Lenovo 500e Chromebook Gen 3 Hardware Maintenance Manual
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Lenovo 500e Chromebook Gen 3 Hardware Maintenance Manual

Lenovo 500e Chromebook Gen 3 Hardware Maintenance Manual

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Lenovo 100e/300e/500e Chromebook Gen 3
Hardware Maintenance Manual

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Summary of Contents for Lenovo 500e Chromebook Gen 3

  • Page 1 Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...
  • Page 2 Appendix B “Notices” on page 65. Second Edition (April 2022) © Copyright Lenovo 2022. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    (CRUs) ....27 500e Chromebook Gen 3) ... Locating FRUs and CRUs ...
  • Page 4 Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...

  • Page 5: About This Manual

    Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: • This manual is intended only for trained service technicians who are familiar with Lenovo products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.
  • Page 6 Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...

  • Page 7: Chapter 1. Safety Information

    • Fan louvers on the machine help to prevent overheating of internal components. Do not obstruct fan louvers or cover them with labels or stickers. Electrical safety Observe the following rules when working on electrical equipment. © Copyright Lenovo 2022...
  • Page 8 This practice ensures correct grounding of the units. • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...

  • Page 9: Safety Inspection Guide

    4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 10: Grounding Requirements

    The safety notices in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...
  • Page 11 DANGER DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information...
  • Page 12 DANGER Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...
  • Page 13 PERIGO Chapter 1 Safety information...
  • Page 14 PERIGO PERIGO PERIGO PERIGO Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...
  • Page 15 PERIGO PERIGO PERIGO DANGER DANGER Chapter 1 Safety information...
  • Page 16 DANGER DANGER DANGER DANGER DANGER Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...
  • Page 17 DANGER VORSICHT VORSICHT VORSICHT VORSICHT Chapter 1 Safety information...
  • Page 18 VORSICHT VORSICHT VORSICHT VORSICHT Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...
  • Page 19 Chapter 1 Safety information...
  • Page 20 Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...
  • Page 21 Chapter 1 Safety information...
  • Page 22 Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...
  • Page 23 Chapter 1 Safety information...
  • Page 24 Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...
  • Page 25 Chapter 1 Safety information...
  • Page 26 Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...

  • Page 27: Chapter 2. General Checkout

    The following are not covered under warranty: • LCD panel cracked from the application of excessive force or from being dropped • Scratched (cosmetic) parts • Distortion, deformation, or discoloration of the cosmetic parts © Copyright Lenovo 2022...

  • Page 28: Power System Checkout

    This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
  • Page 29 4. Check the battery status icon again. If the same error still exists, replace the system board. Chapter 2 General checkout...
  • Page 30 Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...

  • Page 31: Chapter 3. Create And Use A Usb Repair Shim

    Step 2. Download the image file of the repair shim from . A Lenovo service https://support.lenovo.com credential is required to download the image file. Note: Make sure to download the latest version of the image file. A shim created with an earlier version of the image file might cause the repair process to fail.

  • Page 32: Use The Usb Repair Shim

    The Chromebook system cannot be finalized until the write-protect function is malfunction turned on. Note: You can terminate the GRT when the tests have to be bypassed because they cannot be performed. To end the process, press f. Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...

  • Page 33: Chapter 4. Identifying Frus (Crus)

    Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .

  • Page 34: Major Frus And Crus

    Major FRUs and CRUs Lenovo 100e Chromebook Gen 3 Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...
  • Page 35 Note: Depending on the Chromebook model, your Chromebook might look different from the illustration above. Table 2. Major FRUs and CRUs FRU description Self-service CRU Optional-service CRU LCD unit Keyboard assembly Heatsink System board USB-C Bracket Speaker assembly Built-in battery Base cover assembly Nano-SIM-card cable* Nano-SIM-card tray*...
  • Page 36 Lenovo 300e/500e Chromebook Gen 3 Note: Depending on the Chromebook model, your Chromebook might look different from the illustration above. Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...
  • Page 37 World-Facing camera board* Wireless LAN card* Wireless WAN card* Daughter board cable 22 pin FFC Daughter board cable 36 pin FFC (for Lenovo 300e Chromebook Gen Daughter board cable 30 pin FFC (for Lenovo 500e Chromebook Gen Daughter board Daughter board bracket Miscellaneous parts kits ( “Miscellaneous parts”...

