Dell P2424HT User Manual page 100

Image retention Faint shadow from
from a static the static image
image left on displayed appears
the monitor for on the screen
a long period of
time
Product specific problems
Specific
Symptoms
Screen image is too
small
Cannot adjust the
monitor with the
joystick
No Input Signal
when user controls
are pressed
100 │ Troubleshooting
• Set the screen to turn off after a few
minutes of screen idle time. These can
be adjusted in Windows Power Options
or Mac Energy Saver setting.
• Alternatively, use a dynamically changing
screensaver.
What you experience Possible Solutions
Image is centered on
screen, but does not fill
entire viewing area
OSD does not appear
on the screen
No picture, the LED
light is white
• Check the Aspect Ratio setting
in the Display settings OSD.
• Reset the monitor to Factory
Settings (Factory Reset).
• Turn Off the monitor, unplug the
power cord, plug it back, and
then turn On the monitor.
• Check whether the OSD menu
is locked. If yes, move and hold
the joystick up/down/left/right
for 4 seconds to unlock (for
more information, see
Power button lock).
• Check the signal source. Ensure
the computer is not in Standby
Mode by moving the mouse
or pressing any key on the
keyboard.
• Check if the video cable is
plugged in properly. Disconnect
and reconnect the video cable if
necessary.
• Reset the computer or video
player.
Menu and