LG AP12RT Owner's Manual page 41

Symptoms
Air circulation is continued after the product operation.
There are differences
of overall cleanliness
• If products of different models are used in one space, the contamination
display values and
concentration value may be displayed differently by the indoor air
colors for each
circulation, and if it is a closed space, as more fine dusts are removed, the
product.
difference of the values gets smaller.
If it is a closed space with almost no air circulation, the level may not
change from Good.
Overall cleanliness
• If overall cleanliness changes when the window or door of the room is
does not change from
opened and air is circulated, it is normal.
Good. All the windows
of the room are closed.
The PM1.0 Sensor is dirty.
• Clean the PM1.0 Sensor.
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on LG ThinQ.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
Your home appliance
• The wireless network name (SSID) should be a combination of English
and smartphone is not
letters and numbers. (Do not use special characters.)
connected to the Wi-Fi
The router frequency is not 2.4 GHz.
network.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to
2.4 GHz and connect the appliance to the wireless router. To check the
router frequency, check with your Internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move the
location of the router so that it is closer to the appliance.
NOTE
• Some functions may not be supported, depending on the model.
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Possible Causes & Solution
EN
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