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EPIC SAFETY surf-k Installation Manual

Lte alarm system communicators
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LTE Alarm System Communicators
Installation Guide
V1.0

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  • Page 1 & surf-km LTE Alarm System Communicators Installation Guide V1.0...

  • Page 2: Parts Identification

    Surf-K/KM uses 3 zones to monitor legacy systems for legacy burglary, fire, and panic alarms. Surf-K/KM uses zone 1 and PGM 1 for keyswitch arming and disarming. Refer to Section 5 (PGM Output Functions) for information on the PGM automation functionality.
  • Page 3 2. Introduction 2.1. Device & Cloud Features Surf-K and Surf-KM: • Cover a wide area using low-power cellular technology using LTE, NB-IoT by Surf-K and LTE, CAT-M1 by Surf-KM. • Take over any alarm system whether locked or not. • Monitor any system with little to no programming.

  • Page 4: Monitoring Options

    The events and status signals are sent to Aryo cloud and the CMS. • In case the alarm panel does not support keybus, Surf-K/KM is able to arm and disarm the system through keyswitch arming.

  • Page 5: Cable Length

    3.2. Cable Length Using Station Z or CAT 5 type wires. Surf-K/KM can be installed up to 1000 feet away from the alarm panel. For installations with over 1000 feet distance between the alarm panel and the device, use higher gauge wire(s) as per the guidelines below.

  • Page 6: Button Functions

    High – Device will trigger high temperature trouble event. 4.3. Voltage For proper operation, both alarm panel and Surf-K/KM should be powered by an approved power source within the recommended range. Different voltage levels and corresponding interpretations for the alarm panel are listed below.
  • Page 7 Aryo cloud. To select the best mounting location based on the signal level of Surf-K/KM. LED Indications RSSI Signal Level LED 1 Blink 0 ~ 9 5 sec 30 sec Slow blinking Mode LED 1 On 10 ~ 12...

  • Page 8: Terminal Connections

    Cannot find the cellular Green network Cellular Poor signal Green Network Acceptable signal Green Good signal Green Excellent signal Green Connecting to server Green Disconnected from server Green Communicating with Green Server Network server Connection with server is normal, but not Green communicating Dial Capture...
  • Page 9 4.6.1. Surf-K/KM Terminals Description Surf-K/KM terminals and their connections to alarm panel are described in the table below: Surf-K/KM Description Alarm panel Terminal Terminal Surf-K/KM TIP/RNG terminals connect to Tip (TIP) the Tip/Ring interface of any alarm panel that uses CID or SIA format to capture all...
  • Page 10 Surf-K/KM provides 2 programmable outputs (PGMs) to be used for various use cases. These PGMs can be used to control gates, garage doors, sirens, and strobe lights, among various other uses depending on Surf-K/KM communication type. See the table in section 5.4 for the details.
  • Page 11 5.4. PGM Output Function Table Using Keybus Open Momentary/ Keyswitch Garage Open Output Time Duration Door Siren Strobe Maintained Door Gates Strike 2 sec Momentary 5 sec -300 sec Maintained 5 sec -300 sec PGM 1 Maintained 5 sec -300 sec Maintained 5 sec -300 sec Maintained...

