LG SDU557 Series Owner's Manual
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LG SDU557 Series Owner's Manual

LG SDU557 Series Owner's Manual

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OWNER'S MANUAL
DISHWASHER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
SDU557** / DU355**
MFL70282495
Rev.03_042522
Copyright © 2021-2022 LG Electronics Inc. All Rights Reserved.
www.lg.com

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  • Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH SDU557** / DU355** www.lg.com MFL70282495 Rev.03_042522 Copyright © 2021-2022 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    Wash Cycles ......................28 Options and Extra Functions ................29 Programme Table ....................32 Information for Energy Test (EN60436) ............38 Loading the Dishwasher .................39 Adding Cleaning Agents..................44 Refilling......................46 Useful Tips......................46 SMART FUNCTIONS LG ThinQ Application ..................47 Smart Diagnosis ....................49 MAINTENANCE Cleaning and Caring ..................51...
  • Page 3 TROUBLESHOOTING Before Calling for Service................55...

  • Page 4: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 5 • Do not modify the power cord provided with the appliance. Please contact the LG Customer information centre to advise of its incompatibility. • This appliance should only be transported by two or more people holding the appliance securely.
  • Page 6 • Connect the ground wire to the green ground connector in the terminal box. Operation • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
  • Page 7 • In case of flood, disconnect the power plug and contact the LG Electronics Customer Information Centre. • Under certain conditions, hydrogen gas may be produced in a hot- water system that has not been used for two weeks or more.
  • Page 8 SAFETY INSTRUCTIONS • Do not operate the appliance unless all enclosure panels are properly in place. • Use only detergents or wetting agents recommended for use in a appliance and keep them out of the reach of children. • Do not wash and dry articles that have been soaked in explosive substances such as gasoline, solvents, solvent-based detergent.

  • Page 9: Caution Statements

    SAFETY INSTRUCTIONS • The door should not be left in the open position since this could present a tripping hazard. Maintenance • Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the socket outlet.
  • Page 10 SAFETY INSTRUCTIONS Operation • Turn off the water tap and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations. • Do not place objects on the top of the appliance. •...

  • Page 11: Caring For The Environment

    • You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised WEEE collection point. For the most up to date information for your country, please see www.lg.com/global/recycling.

  • Page 12: Installation Parts And Specifications

    INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Interior View Control Panel & Door Handle Top Wash Impeller Front Cover Upper Spray Arm Levelling Feet Lower Spray Arm Power Cord Salt Container Cap...
  • Page 13 INSTALLATION Accessories Funnel Noise Strap (Side) Moisture Barrier Tape (Aluminum tape) Side Fixable Screws(Φ 4.5 x 12 mm) Installation Brackets Bracket Fixing Screws (Φ 4 x 12 mm) Lower Cover Specifications Model SDU557** DU355** Power Supply 220 - 240 V~, 50 Hz Dimension 600 mm X 567 mm X 815 mm (Width X Depth X Height)

  • Page 14: Preparing Cabinet Opening

    INSTALLATION Preparing Cabinet Opening NOTE Choosing the Proper Location • This installation must be conducted by qualified service personnel to ensure it has been installed correctly. • Do not pull or lift the appliance using the handle; dosing so can damage the door and hinges. Open the door and grab the body frame and the top front opening of the tub to move or lift the appliance.

  • Page 15: Levelling The Appliance

    INSTALLATION Attach the side strip to the front of the side Remove the protective film from the tape. cabinet and then push down the side strip so that the side strip adheres well to the cabinet. Install the tape to the underside of the counter top.
  • Page 16 INSTALLATION Adjusting and Leveling the • Turn the centre screw clockwise to raise the rear of the tub and counterclockwise to lower it. Appliance When the appliance is not perfectly level, turn the adjustable feet until the appliance no longer wobbles.
  • Page 17 INSTALLATION Securing Dishwasher to Cabinet Attaching the Lower Cover Framework Adjust the position of the installation brackets by bending the metal tab. Remove the 2 plastic caps from the mounting bracket access holes. Place the lower cover on the bottom of the dishwasher and adjust the lower cover height by raising or lowering the front cover Drive a wood screw (Φ...