  • Page 38: Lcd Frus

    LCD FRUs Lenovo 100e Chromebook Gen 3 Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...
  • Page 39 Table 4. LCD FRUs FRU description Self-service CRU Optional-service CRU LCD bezel LCD panel LCD hinges Camera/LCD cable Webcam privacy shutter Camera board LCD base cover assembly Chapter 4 Identifying FRUs (CRUs)
  • Page 40 Lenovo 300e/500e Chromebook Gen 3 Table 5. LCD FRUs and CRUs FRU description Self-service CRU Optional-service CRU LCD strip cover Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...

  • Page 41: Miscellaneous Parts

    • Screw M2 x L4, black (18) • Screw M2.5 x L5, silver (6) • Spec Screw kit (Lenovo 300e/500e Chromebook Gen 3): • Screw M2 x L3, black (11) • Screw M2 x L2.5, black (6) • Screw M2 x L4, black (18) •...
  • Page 42 Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...

  • Page 43: Chapter 5. Removing Or Replacing A Fru

    CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .

  • Page 44: Disabling The Built-In Battery

    After you finish the servicing, ensure that you install the card and the tray back into the slot firmly. 1010 Electronic pen / Pen dummy (for selected models of Lenovo 300e/ 500e Chromebook Gen 3) Removal step of the electronic pen...

  • Page 45: 1020 Base Cover Assembly

    Removal step of the pen dummy 1020 Base cover assembly Removal steps of the base cover assembly Chapter 5 Removing or replacing a FRU...

  • Page 46: 1030 Built-In Battery

    For access, remove these FRUs in order: • “1010 Electronic pen / Pen dummy (for selected models of Lenovo 300e/500e Chromebook Gen 3)” on page 38 • “1020 Base cover assembly” on page 39...

  • Page 47: 1040 Wireless Lan Card (For Selected Models)

    1040 Wireless LAN card (for selected models) For access, remove these FRUs in order: • “1010 Electronic pen / Pen dummy (for selected models of Lenovo 300e/500e Chromebook Gen 3)” on page 38 • “1020 Base cover assembly” on page 39...

  • Page 48: 1050 Wireless Wan Card (For Selected Models)

    1050 Wireless WAN card (for selected models) For access, remove these FRUs in order: • “1010 Electronic pen / Pen dummy (for selected models of Lenovo 300e/500e Chromebook Gen 3)” on page 38 • “1020 Base cover assembly” on page 39...

  • Page 49: 1060 Speaker Assembly

    • Ensure that the connectors are attached firmly. 1060 Speaker assembly For access, remove these FRUs in order: • “1010 Electronic pen / Pen dummy (for selected models of Lenovo 300e/500e Chromebook Gen 3)” on page 38 • “1020 Base cover assembly” on page 39 •...
  • Page 50 Removal steps of the speaker assembly Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...

  • Page 51: 1070 Daughter Board Bracket

    When installing: Ensure that the connectors are attached firmly. 1070 Daughter board bracket For access, remove these FRUs in order: • “1010 Electronic pen / Pen dummy (for selected models of Lenovo 300e/500e Chromebook Gen 3)” on page 38 • “1020 Base cover assembly” on page 39 •...

  • Page 52: 1090 Usb-C Bracket

    When installing: Ensure that the connectors are attached firmly. 1090 USB-C bracket For access, remove these FRUs in order: • “1010 Electronic pen / Pen dummy (for selected models of Lenovo 300e/500e Chromebook Gen 3)” on page 38 • “1020 Base cover assembly” on page 39...

  • Page 53: 1100 System Board

    Black 1100 System board For access, remove these FRUs in order: • “1010 Electronic pen / Pen dummy (for selected models of Lenovo 300e/500e Chromebook Gen 3)” on page 38 • “1020 Base cover assembly” on page 39 • “1030 Built-in battery” on page 40 •...

  • Page 54: 1110 Heatsink

    When installing: Ensure that the connectors are attached firmly. 1110 Heatsink For access, remove these FRUs in order: • “1010 Electronic pen / Pen dummy (for selected models of Lenovo 300e/500e Chromebook Gen 3)” on page 38 • “1020 Base cover assembly” on page 39 •...

  • Page 55: 1120 Nano-Sim Card Cable And Board (For Selected Models)

    1120 Nano-SIM card cable and board (for selected models) For access, remove these FRUs in order: • “1010 Electronic pen / Pen dummy (for selected models of Lenovo 300e/500e Chromebook Gen 3)” on page 38 • “1020 Base cover assembly” on page 39 •...

  • Page 56: 1130 World-Facing Camera (For Selected Models Of Lenovo 300E/500E Chromebook Gen 3)

    1130 World-Facing camera (for selected models of Lenovo 300e/500e Chromebook Gen 3) For access, remove these FRUs in order: • “1010 Electronic pen / Pen dummy (for selected models of Lenovo 300e/500e Chromebook Gen 3)” on page 38 • “1020 Base cover assembly” on page 39 •...

