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ASUS Desktop PC
A20BF/F20BF/K20BF
User Guide

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Summary of Contents for Asus A20BF

  • Page 1 ASUS Desktop PC A20BF/F20BF/K20BF User Guide...
  • Page 2 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
  • Page 3: Table Of Contents

    Connecting to the Internet Wired connection ...........................29 Chapter 5: Troubleshooting Troubleshooting ..........................33 ® Appendix: Windows 10 User Manual Starting for the first time ......................43 ® Using the Windows 10 UI ......................44 Keyboard shortcuts ........................48 ASUS contact information ASUS contact information ......................50...
  • Page 4: Notices

    Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
  • Page 5 IC: Canadian Compliance Statement Complies with the Canadian ICES-003 Class B specifications. This device complies with RSS 210 of Industry Canada. This Class B device meets all the requirements of the Canadian interference- causing equipment regulations. This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 6 RF Equipment Notices CE: European Community Compliance Statement The equipment complies with the RF Exposure Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0–300 GHz). This wireless device complies with the R&TTE Directive. Wireless Radio Use This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band.
  • Page 7: Safety Information

    Safety information Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth. •...
  • Page 8: Conventions Used In This Guide

    Where to find more information Refer to the following sources for additional information and for product and software updates. ASUS websites The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS website www.asus.com. ASUS Local Technical Support Visit ASUS website at http://support.asus.com/contact for the contact information of local...
  • Page 9: Package Contents

    Package contents ASUS Desktop PC Keyboard x1 Mouse x1 Power cord x1 Installation Guide x1 Warranty Card x1 DVD/SDVD/RDVD x1 Dipole antenna x1 (optional) (optional) / Built-in PIFA antenna x 2 (optional) • If any of the above items is damaged or missing, contact your retailer. • The illustrated items above are for reference only. Actual product specifications may vary with different models.
  • Page 11: Chapter 1: Getting Started

    All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Desktop PC. Getting to know your computer Illustrations are for reference only. The ports, their locations and the chassis color vary with different models.
  • Page 12 • USB 3.0 devices can only be used for data storage. • We strongly recommend that you connect USB 3.0 devices to USB 3.0 ports for a faster and better performance from your USB 3.0 devices. Headphone port. This port connects to a headphone or speaker. Supported by ASUS Audio Wizard. xD-Picture (XD) / Secure Digital™ (SD) / Memory Stick Pro™(MS/PRO) card slot. Insert a supported memory card into this slot.
  • Page 13 Line Out port (lime). This port connects to a headphone or speaker. In a 4.1, 5.1 or 7.1-channel configuration, the function of this port becomes Front Speaker Out. Supported by ASUS Audio Wizard. Microphone port (pink). This port connects to a microphone.
  • Page 14 DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer. ASUS Graphics Card (on selected models only). The display output ports on this optional ASUS Graphics Card may vary with different models. VGA port (on selected models only). This port is for VGA-compatible devices such as a VGA monitor.
  • Page 15: Setting Up Your Computer

    Connecting an external monitor Using the ASUS Graphics Card (on selected models only) Connect your monitor to the display output port on the discrete ASUS Graphics Card. To connect an external monitor using the ASUS Graphics Card: Connect a monitor to a display output port on the ASUS Graphics Card.
  • Page 16 Plug the monitor to your desktop PC. If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
  • Page 17 Connect your USB keyboard and USB mouse to the USB 2.0 ports. Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source. ASUS A20BF/F20BF/K20BF...
  • Page 18: Turning Your Computer On

    Turning your computer ON This section describes how to turn on your computer after setting up your computer. Turning your computer ON To turn your computer ON: Turn your monitor ON. Press the power button on your computer. Wait until the operating system loads automatically. Power button Chapter 1: Getting started...
  • Page 19 ASUS A20BF/F20BF/K20BF...
  • Page 20: Chapter 2: Connecting Devices To Your Computer

    When the Safe to Remove Hardware message pops up, remove the USB storage device from your computer. DO NOT remove a USB storage device when data transfer is in progress. Doing so may cause data loss or damage the USB storage device. ASUS A20BF/F20BF/K20BF...
  • Page 21: Connecting Microphone And Speakers