  • Page 18: Installing The Drain Hose

    INSTALLATION The fitting of the installation bracket depends NOTE on each of the following cases. Case 1 • If necessary, trim the custom Kick Plate to avoid The custom Kick Plate is seperated. interfering with the door opening action. 487.5 mm Case 2 = d( = d(≥...

  • Page 19: Preparing Water And Electrical Connections

    INSTALLATION Method 2 CAUTION When the drain hose is connected to a separate • Make sure that plastic debris is not remaining standpipe , it is essential that an airtight inside of spigot after it has been drilled out. connection be made.

  • Page 20: Final Installation Check

    INSTALLATION CAUTION WARNING • Only use the threaded nut of the water supply • For personal safety, remove house fuse or open hose to tighten it to the tap. circuit breaker or switch off power plug before installation. • Do not twist or kink the water supply hose when connecting it to the tap.
  • Page 21 INSTALLATION Installation Check Error Codes Error Possible Cause and Solution Code Drain hose kinked or pinched. • Feed the drainage and supply hoses through the hole under the sink. Then gradually slide the dishwasher into the cabinet while pulling on the hoses under the sink to take up any slack.

  • Page 22: Operation

    OPERATION OPERATION Operation Overview • Make certain that no dishes or utensils are in the path of the spray arms. Using the Appliance • Do not place one dish on top of another. Press the Power button. • The unit will turn on. Check the indicators. Check that there is rinse aid and dishwasher salt present.

  • Page 23: Before Using

    OPERATION Method 2 • It is not recommended to rinse the dishes manually before operating the dishwasher You can check water hardness by using the test because it increases water and energy strip included in the product. consumption. Immerse all reaction zones of the test strip for •...
  • Page 24 OPERATION Water Hardness Table Water Hardness Softeni Ratio mmol/l mg/l ng level °d °e °f Range (Ca+Mg) (Ca) <4 <5 <7 <0.7 <29 Soft 4 - 7 5 - 9 7 - 13 0.7 - 1.3 29 - 50 1:24 7 - 14 9 - 17.5 13 - 25...
  • Page 25 OPERATION Remove the lower rack and remove the cap of rust or damage to the appliance if the left the salt dispenser located on the left side of the unwashed. filters. Before using the appliance for the first time, it is necessary to pour 1 kg of dishwasher salt and 1 litre of water at the same time if intending to use the water softener system.
  • Page 26 OPERATION Close the lid to lock the dispenser. Rinse aid is NOTE dispensed automatically during the final rinse cycle. • The Rinse Aid Refill icon will illuminate when more rinse aid is needed. CAUTION • If you notice cloudy spots, streaks or water •...

  • Page 27: Control Panel

    OPERATION Control Panel Control Panel Features For Non-Steam Models For Steam Models Power • Press Power button to turn power on and off. • After the cycle is complete, the power automatically turns off for purposes of safety and economy. •...

  • Page 28: Wash Cycles

    OPERATION • : Rinse Aid Icon - This icon flashes when the rinse aid level is low. The LED automatically shuts off when the rinse aid is refilled or the level is set to 0. • : Machine Clean Icon - This icon flashes after every 30 cycles.

  • Page 29: Options And Extra Functions

    OPERATION Turbo Express This cycle will clean moderately soiled dishes using This cycle will quickly clean lightly soiled dishes. slightly more energy and water. • Press and hold Turbo for 3 seconds to activate. • Extra Dry is set to on as default. If you do not want to dry dishes after washing, turn off the NOTE Extra Dry option.
  • Page 30 OPERATION Steam • When this feature is activated, the display code will show on the display. This option adds steam during the cycle to improve • To start a new cycle, deactivate this feature. wash results. • This feature can be set at any time by turning on the appliance.
  • Page 31 OPERATION WARNING • Keep children away from the appliance while the appliance is operating. Exposure to high temperature steam may cause scalding or burns. SignaLight™ This feature may vary depending on the model purchased. SignaLight™ shows the status of the appliance, whether it has encountered any problems, whether it is operating normally, or whether it is ready to wash dishes.

