Common Problems - Dell P2424HT User Manual

Common problems

The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common What you
Symptoms experience
No Video/Power No picture
LED off
No Video/Power No picture or no
LED on brightness
Poor Focus Picture is fuzzy,
blurry, or ghosting
Shaky/Jittery Wavy picture or
Video fine movement
Possible Solutions
Ensure that the video cable connecting
the monitor and the computer is properly
connected and secure.
• Verify that the power outlet is
functioning properly using any other
electrical equipment.
• Ensure that the power button is pressed.
• Ensure that the correct input source is
selected via the Input Source
• Increase brightness and contrast
controls using the OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the
video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is
selected via the Input Source
• Eliminate video extension cables.
• Reset the monitor to Factory Settings
(Factory Reset).
• Change the video resolution to the
correct aspect ratio.
• Reset the monitor to Factory Settings
(Factory Reset).
• Check environmental factors.
• Relocate the monitor and test in another
room.
Troubleshooting
menu.
menu.
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