PROBLEM
Media Studio Program
malfunction.
Connection to your PC
is disabled.
The fi le transfer rate is
too slow.
Player isn't playing.
File upload doesn't work.
SOLUTION
• Check if your PC meets the basic system requirements.
• Check if the direct connect USB adaptor is correctly
connected and try again.
• Press <Start> on the toolbar of your PC to run
Windows Update. Select Key Updates and Service
Packs, then update all. Reboot your PC and reconnect.
• When connecting via a USB port on the front of your
PC or a USB hub, it may not connect properly. If
there is an unstable connection, connect it via the
USB port on the rear of your PC.
• If you have formatted the player on Windows 2000,
the fi le transfer may be delayed. Format the player
on Windows XP or Vista and try again.
• If you are running multiple programs including
<Media Studio> on your PC, the fi le transfer rate
will be slow. Exit unnecessary programs and try
transferring again.
• Check if the available fi le has been saved in the
memory of the player.
• Check if the music fi le is damaged.
• Check if there is enough battery power.
• This player does not support secure WMA fi les from
online stores.
• Check if the direct connect USB adaptor is securely
connected. Reconnect if necessary.
• Check if the memory is full.
• Press the Reset hole.
troubleshooting _ 29