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Need Help with your Pigtail Adapters?
- Having difficulties connecting your U.FL pigtails? Since U.FL connectors are very small and
can be difficult to install on the first try, we suggest that you use a locking or reverse-action
tweezer to hold the cable in place and a pencil eraser to push the U.FL connector down.
- Are your TS9 pigtails a bit loose? Lightly squeeze the end of the TS9 connector with your
fingers to improve it's grip. We know its not ideal, but TS9 connectors aren't threaded or
standardized, so TS9 ports vary in depth between routers and they may not initially stay in
place. While our adapter has been thoroughly tested, it's not always perfect for every device.
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Some Final Tips
- If you have extra cable, don't coil it tightly.
If you have extra cable, make sure to keep any cable loops as large as possible to minimize any
negative side-effects (4 ft or wider loops are best).
- If data rates decrease over time, consider re-optimizing your system.
Occasionally carriers will change their towers to broadcast different bands, light up new
towers, or simply turn off existing towers altogether. If your data rates suddenly get worse, try
re-aiming your antenna(s) to get the best results.
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Tell Us How It Works
Did your installation go great? Are you having trouble aiming your antenna(s)? Do you think
our manual could be improved? Are your data rates not quite what you were hoping?
Please tell us: Give us a call at (800) 761-3041, email help@waveform.com, or book a
meeting with our fantastical support team at waveform.com/meet. We're available from 9am-
5pm PT, Monday to Friday.
We're a small team who loves hearing how our products perform, and helping folks get the
absolute best data rates in any given situation. So please, reach out!
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