  • Page 12: Installation & Programming

    6. Installation & Programming 6.1. DSC PowerSeries Alarm Panels 6.1.1. Keybus Monitoring DSC PowerSeries alarm panels can be connected to Surf-K/KM via keybus terminals to monitor and control the alarm system remotely. All keybus functionalities are also available for users on the app.
  • Page 13 PC1864, PC1832, PC1616, PC5020, PC5010, PC1575, PC1565, PC1555, PC585, PC580 6.1.2. Keybus and Digital Account Monitoring When DSC PowerSeries alarm panels are connected to Surf-K/KM via keybus, a digital account with phone line can co-exist providing a backup communication to monitor and...
  • Page 14 6.1.2.2. Programming Instructions If the DSC PowerSeries alarm panel is connected to a land line via Tip/Ring, connect the Surf-K/KM using the 4-wire configuration above. Program the panel for digital account. 6.1.3. Keybus and Dial Capture (Tip/Ring) Monitoring PowerSeries alarm panels connected to keybus can also be connected to Tip/Ring on Surf-...
  • Page 15 6.1.3.1. Wiring Diagram 6.1.3.2. Programming Instructions 6.1.3.2.1. PC1864/1832/1616 Description Section [015] Turn option 4 on, to enable quick arming, and options 7 and 8 off, to disable TLM. [301] Enter any phone number. [310] Enter a system account number. [311] - [318] Enter an account number for each partition if SIA format is not being used.
  • Page 16 [367]- [374] Turn option 1 on for each partition open/close reporting. Turn option 1 on to enable communicator for digital monitoring. Option 4 must [380] be off. [381] Options 3 and 7 must be off for automatic SIA and CID reporting. 6.1.3.2.2.
  • Page 17 6.1.3.2.4. PC1565/1555 Section Description [015] Turn option 4 on, to enable quick arming, and options 7 and 8 off, to disable TLM. [301] Enter any phone number. [310] Enter a system account number. [360] Enter 03 for CID reporting or 04 for SIA. [361] Turn option 1 on for alarm/restore reporting.
  • Page 18 [360] Enter 03 for CID reporting or 04 for SIA. [361] Turn option 1 on for each partition alarm/restore reporting. [365] Turn option 1 on for each partition open/close reporting. [380] Turn option 1 on to enable communicator for digital monitoring. Option 4 must be off. [381] Options 3 and 7 must be off for automatic SIA and CID reporting.
  • Page 19 To monitor DSC alarm panels with dial capture, program your system as described below. Instructions in italics are for optional remote arming with keyswitch. PGMs on Surf-K/KM can be connected to any zone programmed as keyswitch for remote arming functionality.
  • Page 20 [001] Set a zone to 22 for keyswitch arm. [009] Set PGM1 to 05 for partition armed status monitoring. [023] Turn on option 8 for keyswitch to arm in Away mode. [501] Option 3 must be on to enable true output. 6.2.1.2.3.
  • Page 21 Set PGM1 to 06 for armed status and assign it to partition 1 (PGM2 for [000700]- [000701] partition 2). [0100010300]- Set a zone to 26 for momentary keyswitch arm on partition 1 (set [0100020300] another for partition 2). 6.1.1.1.1. SCW9045/9047 Section Description [015]...
  • Page 22 To monitor legacy DSC alarm panels that do not support CID or SIA format, program your system as described below. Instructions in italics are for optional remote arming with keyswitch. PGMs on Surf-K/KM can be connected to any zone programmed as keyswitch for remote arming functionality.
  • Page 23 [01] Set a zone to 9 for keyswitch arm. [06] Set PGM to 04 for armed status monitoring. 6.3.1.2.2. PC2550 Section Description Turn options 1 and 6 on to disable communication and turn panic audible, [15] respectively. [16] Turn options 5 and 7 on to disable TLM. Set AUX input (first entry) to 3 for momentary keyswitch and PGM (second entry) [30] to 7 for armed status monitoring.
  • Page 24 6.3.2.1. Wiring Diagram 6.3.2.2. Programming Instructions 6.3.2.2.1. PC1500/1550 Section Description Turn options 1 and 6 on, to disable communication and turn panic audible, [12] respectively. Turn options 2 and 6 on, to disable the bel during auto-arm and enable standard [32] fire, respectively.
  • Page 25 6.4. Honeywell Alarm Panels 6.4.1. Keybus Monitoring Honeywell alarm panels can be connected to Surf-K/KM via keybus to monitor and control your system remotely. 6.4.1.1. Wiring Diagram 6.4.1.2. Programming Instructions Make sure to disable communications and program the panel as a local system. No further programming is required for keybus monitoring of Honeywell alarm panels.
  • Page 26 6.4.2. Keybus and Digital Account Monitoring Honeywell panels can be connected to Surf-K/KM via keybus alongside an existing digital account to monitor and control your system remotely. 6.4.2.1. Wiring Diagram 6.4.2.2. Programming Instructions If your Honeywell alarm panel is connected to an external phone line with a digital account, connect the Surf-K/KM device using the 4-wire keybus configuration above.
  • Page 27 6.4.3.1. Wiring Diagram 6.4.3.1.1. Vista 50P 6.4.3.2. Programming Instructions 6.4.3.2.1. Vista 50P Section Description Enter a system account number. Enter any phone number. Set the report format to 1 for CID. *79-*80 Enter 1 to enable alarm restore reporting for all zone types. Enter 1 to for both open and close reports.
  • Page 28 To monitor Honeywell alarm panels with dial capture, program your system as described below. Instructions in italics are for optional remote arming with keyswitch. PGMs on Surf-K/KM can be connected to any zone programmed as keyswitch for remote arming functionality.
  • Page 29 6.4.4.2.1. Vista 40 Section Description Enter a system account number. Enter any phone number. Set the report format to 1 for CID. Enter 11 to enable reporting for all zones in partition 1. *79-*80 Enter 1 to enable alarm restore reporting for all zone types. Enter 11 for both open and close reports.
