for calls to enable vibration for incoming call notification. NOTE: You can set the vibration pattern for incoming call notification. Touch the Home key > > (in the top search field) > Settings > Call settings > Vibrate pattern and select one. Edit Quick Response to Rejected Callers 1.
  • Page 72  Touch Sound to select the notification sound for new voicemails.  Check Vibrate to enable vibration for notification. Set TTY Mode Your phone is a TTY compatible device. A TTY device can allow people who have hearing or speech disabilities to communicate by telephone.
  • Page 73 TTY HCO: Users who can hear, but cannot talk, may use  this mode to listen to conversation of the other party, and respond via text messages. TTY VCO: Users who can talk, but cannot hear, may use  this mode to talk through the phone and receive responses via text messages.
  • Page 74 Set Speed Dials You can touch and hold the 1 ~ 9 keys from the dialer to call the corresponding speed dial number. The number key 1 is reserved to speed dial your voicemail. To assign a speed dial key: 1.
  • Page 75 your contacts after you finish a call. 1. Touch the Home key > > (in the top search field) > Settings > Call settings. 2. Check Call ended operation tips to enable this feature. Answer Calls Automatically The Auto answer feature allows the phone to automatically answer incoming calls so your hands are free to do something else.
  • Page 76 Cancel All Forwarding to disable it. Voice Privacy This option allows you to enable enhanced privacy mode. 1. Touch the Home key > > (in the top search field) > Settings > Call settings > Additional settings. 2. Check Voice privacy to enable this feature. Plus Code Dialing Setting Plus Code Dialing allows the phone to automatically dial the international access code for your location when you touch and...
  • Page 77: Contacts

    Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, touch the Home key > . From there, you can touch the tabs on the top of the screen to quickly switch to the contact groups or favorite contacts.
  • Page 78: Setting Up Your Own Profile

    where to save the contact. If a sync account is selected, the contacts will be synced automatically with your account online. 4. Enter the contact name, phone numbers, email addresses, and other information. Touch ADD ANOTHER FIELD to add more information if you want. 5.
  • Page 79 You can also quickly share your contacts using Bluetooth, Google Drive, Email, Gmail, or Messaging, etc. Import Contacts From the nano-SIM Card 1. Touch the Home key > 2. Touch > Import/Export > Manage SIM card contacts. 3. If you have added contact accounts other than the phone, select an account in which to save the contacts.
  • Page 80 Export Contacts to the nano-SIM Card 1. Touch the Home key > 2. Touch > Import/Export > Export to SIM card. 3. Check the contacts you need and then touch NOTE: If the nano-SIM card is full, you cannot export contacts to the card.
  • Page 81: Working With Favorite Contacts

    3. Check the contacts you want to share and then touch 4. Choose how to share the contacts. Options depend on the applications and services installed. Working With Favorite Contacts In the favorite contacts tab, you can find your favorite contacts and frequently contacted contacts.
  • Page 82 2. Scroll through the list to view the preset groups and any groups you have created. 3. Touch a group to view its members. NOTE: To send a message or an email to the group members, you can touch > Send Group message / Send Group email after you open the group.
  • Page 83: Searching For A Contact

    3. Touch OK to disband the group. The contacts in the group will not be deleted. NOTE: Pre-set groups cannot be deleted. Edit a Group 1. Touch the Home key > and touch the GROUPS tab. 2. Touch a group and then touch . 3.
  • Page 84 2. Touch a contact you need to edit and then touch 3. Edit the contact and touch Set a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone. 1.
  • Page 85 2. Touch a contact entry to display the contact’s details and then touch 3. Touch > Join. 4. Touch the contact whose information you want to join with the first entry. 5. Touch The information from the second contact is added to the first contact, and the second contact is no longer displayed in the contacts list.
  • Page 86: Web Accounts

    Web Accounts Adding or Removing Accounts You can add multiple Google accounts and Microsoft Exchange ® ActiveSync accounts. You may also add other kinds of accounts, depending on the apps installed on your phone. Add an Account 1. Touch the Home key > >...
  • Page 87: Configuring Account Sync

