Page 1
FULL MANUAL HW-C400 Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register...
Page 2
• This apparatus shall always be connected to a Refer to the table below for an explanation of AC outlet with a protective grounding symbols which may be on your Samsung product. connection. • To disconnect the apparatus from the mains,...
Page 3
However, if there is no alternative to cutting off the 2. During thunderstorms, disconnect the AC plug, remove the fuse and then safely dispose of plug from the wall outlet. Voltage peaks due the plug. Do not connect the plug to a mains to lightning could damage the unit.
CONTENTS Checking the Components Product Overview Top Panel of the Soundbar ------------------------- Bottom Panel of the Soundbar ------------------------- Using the Remote Control Inserting Batteries before using the Remote Control (AAA batteries X 2) ------------------------- How to Use the Remote Control ------------------------- Using the Hidden Buttons (Buttons with more than one function) -------------------------...
Page 5
Connecting a USB Storage Device Connecting a Mobile Device Connecting via Bluetooth ------------------------- Connecting a Soundbar to a mobile device via NFC function ------------------------- Installing the Wall Mount (Optional) Installation Precautions ------------------------- Wall mount Components ------------------------- Software Update Reset ------------------------- Troubleshooting Licence Open Source Licence Notice...
• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.
02 PRODUCT OVERVIEW Top Panel of the Soundbar Top Panel The LED Indicator flashes, glows, or changes colour depending on the Soundbar's current mode or status. The colour of the LED indicator and the number of lights indicate the active mode as described below.
You can activate your Bluetooth connection by placing your phone in the NFC detection NFC Logo area of the Soundbar. • When you plug in the AC cord, the power button will begin working in 4 to 6 seconds. • When you turn on this unit, there will be a 4 to 5 second delay before it produces sound. •...
03 USING THE REMOTE CONTROL Inserting Batteries before using the Remote Control (AAA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AAA batteries (1.5V) so that their orientation is correct. Slide the back cover back into position.
Page 10
Volume Push the button up or down to adjust the volume. White moves to right X1 White moves to left X1 Indicator Volume Up Volume Down CH LEVEL By pressing the button, you can adjust the volume of the each speaker. White Blinks X1 Indicator “Centre Level”...
Page 11
7 Band EQ Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".) 7 Band EQ 5 Sec...
Page 12
SOUND MODE By pressing the button, you can select the desired audio mode. Each time the mode changes, the Multicolour LED blinks in white. (The sound mode may differ with the TV model.) White Blinks X1 Indicator “Surround Sound” “Standard”...
Page 13
WOOFER (BASS) LEVEL Push the button up or down to adjust the bass level between -6 to +6. To set the woofer (bass) volume level to 0 (Default), press the button. (Subwoofer is not included.) TONE CONTROL By pressing the button, you can adjust the volume of the treble or bass sound. The desired item can be adjusted using the Up/Down buttons.
Using the Hidden Buttons (Buttons with more than one function) Hidden Button Reference page Remote Control Button Function WOOFER (Up) TV remote control On/Off page 15 Left TV Auto connect On/Off page 19 7 Band EQ page 11 (Sound Control) DRC On/Off page 12 SOUND MODE...
• Set the TV speaker to External Speaker to use this function. • Manufacturers supporting this function: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA TV remote control On/Off 1. Turn Off the Soundbar.
04 CONNECTING THE SOUNDBAR Connecting Electrical Power Use the power components to connect the Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit) 1.
05 USING A WIRED CONNECTION TO THE TV Connecting using an Optical Cable Pre-connection Checklist • When you use an optical cable and the terminals have covers, be sure to remove the covers. Optical Cable (not supplied) DIGITAL DIGITAL AUDIO IN AUDIO IN (OPTICAL) OPTICAL OUT...
3. Select “[AV]Soundbar C4-Series” from the list on TV’s screen. An available Soundbar is indicated with “Needs pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the Soundbar, select the message, and then establish a connection.
Page 19
(Source) button on the top panel or on the remote control to select the mode other than “Bluetooth”. • Disconnecting takes time because the Samsung TV must receive a response from the Soundbar. (The time required may differ, depending on the Samsung TV model.)