  • Page 30 6.4.5.1. Wiring Diagram 6.4.5.2. Programming Instructions To monitor Honeywell alarm panels with dial capture, program your system as described below. 6.4.5.2.1. FA162C Section Description Enter any phone number. Enter an account number for the panel. Set the report format to 7 for CID reporting. *65-66 Enter 1 in each entry to enable open/close reporting.
  • Page 31 6.4.5.2.2. Vista 10/10SE/VIA30 & FA147C/148C Section Description Enter any phone number. Enter an account number for the panel. Set the report format to 07 for CID reporting. *65-66 Enter 1 in each entry to enable open/close reporting. Enter 1 to enable alarm restore reporting. 6.4.5.2.3.
  • Page 32 6.5. Interlogix Alarm Panels 6.5.1. Dial Capture (Tip/Ring) Monitoring and Keyswitch For Interlogix panels that support CID or SIA format, use Tip/Ring and keyswitch to monitor and control your system remotely 6.5.1.1. Wiring Diagram 6.5.1.1.1. Concord/Concord Express...
  • Page 33 To monitor Interlogix alarm panels with dial capture, program your system as described below. Instructions in italics are for optional remote arming with keyswitch. PGMs on Surf-K/KM can be connected to any zone programmed as keyswitch for remote arming functionality.
  • Page 34 06100-06600 Turn on to enable opening reports. 06101-06601 Turn on to enable closing reports. 0014 Assign a keyswitch zone to partition 1. 0024 Assign a keyswitch zone to partition 2 0015-0025 Enter 1 to set the keyswitch style to Transition. 080 or 083 Program (learn) or edit the keyswitch zone to G28 NC.
  • Page 35 Location 4 Select options 1 and 2 to enable alarm/restore and open/close reports. Segment 1 Location 23 Select options 1 and 3 to enable open/close and alarm restore reports. Segment 3 Location 47- Set an AUX output to 21 for system armed status monitoring. Location 110-169 (odd-...
  • Page 36 6.5.2.1. Wiring Diagram 6.5.2.2. Programming Instructions To monitor Interlogix alarm panels with dial capture, program your system as described below. 6.5.2.2.1. Simon XT/XTi/XTi-5 Section Description Phone #1 Enter any phone number. Account Enter an account number. Number Phone 1 Set reporting mode to All CID or All SIA. Report Mode DTMF Dial Turn on to enable DTMF dialing.
  • Page 37 To monitor Paradox alarm panels with dial capture, program your system as described below. Instructions in italics are for optional remote arming with keyswitch. PGMs on Surf-K/KM can be connected to any zone programmed as keyswitch for remote arming functionality.
  • Page 38 6.6.1.2.1. SP1728/1738/1728EX/1738EX Section Description Turn option 1 on to report disarming. Turn options 1 and 2 off, to disable TLM, on and options 3 and 4 on, to enable DTMF dialing. Turn option 3 on for automatic CID reporting codes. Set 1 digit to 5 to enable CID.
  • Page 39 [0914]- Set deactivation event group to 014, feature group to 000, start and end # to 000 [0917] for partition 1. [0924]- Set deactivation event group to 014, feature group to 000, start and end # to 000 [0927] for partition 2. 6.6.1.2.3.
  • Page 40 6.6.1.2.5. SP5500/6000/7000 Section Description Turn options 1, 2 off to disable TLM. Turn option 1 off for disarm reporting. Turn options 1 and 5 on for alarm/restore and open/close reporting. Select 4 for CID or 5 for SIA. 811-812 Enter an account number for each partition. Enter any phone number.
  • Page 41 6.7.1.1. Wiring Diagram 6.7.1.2. Programming Instructions Section Description T1 01 Set to 01 for CID or 02 for SIA. T1 02 Set to 0 to always report. T1 03 Enter any phone number. T1 05 Enter an account number. T1 13 Turn on to enable alarm/restore reporting.
  • Page 42 Keyswitch & Program a zone for momentary keyswitch and select Out 3 for PGM, using alarm Output panel’s PC software. 6.8. Napco Alarm Panels 6.8.1. Dial Capture (Tip/Ring) Monitoring and Keyswitch For Napco Alarm panels that support CID (Point ID) or SIA format, use Tip/Ring and keyswitch to monitor and control your system remotely.
  • Page 43 6.8.1.2. Programming Instructions To monitor Napco panels with dial capture, program your system as described below. Instructions in italics are for optional remote arming with keyswitch. PGMs on Surf-K/KM can be connected to any zone programmed as keyswitch for remote arming functionality.
  • Page 44 [37]-[38] Turn option 4 on to enable alarm/restore reporting for fire alarms. [39] Turn each option on to enable open/close reporting for all users. [61] Set appropriate CID (Point ID) codes for all zones. [25] Turn option 4 on for system armed status monitoring. Turn all other options off. [26] Turn option 1 on to enable momentary keyswitch.
  • Page 45 6.8.1.2.4. P1664 Section Description 0460 Enter C for CID (Point ID) or B for SIA format on the right digit. 0462-0481 Enter any phone number (each digit in one section). 0592-0595 Enter an account number (each digit in one section). 0670 Enter the alarm restore reporting code.
  • Page 46 6.9.1.1. Wiring Diagram 6.9.1.2. Programming Instructions 6.9.1.2.1. Remote Arming via Keyswitch Programming Description Set a zone or input to momentary keyswitch arm. Set PGM1 to arm status monitoring. Enable keyswitch to arm in away mode only. 6.9.1.2.2. For Monitoring via Relay Programming Description Set PGM2 to activate on fire alarms.
  • Page 47 Enable bell audible panic alarm. Disable telephone line troubles and monitoring. Disable bell output for all other events. 6.9.2. Without Keyswitch For legacy alarm panels without keyswitch, connect a relay as described below for fire/burglary monitoring. 6.9.2.1. Wiring Diagram 6.9.2.2. Programming Instructions 6.9.2.2.1.