    3. Touch > Remove account > REMOVE ACCOUNT. Configuring Account Sync Configure Auto Sync Setting 1. Find the Power control widget on the home screen. NOTE: If the widget is not on the home screen, you can add it from the Widgets panel.
  • Page 88 Sync Manually 1. Touch the Home key > > Settings. 2. In the Accounts section, touch the account category and then the account you want to sync. 3. Touch > Sync now. Or touch the types of information you want to sync. Change an Account’s Sync Settings 1.
  • Page 89: Email

    Email Touch in the home screen and select Email. Use it to receive and send emails from your webmail or other accounts using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Setting Up the First Email Account 1.
  • Page 90: Responding To An Email

    the message list. To check earlier emails for your IMAP or POP3 accounts, swipe upwards to the bottom of the message list and touch Load more messages. Responding to an Email You can reply to or forward a message that you receive. You can also delete messages and manage them in other ways.
  • Page 91: Writing And Sending An Email

     While in a message list (for instance, the inbox), touch the checkboxes before the messages and then touch Delete an Email You can delete an email from its folder. You can also delete a batch of emails.  While reading a message, touch >...
  • Page 92: Adding And Editing Email Accounts

    3. Enter the email subject and compose the email text. 4. Touch > Attach file to add audio files, images, videos and other types of files as attachments. 5. Touch at the top right of the screen to send the message.
  • Page 93: Changing General Email Settings

    you want to change. 3. Make the changes and touch the Back key when you finish. Changing General Email Settings General settings apply to all email accounts you add. 1. Open Email to get the Inbox screen. 2. Touch > Settings > General. 3.
  • Page 94: Messaging

    Messaging You can use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Opening the Messaging Screen Touch the Home key > The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread.
  • Page 95: Replying To A Message

    touching 3. Touch the Type message field and enter the message text. 4. If you want to send a multimedia message, touch > Add subject to add a message subject or touch to attach a file or a slideshow to the message. 5.
  • Page 96: Forwarding A Message

    Forwarding a Message 1. On the Messaging screen, touch the thread that has the message you want to forward. 2. Touch the message and then touch Forward in the menu that opens. 3. Enter a recipient for the message and edit the content if you want.
  • Page 97: Calendar

    Calendar Calendar on the phone works with the web-based Google Calendar™ service for creating and managing events, meetings, and appointments. It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone. To open Calendar, touch in the home screen and select Calendar.
  • Page 98: Creating An Event

    view from Month view by touching any day block in the monthly calendar.  In Month view, swipe vertically to see previous and future months.  In Week or Day view, swipe horizontally to see previous and future weeks/days.  When you are viewing past or future days, weeks, or months, touch the icon at the top right to quickly switch...
  • Page 99: Editing Or Deleting An Event

    Editing or Deleting an Event 1. Find the event you want to edit or delete. 2. Open its details screen (see View Event Details in this chapter). 3. Do one of the following as you need. To edit the event, touch .
  • Page 100: Browser

    Browser Use Browser to view web pages and search for information. Opening the Browser Touch in the home screen to launch the web browser. The browser also opens when you touch a web link - for example, in an email or a text message. Open a Web Page or Search the Web 1.
  • Page 101: Using Multiple Browser Tabs

    Using Multiple Browser Tabs You can open several web pages at the same time (one page in each tab) and switch between them freely. To open a new browser tab: Touch > New window at the bottom of the screen. A new browser window opens and the homepage is loaded.
  • Page 102: Using Bookmarks

    webpage. 2. In the menu that opens, touch Save image or Save link. The downloaded files are saved to your phone or the microSDXC card. You can view or open the downloaded files in the Downloads app ( > Downloads). Using Bookmarks To add a bookmark: 1.
  • Page 103: Changing Browser Settings

    2. Touch behind the bookmark you want to edit. 3. Edit the title and the URL of the bookmark in the fields, or change the folder to contain the bookmark if needed. 4. Touch Ok. NOTE: Touch > MANAGE BOOKMARKS > Import/Export to import/export bookmark.
  • Page 104: Camera