  • Page 32: Programme Table

    OPERATION Programme Table Programme Guide *1 Auto Open Dry setting: On *2 Auto Open Dry setting: Off For Steam Models Wash Rinse Program Soil Level Pre-wash Main wash Rinse Heating rinse Auto All levels (65 - 70 ℃) (62 ℃) (70 ℃) Intensive Heavy...
  • Page 33 OPERATION For Non-Steam Models Wash Rinse Program Soil Level Pre-wash Main wash Rinse Heating rinse Auto All levels (65 - 70 ℃) (62 ℃) (70 ℃) Intensive Heavy (75 ℃) (62 ℃) (70 ℃) Delicate Light (55 ℃) (62 ℃) (70 ℃) Moderate (52 ℃)
  • Page 34 OPERATION Regulation for Europe(On SDU557** Models) Energy Consumption Programme Water Consumption Duration (min) (kWh) Auto 12.9 0.91 - 0.97 Intensive 23.1 1.60 Delicate 16.5 1.07 0.75 Refresh 10.0 0.76 Turbo 18.5 0.84 Express 0.58 Rinse 0.01 Machine Clean 0.78 NOTE •...
  • Page 35 OPERATION Regulation for Europe(On DU355** Models) Energy Consumption Programme Water Consumption Duration (min) (kWh) Auto 12.9 0.91 - 0.97 Intensive 23.1 1.60 Delicate 16.5 1.07 0.75 Turbo 18.5 0.84 Express 0.58 Rinse 0.01 Machine Clean 0.78 NOTE • The data given will vary depending on individual conditions. NOTE •...
  • Page 36 OPERATION Available Options NOTE • The Energy Saver option is not available with the High Temp. or Extra Dry option. • The Delay Start option can be selected for every washing programme in this table. For Non-Steam Models Programme Dual Zone Half Load Energy Saver High Temp.
  • Page 37 OPERATION For Steam Models Programm Energy Dual Zone Half Load Steam High Temp. Extra Dry Saver Auto Intensive Delicate Refresh Turbo Express Rinse Machine Clean Download Cycle...

  • Page 38: Information For Energy Test (En60436)

    OPERATION Information for Energy Loading the Dishes Test (EN60436) • Correct loading is done in accordance with the images provided in this chapter. Appliance loaded in accordance with standard • Incorrect loading may result in lower drying or specifications. cleaning performance. NOTE Cutlery Rack •...

  • Page 39: Loading The Dishwasher

    OPERATION Upper Rack Lower Rack Glasses(Milk) Dinner plates(Egg) Melamine Dessert Plates(Egg) *1 There are 7 glasses stained with milk. Dessert Bowls(Oat flake) *2 Milk Glass for EN60704-2-3: 2020 Soup plates(Oat flake) Saucers(Black tea) Oval Platter(Meat) Mugs(Black tea) Small Pot(Spinach + Margarine) Cups(Black tea) Oven Pot(Meat) Dessert bowl(Oat flake)
  • Page 40 OPERATION • Make sure that all items do not touch each other. To make it easier to load larger dishes, the front row of tines can be folded down. Items not Suitable for Dishwashers The combination of high water temperature and dishwasher detergents may damage certain items.
  • Page 41 OPERATION Loading the Upper Rack CAUTION Daily Use Load • The spray arms must not be blocked by items that are too tall or hang through the baskets. The upper rack is suitable for delicate items such Test for free movement by manually rotating the as, small plates, long cutlery, cups, glasses and spray arms.
  • Page 42 OPERATION • The rack on the left pops free at the back. There are three available positions for adjusting The rack on the right pops free at the front. the height of the upper rack to create more space. Lowering the Rack Hold the rack at the centre of each side to support its weight.
  • Page 43 OPERATION Raising the Rack then raise each side of the rack individually until it clicks into place. Lift the rack at the centre of each side until the rack locks into place in the upper position. It is not necessary to lift the lock levers to raise the rack. •...

