Scion iQ 2014 Warranty & Maintenance Manual
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Scion iQ 2014 Warranty & Maintenance Manual

Scion iQ 2014 Warranty & Maintenance Manual

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©2014 Scion, a marque of toyota Motor Sales, U.S.a., Inc.
Printed in U.S.a. 7/14
14-tCS-07852
iQ
00505-15WMG-IQ
2015
Warranty &
MaIntEnanCE
GUIDE
It'S yOUr rIDE.
KnOW WHat'S UP.

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  • Page 1 2015 Warranty & www.scion.com MaIntEnanCE GUIDE It’S yOUr rIDE. KnOW WHat’S UP. ©2014 Scion, a marque of toyota Motor Sales, U.S.a., Inc. Printed in U.S.a. 7/14 14-tCS-07852 00505-15WMG-IQ...
  • Page 2 Which is the point of Scion’s excellent warranty coverage. We stand behind All the info in this booklet is the latest the quality of our vehicles. This booklet available at the time of publication and, tells you just how much.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS WARRANTY INFORMATION Introduction If You Need Assistance The Immobilizer Key Transportation Assistance Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty Your Responsibilities Operation and Maintenance Obtaining Warranty Service...
  • Page 4 TABLE OF CONTENTS MAINTENANCE INFORMATION Introduction The Importance of Scheduled Maintenance Keep Your Ride Running Maintenance & Scion Warranty Coverage Maintenance Log Using the Maintenance Log Charts Maintenance Log Explanation of Maintenance Items Vehicle Identification...

  • Page 5: Introduction

    Scion If you’re still not satisfied after ownership experience easy and pursuing steps 1 and 2, Scion offers convenient. If you have a problem or additional assistance through the concern — either during or after the Dispute Settlement Program, a dispute warranty period —...
  • Page 6 For additional information, call Scion Customer Experience at (866) 70-SCION, or (866) 707-2466. You may also contact the CDSP directly at (888) 300-6237. Failure to use the CDSP may affect your rights and remedies under California’s...

  • Page 7: The Immobilizer Key

    * For the purposes of this system, an Authorized Servicing Dealership is a Scion dealership or a Toyota dealership. Introduction...
  • Page 8 THE IMMOBILIZER KEY REPLACING THE KEY KEEPING THE KEY SAFE Upon purchase, each vehicle should Replacing an immobilizer key may be have a master key, one valet key and an costly. It is advisable to keep the valet aluminum tag with a key-code key and the aluminum key-code tag in imprinted on it.

  • Page 9: Transportation Assistance

    The parts needed for the warranty repairs are not readily available and your car is inoperative or unsafe to drive. * For the purposes of this policy, an Authorized Servicing Dealership is a Scion dealership or a Toyota dealership. Introduction...

  • Page 10: General Warranty Provisions

    GENERAL WARRANTY PROVISIONS Who Is the Warrantor Repairs Made at No Charge Scion is the warrantor for these limited Repairs and adjustments covered by warranties. Scion is a marque of Toyota these warranties are made at no Motor Sales, U.S.A., Inc., 19001 South charge for parts and labor.
  • Page 11 Scion Authorized Accessories are any administered by an independent third Scion brand accessories manufactured party: by or on behalf of Scion or Toyota Motor National Center for Dispute Settlement Corporation for use with Scion vehicles. P.O. Box 688 Mt. Clemens, MI 48046...
  • Page 12 You may also have other rights remedy under these warranties or any that vary from state to state. implied warranties. Scion does not authorize any person to create for it any other obligation or liability in connection with this vehicle.
  • Page 13 GENERAL WARRANTY PROVISIONS WARRANTY AT A GLANCE Your Warranties in Detail...

  • Page 14: New Vehicle Limited Warranty

    Scion, subject to the parts, engine control computer, seals exceptions indicated under “What Is and gaskets.
  • Page 15 > Fire, accidents or theft system supplied by Scion, subject to > Abuse or negligence the exceptions indicated under “What Is >...
  • Page 16 Scion shall not be liable for Salvage or Total-Loss incidental or consequential Vehicles damages resulting from breach of...
  • Page 17 NEW VEHICLE LIMITED WARRANTY DISPUTE RESOLUTION If a dispute arises regarding your warranty coverage, please follow the steps described under “If You Need Assistance” on page 4. Please note that you must use the Dispute Settlement Program (or, in California, the CDSP) before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act.