    Camera You can use your phone to take photos and record videos. Photos and videos are stored on the microSDXC card you have installed or in the phone storage. You can copy them to your computer or access them in the Gallery app. Capturing a Photo 1.
  • Page 105 Number Function Change the camera/video settings. Change flash mode (only available for the back camera).
  • Page 106 Number Function Switch to Bokeh camera mode to adjust aperture (only available for the back camera). View photos and videos you have taken. Select a special effect for pictures and videos. Capture a photo. Record a video. Take a panorama picture, a multi-exposure picture, or manually adjust the settings before taking a picture (only available for the back camera).
  • Page 107: Recording A Video

    3. Touch the area where you want the camera to focus, or leave the camera to autofocus on the center of the image. NOTE: In Auto camera mode, when you touch the screen to focus, the exposure bar appears beside the focus point. You can drag up or down to adjust the exposure.
  • Page 108: Using Other Camera Modes

    exposure bar appears beside the focus point. You can drag up or down to adjust the exposure. 3. Touch to start recording. NOTE: While the recording is in progress, touch to pause the recording or touch to save the frame as a separate photo.
  • Page 109 1. Touch the Home key > > Camera. 2. Touch MODES > MANUAL. 3. Aim the camera at the subject and you can make the following adjustments. Drag to any area on the screen that you want to focus  Drag to any area on the screen where you want the ...
  • Page 110: Customizing Camera/Camcorder Settings

    Touch > Grid to show the grid or the golden spiral, or  hide it. Touch > Gradienter to enable or disable the  gradienter. 4. Touch the shutter icon to take the photo. Customizing Camera/Camcorder Settings Before capturing a photo or a video, you can touch to open the following camera and camcorder setting options.
  • Page 111 Geo-tagging: Select whether to store the GPS location in  your captured photos and videos. Anti-banding: Set the anti-banding value when you take  pictures of TV or computer screens to avoid stripes on the screen. Storage location: Touch Save location to change the ...
  • Page 112: Gallery

    Gallery Opening Gallery Touch the Home key > > Gallery to view albums of your pictures and videos. Working With Albums When you open Gallery, all pictures and videos on your phone are displayed in a number of albums. To view album contents: Touch an album to view the pictures and videos it contains.
  • Page 113: Working With Pictures

    3. Touch > OK. To hide albums: 1. Touch and hold an album to select it. 2. Touch more albums that you want to hide. 3. Touch > OK. NOTE: To show the hidden albums again, touch > Settings > Manage hidden albums.
  • Page 114  Swipe horizontally to see more pictures or videos.  Pinch a picture or video to make it smaller. You'll then see a filmstrip-style view of all your pictures and videos in a row. Swipe left or right to scan through them all. NOTE: You can delete a picture or video by swiping it upwards in the filmstrip view.
  • Page 115: Retouching Your Pictures

    spread them apart to zoom out or in.  Touch to share, rename, print, or edit the picture, set it as wallpaper or contact photo, edit its tag, check file details, or browse the album contents in a slideshow.  Touch to manage picture tags.
  • Page 116: Making A Gif Picture Or A Collage

    Add a frame to the picture. Decorate people in the picture with comical moustaches, eye glasses, hats and more. Apply a blur effect to the picture. Select a color and draw anything on the picture. Add some text to the picture and adjust its effect. 3.
  • Page 117: Playing Videos

    To make a collage, touch 2 to 9 pictures.  The pictures you touched are displayed along the bottom. Touch to remove the pictures you do not need. 4. Touch NEXT. The GIF or collage is displayed. 5. Touch the options along the bottom to adjust the final picture.
  • Page 118: Music

    Music Touch the Home key > > Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and so on. Copying Music Files to Your Phone Before using Music, you need to copy or download audio files to your phone.
  • Page 119: Viewing Your Music Library

    Receive via Bluetooth You can receive music files from other devices via Bluetooth. Receive Data via Bluetooth. Viewing Your Music Library Touch the Home key > > Music and your music library is displayed. All your audio files are cataloged, according to the information stored in the files.
  • Page 120: Setting A Song As The Default Ringtone

    Setting a Song as the Default Ringtone The song will be used as the ringtone for all incoming calls, except those from contacts to whom you have assigned special ringtones (see Set a Ringtone for a Contact). 1. Touch the Home key > >...
  • Page 121 Number Function Return to the music library. Album artwork. Swipe left to see lyrics (if available) and right the current playlist. Check the track information. Toggle repeat mode: sequential (no repeat), repeat the current track, or repeat the current playlist.
  • Page 122: Managing Playlists