  • Page 44: Adding Cleaning Agents

    OPERATION rack help keep utensils separated to avoid damage of different sizes. Remove dishes before adjusting and improve cleaning. the tray. Adjust the tray by sliding the lever. Removing the Cutlery Rack The entire cutlery rack can be removed if more space is needed on the upper rack for larger items.
  • Page 45 OPERATION • The amount of detergent needed depends on the cycle, load size, and soil level of dishes. Amount of detergent • Put detergent into the detergent compartment Programme Main wash before starting any cycle, except the Rinse cycle. (dispenser) Push the button on the dispenser lid to open Auto 20 g...

  • Page 46: Refilling

    OPERATION any spilled salt inside the appliance may cause rust CAUTION or damage to the appliance if the left unwashed. When the salt refill icon illuminates, it means the • Only use the detergent and rinse aid that has been qualified with standard. Use of an salt is almost empty.

  • Page 47: Smart Functions

    Allows you to set various options on the appliance and in the application. Push Alert When the cycle is complete or the appliance has problems, you have the option of receiving push notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off.
  • Page 48 Internet service provider or refer to your On your smartphone, disconnect to your home Wi- wireless router manual. Fi network. • LG ThinQ is not responsible for any network connection problems or any faults, Run the LG ThinQ application. malfunctions, or errors caused by network connection.

  • Page 49: Smart Diagnosis

    LG ThinQ application. the condition providing networked standby • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application. Open Source Software Notice...
  • Page 50 Customer Care and Service Contact an LG Electronics customer information centre. • To find an LG Electronics authorised service personnel, visit our website at www.lg.com and follow the instructions found there. • Self-repair is not recommended as it could further damage the device and void the guarantee.

  • Page 51: Maintenance

    MAINTENANCE MAINTENANCE To maintain performance and prevent problems, Food residue may be stuck in the narrow gaps check the outside and inside of the appliance, inside the appliance after completion of washing. including filters and spray arms regularly. Wipe off all food residue. WARNING •...
  • Page 52 MAINTENANCE white vinegar into shallow bowl and place in upper Clean the filters with a soft brush under rack. Run Auto cycle. Do not use detergent. When running water. Reassemble the filters before the cycle is finished, restart. reinstalling them. CAUTION •...
  • Page 53 MAINTENANCE When cleaning is necessary, remove the upper NOTE spray arm by turning the nut on the bottom of the spray arm 1/8 turn counterclockwise and • When assembling, rotate it firmly until it clicks. pulling down. Cleaning the Spray Arms If the spray arm holes are blocked by any food residue, dishes may not be cleaned well due to Remove food particles by rinsing or shaking...
  • Page 54 MAINTENANCE After assembly, check whether the spray arms • When reassembling the seal and the filter, rotate freely. ensure that they free from dirt or grit that may have come from the water supply. Cleaning the Water Supply Hose Filter Seasonal Maintenance and Storage Unplug the appliance.
  • Page 55 The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If this appliance does not function properly or does not function at all, check the following before you call LG Electronics service centre. Symptoms Possible Cause &...
  • Page 56 TROUBLESHOOTING Symptoms Possible Cause & Solution Motor trouble • Call for service if the same problem occurs again. Vario motor trouble • Call for service if the same problem occurs again. Operation Symptoms Possible Cause & Solution Noise Some level of noise is normal during operation. •...
  • Page 57 TROUBLESHOOTING Symptoms Possible Cause & Solution Water remains in sump Drain hose is kinked or clogged. after completion of • Adjust hose or clear blockage. cycle. Water may remain if the power supply was lost before normal end of the course or was manually disconnected.
  • Page 58 TROUBLESHOOTING Symptoms Possible Cause & Solution Black or gray marks on Aluminum items rubbing dishes during cycle dishes • Reposition the dishes. Yellow or brown film Coffee or tea stains on inside surfaces of • Eliminate the stain by using a stain removal product. appliance Yellow water remains When initially using the appliance, Yellow water may generate in the...
  • Page 59 TROUBLESHOOTING Symptoms Possible Cause & Solution Odour The previous cycle was stopped before completion and residual water remains in the appliance. • Turn on the power, run the Cancel cycle option to remove the residual water, then run the Turbo cycle using detergent but with the appliance empty.
  • Page 60 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
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This manual is also suitable for:

Du355 series

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