  • Page 48: Trouble Conditions

    During normal operation, if Tip & Ring signal is not detected, Surf-K/KM will send a trouble event to our cloud server and CMS. 7.1.5 SIM Card Error If there is a SIM card error, Surf-K/KM will send a trouble event to Aryo cloud server and CMS. 7.1.6 Keybus Communication Failure When connected to a DSC and Honeywell alarm panel keybus terminals, Surf-K/KM continuously supervises the keybus communication path for normal operation.

  • Page 49: Troubleshooting

    Surf-K/KM also monitors some important parameters such as alarm panel power, temperature, communication of keybus and Tip/Ring of the alarm panel for proper functionality and would report these conditions to Aryo cloud and the CMS. CID codes for supervisory and troubles...
  • Page 50 1. First LED blinking quickly Keybus Communication (Yellow, Green) is connected 2. The forth LED blinks slowly Failure to the alarm panel and the or is off. SURF-K/KM is well connected. does operate normally even after waiting while, check following.

  • Page 51: Specifications

    9. Warranty 9.1. Product Warranty Subject to the limitations set forth herein, Epic Safety Inc. (Epic) warrants that the Products sold by it to its authorized Distributors shall be free, under normal use and service, from defects in material and workmanship for a period of twelve (12) months from the date of...
  • Page 52 Epic does not warrant Products that do not have a serial number. This warranty shall be void if a Product is altered, serviced, or repaired by anyone other than Epic or its authorized Distributors. This warranty shall also be void if there is a failure to maintain the Products and the systems in which they operate in proper working conditions.
  • Page 53 maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, use not in accordance with the Warranted Product documentation, fire, improper packing, shipping and handling, (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product.

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