    Playback control: Skip songs or pause and resume playback. Drag the progress bar to jump to any part of the track. Turn on or off shuffle. Add the track to the Favorites playlist. Share the track. Track name, artist, and album information. Access additional options.
  • Page 123: Video Player

    Video Player Use the Video Player app to manage your video library and to watch videos. Opening the Video Library Touch in the home screen and select Video Player to view your video library, where your video files are displayed in a list. Swipe up or down to find the video you want.
  • Page 124: Managing Video Files

     Touch to rotate the video.  Touch to hide the control panel.  Touch to play the video in a small window and continue with other tasks on the phone.  Touch to capture a screenshot.  Touch to share, trim or delete the video, or configure player settings.
  • Page 125 3. Drag the two tabs on the progress bar to select the portion you want to keep. If necessary, touch to preview the selected portion. 4. Touch . The trimmed video is saved as a new video file.
  • Page 126: More Apps

    More Apps Calculator > Calculator to use the phone’s Touch the Home key > convenient built-in calculator for some basic as well as advanced mathematical equations. Touch to calculate tips. NOTE: Slide left while holding the phone upright, or hold the phone on its side, to access advanced buttons.
  • Page 127: Downloads

     To enable or disable existing alarms directly, just slide the switches on the right side.  Touch in the tab to configure alarm settings, including ringtone volume, vibration, alarm duration, volume crescendo, and alarm in silent mode. Check World Time Touch the tab in the Clock app to check local time around the world.
  • Page 128: File Manager

    File Manager Quickly access all of your images, videos, audio clips, and other types of files on your phone storage and the microSDXC card. Touch the Home key > > File Manager. You can touch to find the file you need by category, or touch browse folders and files on the phone storage or the microSDXC card.
  • Page 129: Sound Recorder

    Sound Recorder Sound Recorder enables you to record voice memos and listen to them whenever you like. Record a Voice Memo 1. Touch the Home key > > Sound Recorder. 2. Touch to start recording. During recording, you can do the following: Touch to pause or continue the recording.
  • Page 130: Task Manager

    NOTE: You can also touch next to a memo to delete, rename, share, trim it, check its file information, add a tag, or set it as your phone ringtone. Task Manager Touch the Home key > > Task Manager to view or stop applications.
  • Page 131: Google Apps

    Google Apps Open the Google apps to use Google services. NOTE: Some contents or Google services may not be available in your region.  Chrome: Use the Chrome app to browse the Internet and get your bookmarks, browsing history, and more synced with your Google account.
  • Page 132 latest and your favorite movies and TV shows.  Play Music: Play music on the phone and on your Google account.  Play Store: Buy and download apps, games, and other content from the Google Play Store.  Voice Search: Search for information with your voice. ...
  • Page 133: Google Play™ Store

    Google Play™ Store Touch the Home key > . You can buy or rent music, books, movies, apps, and download them to your phone. NOTE: The content you can access in Google Play™ Store depends on your region and your service provider. Browsing and Searching for Apps You can browse apps by category.
  • Page 134: Creating A Google Wallet™ Account

    CAUTION: Once installed, some apps can access many functions or a significant amount of your personal data. The Play Store will show you what the app can access. Touch ACCEPT to proceed, or touch the Back Key to cancel. 2. For paid apps, touch CONTINUE and follow additional on-screen instructions for payment.
  • Page 135: Managing Your Downloads

    When you’ve used Google Wallet once to purchase items from the Google Play Store app, the phone remembers your password so you don’t need to enter it the next time. For this reason, you should secure your phone to prevent others from using it without your permission.
  • Page 136: Settings