    This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2.1-channel, 4.1-channel, and 5.1-channel stereo speakers. Connecting Headphone and Mic Connecting 2.1-channel Speakers ASUS A20BF/F20BF/K20BF...
  • Page 22 Connecting 4.1-channel Speakers Connecting 5.1-channel Speakers Chapter 2: Connecting devices to your computer...
  • Page 23 Connecting 7.1-channel Speakers ASUS A20BF/F20BF/K20BF...
  • Page 24: Connecting Multiple External Displays

    Connecting multiple external displays Your desktop PC may come with VGA, HDMI, or DVI ports and allows you to connect multiple external displays. When a graphics card is installed in your computer, connect the monitors on the output ports of the graphics card.
  • Page 25: Connecting An Hdtv

    Connecting an HDTV Connect a High Definition TV (HDTV) to the HDMI port of your computer. • You need an HDMI cable to connect the HDTV and the computer. The HDMI cable is purchased separately. • To get the best display performance, ensure that your HDMI cable is less than 15 meters. ASUS A20BF/F20BF/K20BF...
  • Page 26: Chapter 3: Using Your Computer

    • Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward. • Sit upright with your knees, elbows and hips at an approximately 90º angle when you are at the PC. • Place the monitor directly in front of you, and turn the top of the monitor screen even with your eye level so that your eyes look slightly downward. • Keep the mouse close to the keyboard, and if necessary, use a wrist rest for support to reduce the pressure on your wrists while typing. • Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight. • Take regular mini-breaks from using your Desktop PC. ASUS A20BF/F20BF/K20BF...
  • Page 27: Using The Memory Card Reader

    • Each card slot has its own drive icon which is displayed on the File Explorer screen. When finished, right-click the memory card drive icon, click Eject, and then remove the card. Never remove cards while or immediately after reading, copying, formatting, or deleting data on the card or else data loss may occur. ASUS A20BF/F20BF/K20BF...
  • Page 28: Using The Optical Drive

    Using the optical drive Inserting an optical disc To insert an optical disc: While your system is on, press the eject button to open the tray. Place the disc on the optical drive with the label side outward if the desktop is positioned vertically and the label side up if the desktop is positioned horizontally.
  • Page 29 ASUS A20BF/F20BF/K20BF...
  • Page 30: Chapter 4: Connecting To The Internet

    DSL/cable modem. Modem RJ-45 cable Turn on the DSL/cable modem and your computer. Configure the necessary Internet connection settings. • Contact your network administrator for details or assistance in setting up your Internet connection. • For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection. ASUS A20BF/F20BF/K20BF...
  • Page 31 Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable Turn on your computer. Configure the necessary Internet connection settings. • Contact your network administrator for details or assistance in setting up your Internet connection. • For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection. ASUS A20BF/F20BF/K20BF...
  • Page 32 Configuring a dynamic IP/PPPoE network connection To configure a dynamic IP/PPPoE network connection: Launch Network and Sharing Center in either of these two ways: From the taskbar, right-click , then click Open Network and Sharing Center. From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center.
  • Page 33 Repeat steps 1 to 4 of the previous section. Click Use the following IP address. Enter the IP address, Subnet mask and Gateway from your service provider. If needed, enter the preferred DNS Server address and alternative address. When done, click OK. ASUS A20BF/F20BF/K20BF...
  • Page 34: Chapter 5: Troubleshooting