  • Page 18: Federal Emission Control Warranty

    WHAT IS COVERED AND HOW LONG Emission Defect Warranty Emission Performance Warranty Scion warrants that your vehicle: Some states and localities have > Was designed, built and equipped to established vehicle inspection and conform at the time of sale with...
  • Page 19 FEDERAL EMISSION CONTROL WARRANTY WHAT IS NOT COVERED WARRANTY PARTS LIST Air/Fuel Metering System These warranty obligations do not apply to failures or noncompliance > Air/fuel ratio feedback control caused by: system > The use of replacement parts not > Cold-start enrichment system certified in accordance with >...
  • Page 20 You are responsible for performance of (EGR) System the required maintenance indicated in the Owner’s Manual and this booklet. > EGR gas temperature sensor Scion will not deny a warranty claim > EGR valve solely because you do not have records > Associated parts to show that you maintained your vehicle.
  • Page 21 However, use of replacement parts is required by law). If your claim is that are not equivalent in quality to denied, Scion will notify you in writing Scion Authorized Parts may impair of the reason within the same period. If...
  • Page 22 FEDERAL EMISSION CONTROL WARRANTY IF YOU HAVE QUESTIONS If you have questions or concerns about Vehicles equipped with a California your vehicle’s federal emission Certified Emission Control System warranty coverage, please follow the that are registered and operated in steps described under “If You Need California or any state that adopts Assistance”...
  • Page 23 DEALER CERTIFICATE We (the dealership) want you to know used in accordance with the written instructions for proper that at the time your new Scion vehicle is being delivered: maintenance and use, Scion will remedy the nonconformity free of 1) On the basis of written notification...

  • Page 24: California Emission Control Warranty

    Where a warrantable condition exists, – If an emissions-related part listed Scion will repair your vehicle at no cost on page 25 is defective, the part to you, including diagnosis, parts and will be repaired or replaced by labor.
  • Page 25 The warranty repairs should be warranty. completed in a reasonable amount of time, not to exceed 30 days. You should also be aware that Scion may deny you warranty coverage if your vehicle or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications.
  • Page 26 Owner’s Manual and this booklet. occurs first. Scion will not deny a warranty claim solely because you do not have records Air/Fuel Metering System to show that you maintained your >...
  • Page 27 However, use of replacement parts is required by law). If your claim is that are not equivalent in quality to denied, Scion will notify you in writing Scion Authorized Parts may impair of the reason within the same period. If...
  • Page 28 California emission vehicle within 30 days, you may have warranty coverage, please follow the the repairs made under Scion’s steps described under “If You Need provisions for emergency warranty Assistance” on pages 4-5. You may also repairs.

  • Page 29: Tire Limited Warranty

    (Refer to your local phone directory for dealer locations.) Your Scion dealer may also be able to assist you in obtaining warranty service from the manufacturer. For additional warranty information or service assistance, contact the tire manufacturer directly.

  • Page 30: Your Responsibilities

    Scion and the National Institute for to the new owner. Automotive Service Excellence. Scion will not deny a warranty claim You can be confident you’re getting the solely because you do not have records best possible service for your vehicle...
  • Page 31 OPERATION AND MAINTENANCE REPLACEMENT PARTS Warranty coverage is not dependent Scion Authorized Parts are covered by their own warranty (see your dealer for upon the use of any particular brand of replacement parts. However, Scion details) or the remainder of any...

  • Page 32: Obtaining Warranty Service

    If you are using your vehicle outside the United States, U.S. territories, Canada If your vehicle requires emergency and Mexico and need warranty service, repair, Scion assumes no liability for contact a local Toyota dealership. subsequent failures caused by Please note, however, that your vehicle...

  • Page 33: The Importance Of Scheduled Maintenance

    Scion. It can also visual inspections. These procedures increase your vehicle’s resale value. are explained in the “Vehicle The following pages are designed to Maintenance and Care”...

  • Page 34: Keep Your Ride Running

    Do what it says and your Scion should be happy for many miles to come. Scion is a marque of Toyota Motor Put it In Writing Sales, U.S.A., Inc.

  • Page 35: Maintenance & Scion Warranty Coverage

    (see the Maintenance Log section of do them yourself. Scion won’t deny a this booklet to determine how often warranty claim solely because you used you should change your vehicle’s oil a service provider other than a Scion and filter).

  • Page 36: Using The Maintenance Log Charts

    USING THE MAINTENANCE LOG CHARTS Miles or Months? NOTE: You should perform these Scion recommends obtaining additional maintenance services scheduled maintenance for your vehicle only if the majority of your driving is every 5,000 miles or six months, done under the special operating whichever comes first.