    Settings Touch the Home key > > Settings. The Settings app contains most of the tools for customizing and configuring your phone. General Settings Airplane Mode Touch the Home key > > Settings and slide the switch beside Airplane mode to turn airplane mode on or off. All the phone’s radios that transmit voice or data are turned off when airplane mode is on.
  • Page 137 Mobile Networks Touch the Home key > > Settings > Mobile networks to control mobile data use, set access point names, or select network types. See Connecting to Mobile Networks. Sound & Notifications Touch the Home key > > Settings > Sound & notifications.
  • Page 138 displayed as a screensaver.  Font size: Set the font size of the text on the screen.  Auto-rotate screen: Select whether the screen contents should rotate when the phone is rotated.  Pulse notification light: Flash the indicator light to notify you of missed calls, new messages, and other events.
  • Page 139  Spell checker: Use Google Spell Checker to check for spelling errors when entering text.  Personal dictionary: Add new words to the phone’s dictionary or remove words from the dictionary. The words you add are used for spelling check and word suggestion. ...
  • Page 140: Wireless And Networks

    Wireless and Networks Data Usage Touch the Home key > > Settings > Data usage to manage mobile data use. Touch the Mobile data or Set mobile data limit switches to turn on or off mobile data or mobile data limit. You can check how much data has been used during the time cycle you set, set mobile data limit and warning (after some data has been used), see what apps have been using mobile...
  • Page 141: Device

    Device Storage Touch the Home key > > Settings > Storage to view memory information of the internal phone storage and the microSDXC card. The Storage settings menu lets you check memory information for your microSDXC card and internal storage. You can choose the default location for new data, such as files downloaded, photos captured, and voice recorded.
  • Page 142 the battery. NOTE: You can touch an app to adjust its settings in order to save battery life. For example, touch Screen > DISPLAY to change screen brightness and sleep.  MODE: Enable the power saving mode you need. Touch a mode to get its detailed information.
  • Page 143: Personal

    Personal Navigation Key Touch the Home key > > Settings > Navigation key to swap the positions of the Back key and the Recent apps key. Select an option to make the switch. Location Touch the Home key > > Settings > Location to manage location services, which help your phone and apps determine your location.
  • Page 144 Security Touch the Home key > > Settings > Security to configure options that help keep your phone and data safe.  Screen lock: Disable the screen lock or enable it with long press, pattern, PIN, or password. See Protecting Your Phone With Screen Locks.
  • Page 145  Set up SIM card lock: Lock SIM card: Activate or deactivate the PIN lock to  require PIN before accessing the nano-SIM card. Change SIM PIN: Change the PIN used to access the  nano-SIM card. NOTE: Put all your confidential passwords in a safe place for future use.
  • Page 146: Accounts

    personal information. Touch this option to see how it works. Protecting Your Phone With Screen Pinning.  Apps with usage access: Turn on or off some apps’ access to your phone usage information. Backup and Reset Touch the Home key > >...
  • Page 147: System

    System Accessibility Touch the Home key > > Settings > Accessibility to configure accessibility plug-ins and services on your phone, such as using Color inversion or Large text for users with sight problems. Printing Touch the Home key > > Settings > Printing to manage Google Cloud Print service or other printer plug-ins installed from the Google Play Store or your printer manufacturer.
  • Page 148 use only. They can cause your phone and applications on it to break or misbehave. About Phone Touch the Home key > > Settings > About phone to view the phone status, legal information and other information.
  • Page 149: Upgrading The Phone Software

    Upgrading the Phone Software There are several ways to upgrade ZTE phone software.  Use the online upgrade tool for mobile terminal products.  Use the one-press upgrade package offered by your mobile service provider.  Use the upgrade package on your microSDXC card.
  • Page 150: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution...
  • Page 151 Problem Possible causes Possible solution End the call and dial Poor network link quality again. You may be on the part of your switched to a service provider. better-quality network link or phone line. Echo or noise End the call and dial again.
  • Page 152 Problem Possible causes Possible solution The standby time is related to your service provider system configuration. The same If you are located in an phone used with area where signaling is different service weak, temporarily power providers’ systems will off the phone. not provide exactly the same length of standby time.
  • Page 153 Problem Possible causes Possible solution Cannot turn Recharge the phone’s Battery power has been your phone depleted. battery. Take the nano-SIM card nano-SIM card to your service provider malfunction or damage for testing. nano-SIM nano-SIM card inserted Insert the nano-SIM card error improperly card properly.
  • Page 154 Problem Possible causes Possible solution Contact your service provider. If the service You have entered an provider provides the PIN Code nano-SIM card’s PUK incorrect PIN code three blocked consecutive times. code, use the PUK code to unlock the nano-SIM card.
  • Page 155: For Your Safety

