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All Operators Must Read These Instructions Before Use
Read all safety warnings and instructions. Failure to follow the warnings and instructions may result in electric shock, fire and/ or serious injury.
Notice the personal safety alert symbol used in this manual to draw your attention to a
given along with the particular operating instruction. This means that the operation requires special ATTENTION,
, and AWARENESS.
CHARGE BEFORE USE!
CHARGE BEFORE FIRST TIME USE until full. Recharge every 3 months to prevent degrading the battery.
Risk of impact, fire and explosion!
Mishandling and improper use of the product may damage the battery and pose a fire hazard for users. Follow all warnings statements in the manual.
Shock or Fire Hazard!
This product generates the same potentially lethal AC current as a typical electrical wall outlet. Please use with caution.
Do not use this device to power life support systems or any other medical equipment or device.
When using this product, basic precautions should always be followed, including the following:
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate.
Symbols | Descriptions | Symbols | Descriptions |
![]() | READ THE OPERATOR'S MANUAL(S) – Read, understand, and follow all instructions in the user manual(s) before attempting to assemble and operate. | ![]() | SAFETY ALERT – Indicates a precaution, a warning, or a danger. |
![]() | Do not expose the unit to rain or wet conditions. Keep dry. | ![]() | Electrical shock hazard. |
Read the owner's manual and safety instructions carefully before operating this portable power station. Compare the illustration below to the portable power station in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for future reference.
*Initial no-load voltage, when fully charged, peaks at 13.8 volts; nominal voltage under typical load is 12.8 volts. | ¹Based on optimal charging situation; the actual charging time may vary based on different set-ups.
Battery Voltage Max* | 13.8V DC |
Battery Capacity | 384 Wh | 30000 mAh |
AC Charger Input | 100 – 240V AC | 50/60 Hz | 1.3 A max |
AC Charger Output | 15.2V DC | 3 A |
Charge Time¹ | AC Adapter: 12 hours 12V DC Car Charger (sold separately): 6 hours |
Output Waveform | Pure sine wave |
AC Output | 120V AC | 60 Hz | 300W (500W Peak) |
Overload Protective AC Output | 350W |
DC Output Max | 12V DC | 10 A |
USB-A 2.0 Output (x2) | 5V DC | 2.4 A |
USB-C Output (L) | 5V DC, 3A | 9V DC, 2A | 12V DC, 1.5A |
USB-C Output (R) | 5V DC, 3A | 9V DC, 3A 15V DC, 3A | 20V DC, 2.25A |
LED Light | 3 W x 1 |
Net Weight | 10.6 lbs (4.8 kg) |
Carton Contents
NOTE: Do not discard the shipping carton and packaging material until you are ready to use your new power station. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations.
The equipment and packaging material are not toys. Do not let children play with plastic bags, foils or small parts. These items can be swallowed and pose a suffocation risk!
Do not allow familiarity with this product to make you careless. Remember that a careless fraction of a second is sufficient to inflict serious injury.
Do not use any attachments or accessories not recommended by the manufacturer of this product. The use of attachments or accessories not recommended can result in serious personal injury.
Do not modify or attempt to repair the power station except indicated in the instructions for use and care.
The device shall be stored indoors. The unit shall not be charged outdoors. When in use, cautions should be taken to reduce the exposure to rain, sleet, and snow.
This power station is used for supplying electrical power for operating compatible small electronics and USB-powered devices. The continuous output wattage of this product is limited to 384 W total when supplying backup power. This limit applies to the total of all items plugged into the power station.
LCD Screen (Fig. 1)
20% | 40% | 60% | 80% | 100% |
![]() | ![]() | ![]() | ![]() | ![]() |
NOTE: The power station must be recharged when the power drops to 20% or less.
If the power station overheats during the charging process, the power station will resume working once the temperature has dropped and the internal battery has cooled down.
If the power station overheats during the discharging process, turn off the power station and wait until the power station cools down. Then restart the power station to resume usage.
This power station must be fully charged before use or storage. Check the LCD screen for the remaining power in the builtin battery. If the power drops to 20% or less, stop using the power station and charge it as soon as possible.
The power station can be charged by:
NOTE: Do not use the power station to power/charge other devices while the power station is being charged.
Follow the instruction below to charge the power station.
Only AC devices that are under 300W and DC devices under 120W can be powered or charged using this power station. These include many small electronics and appliances. Check the table below for some common devices and their power requirements.
PRODUCTS | PORT | RUN TIME (h)/ RECHARGES (X) |
Smart phone | USB port | 15X |
Laptop | AC jack | 3X |
Tablet | USB port | 9X |
Drone | DC barrel jack | 5X |
Light bulb | AC jack | 19h |
32 inch TV | AC jack | 5h |
Mini fridge | DC barrel jack | 30h |
NOTE:
The power station is not suitable for use with certain products and loads. The continuous output wattage of this product is limited to 384 W total when supplying backup power from its battery. This limit applies to the total devices plugged into this power station.