07 CONNECTING AN EXTERNAL DEVICE Connecting using an Optical Cable Bottom of the Soundbar Optical Cable BD / DVD player / Set-top (not supplied) DIGITAL DIGITAL AUDIO IN box / Game console AUDIO IN (OPTICAL) (OPTICAL) HDMI USB (5V 0.5A) (ARC) Top of the Soundbar OPTICAL OUT...
08 CONNECTING A USB STORAGE DEVICE You can play music files located on USB storage devices through the Soundbar. USB port DIGITAL DIGITAL AUDIO IN DIGITAL AUDIO IN AUDIO IN (OPTICAL) POWER (OPTICAL) POWER USB (5V 0.5A) (OPTICAL) White On -> Off HDMI USB (5V 0.5A) (ARC)
3. Play music files from the device connected via Bluetooth through the Soundbar. If the device fails to connect • If you have an existing Soundbar (e.g., [AV]Samsung Soundbar C4-Series) on the list of speakers on the Mobile device, delete it.
Page 24
Notes on Bluetooth connection • Locate a new device within 1 m to connect via Bluetooth communication. • If asked for a PIN code when connecting a Bluetooth device, enter <0000>. • The Soundbar automatically turns off after 18 minutes in the Ready state. •...
Page 25
Bluetooth Power On/Off If a previously paired Bluetooth device tries to pair with the Soundbar when the Bluetooth Power On function is on and the Soundbar is turned off, the Soundbar turns on automatically. 1. Press and hold the SOUND MODE button for more than 5 seconds on the remote while the Soundbar is turned on.
• You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free) function. • Once you have paired the Soundbar to a Bluetooth device, selecting “[AV]Samsung Soundbar C4-Series” from the device’s scanned devices list will automatically change the Soundbar to “Bluetooth”...
10 INSTALLING THE WALL MOUNT (OPTIONAL) Installation Precautions • Install on a vertical wall only. • Do not install in a place with high temperature or humidity. • Verify whether the wall is strong enough to support the product’s weight. If not, reinforce the wall or choose another installation point.
Page 28
NOTES – If your TV is installed on the wall, install the Soundbar 5cm or more below your TV. ------ 450 mm------ – Use a pencil to mark the holes’ positions. CENTRE LINE 50 mm 6 mm IMPORTANT NOTE – The installation method shown here is for CONCRETE walls. Installation methods will vary depending on the wall type.
Page 29
POWER DIGITAL AUDIO IN (OPTICAL) POWER POWER USB (5V 0.5A) DIGITAL AUDIO IN (OPTICAL) POWER POWER USB (5V 0.5A) NOTE CAUTION – Supports for wall installation are built – Press the Soundbar down with sufficient into the back of the Soundbar. force to fix it to the wall.
Important: Make sure there are no music files on the USB memory stick drive. This may cause the firmware update to fail. 5 LEDs display White 2. Go to (samsung.com) select Enter Model Number and enter the model of your Soundbar.
Reset • This product has a DUAL BOOT function. If the firmware fails to update, you can update the firmware again. 5 Sec If LED sequence flashing is not displayed 1. Turn off the Soundbar, disconnect and then reconnect the USB storage device that With the Soundbar on, press the (Volume) contains the update files to the Soundbar’s buttons on the body at the same time for at least...
; When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device. ; For sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( →...
14 OPEN SOURCE LICENCE NOTICE To send inquiries and requests for questions regarding open sources, contact Samsung Open Source (http://opensource.samsung.com) 15 IMPORTANT NOTES ABOUT SERVICE • Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
Press and hold the SOUND MODE button for Bluetooth more than 5 seconds to turn off Bluetooth Power Port deactivation method function. NOTES • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. • Weight and dimensions are approximate. ENG - 35...
Page 36
• Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and the relevant UK statutory requirements. The full text of the declaration of conformity is available at the following internet address: http://www.samsung.com go to Support and enter the model name.
Page 37
EIRE UNITED KINGDOM EIRE his Samsung product is warranted for the period of twelve (12) months from the origi- is Samsung product is warranted for the period of twelve (12) months from the origi- beyond the control of Samsung. beyond the control of Samsung.
Need help?
Do you have a question about the HW-C400 and is the answer not in the manual?
Questions and answers