GE GTE21GTHFWW Owner's Manual & Installation Instructions page 24

Troubleshooting Tips... Before you call for service
Problem
Ice cubes have odor/taste
Slow ice cube freezing
Moisture forms on cabinet
surface between the doors
Refrigerator has odor
Moisture collects inside (in
humid weather, air carries
moisture into refrigerator
when doors are opened)
Refrigerator compartment
light does not work
Hot air from bottom of
refrigerator.
Food freezing in the
refrigerator
Orange glow in the freezer
Door bins do not fit in the
door
Controls do not light up
controls.
Water has poor taste/odor
Water in first glass is warm Normal when refrigerator is first
No water or ice cube
production
24
Possible Causes
Ice storage bin needs cleaning.
Food transmitting odor/taste to ice
cubes.
Interior of refrigerator needs cleaning.
Door left open.
Temperature control not set cold
enough.
Not unusual during periods of high
humidity.
Foods transmitting odor to refrigerator.
Interior needs cleaning.
Too frequent or too long door
openings.
Open containers of water or warm food
in the refrigerator.
No power at outlet.
Light bulb burned out or loose.
Normal air flow cooling motor. In the
refrigeration process, it is normal that
heat be expelled in the area under
the refrigerator. Some floor coverings
will discolor at these normal and safe
temperatures.
Food too close to the air vent at the
back of the refrigerator.
Refrigerator control is set too cold.
Defrost heater is on.
The freezer door bins are a different
size than the refrigerator door bins.
Some models do not have lighted
controls.
Refrigerator light bulb burned out or
loose.
Water dispenser has not been used for
a long time.
installed.
Water dispenser has not been used for
a long time.
Water system has been drained.
Supply line or shutoff valve is clogged.
What To Do
Wrap foods well.
See Care and cleaning.
Check to see if package is holding door open.
See About the controls.
A newly installed refrigerator may take 12–24
hours to begin making ice cubes.
setting one number higher and check again in 24
hours.
See Care and cleaning.
cycle, moisture will be removed from the
refrigerator, but may return with long or frequent
door openings.
Replace fuse or reset the breaker.
See Replacing the light bulbs.
Move the food away from the air vent (near the
controls).
Move the refrigerator control to a warmer
Temperature setting one increment at a time.
This is normal.
Try to install the bins in both doors.
setting, the model does not have lighted
See Replacing the light bulbs.
replenished.
Wait 24 hours for the refrigerator to completely
cool down.
replenished.
Allow several hours for replenished supply to chill.
Call a plumber.
49-1000636-1