    Select the program that is not responding, then click End Task. • If the keyboard is not responding, press and hold the Power button on the top of your chassis until the computer shuts down. Then press the Power button to turn it I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? • Ensure that you enter the correct network security key for the wireless network you want to connect to.
  • Page 35 My computer cannot detect my USB storage device. • The first time you connect your USB storage device to your computer, Windows automatically installs a driver for it. Wait for a while and go to My Computer to check if the USB storage device is detected. • Connect your USB storage device to another computer to test if the USB storage device is broken or malfunctions. ASUS A20BF/F20BF/K20BF...
  • Page 36 I want to restore or undo changes to my computer’s system settings without affecting my personal files or data. ® You can use Windows 10 Refresh your PC without affecting your files recovery option to restore or undo changes to your computer’s system settings without affecting your personal data such as documents or photos.
  • Page 37 • E nsure that the power cord is properly Your computer’s power cord connected. is not properly connected. • U se other compatible power cord. PSU (Power supply unit) Contact the ASUS Service Center about problems installing another PSU on your computer. Display Problem Possible Cause Action • C onnect the signal cable to the correct...
  • Page 38 Ensure the LAN LED is on. If not, try LAN cable problems another LAN cable. If it still does not work, contact the ASUS service center. Your computer is not Ensure that your computer is properly Cannot access the properly connected to a connected to a router or hub.
  • Page 39 Memory module problems The system often that you have installed, then try again. hangs or freezes. • C ontact the ASUS Service Center for assistance. There is not enough Move your computer to an area with air ventilation for your better air flow.
  • Page 40 • C ontact the ASUS Service Center for assistance. If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at http://support.asus.com for the service center information. Chapter 5: Troubleshooting...
  • Page 41 ASUS A20BF/F20BF/K20BF...
  • Page 42: User Manual

    ASUS Desktop PC ® Windows User Manual Appendix ® Windows 10 User Manual E10435 First Edition May 2015 Copyright © ASUSTeK Computer Inc. All Rights Reserved...
  • Page 44: Starting For The First Time

    Starting for the first time When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows® 10 operating system. To start your Desktop PC for the first time: When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows®...
  • Page 45: Using The Windows 10 Ui

    To pin an app to the Start screen or taskbar: From the Start menu, click All apps, then select the app that you want to pin. Click Pin to Start or Pin to taskbar to pin your selected app to the Start screen or taskbar. You can also drag then drop an app to the Start Screen or taskbar to pin it. ASUS Desktop PC...
  • Page 46 Start screen The Start screen , which appears together with the Start menu, helps organize all the apps you need in just one place. The apps on the Start screen are displayed on tiled-format for easy access. Some apps require signing in to your Microsoft account before they are fully launched. Click to restore the Start screen Moving apps on the Start screen You can move apps from the Start screen simply through dragging and dropping the app to your preferred location. Unpinning apps from the Start screen To unpin an app from the Start screen, right-click on the app to activate its settings bar then click Unpin from Start.
  • Page 47 When you have several running apps, you can click from the taskbar to display all your running apps, and click on an app or item to launch it. If task view is disabled, click > Show Task View button to display the task view icon ASUS Desktop PC...
  • Page 48 Snap feature The Snap feature displays about four apps or more in one screen, allowing you to work or switch among apps. Using Snap Use your Desktop PC’s mouse or keyboard to activate Snap onscreen. Using your mouse a) Launch an app, then drag and release on a screen corner to snap it in place. b) Snap another app to your preferred location on the screen.
  • Page 49: Keyboard Shortcuts

    Hides all currently active screens to the taskbar + <M> Your desktop PC is mirrored to your secondary monitor + <P> Launches Cortana + <Q> Launches the Run window + <R> Launches Ease of Access Center + <U> Launches a menu box of Windows tools + <X> ASUS Desktop PC...
  • Page 50 Launches the magnifier and zooms in your screen. + <+> Zooms out your screen. + <-> Opens the Narrator Settings. + <Enter> Removing everything and reinstalling Windows® 10 Restoring your PC to its original factory settings can be done using the Remove everything and reinstall options in PC Settings. Refer to the steps below to use this option. Back up all your data before using this option.
  • Page 51: Asus Contact Information

    800 Corporate Way, Fremont, CA 94539, USA Telephone +1-510-739-3777 Fax +1-510-608-4555 Web site usa.asus.com Technical Support Telephone +1-812-282-2787 Support fax +1-812-284-0883 Online support support.asus.com ASUS COMPUTER GmbH (Germany and Austria) Address Harkort Str. 21-23, D-40880 Ratingen, Germany Fax +49-2102-959931 Web site asus.com/de Online contact eu-rma.asus.com/sales Technical Support Telephone (Component) +49-2102-5789555 Telephone Germany (System/Notebook/Eee/LCD) +49-2102-5789557...

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