  • Page 37: Maintenance Log

    MAINTENANCE LOG 5,000 miles or 6 months 10,000 miles or 12 months Check installation of driver’s floor Check installation of driver’s floor Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Rotate tires Replace engine oil and oil filter Visually inspect brake linings/drums...
  • Page 38 MAINTENANCE LOG 15,000 miles or 18 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect wiper blades Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.
  • Page 39 MAINTENANCE LOG 20,000 miles or 24 months 25,000 miles or 30 months Check installation of driver’s floor Check installation of driver’s floor Clean cabin air filter Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Rotate tires Replace engine oil and oil filter...
  • Page 40 MAINTENANCE LOG 30,000 miles or 36 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect wiper blades Replace engine air filter Replace engine oil and oil filter Rotate tires Inspect the following: __ Automatic transmission for signs of __ Front differential oil leakage __ Fuel lines and connections, fuel tank...
  • Page 41 MAINTENANCE LOG 35,000 miles or 42 months 40,000 miles or 48 months Check installation of driver’s floor Check installation of driver’s floor Inspect and adjust all fluid levels Clean cabin air filter Inspect wiper blades Inspect and adjust all fluid levels Rotate tires Inspect wiper blades Visually inspect brake linings/drums...
  • Page 42 MAINTENANCE LOG 45,000 miles or 54 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect wiper blades Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.
  • Page 43 MAINTENANCE LOG 50,000 miles or 60 months 55,000 miles or 66 months Check installation of driver’s floor Check installation of driver’s floor Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Replace engine oil and oil filter Rotate tires Rotate tires...
  • Page 44 MAINTENANCE LOG 60,000 miles or 72 months Check installation of driver’s floor mat Clean cabin air filter Inspect and adjust all fluid levels Inspect wiper blades Replace engine air filter Replace engine oil and oil filter Rotate tires Inspect the following: __ Automatic transmission for signs of __ Exhaust pipes and mountings leakage...
  • Page 45 MAINTENANCE LOG 65,000 miles or 78 months 70,000 miles or 84 months Check installation of driver’s floor Check installation of driver’s floor Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Rotate tires Replace engine oil and oil filter Visually inspect brake linings/drums...
  • Page 46 MAINTENANCE LOG 75,000 miles or 90 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect wiper blades Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.
  • Page 47 MAINTENANCE LOG 80,000 miles or 96 months 85,000 miles or 102 months Check installation of driver’s floor Check installation of driver’s floor Clean cabin air filter Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Rotate tires Replace engine oil and oil filter...
  • Page 48 MAINTENANCE LOG 90,000 miles or 108 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect wiper blades Replace engine air filter Replace engine oil and oil filter Rotate tires Inspect the following: __ Automatic transmission for signs of __ Exhaust pipes and mountings leakage __ Front differential oil...
  • Page 49 MAINTENANCE LOG 95,000 miles or 114 months 100,000 miles or 120 months Check installation of driver’s floor Check installation of driver’s floor Inspect and adjust all fluid levels Clean cabin air filter Inspect wiper blades Inspect and adjust all fluid levels Rotate tires Inspect wiper blades Visually inspect brake linings/drums...
  • Page 50 MAINTENANCE LOG 105,000 miles or 126 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect wiper blades Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.
  • Page 51 MAINTENANCE LOG 110,000 miles or 132 months 115,000 miles or 138 months Check installation of driver’s floor Check installation of driver’s floor Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Replace engine oil and oil filter Rotate tires Rotate tires...
  • Page 52 MAINTENANCE LOG 120,000 miles or 144 months Check installation of driver’s floor mat Clean cabin air filter Inspect and adjust all fluid levels Inspect wiper blades Replace engine air filter Replace engine oil and oil filter Replace spark plugs Rotate tires Inspect the following: __ Automatic transmission for signs of __ Exhaust pipes and mountings...

  • Page 53: Explanation Of Maintenance Items

    EXPLANATION OF MAINTENANCE ITEMS Brake Lines and Hoses he following descriptions are provided to give you a better Visually inspect for proper installation. understanding of the Check for chafing, cracks, deterioration maintenance items that should be and signs of leakage. Replace any performed on your vehicle.
  • Page 54 Owner’s Manual ). floor mat using the retaining hooks. > Never install another floor mat on Your Scion is equipped with Genuine top of the existing driver’s floor mat. Toyota Super Long-Life Coolant. > Never install the driver’s floor mat The replacement intervals for upside down.
  • Page 55 EXPLANATION OF MAINTENANCE ITEMS Engine Oil and Oil Filter Front Differential Oil Replace the oil filter and drain and Inspect or replace at specified refill the engine oil at specified intervals. When performing intervals. For recommended oil grade inspections, check each component for and viscosity, refer to the Owner’s signs of leakage.
  • Page 56 EXPLANATION OF MAINTENANCE ITEMS Steering Gear Box Tire Rotation Inspect for signs of leakage. If you Tires should be rotated according to the instructions in the Owner’s Manual. discover any leakage, have it repaired immediately by a qualified technician. When rotating tires, check for damage and uneven wear.

  • Page 57: Vehicle Identification

    VEHICLE IDENTIFICATION Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number Maintenance Log...

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