    For Your Safety General Safety Don’t make or receive Don’t use at gas handheld calls while driving. Never text stations. while driving. Keep your phone at Your phone may least 15 mm away produce a bright or from your ear or body flashing light.
  • Page 156: Radio Frequency (Rf) Energy

    Keep away from Avoid contact with pacemakers and other liquids. Keep your electronic medical phone dry. devices. Turn off when asked to Do not attempt to in hospitals and disassemble your medical facilities. phone. Turn off when told to in Only use approved aircrafts and airports.
  • Page 157 FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: SRQ-Z963VL. For this device, the highest reported SAR value for usage against the head is 0.25 W/kg, for usage near the body is 1.18 W/kg.
  • Page 158: Fcc Regulations

    separation distance of 10 mm between the unit and the human body. Carry this device at least 10 mm away from your body to ensure RF exposure level compliant or lower to the reported level. To support body-worn operation, choose the belt clips or holsters that do not contain metallic components to maintain a separation of 10 mm between this device and your body.
  • Page 159: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

    turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver. ...
  • Page 160 energy emitted by the phone's antenna, backlight, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011). While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.
  • Page 161: Turning On The Hac Setting

    M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch”...
  • Page 162: Distraction

    requires extra battery power, so watch your battery consumption when it's turned on. CAUTION: Do not turn on the HAC setting unless you use a hearing aid with a telecoil. Using this setting without a hearing aid or with a hearing aid without a telecoil may be harmful to your hearing.
  • Page 163 consequences of its use. You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.  Always treat your phone and its accessories with care and keep it in a clean and dust-free place.
  • Page 164  Do not expose your phone or its accessories to extreme temperatures, minimum 23 ℉ and maximum 122 ℉ (minimum - 5 ℃ and maximum + 50 ℃).  Do not place your phone inside or near heating equipments or high pressure containers, such as water heaters, microwave ovens, or hot cooking utensils.
  • Page 165 Electrostatic Discharge (ESD) Do not touch the nano-SIM card’s metal connectors. Antenna Do not touch the antenna unnecessarily. Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth. Air Bags Do not place a phone in the area over an air bag or in the air bag deployment area as an airbag inflates with great force and...
  • Page 166 Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone:  Do not grip the phone too tightly.  Press the buttons lightly.  Use the special features which are designed to minimize the times of pressing buttons, such as message templates and predictive text.
  • Page 167: Electrical Safety

    Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit in the charging jack terminals. Never puncture the surface of the phone with sharp objects. Connection to a Car Seek professional advice when connecting a phone interface to the vehicle electrical system.
  • Page 168 or shred.  Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.  Only use the battery for the system for which it is specified. ...
  • Page 169: Radio Frequency Interference

    Radio Frequency Interference General Statement on Interference Care must be taken when using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Please consult your doctor and the device manufacturer to determine if operation of your phone may interfere with the operation of your medical device.
  • Page 170: Explosive Environments

    Medical Equipment Switch off your wireless device when requested to do so in hospitals, clinics or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment. Aircraft Switch off your wireless device whenever you are instructed to do so by airport or airline staff.
  • Page 171 Areas with potentially explosive atmospheres include fuelling areas, below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Blasting Caps and Areas Power off your mobile phone or wireless device when in a blasting area or in areas posted power off “two-way radios”...
  • Page 172: Specifications

    Specifications Handset specifications are shown in the following table. Handset specifications are shown in the following table. Operating System Android 5.1 (Lollipop) Handset standard LTE/CDMA Dimensions 6.5" (H) x 3.3" (W) x 0.36" (D) Weight 6.74 oz. (with battery) Display 6 inch Camera 13+2 MP rear camera and 5 MP front camera...
  • Page 173 version Bluetooth NOTE: The phone’s talk time and idle time are based on ideal working environments. The use of extended backlighting, browser, and network conditions can reduce battery life and talk/idle time.

Table of Contents