  • Page 57: 1140 Electronic Pen Board And Cable

    When installing: Ensure that the connector is attached firmly. 1140 Electronic pen board and cable • “1010 Electronic pen / Pen dummy (for selected models of Lenovo 300e/500e Chromebook Gen 3)” on page 38 • “1020 Base cover assembly” on page 39 •...
  • Page 58 • “1110 Heatsink” on page 48 • “1120 Nano-SIM card cable and board (for selected models)” on page 49 • “1130 World-Facing camera (for selected models of Lenovo 300e/500e Chromebook Gen 3)” on page 50 • “1140 Electronic pen board and cable” on page 51...

  • Page 59: Disassemble The Lcd Module (For Lenovo 100E Chromebook Gen 3)

    Disassemble the LCD module (for Lenovo 100e Chromebook Gen 3) The LCD module as a whole is not a FRU. Instead, it contains FRUs as its components. Before disassembling the LCD module, make sure it has been detached from the keyboard assembly. Refer to “1150 Keyboard assembly”...

  • Page 60: 2030 Camera Board And Webcam Privacy Shutter

    When installing: Ensure that the LCD connectors are attached firmly. 2030 Camera board and webcam privacy shutter For access, remove these FRUs in order: • “2010 LCD bezel” on page 53 • “2020 LCD panel” on page 53 Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...

  • Page 61: 2040 Lcd Hinges

    Removal steps of the camera board and webcam privacy shutter When installing: Ensure that the connector is attached firmly. 2040 LCD hinges For access, remove these FRUs in order: • “2010 LCD bezel” on page 53 • “2020 LCD panel” on page 53 Removal steps of the LCD hinges Step Screw (quantity)

  • Page 62: Disassemble The Lcd Module (For Lenovo 300E/500E Chromebook Gen 3)

    • “2040 LCD hinges” on page 55 Removal steps of the camera and LCD cable Disassemble the LCD module (for Lenovo 300e/500e Chromebook Gen 3) The LCD module as a whole is not a FRU. Instead, it contains FRUs as its components. Before disassembling the LCD module, make sure it has been detached from the keyboard assembly.

  • Page 63: 2020 Lcd Panel

    Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (2) Black 2020 LCD panel For access, remove this FRU: • “2010 Strip cover and rubber caps” on page 56 Chapter 5 Removing or replacing a FRU...

  • Page 64: 2030 Camera Board

    • “2010 Strip cover and rubber caps” on page 56 • “2020 LCD panel” on page 57 Removal steps of the camera board 2040 LCD cable For access, remove these FRUs in order: Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...

  • Page 65: 2050 Sensor Board

    • “2010 Strip cover and rubber caps” on page 56 • “2020 LCD panel” on page 57 • “2030 Camera board” on page 58 Removal steps of the LCD cable When installing: Ensure that the connectors are attached firmly. 2050 Sensor board For access, remove these FRUs in order: •...

  • Page 66: 2060 Lcd Hinges

    • “2040 LCD cable” on page 58 Removal steps of the LCD hinges Step Screw (quantity) Color M2 × 2.5 mm, flat-head, nylon-coated (6) Black M2 × 3 mm, flat-head, nylon-coated (2) Black Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...
  • Page 67 Chapter 5 Removing or replacing a FRU...
  • Page 68 Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...

  • Page 69: Appendix A. Controls, Connectors, And Indicators

    Appendix A. Controls, connectors, and indicators USB 3.2 microSD USB 3.2 HDMI™ Nano SIM Figure 1. Lenovo 100e Chromebook Gen 3 © Copyright Lenovo 2022...
  • Page 70 Figure 2. Lenovo 300e/500e Chromebook Gen 3 Webcam privacy shutter Camera* Microphone* Power button Touchpad Touch screen ® USB-C (3.2 Gen 1) power connector Audio connector Electronic pen* Security-lock slot Nano-SIM-card tray* Volume buttons * for selected models Lenovo 100e/300e/500e Chromebook Gen 3 Hardware Maintenance Manual...

  • Page 71: Appendix B. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 72 Trademarks LENOVO and the LENOVO logo are trademarks of Lenovo. The terms HDMI is the trademark of HDMI Licensing LLC in the United States and other countries. USB-C is a trademark of USB Implementers Forum. All other trademarks are the property of their respective owners. © 2022 Lenovo.
  • Page 74 Part Number: SP40W87730 Printed in China (1P) P/N: SP40W87730...
  • Page 75 *1PSP40W87730*...

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