The power station is not sufficient to run devices designed to produce large amount of heat, like a space heater or a pellet stove igniter.
Turn on the power station by pressing and holding the power switch until the LCD screen illuminates to show the standby mode (Fig. 6).
Do not insert a nail, wire, etc. into any ports or receptacles. Otherwise a circuit short may cause smoke or fire.
NOTE: Before plugging in, verify the device is suitable for use with the power station. All of the power station output ports have their own max power capacity. Refer to the Technical Data section to ensure your device is compatible.
To use the power station to power an AC device, first turn the station on, then press the AC output switch, and connect the plug of the device's power cord to either of the power station's AC outlets. The LCD screen will light up and show the output (Fig. 7).
AC OUTPUT PROTECTION: If the AC output has a short circuit or the output is overloaded, the unit will turn off the AC circuit for protection. If this happens, please troubleshoot and re-activate the AC output according to the table below. Some electrical equipment, such as refrigerators, ice makers, laser printers may require a peak power to start-up. This peak power may exceed the power station's output wattage, which will activate the unit's overload protection mode. Such devices are not compatible with the unit.
AC OUTPUT PROTECTION | ||
Protection | Problem | Solution |
Overload protection | No AC output while DC output can work normally. | Remove the extra load and press the AC output switch again to recover. |
Short circuit protection | The power station shuts down. No output from any ports. No display on LCD screen. | Remove the device causing the short circuit. Press the power switch and the AC output switch again to recover. |
NOTE: If the AC output does not detect a connected device for 6 hours (a device which draws less than 10 W cannot be detected), the AC circuit will switch off automatically. Press the AC output switch again to reactivate the AC circuit.
The power station can also power 12V DC devices such as DC fans and LED lights. Turn the station on by pressing the power switch, and connect the appliance to either the DC receptacle or the car port charger of the power station. The
LCD screen will light up and show the output (Figs. 8 and 9).
DC OUTPUT PROTECTION: If the DC output is shorted or overloaded, the device will shut down for protection Check the table below for details.
DC OUTPUT PROTECTION | ||
Protection | Problem | Solution |
Overload protection | No DC or USB output while AC output can work normally. | Remove the extra load and press the power switch again to recover. |
Short circuit protection | The device shuts down. No output from any ports. No display on LCD screen. | Remove the device that caused the short circuit. Press the power switch again to recover. |
NOTE: The DC output voltage will decrease as the battery capacity decreases, which may cause the connected DC device to shut down or to suspend charging.
NOTE: If the DC output doesn't detect a connected device for more than 2 hours (an output less than 2 W is considered not detectable), the DC circuit will switch off automatically. Press the power switch again to reactivate the DC circuit.
To power USB devices, first turn the station on, then connect your USB cable into either of the USB-C or USB-A ports on the power station to charge your device (Fig. 10).
USB OUTPUT PROTECTION | ||
Protection | Problem | Solution |
Overload protection | The overloaded USB port(s) will have no output. Other receptacles can work normally. | Remove the extra load from the receptacle(s). |
Short circuit protection | The short-circuited USB receptacle(s) will have no output. Other receptacles can work normally. | Remove the device from the receptacle(s). |
NOTE: To avoid depleting the battery power, make sure to turn off the power station when not in use.
The top of the power station can also serve as a wireless charger. With the power station turned on, place your device on the wireless charging pad on the top of the power station. The power station will start to charge the device (Fig. 13).
Always switch the product off and disconnect any devices plugged in before performing inspection, maintenance, and cleaning work.
When servicing, use only identical replacement parts. Use of any other parts could create a hazard or cause product damage.
Avoid using solvents when cleaning plastic parts. Most plastics are susceptible to damage from various types of commercial solvents and may be damaged by their use.
Do not at any time allow brake fluids, gasoline, petroleum-based products, penetrating oils, etc to come into contact with plastic parts. Chemicals can damage, weaken or destroy plastic, which could result in serious personal injury.
The product comes in a package that protects it against damage during shipping. Keep the package until you are sure that all parts have been delivered and the product is functioning properly. Recycle the package afterwards or keep it for long-term storage.
WEEE symbol. Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or local store for recycling regulations.
If your Sun Joe® portable power station needs service or maintenance, please call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).
When contacting the company or reordering parts, you will need to provide the model and serial numbers of your product. These are found on the decal affixed to the housing of your portable power station. Copy these numbers into the space provided below.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download SunJoe PPG400 - 6-Amp Portable Power Generator Station Manual
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